Tier 1 Support Analyst Jobs

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Helpline/Helpdesk Tier 1 Support - Elk Grove, CA

Vy Systems

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Elk Grove, California, USA

Full-time

Helpline Tier 1 Support team will be the first point of contact for customers seeking assistance with products, services and technical issues. You will be responsible for accurate resolution of customer issues and inquires through effective communication and problem solving skills. Summarized view of skill: Strong customer relationship skills with excellent communication abilities, where the candidate have worked with customers/consumers directly.Mac Troubleshooting skillsServiceNow experience (
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Posted 1 hour ago

Tier 1 Technical Support

TEKsystems c/o Allegis Group

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Duluth, Georgia, USA

Full-time

Description: Our client is looking for a motivated Onsite IT Support Technician for their Duluth, GA office where some of their C-Level executives and VP's work out of. Professionalism, communication, and consistency are going to be just as important as this person's technical ability. This team provides a mixture of phone and hands on support to internal employees, but this person will also need to have the ability to stop what he/she is doing and cater to an exec who needs assistance. This pe
Posted 12 hours ago | Updated moments ago

HelpLine Tier 1 Support

Tanisha Systems, Inc.

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Elk Grove, California, USA

Full-time, Contract

Role Summary Helpline Tier 1 Support team will be the first point of contact for customers seeking assistance with products, services and technical issues. You will be responsible for accurate resolution of customer issues and inquires through effective communication and problem solving skills. Summarized view of skill: Strong customer relationship skills with excellent communication abilities, where the candidate have worked with customers/consumers directly. Mac Troubleshooting skills Servic
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Posted 2 days ago | Updated moments ago

Tier 1 Cyber Network Defense Analyst

Leidos

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Ashburn, Virginia, USA

Full-time

Description Leidos is seeking a Tier 1 Cyber Network Defense Analyst (CNDA) to join our team on a highly visible cyber security single-award IDIQ vehicle that provides security operations center (SOC) support, cyber analysis, application development, and a 24x7x365 support staff. Department of Homeland Security (DHS), Network Cyber and Cloud Support (NCCS) is a US Government program responsible to monitor, detect, analyze, mitigate, and respond to cyber threats and adversarial activity on the DH
Posted 7 days ago | Updated 18 hours ago

Tier 1-2 IT Support Analyst, MSP Experience Required - M

Next Step Systems

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Denver, Colorado, USA

Full-time

Tier 1-2 IT Support Analyst, MSP Experience Required, Denver, CO We are seeking a qualified Tier 1-2 IT Support Analyst professional with 2-4 years of Helpdesk Technician experience. You will be interacting with clients to solve their IT problems and issues and work with a team of energetic people. This client's remote work, conducted from the business office, requires communication with clients, so excellent communication skills are required. Previous experience in a similar client relations
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Posted 24 days ago | Updated 14 hours ago

Tier 1-2 IT Support Analyst - M

Next Step Systems

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Centreville, Virginia, USA

Full-time

Tier 1-2 IT Support Analyst, Centreville, VA We are seeking a qualified Tier 1-2 IT Support Analyst professional with 1-3 years of Helpdesk Technician experience. You will be interacting with clients to solve their IT problems and issues and work with a team of energetic people. This client's remote work, conducted from the business office, requires communication with clients, so excellent communication skills are required. Previous experience in a similar client relationship is needed. Our
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Posted 24 days ago | Updated 14 hours ago

Tier 1-2 IT Support Analyst - M

Next Step Systems

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Centreville, Virginia, USA

Full-time

Tier 1-2 IT Support Analyst, Centreville, VA We are seeking a Tier 1-2 Support Analyst with 2 to 4 years of Helpdesk Technician experience. You should enjoy interacting with clients to solve their IT problems and issues and working with a team of energetic people who enjoy "gaming" in their spare time. This client remote work, conducted from the business office, requires communication with clients, so excellent communication skills are required. Previous experience in a similar client relatio
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Posted 24 days ago | Updated 14 hours ago

