Telephony Jobs

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Associate IT Support Technician Network/Telephony

Kaiser Permanente

Fontana, California, USA

Full-time

Description: Job Summary: The individual contributor is primarily responsible for providing first level support to resolve problems with network/telephony products and applications, performing the setup and maintenance of computer systems, and interacting with third party hardware and/or software vendors under the guidance of more senior team members. Essential Responsibilities: Completes work assignments by following procedures and policies, and using data and resources; collaborating with

Associate IT Support Technician Network/Telephony

Kaiser Permanente

Pasadena, California, USA

Full-time

Description: Job Summary: The individual contributor is primarily responsible for providing first level support to resolve problems with network/telephony products and applications, performing the setup and maintenance of computer systems, and interacting with third party hardware and/or software vendors under the guidance of more senior team members. Essential Responsibilities: Completes work assignments by following procedures and policies, and using data and resources; collaborating with

Associate IT Support Technician Network/Telephony

Kaiser Permanente

Alexandria, Virginia, USA

Full-time

Description: Technical Summary We are hiring for Associate NetTel Engineer with on-site location of Arlington or Alexandria. This is a great entry-level opportunity within the network telephony that will include ample training for the selected candidate. Eventually the trainee will be assigned to service areas within Virginia for primarily independent ticket resolution. We are open to applicants with NetTel exposure and/or IT support experience/education. Job Summary: The individual contribu

IT Support Technician Network/Telephony

Kaiser Permanente

Los Angeles, California, USA

Full-time

Description: Job Summary: The individual contributor is primarily responsible for providing the first or second level support to resolve problems with products and applications, performing the setup and maintenance of computer systems, and interacting with third party hardware and/or software vendors. Essential Responsibilities: Completes work assignments by applying up-to-date knowledge in subject area to meet deadlines; following procedures and policies, and applying data and resources to

IT Support Technician Network/Telephony

Kaiser Permanente

Fremont, California, USA

Full-time

Description: Job Summary: The individual contributor is primarily responsible for providing the first or second level support to resolve problems with products and applications, performing the setup and maintenance of computer systems, and interacting with third party hardware and/or software vendors. Essential Responsibilities: Completes work assignments by applying up-to-date knowledge in subject area to meet deadlines; following procedures and policies, and applying data and resources to

Telephony Support Analyst

Apex Systems

Coppell, Texas, USA

Full-time

Job#: 2026092 Job Description: If interested in the opportunity below please email a copy of your resume to Position: Telephony Support Analyst Location: Pittsburgh, PA 12 Month Contract with Possible Extension Project Details - Configure, Troubleshoot and Deploy telephonesTravel to office adjacent facilities in Pennsylvania for troubleshooting/issue resolutionProvide remote telephony support for ATI facilities outside PennsylvaniaManage service tickets within ServiceNOWSchedule / escort 3rd

Telephony SME

VentureSoft Global

New York, New York, USA

Full-time, Third Party

NYPD - Telephony SME Review business and requirements analysis and design documents, provideReview test, Implementation, and cutover plans.Advise operational and technical team membersUnderstand customer requirements, both technical and operationalCollaborate with business partners to manage testing support Start: 7/1/24 , End: 8/30/25 MANDATORY SKILLS/EXPERIENCE Note: Candidates who do not have the mandatory skills will not be considered Mandatory or Desired? Skills 12 years of Call Center Cal

Sr. Collaboration Analyst / Telephony Analyst

Software Guidance & Assistance

Tampa, Florida, USA

Contract

Software Guidance & Assistance, Inc., (SGA), is searching for a Sr. Collaboration Analyst / Telephoney Analyst for a contract assignment with one of our premier Utility services clients in Tampa, FL. Responsibilities : Defining Configuration Specifications and Business Analysis Requirements: Collaborate with stakeholders to understand collaboration technology needs. Define configuration specifications collaboration systems. Gather business analysis requirements to align solutions with organi

Telephony Architect - Senior Business Execution Consultant - CEDA

Wells Fargo

West Des Moines, Iowa, USA

Full-time

Why Wells Fargo: This is where your true career begins. We ranked #2 on the 2023 LinkedIn Top Companies list - and #1 among financial services companies - as the best workplace "to grow your career" in the U.S. At Wells Fargo, we support employees' career aspirations and growth. We're proud of our employee-welfare-centered business approach and our commitment to diversity, equity, and inclusion in the workplace. We offer competitive salaries and one of the richest benefits packages in the indu

Avaya PBX Telephony Voice Analyst

Indotronix International Corp

Tampa, Florida, USA

Contract

Avaya Telephony Voice Engineer / Analyst: Note: Onsite Hybrid 2 days a week. Must be authorized and willing to work on W2. Administration and support experience with Avaya Communication Manager .Experience with Voicemail Platforms including Avaya Aura Messaging, Call Pilot, and/or Audix required. Administration and support experience with SIP protocol highly preferred. Knowledge of VoIP implementation and support including IP Phone/trunks and IP networking highly preferred.

