Telephony jobs

Avaya Voice Phone Telephony Systems Engineer

Frederick, Maryland

•

24d ago

Role Description: Job Title Avaya Voice Phone Telephony Systems Engineer Location Frederick, Maryland 21704 (Day 1 onsite) Department: IT Infrastructure Telecom Roles Responsibilities: Establish and maintain voice and data networks by configuring features, interfaces, and integrations in alignment with industry standards.Activate and manage remote access tools for telephony systems.Verify service functionality through circuit testing, equipment reprogramming, and alarm validation troubleshoot a

Easy Apply

Contract, Third Party

Depends on Experience

Director Service Manager Contact Center and Telephony Technologies

Jacksonville, Florida

•

Today

McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you and those we serve - we care. What you do at McKesson matters. We foster a culture where you can grow, make an impact, and are empowered to bring new ideas. Together, we thrive as we shape the future of health for patien

Full-time

USD 144,500.00 - 240,900.00 per year

Director Service Manager Contact Center and Telephony Technologies

Richmond, Virginia

•

Today

Full-time

USD 144,500.00 - 240,900.00 per year

Director Service Manager Contact Center and Telephony Technologies

Irving, Texas

•

Today

Full-time

USD 144,500.00 - 240,900.00 per year

Sr Manager, Application Dev Engineering - Telephony

Remote or Missouri

•

Today

You could be the one who changes everything for our 28 million members by using technology to improve health outcomes around the world. As a diversified, national organization, Centene's technology professionals have access to competitive benefits including a fresh perspective on workplace flexibility. Position Purpose: Supporting Centene's inbound outbound telephony needs. Manages the team members accountable for designing, developing, and implementing complex enterprise software solutions. Co

Full-time

USD 119,100.00 - 220,500.00 per year

Senior Associate - Network & Telephony Observability Engineer

New York, New York

•

16d ago

Location Designation: Hybrid - 3 days per quarter As part of New York Life's Technology organization, you will play a critical role in enhancing the digital and communication experience for our employees, agents, and clients. Leveraging observability, analytics, and Generative AI, this position is focused on creating a data-driven, user-centered understanding of how our enterprise network and telephony environments impact colleague experience. Your mission: deliver seamless, reliable, and transp

Full-time

USD 97,500.00 - 139,500.00 per year

Technical Lead AWS Backend Developer

Hybrid in Dallas, Texas

•

30+d ago

Experience:10+ years in telephony/contact center or strong AWS backend development.3+ years hands-on with Amazon Connect is preferable.3+ years hand on AWS backend development2+ years with Salesforce Service Cloud Voice (preferred).Technical Expertise:Deep knowledge of Amazon Connect: contact flows, CTRs, Contact Lens, outbound, call recording (Preferred)Proficiency in AWS services: Lambda (Node.js/Python), API Gateway, DynamoDB, S3, CloudWatch, IAM.Experience with JWT, OAuth/SAML, REST/GraphQL

Easy Apply

Contract

Depends on Experience

IT Technician

Mesa, Arizona

•

2d ago

Position:IT Technician Position Type: Contract Compensation: Depending on Experience Location: Phoenix, AZ Summary The IT Technicianis a position that provides timely technical assistance to in-office and remote company workforce regarding various hardware and software applications, in addition to performing IT-related IMAC (Installs, Moves, Adds, and Changes) activities. This position performs network and telephony support-related activities, and interfaces with internal IT/IS and 3rd Party ve

Easy Apply

Contract

$25.8

IVR QA with Cyara Velocity

Hybrid in Charlotte, North Carolina

•

24d ago

Job Title: IVR QA with Cyara Velocity and Voice to Text moduleLocation: 601 S. Tryon Street, Charlotte, NC 28202) / Detroit, MI (Hybrid 3 days onsite)Duration: Start Date: 11/3/2025 to Est. End Date: 12/31/2026Coding Test RequiredTelephony QA | Genesys Cloud IVRQualifications:6+ years of experience in test automation engineering with API based testing.Required Experience:Proficiency writing code in one of the following languages: Python, JavaScript, TypeScriptWorking knowledge of IVR focused tes

Easy Apply

Contract, Third Party

Depends on Experience

Technical Services Manager

Celebration, Florida

•

3d ago

Requirements:7 or more years of experience in IT, including managing production and operations support teams.Proficiency in developing and implementing IT service management processes (ITSM).Experience with deployment and lifecycle management of IT assets (servers, endpoints, etc.).Experience in advanced network, telephony, and incident response support.Experience with planning and integrating new technologies into existing environments.Experience in ensuring compliance with IT policies, securit

Easy Apply

Contract

Depends on Experience

Contact Center Analyst

Remote or East Providence, Rhode Island

•

Today

RESPONSIBILITIES: Kforce has a client that is seeking a client that is seeking a Contact Center Analyst in East Providence, RI. Summary: We are looking for a detail-oriented professional to join our team supporting multiple contact centers. This role focuses on managing technical incidents, ensuring timely escalation, and driving resolution for issues impacting business operations. You will work closely with internal teams and external service providers to maintain the performance of telephony

