Tier 1 Help Desk Jobs in Atlanta, GA

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Tier 1 & 2 Desktop Support

Judge Group, Inc.

Atlanta, Georgia, USA

Full-time

Location: Atlanta, GA Salary: $12.00 USD Hourly - $14.25 USD Hourly Description: seeking Desktop Support resource that will be part of a team responsible for supporting workstations running on Windows 10 and higher platforms in a 24x7 operating environment. This role will be responsible for handling all Tier 1 & some Tier 2 issues. The Technician is responsible for "imaging" workstations as outlined by departmental standard operating procedures and installing and configuring all associated

Tier 1 - Help DeskTechnician - Remote

TransAmerica Technology Services

Remote

Full-time

TransAmerica Technology Services Inc, a premier IT consulting and technical staffing company, is seeking a talented and motivated individual to join our team as an IT Help Desk Tier 1 Technician. This is a 100% remote work position. If you are passionate about technology, possess strong customer service skills, and have experience in providing technical support, we want to hear from you! As an IT Help Desk Tier 1 Technician, you will play a crucial role in providing technical support to end-use

Desktop Support

Paramount Software Solutions, Inc

Atlanta, Georgia, USA

Full-time, Part-time, Contract, Third Party

Job Id: 62628 Role : Desktop Support Location: Onsite, Locals Only - 6000 North Terminal Parkway - Atlanta Airport Atlanta, Georgia 30320 Duration : 3 Months Client: ATL - AIM General Description: Desktop Support resource that will be part of a team responsible for supporting workstations running on Windows 10 and higher platforms in a 24x7 operating environment. This role will be responsible for handling all Tier 1 & some Tier 2 issues. The Technician is responsible for "imaging" workstation

Service Desk Technician - Bilingual Spanish/English (TIER 1)

Logicalis

Remote

Full-time

Job Description Summary Provides support via phone, e-mail and chat for various PC hardware and software applications. ** THIS POSITION REQUIRES THE EMPLOYEE BE PROFICIENT IN ENGLISH & SPANISH * Essential Duties and Responsibilities Provides support via phone, e-mail and chat to employees of corporate clients.Assists users in troubleshooting Outlook.Provides support for Microsoft Operating Systems (Windows7, Windows 10).Provides support for Microsoft Office Products (Word, Excel, PowerPoint, O

Desktop Support Tech Sr./ Atlanta, GA(Onsite),6 Months Contract

Suncap Technology

Atlanta, Georgia, USA

Contract

Job Description Onsite Role Must be local to GA Client is seeking Desktop Support resource that will be part of a team responsible for supporting workstations running on Windows 10 and higher platforms in a 24x7 operating environment. This role will be responsible for handling all Tier 1 & some Tier 2 issues. The Technician is responsible for "imaging workstations as outlined by departmental standard operating procedures and installing and configuring all associated hardware. The Technician is r

CSI Engineer - Mainframe

CDW

Remote

Full-time

The primary purpose of this position is to support project team members when transitioning new customers into Managed Services. Primary Duties & Responsibilities: Service Delivery - 60% Job Weight Accountable for successful collaboration with Customers, Suppliers, and fellow Employees to gather requirements, create standardized documentation in support of Operations obligations, and ensure those processes meet or exceed the business needs.Review services agreements and sales collateral to gain

CSI Engineer - CI

CDW

Remote

Full-time

The primary purpose of this position is to support project team members when transitioning new customers into Managed Services. Primary Duties & Responsibilities: Service Delivery - 60% Job Weight Accountable for successful collaboration with Customers, Suppliers, and fellow Employees to gather requirements, create standardized documentation in support of Operations obligations, and ensure those processes meet or exceed the business needs.Review services agreements and sales collateral to gain

Health Scientist

USAJOBS

Atlanta, Georgia, USA

Full-time

Duties As a Health Scientist, you will: Design, oversee, implement, and conduct major scientific surveys/studies or projects to identify and solve public health problems. Review and analyze studies and projects assessing major and or sensitive public health issues Provide technical advice and assistance to national, state and local health agencies and to various other organizations. Prepare scientific and other articles and technical reports for publication Develop and or use innovative method

General Engineer

USAJOBS

Atlanta, Georgia, USA

Contract

Duties As a General Engineer, you will: Serve as the Institute's technical authority for general engineering and facilities management services for Centers for Disease Control/National Institute for Occupational Safety and Health (CDC/NIOSH) operations at various locations. Plan, implement, and monitor programs for preventive and demand maintenance of buildings, building systems, equipment, grounds, utilities, etc., including development and monitoring of maintenance service contracts. Serve a

SOC and Information Security Analyst

Techno-Comp, Inc.

