Technical Support Jobs in Dallas, TX

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Level 1-3 Technical Support - Law Firm

JMS Technical Solutions

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On-site in Dallas, Texas, USA

Full-time

We are seeking an experienced IT Support Specialist to provide comprehensive technical assistance and support to our clients. The ideal candidate will possess advanced proficiency in a wide range of technologies, including Microsoft Operating Systems, Microsoft Office Suite, Service Now, remote access architectures (such as Citrix and VPN), mobile technologies (iOS, iPad OS), networking technologies, and document management systems (iManage/Work 10). The candidate should also have a strong under
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Posted 13 days ago

IT Technical Support

InfiCare Technologies

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On-site in Dallas, Texas, USA

Contract

Job Title: IT Technical Support Location: Dallas TX Duration: Full Time/ Permanen Note: This will be X00% onsite role (M-F). Shift timing for our team will be X:XX am to XX:XX need coverage during this time. Job Description: Ticket management Service / Help Desk Management Software support / maintenance Data center Management Incident Management Change management Network Management OS-Win X0, Win X00X, Win X012, WESX Active directory, Group policy, DHCP, DNS. Microsoft SCCM X012 Sever Manage
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Posted 13 days ago | Updated 3 hours ago

Professional II, Network System Technical Support (mult.)

Samsung Electronics America

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On-site in Plano, Texas, USA

Full-time

Position Summary Provide Tier 2 Integration Support for 4G and 5G technologies. Role and Responsibilities Duties: Provide Tier 2 Integration Support for 4G and 5G technologies. Provide frequent Alarm Monitoring Activity Report for new deployments. Provide expert technical engineering support to the C & I Team during maintenance window (MW) of actual Migration and deployment. Provide effective technical guidance to the Deployment team to resolve issues by providing back-office engineering supp
Posted 16 days ago | Updated 7 hours ago

Professional III, Network System Technical Support (mult.)

Samsung Electronics America

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On-site in Plano, Texas, USA

Full-time

Position Summary Provide Subject matter expertise on Samsung vRAN solution to customer's engineering teams. Role and Responsibilities Duties: Provide Subject matter expertise on Samsung vRAN solution to customer's engineering teams. Lead the support teams in troubleshooting commercial Radio network configuration and KPI related call processing issues, propose workarounds, and work with R&D teams to provide the Root Cause Analysis (RCA). Lead and drive the resolution of high severity issues and
Posted 16 days ago | Updated 7 hours ago

IT Technical Support

InfiCare Technologies

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On-site in Dallas, Texas, USA

Contract

Job Title: IT Technical Support Location: Dallas TX Duration: 6-8 Months Contract with Possibility of Hiring Full Time. Note: This will be 100% onsite role (M-F). Shift timing for our team will be 8:30 am to 17:30 need coverage during this time. Job Description: Ticket management Service / Help Desk Management Software support / maintenance Data center Management Incident Management Change management Network Management OS-Win 10, Win 2008, Win 2012, WES8 Active directory, Group policy, DHCP,
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Posted 9 days ago | Updated 3 hours ago

Professional II, Network System Technical Support (mult.)

Samsung Electronics America

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On-site in Plano, Texas, USA

Full-time

Position Summary Provide and design Samsung vRAN (virtual) solutions for customer engineering teams. Role and Responsibilities Duties: Provide and design Samsung vRAN (virtual) solutions for customer engineering teams. Support in resolution of operational issues and high severity issues to meet Service Level Agreement (SLA) requirements. Drive engineering support teams to troubleshoot commercial wireless Radio network configuration, propose workarounds, and work with R&D to provide Root Cause
Posted 16 days ago | Updated 7 hours ago

Professional I, Network Systems Technical Support

Samsung Electronics America

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On-site in Plano, Texas, USA

Full-time

Position Summary Provide proactive, in-depth ticket analysis for quality and content, providing regular feedback to management and peers. Role and Responsibilities Provide proactive, in-depth ticket analysis for quality and content, providing regular feedback to management and peers. Ensure the latest ticket status is provided to the customers. Call quality sampling and suggestions for agent improvement. Continually analyze and improve existing support processes to improve resolution time and c
Posted 23 days ago | Updated 7 hours ago

Technical Support Service Desk

InfiCare Technologies

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On-site in Plano, Texas, USA

Contract

Seeking an Technical Support Service Desk with experience in Service Desk in Plano TX Job Title: Technical Support Service Desk Location: Plano TX 75025 Duration: 6 Months Contract Job Description: Candidates with a minimum 2 years of Service Desk experience Those with technical knowledge and troubleshooting skills with excellent English-speaking skills and willing to work in rotational shifts. Job responsibilities would include inbound & outbound calling, responding on emails and triaging
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Posted 60+ days ago | Updated 3 hours ago

Support Engineer - Technical Lead

STAND 8

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On-site in Dallas, Texas, USA

Full-time

STAND 8 is a global leader providing end-to-end IT Solutions. We solve business problems through PEOPLE, PROCESS, and TECHNOLOGY and are looking for individuals to help us scale software projects designed to change the world! We are currently seeking an exceptional Support Engineer Technical Lead to join our Information Technology team. As a Support Engineer Technical Lead, you will play a key role in providing technical support for our active trading environment. This hands-on position involve
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Posted 5 days ago | Updated 3 hours ago

