Support Analyst Jobs in North Carolina

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Customer Support Analyst I

Flexential

Charlotte, North Carolina, USA

Full-time

Job Description: Responsible for the initial analysis, and classification of customer cases, as well as following troubleshooting documentation to quickly assess the customer situation and escalate if needed. IT Specialist will also work with the customer through different types of media, to provide a superior customer experience through tactical troubleshooting, monitoring, and proactive incident resolution for Flexential's customer environments A strong combination of technical analysis, trou

Clinical Department Support Analyst

UNC Health Care

Raleigh, North Carolina, USA

Full-time

Job Description Description Become part of an inclusive organization with over 40,000 diverse employees, whose mission is to improve the health and well-being of the unique communities we serve. Summary: Reviews electronic medical records to abstract clinical data, validate data, and submit records to clinic database registries. Uses approved applications to formulate outcomes reports and distribute to appropriate personnel. Utilizes data to facilitate compliance with quality measures, identif

Service Support Analyst (Onsite)

iCore Technologies, LLC

Raleigh, North Carolina, USA

Contract

Position: Service Support Analyst (Onsite)Location: Raleigh, NC. 12 MonthsEmployment type: C2C.Job ID : 735461Interview Type: Web Cam Interview OnlyWorksite Address: 1010 Middleton Dr., Raleigh, NC 27603 Job Description: Contractor DHB IT - User Support Technician - This position is based on Dix Campus in Raleigh, NC and is not eligible for remote work Position Overview: This position will assist the NC Medicaid Infrastructure Team Manager in organizing,servicing and deploying computers, Cisco

ETL Production Support Analyst

Motion Recruitment Partners, LLC

Charlotte, North Carolina, USA

Full-time

Outstanding long-term contract opportunity! A well-known Financial Services Company is looking for a ETL Production Support Analyst in Charlotte, NC (Hybrid). Work with the brightest minds at one of the largest financial institutions in the world. This is long-term contract opportunity that includes a competitive benefit package! Our client has been around for over 150 years and is continuously innovating in today's digital age. If you want to work for a company that is not only a household name

Service Support Analyst- Junior- NEED LOCAL CANDIDATTES

Alrek Business Solutions, Inc

North Carolina, USA

Contract, Third Party

The Client is seeking a qualified IT Help Desk Specialist to provide first level hardware, software and application support to end users. This position is critical in promoting a positive customer relationship, requires a high customer service orientation and strong interpersonal skills to provide effective support to a diverse population. KNOWLEDGE, SKILLS AND ABILITIES / COMPETENCIES: Knowledge of: Microsoft Windows 10 operating system; Office 365 suite; and Ivanti ticketing system. Skills in:

NC - FTCC - Service Support Analyst- Junior

Connvertex Technologies Inc.

Fayetteville, North Carolina, USA

Contract, Third Party

- Job Title: Service Support Analyst - Location: Fayetteville, NC - Job Type: Full-time, Onsite - Job Function: Provide technical and support services in the installation, configuration, operation, maintenance, and troubleshooting of computer hardware, software, and peripheral equipment. - Key Responsibilities: - Assisting end-users in the proper use of computer hardware, software, and peripheral equipment. - Preparing room layout and replacement\/setup of computer classrooms and open IT l

Help Desk Analyst / Desktop Support Engineer

Solomons International

Raleigh, North Carolina, USA

Contract, Third Party

Help Desk Analyst / Desktop Support Engineer: The NC DIT-Transportation is seeking a Technical Specialist for a 12 month engagement to work on the Accounts Team. The Technical Specialist is a senior-level resource with specialized knowledge and experience in a specific technology. The Service Desk uses technical expertise in the Service Delivery of an Information Technology Infrastructure and an understanding of business needs to evaluate assigned IT incident and problem service desk tickets to

M365 Support

Randstad Digital

Charlotte, North Carolina, USA

Full-time

job summary: Position Summary: The Collaboration Operations Support Analyst is responsible for the Level support of Microsoft 365 Office suite of applications. This includes but not limited to Word, Excel, PowerPoint, One Drive for Business, Teams and SharePoint Online. This role acts as application analyst/technician and will be responsible for the day-to-day operations of the environment, critical client escalations and responsible for all production changes and infrastructure deployments.

SharePoint and OneDrive Support (Charlotte, NC)

Randstad Digital

Charlotte, North Carolina, USA

Full-time

job summary: **must be local to Charlotte, NC- onsite role** Position Summary: The Collaboration Operations Support Analyst is responsible for the support of the Enterprise SharePoint Collaboration application platform. This role acts as application analyst who will be responsible for the day-to-day operations of the environment, critical client escalations and responsible for all production changes and new infrastructure deployments. Job Responsibilities: * Executes processes in support of th

Real Time Messaging Support

Randstad Digital

Charlotte, North Carolina, USA

Full-time

job summary: Position Summary: The Collaboration Operations Support Analyst is responsible for the support of Unified Communications collaboration environment. This role acts as application analyst and will be responsible for the day-to-day operations of the environment, critical client escalations and responsible for all production changes and infrastructure deployments. Job Responsibilities: * Executes processes in support of the IT infrastructure and resources required to plan for, develop