Remote

Contract, Third Party

Job Title: SOC and Information Security Analyst Work Location: Temple Terrace, FL (Remote) Must Have Skills: Associate degree in Computer Science, Information Security, or a related field.1 to 3 years of experience in a security-related role.Fundamental knowledge of Cyber Security technologies.Understanding of the threat landscape and indicators of compromise.Strong problem-solving skills.Proactively engage with customers, client executives, and management teams.Excellent documentation and commu

Field Tech (Desk Side) Support Analyst

Symbioun Technologies, Inc

Atlanta, Georgia, USA

Contract

Job specs Proactively check the status of computer labs & media center computers on a daily basis Maintain and update Chrome carts for student use Install OS updates and patches on Apple, Chromebooks, and Windows based PC devices Install, configure, and support printing devices. Maintain accurate asset assignment in Nimbus and Incident IQ. Maintain work areas and workspaces, including MDF/IDF closets Coordinate removal of obsolete equipment as required Serve as first point of contact for

Technical Call Center/Support Representative

Motion Recruitment Partners, LLC

Norcross, Georgia, USA

Full-time

If you enjoy helping others via the phone we have a contract opportunity in Norcross, GA that could be a match. The primary purpose of this role is to answer 20+ technical calls daily from customers (company/independently owned stores and employees) regarding company software, hardware, and network issues. The rep is responsible for receiving calls, finding resolution, and documentation. Contract Duration: 6 months Required Skills & Experience 4 years of experience in a help desk/call center. 1

Service Desk Analyst

Phoenix Technology Partners, LLC

Remote

Contract

Seeking customer service oriented Service Desk Specialist to provide technical support to users in an efficient and accurate manner. Solve basic technical problems and provide support for all assigned areas. Responsibilities Provide first level contact and convey resolutions to customer issues Properly escalate unresolved queries to the next level of support Track, route and redirect problems to correct resources Update customer data and produce activity reports Walk customers through problem so

IT Security Administartor

Reasonn

Remote

Contract

IT Security Administrator Arlington, VA 6 Months+ Job Summary The IT security administrator will be responsible for day to day activities surrounding general user id administration and access control/resource authorization requests across multiple environments/systems. The successful candidate will also have an opportunity to further advance and broaden skill sets/ information security & technology acumen by being part of a diversified team working with highly skilled professionals. Responsibili

Service Desk Technician

Jobot

Duluth, Georgia, USA

Full-time

Provide 1st tier technical support via phone, email, messaging, and desktop support. This Jobot Job is hosted by: Jim Cullen Are you a fit? Easy Apply now by clicking the "Apply Now" button and sending us your resume. Salary: $50,000 - $57,500 per year A bit about us: New product development on next-generation cutting-edge and innovative products. We operate our own bronze foundry, internal machining, world class injection molding facility, internal assembly, and internal testing. Why join

Helpdesk Analyst

Motion Recruitment Partners, LLC

Atlanta, Georgia, USA

Full-time

Come join our team. Our client is looking for a Helpdesk Analyst for a 36-month contract in Atlanta, GA 30328. Our client is a global, values-driven corporation that leads the communications, automotive, and media industries. Apply today to be on a team that disrupts industries and builds a better future for the next generation. Contract Duration: 36 Months Required Skills & Experience 2 + years of Client Support experience with the use of support tools: phone, email, incident management (Reme

System Administrator

Jobot

Kennesaw, Georgia, USA

Full-time

System Administrator / Great Place To Work! This Jobot Job is hosted by: Jerome Ouvier Are you a fit? Easy Apply now by clicking the "Apply Now" button and sending us your resume. Salary: $90,000 - $100,000 per year A bit about us: Client is one of the largest insurance companies in the world, offering a wide range of insurance products and services. It Operates in various sectors, including Property & Casualty, Life, Reinsurance, and Asset Management. Why join us? Competitive Pay 401/k Ex

IT Operational / READINESS COORDINATOR

TalTeam

Remote

Contract

IT OPERATIONAL SERVICE READINESS COORDINATOR Location: Owings Mills, MD Contract to hire a role (Primarily remote they need to come onsite whenever required that can happen in a month 2 or 3 or in 6 months.) Job Description: Looking for a IT Service Readiness Coordinator, this person will be working with the project management team, and will be handling , managing and facilitating the project and coordinating with the project management team so it can go live. This is NOT a project management ro

Help Desk

Apexon

Remote

Full-time

Required Skills ITIL Service Management; Information Technology (IT);Service Desk; Call Triage and incident creation; previous ServiceNow experience is required. MUST have ability to operate in shifts outside standard working hours. Preferred Skills Experience with reporting creation within ServiceNow. Responsibilities: Responsibilities: 1) Field incoming user communication via phone call or email, perform initial support and analysis to understand classification and issue. 2) Create and assign

IT Help Desk Coordinator

JBC powered by Workgenius

Remote or Los Angeles, California, USA

Contract

IT Help Desk Coordinator with a Top University in Los Angeles! Job Title: IT Help Desk Coordinator Location: Los Angeles, CA (minimum 2 days per week on-site) Pay rate: $25 31/HR Duration: 6 months + Summary: Service Desk Agent I is responsible for supporting the end user community. This position will provide support for all users experiencing problems with the clinical application software suite, various operating systems, business productivity software, network and Wi-Fi connectivity and other