Telephony Data Manager

ASSYST

Rockville, Maryland, USA

Contract

ASSYST is seeking a dedicated and meticulous Data Manager to support our client's Cloud Telephony Project, specifically focusing on integrating and migrating staff to the Microsoft Teams and Avaya telephony solutions. This role is pivotal in ensuring accurate, organized and timely management of user and telephone extension data to support department migrations and other related data needs. The successful candidate will be the cornerstone for collecting, validating and managing departmental-level

Telephony / Unified Communications Business Consultant

Apex Systems

Milwaukee, Wisconsin, USA

Full-time

Job#: 2002598 Job Description: Our great client in Milwaukee, WI has an immediate opening for a Telephony/ Unified Communications Business Consultant. If you are interested please apply with resume to . Job description: As a UC Business Consultant, you'll be called upon to think strategically. You'll work across functions and/or departments to understand the needs of the business, facilitating relationships between business clients and technical resources. With a focus on supporting business p

Telephony Lead

Mastech Digital

Corona, California, USA

Contract

Mastech Digital provides digital and mainstream technology staff as well as Digital Transformation Services for all American Corporations. We are currently seeking a Telephony Lead for our client in the Healthcare domain. We value our professionals, providing comprehensive benefits and the opportunity for growth. This is a Contract position and the client is looking for someone to start immediately. Duration: 12 Months Contract Location: Corona, CA Role: Telephony Lead Primary Skills: Busines

Director - Principal Engineer - Salesforce-AWS-Telephony Orchestration

Pfizer

New York, New York, USA

Full-time

Why Patients Need You Technology impacts everything we do. Pfizer's digital and 'data first' strategy focuses on implementing impactful and innovative technology solutions across all functions from research to manufacturing. Whether you are digitizing drug discovery and development, identifying solutions, or making our work easier and faster, you will be making a difference to countless lives. About The Team The vision for Pfizer's Digital function is a more integrated and coordinated healthcare

Telephony / Unified Communications Engineer

Apex Systems

Milwaukee, Wisconsin, USA

Full-time

Job#: 2002470 Job Description: Our great client in Downtown Milwaukee has an immediate opening for a Telephony / Unified Communications Engineer. If you are interested please apply with resume to . Unified Communications Engineer with strong networking and telecommunications background. Should have hands-on experience in configuration, integration, and development of various telephony solutions including VOIP, SBC's, SIP or similar. Accountabilities include the analysis, design, development, im

Telephony Network Analyst

Marriott International

Remote or Miami, Florida, USA

Full-time

Job Number 24046859 Job Category Information Technology Location CEC Miami, 8400 NW 36 Street Suite 150, Miami, Florida, United States VIEW ON MAP Schedule Full-Time Located Remotely? Y Relocation? N Position Type Management JOB SUMMARY The Engagement Channel Analyst role entails being an integral part of a team tasked with managing, programming, and providing technical oversight for various components including IP Voice systems, Omni Channel routing, IVR, NLU, and Conversational voice techno

Telephony QA (Genesys IVR)

Acruex Inc.

US

Contract, Third Party

Job Description Telephony QA Genesys Cloud IVR / Cyara Velocity Automation Framework Responsibilities Help create a culture that motivates teams to ensure zero defects into production. Work across teams to understand enterprise quality requirements and ensure adoption of core processes and standards. Implement the shift-left test strategy as the organization rearchitects our technology platform. Partner with DevOps engineers to fully automate testing throughout the release & delivery processe

Telecommunication Project Manager

Golden Resources. Inc.

St. Louis, Missouri, USA

Contract

Top skills you need to have: Proven Project Manager and demonstrated leader.Must be a self-starter.Must be proactive; requiring minimal direction prior to taking action.Must be able to coordinate the activities of multiple teams and mix of roles to achieve consensus and move tasks forward.Must be an excellent communicator.Project management experience with a telephony replacement effortGenesys Cloud experience or other popular cloud-based system preferred.Experience with an outbound dialerKnowle

Avaya Voice Analyst

Noblesoft Solutions Inc.

St. Petersburg, Florida, USA

Contract

Job Summary: Under general direction, troubleshoots for voice network infrastructure issues that may include: PBX hardware and configuration, cabling, and phone configurations across the campus and in branch locations. Works closely with engineers to test new technology solutions and document steps for problem resolution and outage situations. Applies specialized domain knowledge to monitor, assess, analyze and evaluate processes and data. Makes judgements and recommendations based on experience

Senior Application Developer (Customer Service Team)

TECH Tammina

Meridian charter Township, Michigan, USA

Contract

Role: Senior Application Developer (Customer Service Team) Location: Okemos, MI (Minimum of 2 days a week in office) Duration: Long term Rate: Market The ideal candidate should have at least 5 -10 years of experience in one or more of the following: Web services and other cross system communication protocols and experience with integration of telephony systems to other computer systems (e.g. SOAP, VXML SQL, XML, REST) Software development in an object orientated programming language; ability