Support Desk Specialist Tier 1 and Tier 2 (multiple openings)

Vaco Technology

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San Diego, California, USA

Full-time

Support Desk Specialist Tier 1 and Tier 2 (multiple openings) - No C2C inquiries please! Job Summary We are seeking a Support Desk Specialist to join our dynamic team. This role is ideal for those who thrive in a fast-paced environment, excel in multitasking, and are passionate about providing top-notch support to our clients. As a Support Desk Specialist, you will play a crucial role in assisting our engineering team with various projects. Additionally, depending on client scheduling needs, yo
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Posted 28 days ago | Updated 8 hours ago

Tier 1 & 2 Desktop Support

Judge Group, Inc.

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Atlanta, Georgia, USA

Full-time

Location: Atlanta, GA Salary: $12.00 USD Hourly - $14.25 USD Hourly Description: seeking Desktop Support resource that will be part of a team responsible for supporting workstations running on Windows 10 and higher platforms in a 24x7 operating environment. This role will be responsible for handling all Tier 1 & some Tier 2 issues. The Technician is responsible for "imaging" workstations as outlined by departmental standard operating procedures and installing and configuring all associated
Posted 14 days ago | Updated moments ago

IT Service Desk Tier 1 Technical Support

INSPYR Solutions

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Westmont, Illinois, USA

Contract

Title: IT Service Desk Tier 1 Location: Westmont, IL Duration: Contract to Hire Compensation: $25-28/hr Work Requirements: , Holders or Authorized to Work in the US Job Description: Teammates will utilize TeamViewer to deliver remote user support services and work with the Ivanti ticketing system to address Incidents/Service Requests. Teammates will answer technical support calls, work/prioritize tickets accordingly, and collaborate and work with other staff and vendor support resources to reso
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Posted 3 days ago | Updated moments ago

Application Support Tier 2 Analyst

Peraton

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San Antonio, Texas, USA

Full-time

About Peraton Peraton is a next-generation national security company that drives missions of consequence spanning the globe and extending to the farthest reaches of the galaxy. As the world's leading mission capability integrator and transformative enterprise IT provider, we deliver trusted, highly differentiated solutions and technologies to protect our nation and allies. Peraton operates at the critical nexus between traditional and nontraditional threats across all domains: land, sea, space,
Posted 15 days ago

Tier 1 Service Desk Technician

KBR

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Springfield, Virginia, USA

Full-time

Title: Tier 1 Service Desk Technician KBR is seeking a Tier 1 Service Desk Support Specialist to support government customers in the Washington Metropolitan Area. Provide technical support to organizations internal users of desktop applications and hardware. Answer questions related to procedures, transactions, system status, interacting with network services and application developers in order to restore service, usability, and identify problems. Responsibilities Answer questions related to
Posted 10 days ago | Updated moments ago

Tier 1 Network Support Specialist

Astor & Sanders Corporation

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New Carrollton, Maryland, USA

Full-time

Tier 1 Network Support Specialist Astor & Sanders Corporation (Astor) is an award-winning IT solutions provider headquartered in McLean, VA and is seeking a Tier 1 Network Support Specialist. This is a full-time benefitted hybrid position based in the New Carrollton, MD area. This is a night shift opportunity with weekend support. Roles and Responsibilities Actively monitor and analyze network outages using network monitoring tools such as HP Network Node Manager, eHealth, Riverbed Tools, and
Posted 16 days ago | Updated 1 day ago

Tier II - Application Support

TEKsystems c/o Allegis Group

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Charlotte, North Carolina, USA

Full-time

Description: Responsibilities: - Provide second-level technical support to applications, resolving escalated issues efficiently and effectively -Collaborate closely with Tier 1 support and other internal teams to investigate and diagnose complex technical problems - Develop and maintain scripts and automation tools (Python, Bash, Powershell) to streamline support processes and enhance system monitoring - Conduct root cause analysis and implement permanent fixes to prevent recurring issues - A
Posted 12 hours ago | Updated moments ago

