Tier 1 Help Desk Jobs in New York, NY

Refine Results
1 - 20 of 150 Jobs

SAP Junior Helpdesk Engineer (Tier 1)

CAC America Corporation

•

New York, New York, USA

Full-time

Who We Are CAC America Corporation was established in 1989 in Manhattan, NY as the American Subsidiary of CAC Holdings Corporation in Tokyo, Japan. Our core services are System development, System integration, and System operation. We are looking for a Junior SAP Helpdesk Engineer (Tire1) who is self-motivated, aspirational, and can work with teammates to provide technical support. Job Types: Permanent, Full-Time (Non-Exempt) Work Location: Manhattan (Midtown), NY Salary: Min: $50,000.00 Ma
Easy Apply
Posted 10 days ago | Updated 5 days ago

Jr. Level 1 Help Desk role

Nutech Information Systems

•

Edison, New Jersey, USA

Contract

We would like to see some L1/L2 Helpdesk techs to support . JD: In this Level 1 Help Desk role, Technicians will be assisting internal clients with technical issues they are experiencing during the merging of two banks. This can include Account Unlocks, Password Resets, as well as issues with Printing, Hardware, Connectivity, Remote Access, Software, etc. This will be a 100% phone based support role. We are looking for locally based Techs as they will be fully onsite in Woodbridge, NJ during tra
Easy Apply
Posted 14 days ago | Updated 12 days ago

Tier 1 - Help DeskTechnician - Remote

TransAmerica Technology Services

•

Remote

Full-time

TransAmerica Technology Services Inc, a premier IT consulting and technical staffing company, is seeking a talented and motivated individual to join our team as an IT Help Desk Tier 1 Technician. This is a 100% remote work position. If you are passionate about technology, possess strong customer service skills, and have experience in providing technical support, we want to hear from you! As an IT Help Desk Tier 1 Technician, you will play a crucial role in providing technical support to end-use
Easy Apply
Posted 5 hours ago

Service Desk Technician - Bilingual Spanish/English (TIER 1)

Logicalis

•

Remote

Full-time

Job Description Summary Provides support via phone, e-mail and chat for various PC hardware and software applications. ** THIS POSITION REQUIRES THE EMPLOYEE BE PROFICIENT IN ENGLISH & SPANISH * Essential Duties and Responsibilities Provides support via phone, e-mail and chat to employees of corporate clients.Assists users in troubleshooting Outlook.Provides support for Microsoft Operating Systems (Windows7, Windows 10).Provides support for Microsoft Office Products (Word, Excel, PowerPoint, O
Posted 18 days ago | Updated 9 hours ago

HelpDesk Delivery Manager

Nagarro Inc

•

New York, New York, USA

Full-time

We're Nagarro. Nagarro is one of the fastest growing technology companies in the industry; we are a publicly traded global digital engineering leader of 18,000+ with a full-service offering founded 24 years ago in Silicon Valley. We have a broad and long-standing public sector and global commercial client base. This includes many global blue-chip companies, leading independent software vendors (ISVs), across many industries and public sector clients - Federal, State, Local and Education. Role:
Easy Apply
Posted 31 days ago

CSI Engineer - Mainframe

CDW

•

Remote

Full-time

The primary purpose of this position is to support project team members when transitioning new customers into Managed Services. Primary Duties & Responsibilities: Service Delivery - 60% Job Weight Accountable for successful collaboration with Customers, Suppliers, and fellow Employees to gather requirements, create standardized documentation in support of Operations obligations, and ensure those processes meet or exceed the business needs.Review services agreements and sales collateral to gain
Posted 5 days ago | Updated 9 hours ago

Help Desk Support Specialist

Fynbosys Inc

•

New York, New York, USA

Contract

Help Desk Support Specialist Looking at 4-6 years of experience. Must have: - Financial Experience with some trading knowledge Basic networking (understand the purpose of the network hardware)Windows AD environment (AD, DNS, DHCP, Group Policies, joining machines to a domain)Windows Desktop support (Win 10 and 11 anything else is not relevant)Windows Package Mgmt. Understand how the software works and can be deployed (MSI s, etc..) and Windows UpdatesUnderstanding of Windows Licensing (or mainl
Easy Apply
Posted 7 days ago