Sr. Lab Systems Support Administrator

Tekniforce

Durham, North Carolina, USA

Contract

We are looking for an Sr. Lab Systems Support Administrator. This is an on-site 6 (six) months contract to possible hire position in Durham/RTP North Carolina with our client. In this role as a Sr. Lab Systems Support Administrator, you will be responsible for troubleshooting and problem resolution, management of system resources, internal user performance, support and maintenance of all system environments, as required. This position will collaborate with internal departments and with vendor-ba

Workstation Support

Strategic Staffing Solutions

North Carolina, USA

Contract

STRATEGIC STAFFING SOLUTIONS (S3) HAS AN OPENING! Strategic Staffing Solutions is currently looking for a Workstation Support Consultant for a contract opportunity with one of our largest clients located in Southport, NC! Title: Workstation Support Location: Southport, NC (Onsite) Duration: 12+ Months Role Type: W2 contract engagement Hours: Mon-Thurs 10-hour shifts Pay Rate: $24-26/hour Position Summary The Workstation Support I provides IT support for all business groups located at Brunswick

Windows server engineer at Raleigh, NC

isolve technology inc

Raleigh, North Carolina, USA

Contract, Third Party

JD, using software like Microsoft Windows PowerShell.Develop installation packages for windows, printers, and mobile device platforms (on an as needed basis)Support for ~200K enterprise laptops and workstations (combined)End-user hardware/software migration/upgrade support.Deploy software updates in 14 or less to respond to security vulnerabilities.Hardware/software support for in-place OS upgrades to Windows 10 SAC 21H2 (or higher)Packaging for reimaging failed or problematic machinesSupport an

Application Support Engineer ( level 2 support)

Tekniforce

Remote or Raleigh, North Carolina, USA

Full-time

We are looking for a Level 2 Application Support Engineer. This is full time permanent hire position with our client in Raleigh, North Carolina. You can work 100% remote (anywhere in USA) for this position. In this role as a Level 2 Application Support Engineer, you will be providing technical support for POS and Payments software products. No visa sponsorship is available at this time or in the future with this position. Responsibilities as Application Support Engineer: Perform root cause anal

Desktop Support

Pyramid Consulting, Inc.

Sanford, North Carolina, USA

Contract

Immediate need for a talented Desktop Support. This is a 06+ Months Contract opportunity with long-term potential and is located in Sanford, NC(Onsite). Please review the job description below and contact me ASAP if you are interested. Job ID:24-21891 Pay Range: $22 - $24/hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan. Key Requirements and Technology Experience: Provides on-site client facing support; including installation, s

Support Desk Specialist

iSpace, Inc

Greensboro, North Carolina, USA

Full-time

Hi, We have an immediate opening with one of our direct client, please find below the job description. Let me know if you are interested. Role:Support Desk Specialist L3 Location: Greensboro, NC - Onsite Duration:12 Plus Months Contract Type:W2 Daily Tasks Performed: Designs, installs, and maintains customer Windows-based architecture environments using Microsoft Endpoint Configuration Manager (MECM) and Endpoint Manager (Intune) while managing full lifecycle approach to end user computing app

Customer Support Specialist- Medical

Zachary Piper Solutions, LLC

Charlotte, North Carolina, USA

Full-time

Piper Companies is seeking a Customer Support Specialist to join a software company located in Charlotte, NC . This team is operates on a remote schedule. The manager is looking for someone who understands medical terminology. Communicate clearly and effectively with clients, internal staff, and management to resolve issues and ensure customer satisfaction Research and diagnose client system issues and identify and execute intelligent solutions to resolve requests Assist clients via phone, em

IT Operations Analyst

Eclaro

Chapel Hill, North Carolina, USA

Contract

Infrastructure and Operations (I&O) manages the Information Technology Services (ITS) data centers and provides around-the-clock support for ITSbusiness computing activities. The primary purpose of this position is to monitor, diagnose, and manage problems within our central network, as well as to provide a central strategic / tactical coordination facility for customers throughout the University as needed. The goal is to detect Network and Security problems before they impact the campus, and

Support Desk Specialist L2

Robert Half

Greensboro, North Carolina, USA

Contract

Description Join our team as a Deskside Support Technician, where you'll play a vital role in ensuring the seamless operation of our organization's IT infrastructure. As a member of our IT support team, you'll provide hands-on technical assistance to end-users, troubleshoot hardware and software issues, and contribute to the overall efficiency and productivity of our workforce. Duties/Responsibilities: Technical Support: Provide on-site technical assistance to end-users for hardware, software,

IT Operations Specialist

Bee Talent

Durham, North Carolina, USA

Contract

Job Brief: The Service Desk Administrator I coordinates, diagnoses, and troubleshoots internal employee issues with technology. Provides support services to employees with technical problems and information technology issues involving desktop, laptop or network services from local personnel or from employees using network remote access. Provides timely resolution of problems or escalation on behalf of customer to appropriate technical personnel. Provides case status updates to management and end