Service Desk Technician - Bilingual Spanish/English (TIER 1)

Logicalis

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Remote

Full-time

Job Description Summary Provides support via phone, e-mail and chat for various PC hardware and software applications. ** THIS POSITION REQUIRES THE EMPLOYEE BE PROFICIENT IN ENGLISH & SPANISH * Essential Duties and Responsibilities Provides support via phone, e-mail and chat to employees of corporate clients.Assists users in troubleshooting Outlook.Provides support for Microsoft Operating Systems (Windows7, Windows 10).Provides support for Microsoft Office Products (Word, Excel, PowerPoint, O
Posted 7 days ago | Updated moments ago

Tier II Desktop Support

SAIC

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Albuquerque, New Mexico, USA

Full-time

Job ID: 2406302 Location: ALBUQUERQUE, NM, US Date Posted: 2024-05-03 Category: Information Technology Subcategory: Technical Svcs Schedule: Full-time Shift: Day Job Travel: No Minimum Clearance Required: None Clearance Level Must Be Able to Obtain: DOE Q Potential for Remote Work: No Description SAIC is seeking an experienced, motivated, career and customer-service oriented Help Desk Analyst to join our team to begin an exciting and challenging career with SAIC in Albuquerque, NM. Du
Posted 6 days ago | Updated 1 hour ago

Sr. Tier One IT Technical Support Analyst

Trigyn Technologies, Inc.

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New York, New York, USA

Contract, Third Party

Client is looking for a Senior Tier One IT Technical Support Analyst Team Co-Lead to support end-users in resolving technical problems. The responsibilities of the Team Co-Lead include but are not limited to, in the absence of the Team lead, overseeing the Tier One team, and motivating them to do their job efficiently. Provide daily objectives and motivate new hires and seasoned workers alike and communicate any issues with upper management to reach business goals effectively. They should respo
Posted 8 days ago | Updated moments ago

Tier 2 Desktop Support Analyst

IT Concepts Inc

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Washington, District of Columbia, USA

Full-time

Description Founded in 2003, IT Concepts' core values - customer-centricity, teamwork, driven to deliver, innovation, and integrity - ensure we work together to be the best, realize objectives, and make a positive impact in our communities. We intentionally created and sustain our ITC culture that embraces change, experimentation, continuous learning, and improvement. We bring our design thinking problem solving approach that challenges assumptions, prioritizes curiosity, and invites complexity
Posted 15 days ago | Updated moments ago

Tier 2 Desktop Support Analyst

IT Concepts

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Washington, District of Columbia, USA

Full-time

Founded in 2003, IT Concepts' core values - customer-centricity, teamwork, driven to deliver, innovation, and integrity - ensure we work together to be the best, realize objectives, and make a positive impact in our communities. We intentionally created and sustain our ITC culture that embraces change, experimentation, continuous learning, and improvement. We bring our design thinking problem solving approach that challenges assumptions, prioritizes curiosity, and invites complexity to deliver i
Posted 24 days ago | Updated 8 days ago

HelpLine Tier 1

Systems Integration Solutions, Inc.

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Elk Grove, California, USA

Contract, Third Party

Our direct client is looking for a HelpLine Tier 1 Support agent based out of the Elk Grove area Onsite. Title: HelpLine Tier 1 SupportLocation: Elk Grove, CAWork Type: 5 day s a week -On-site(NO REMOTE)Duration: 12 months + W2/C2C resumes to Key Qualifications * Motivation and ability to work as part of a distributed team * Good interpersonal communications and customer service skills * Excellent English-language oral and written communications skills * Excellent telephone and email etiquette *
Easy Apply
Posted 7 days ago | Updated moments ago