Associate Analyst- IT Helpdesk Agent (Entry Level)

Nagarro Inc

•

New York, New York, USA

Contract

Associate Analyst- IT Helpdesk AgentNew York City, NEW YORK, New York, United StatesFull-timeService Region: Uompany DescriptionWe are a Digital Product Engineering company that is scaling in a big way! We build products, services, and experiences that inspire, excite, and delight. We work at scale across all devices and digital mediums, and our people exist everywhere in the world (19,500+ experts across 35 countries, to be exact). Our work culture is dynamic and non-hierarchical. We are lookin
Easy Apply
Posted 14 days ago

CSI Engineer - CI

CDW

•

Remote

Full-time

The primary purpose of this position is to support project team members when transitioning new customers into Managed Services. Primary Duties & Responsibilities: Service Delivery - 60% Job Weight Accountable for successful collaboration with Customers, Suppliers, and fellow Employees to gather requirements, create standardized documentation in support of Operations obligations, and ensure those processes meet or exceed the business needs.Review services agreements and sales collateral to gain
Posted 5 days ago | Updated 9 hours ago

Contract Help Desk Support in NYC

NuWare Tech Corp

•

New York, New York, USA

Contract, Third Party

The person will be joining a team of 7. IT is a client facing role so going to be desk side helping all levels of staff communicating will be very important.They run Microsoft stack/slack/mobile devices/ zoom and knowing service now is definitely a plus. Plus each group Fixed income/ Equites etc run different apps so they will learn on the go as well. The role is 5 days a week in NYC There will be 850 -1000 end users the team supports. Responsibilities Consistently mindful of security, proces
Easy Apply
Posted 19 days ago | Updated 5 days ago

Field Technician

ThreePDS Inc.

•

Jersey City, New Jersey, USA

Contract

Field Technician Opportunity - Jersey City, NJ MUST HAVE: Desktop/Laptop RepairLaptop/ Desktop server experience Preferred Experience: Customer Facing ServiceWindows 10/11 skillsMAC skills Job Details: Location: Jersey City NJ 07311Is this contract to hire/possible extension? YesShift start time and end time? 8-5 M-F + afterhours stand-byOnsite or Remote: OnsiteDriving or Non-Driving? Non-Driving Day to Day Work: As a Field Engineer 3, you will perform activities associated with installing, d
Easy Apply
Posted 7 days ago

Field Engineer 3

DCM Infotech Limited

•

Jersey City, New Jersey, USA

Contract

Job Title: Field Engineer 3 Location: Jersey City, NJ Duration:12+Months Contract As a Field Engineer 3, you will perform activities associated with installing, diagnosing, maintaining and servicing computer-related products, including but not limited to desktop & laptop computers, printers, network devices, standard software, and low-end servers at customer sites, and/or depot locations. This is a journeyman position for the typical desk side support technician. You will be directed by Help De
Easy Apply
Posted 6 days ago | Updated moments ago

Desktop Support

Mindsource Inc

•

Ridgefield Park, New Jersey, USA

Contract

Job Title: Tech Support/Desktop Support Location: Ridgefield Park, NJ 07660 Duration: 12 months Primary Responsibilities: Serve as an escalation point of contact for internal applications, hardware, mobile, and remote technology.Follow up on any outstanding issues with customers regarding the status and closure of incidents/requests.Provide VIP Support for Executives.Troubleshoot and resolve all hardware, software, and network problems.Escalate issues to third-level support teams.Document proc
Easy Apply
Posted 20 days ago | Updated 4 days ago