Technical Support Engineer

APN Consulting Inc

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Remote

Contract

The Technical Support Engineer will provide level 3 technical support to Clinical and Non-Clinical groups using TeamSupport. This includes troubleshooting application issues, replicating issues in non-Production environments and working across multiple business units providing updates of open issues. This role will also set up, maintain, and resolve issues around sales demo environments (US and Canada) as well as training env when they go on AWS. This position requires a strong functional PM or
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Posted 5 days ago | Updated 5 days ago

Technical Support Specialist- L1 and L2

Peterson Technology Partners

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Remote

Contract

Primary Responsibilities: Deploys, maintains, troubleshoots and repairs a variety of customer hardware and softwareCompletes routine tasks related to projects and technical requestsProvides Tier 1 and Tier 2 support in all areas of the departmental service portfolioWorks as directed by their supervisor.Provides excellent customer service to all levels of employees including customers, peers, and leadershipParticipates and engages in team meetings, team building activities, and other opportunitie
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Posted 6 days ago | Updated 15 hours ago

Technical Support Rep

Robert Half

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Remote

Contract

Description There is an opening for a Desktop Support Technician at Robert Half, for candidates with the ability to communicate complex technical information to non-technical users in an understandable and concise format. If you are a problem solver who enjoys working in a challenging and positive environment, this may be the Desktop Support Technician position for you. This Desktop Support Analyst role is long-term contract / temporary in nature and is located in the Newport News, Virginia, are
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Posted 7 hours ago

Technical Support Engineer

Nexsys Electronics, Inc. dba Medweb

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Remote

Full-time

Technical Support Engineer Summary of Position: This remote position provides all direct support and indirect support to Medweb customers in Theater (i.e. Iraq and Kuwait) primarily, while assisting with remainder of the Medweb customer base secondarily. This position will include direct in-theater support on a rotational basis during the lifetime of this contract between the Government and Medweb. The remainder of the time (when not in theater) will be spent as part of the Technical Support Te
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Posted 1 day ago

Technical Support Specialist

Kforce Technology Staffing

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Remote

Contract

RESPONSIBILITIES: Kforce has a client in Tampa, FL that is seeking a Technical Support Specialist who will constantly examine and monitor the firm's practices with existing customers, helping ensure that retention levels are as high as possible. They will also analyze data to find ways to attract new customers, as well as assist in the rollout of such measures. The Technical Support Specialist will be focused on triaging, updating and coordinating ticket updates. Additionally, they will validate
Posted 14 days ago | Updated 4 hours ago

Sage 100 Technical Support Supervisor

Spinnaker Search Group LLC

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Remote

Full-time

Our client is a leading provider of next-generation technology solutions specializing in mid-market ERP solutions and expertise across finance, accounting, operations, workforce management, and customer experience. They serve as a trusted advisor to small and mid-sized companies in a variety of industries across the US. Our client is currently seeking a Sage 100 Support Supervisor to oversee all activity on the helpdesk. This is a direct-hire, full-time position that can be remotely based any
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Posted 22 days ago

Salesforce Administrator/Technical Support

U.S. Tech Solutions Inc.

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Remote

Contract

Job Description: Candidate will be required to have working knowledge of Salesforce or Oracle system environments and they will assist the client in managing current and ongoing workload.Ongoing system feature launches within Salesforce and Oracle are integral to client s operations and these roles will provide support for the implementation of these launches, ensuring that the necessary application configuration is complete, properly tested and rolled out to production environments correctly an
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Posted 26 days ago

Technical Support Specialist

Kforce Technology Staffing

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Remote

Contract

RESPONSIBILITIES: Kforce has a client looking for a remote Technical Support Specialist to join their team. Responsibilities: * Technical Support: Provide daily technical support for systems, applications, and programs, with a focus on staffing model administration * Answering Phones: Efficiently handle incoming calls, directing them to the appropriate departments or individuals as necessary * Strategic Staffing Planning: Collaborate with management to develop short and long-term staffing plans
Posted 12 days ago | Updated 4 hours ago

Senior Technical Support Analyst

Deltek Systems, Inc.

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Remote

Full-time

As a Senior Technical Support Analyst, you will be responsible for providing quality technical software support to clients using the Deltek products Vision/Vantagepoint. Tech Support Analysts work in a team environment and provide support to customers via telephone, e-mail, chat, and the internet. This opportunity is offered on a remote basis. Work activity involves assessing the nature of customer problems and resolving most support issues. For the most complex issues, the customer is escalate
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Posted 26 days ago

Specialist Global Technical Support

CIENA Corporation

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Remote

Full-time

Ciena is committed to our people-first philosophy. Our teams enjoy a culture focused on prioritizing a personalized and flexible work environment that empowers an individual's passions, growth, wellbeing and belonging. We're a technology company that leads with our humanity-driving our business priorities alongside meaningful social, community, and societal impact. Not ready to apply? Join ourTalent Communityto get relevant job alerts straight to your inbox. . Job Description Why Ciena: We a
Posted 1 day ago | Updated 7 hours ago

Technical Support Supervisor

Symbotic

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Remote

Full-time

Who we are With its A.I.-powered robotic technology platform, Symbotic is changing the way consumer goods move through the supply chain. Intelligent software orchestrates advanced robots in a high-density, end-to-end system - reinventing warehouse automation for increased efficiency, speed and flexibility. What we need The Technical Support Supervisor for operational sites plays a hands-on role in leading Technical Support team members, actively troubleshooting the system, becoming a system lead
Posted 12 days ago | Updated moments ago