Contract

$29 - $33 hourly

Technical Support Specialist

Miami, Florida

•

2d ago

The Technical Support Specialist is responsible for providing Level II technical hardware and software support. They will facilitate and resolve a wide variety of requests, inquiries and complaints with the use of their extensive technical knowledge of hardware and software. The Technical Support Specialist will work independently and as part of a team. Duties and Responsibilities Assists users to resolve computer related problems such as inoperative hardware or software, including network conne

Easy Apply

Full-time

$80000

Headend Technician

Shannon Hills, Arkansas

•

Today

Job Description: Job DescriptionAt Sparklight, a Cable One brand, we keep our customers and associates connected to what matters most. For our associates, that means: a thriving and rewarding career, respect for the communities where they live and work, a focus on health and wellness, an excellent work/life balance, and an open and inclusive workplace. Our Data Center Operations Technicians (Headend Tech) perform duties involving the installation, testing, maintaining, and repairing all Network

Full-time

OSP Engineer - III

Menands, New York

•

Today

Location: Menands, NY Salary: Negotiable Description: Our client is currently seeking a OSP Engineer - About the Role We are seeking a highly skilled Outside Plant (OSP) Construction Engineer to lead the design and implementation of high-capacity network infrastructure projects. This role focuses on aerial, underground, and buried fiber and copper deployments, supporting Client's Outside Plant telephony network. The ideal candidate will have strong experience in construction engineering,

Contract

Enterprise Contact Center Analyst

Hybrid in Sacramento, California

•

3d ago

Title- Enterprise Contact Center Analyst Location: Sacramento CA 2-3 days a week Duration- 12-month Plus Contract Interview- video Strong LinkedIn Must have Strong Healthcare Project experience with knowledge of HIPAA, PII/PHI protections, and state security frameworks Experience with enterprise contact center technologies, including cloud-based platforms such as TTEC, Genesys, Amazon Connect, or equivalent, supporting high-volume customer service environments. - Transcription & Speech Analytics

Easy Apply

Third Party, Contract

$50 - $60

PTC - Microsoft CE CRM Developer

Harrisburg, Pennsylvania

•

Today

Location: Harrisburg, PA Salary: $80.00 USD Hourly - $85.00 USD Hourly Description: Our client is currently seeking a PTC - Microsoft CE CRM Developer Microsoft CE CRM Developer - Contract Role **Remote w/ occasional onsite requirements** Required Skills: Experience in developing and configuring business applications within the MS Dynamics 365 CE CRM landscape - Required / 5 yrs Experience configuring Dynamics 365 Customer Service functionality including Omnichannel, Unified Routing, etc

Contract

USD 80.00 - 85.00 per hour

Module Lead

San Jose, California

•

Yesterday

Job Title: CRM Lead - Oracle RightNow (Oracle Service Cloud) & Genesys Cloud CX Location: San Jose, CA (Hybrid) Job Type: Contract Position Overview We are seeking an experienced CRM Lead with deep expertise in Oracle Service Cloud (RightNow) and hands-on integration experience with Genesys Cloud CX and enterprise telephony systems. This onsite hybrid role requires a strong blend of CRM leadership, technical integration skills, and the ability to work closely with business and IT stakeholder

Easy Apply

Full-time, Part-time, Contract, Third Party

Computer Operations Manager

Celebration, Florida

•

Today

RESPONSIBILITIES: Kforce has a client in Celebration, FL that is seeking a Computer Operations Manager. Responsibilities: * Manage and coordinate daily activities of the technical team, including project scheduling, monitoring and incident response * Ensure operational support coverage and adherence to service level agreements (SLAs) * Monitor system performance and availability, ensuring timely resolution of issues * Develop, implement, and maintain operational standards, procedures, and best

Contract

$55 - $65 hourly

UNIFIED COMMUNICATION TECHNICIAN II

Tulsa, Oklahoma

•

Yesterday

UNIFIED COMMUNICATION TECHNICIAN II LOCATION: Tulsa, OK W2 Contract PURPOSE OF THE CLASSIFICATION: Under general supervision performs installation, maintenance and technical repair work involving a wide variety of fiber optic and network systems, fine-tuning and comprehensive troubleshooting network systems to facilitate city-wide communication and service efficiency and performs other related assigned duties. ESSENTIAL TASKS: Conducts the location, installation, and precision tuning of fiber op

Easy Apply

Contract

Depends on Experience

Project Manager Telecom/Voice Services

Lawrence Township, New Jersey

•

2d ago

Job Title: Project Manager Telecom/Voice Services JOB ID: 25-11205 Location: 50% onsite at Lawrenceville Duration: 12 Months Hours: Mon-Fri 8 am-5 pm Job Summary: The Project Manager will oversee and coordinate projects related to global voice and contact center services, including telephone network infrastructure, unified communications, and telephony solutions. This role will work closely with the Global Voice and Contact team to ensure the successful delivery of projects that enhance and mai

Easy Apply

Contract

$75 - $79

Filter Results

Job post features

Posted date

Work settings

Employment type

Distance

Employer type

Work authorization