Help Desk Enginner

GreyMatter Solutions

•

Newark, New Jersey, USA

Contract

Note: Position is 5 days / Week Onsite Excellent Communication Needed along with experience working on a High Volume Helpdesk. Provides technical support to users by researching and answering questions, troubleshooting problems, and maintaining workstation and LAN performance. Provides answers to clients by identifying problems, researching answers, and guiding clients through corrective steps. Keeps accurate records of calls and resolutions using a Helpdesk ticketing system. Updates inventory a
Easy Apply
Posted 60+ days ago | Updated 7 hours ago

IT Operations Architect Desktop

Amida Care

•

New York, New York, USA

Full-time

Amida Care, the largest Medicaid HIV Special Needs Plan in NY, delivers a uniquely effective care model that has become a true benchmark for innovation, engagement, and member health outcomes. Our mission is to provide access to comprehensive care and coordinated services that facilitate positive health outcomes and general well-being for our members. This true integrative care model addresses psychosocial, housing, behavioral and medical services directly evolving around the needs of each membe
Posted 16 days ago

IT Support Specialist

Simons Foundation

•

New York, New York, USA

Full-time

IT Support Specialist Reporting to the Senior Manager, IT Operations, the IT Support Specialist will be responsible for providing day-to-day IT support for foundation community members, including desktop computers, laptops, mobile devices, wired and wireless networks, software and cloud services. This is a full-time position based in our offices in New York City. Visit the Simons Foundation career page at to learn more. ESSENTIAL FUNCTIONS/RESPONSIBILITIES Fulfill technology support requests fr
Posted 21 days ago

IT Anlayst

Arnold & Porter Kaye Scholer LLP

•

New York, New York, USA

Full-time

The Information Technology Department of Arnold & Porter has an opening for an Information Technology (IT) Analyst in the New York office. The IT Analyst provides quality and consistent front-line, technical end user support services in a professional and responsive manner, including troubleshooting assistance, problem resolution via telephone, remote desktop connection, and/or visits to user locations. The IT Analyst must take ownership and provide timely resolution of all incident tickets an
Posted 60+ days ago | Updated 40 days ago

Field Technician - Tarrytown, NY

ThreePDS Inc.

•

Tarrytown, New York, USA

Contract

HOT OPPORTUNITY - Field Technician 3 - Tarrytown, NY Pay: Based on Experience Job Details: Title: Field Engineer/Technician 3Location: Tarrytown, NYPosition Type: ContractShift: 10am to 7pm / 40 hours per weekDriving or Non-Driving? Non-Driving Role Description: As a Field Engineer 3, you will perform activities associated with installing, diagnosing, maintaining and servicing computer-related products, including but not limited to desktop & laptop computers, printers, standard software, at cus
Easy Apply
Posted 6 days ago

JDE Manufacturing Functional/Techno-Functional

StratG Inc

•

Franklin Lakes, New Jersey, USA

Contract, Third Party

Stratg Inc is looking for Technical Specialist for our Direct Client, Please share your resume on my email Job Title/Role TECHNICAL SPECIALIST Mandatory Skills JDE Manufacturing Functional/Techno-Functional Client Interview Needed for Selection (yes / No) No Detailed JD (Pl share the Detailed Description, 1 liner JD will not work) MANUFACTURING SR. SUPPORT ANALYST 1. Extensive experience in JDE EnterpriseOne Manufacturing modules like PDM, SFM, MRP, WO processing, MFG Acct. 2. Resource having t
Easy Apply
Posted 14 days ago | Updated 7 days ago

AV Support Specialist

Judge Group, Inc.

•

New York, New York, USA

Full-time

Location: New York City, NY Salary: $75,000.00 USD Annually - $85,000.00 USD Annually Description: Our client in the legal services industry currently seeking a AV Support Specialist to join their office full-time in New York. You will have the opportunity to work for a top AM Law Firm. They are looking for someone who can handle AV administration. This candidate requires knowledge of both AV and VC technical support. This is a full on-site position. You will report to the IT Manager. This
Posted 10 days ago | Updated 9 hours ago