Tier 1 Support Analyst jobs

Service Desk Analyst / Desktop Support Analyst (Tier 1/2)

Tucson, Arizona

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Yesterday

Title: Service Desk Analyst / Desktop Support Analyst (Tier 1/2) We are hiring a Service Desk Analyst to provide first and second-level technical support in a fast-paced enterprise environment. This role is ideal for professionals with strong troubleshooting capabilities, excellent customer service skills, and experience supporting end users across software, hardware, networking, and collaboration platforms. Key Responsibilities: Provide remote support for software, hardware, and connectivity is

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Contract

$30 - $31

Help Desk Tier 1 Support

Portsmouth, New Hampshire

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10d ago

CompQsoft is seeking a Help Desk Tier 1 Support to join our team of qualified, diverse individuals at Portsmouth, NH for the Navy program. Job Description: Receive trouble ticket issues and open Help Desk tickets, via in person at the help desk, over phone, through email, and/or other electronic means. Requires in-person, on premises support. Provide help desk ticket resolution in a knowledgeable, friendly, and professional manner meeting the requirements. Meet SUBMEPP established Service /

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Full-time

60000 - 65000

Tier 1 SOC Analyst

North Bethesda, Maryland

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3d ago

Role SummaryThe CIOCC Tier 1 Analyst is responsible for monitoring and responding to security events and incidents using various security tools and data sources. This position requires a foundational understanding of security operations, analytics, and incident triage within a Security Operations Center (SOC) environment. The role involves analyzing alerts, conducting log analysis, and supporting the ongoing security posture of federal clients. This entry-level opportunity is designed for candid

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Contract, Third Party

Depends on Experience

Tier 1 SOC Analyst

North Bethesda, Maryland

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2d ago

Role SummaryThe Tier 1 Security Operations Analyst is responsible for monitoring, analyzing, and responding to cybersecurity events across multiple data sources within a security operations environment. This role identifies potential threats, investigates security alerts, and supports incident response activities using security monitoring and analysis tools. The position requires strong technical analysis, communication, and documentation skills. Responsibilities Monitor, analyze, and respond to

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Contract, Third Party

Depends on Experience

Tier 1 Technical Support Representative

Arizona

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Today

Tier 1 Technical Support Representative Day Shift - 40 hours/week $18/hour Gridline / Arizona Shifts: Training Monday - Friday 7am - 4pm - Approx. 4 weeks Permanent Shifts: Monday - Friday 8am - 5pm Location: This position requires the candidate to reside in Arizona. The Tier 1 Technical Support Representative will support our national and local Enterprise Business accounts by troubleshooting and/or resolving customer calls or cases by following set processes in an ever-changing environmen

Full-time

USD 18.00 per hour

Tier 1 Help Desk Analyst

Arlington, Virginia

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Today

Req ID: 42944 Summary Tier 1 Help Desk Analyst Arlington, VA Are you ready to enhance your skills and build your career in a rapidly evolving business climate? Are you looking for a career where professional development is embedded in your employers core culture? If so, Chenega Military, Intelligence & Operations Support (MIOS) could be the place for you! Join our team of professionals who support large-scale government operations by leveraging cutting-edge technology and take your career to

Full-time

USD 29.52 - 30.00 per hour

Tier 1 Help Desk Analyst

Arlington, Virginia

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Today

Req ID: 42943 Summary Tier 1 Help Desk Analyst Arlington, VA Are you ready to enhance your skills and build your career in a rapidly evolving business climate? Are you looking for a career where professional development is embedded in your employers core culture? If so, Chenega Military, Intelligence & Operations Support (MIOS) could be the place for you! Join our team of professionals who support large-scale government operations by leveraging cutting-edge technology and take your career to

Full-time

USD 29.52 - 30.00 per hour

Tier-1 Network Monitor/Help Desk Support

Virginia

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Today

Type of Requisition: Regular Clearance Level Must Currently Possess: Top Secret/SCI Clearance Level Must Be Able to Obtain: Top Secret/SCI Public Trust/Other Required: None Job Family: IT Infrastructure and Operations Job Qualifications: Skills: Help Desk Support, Monitoring Tools, Network Operations Certifications: CompTIA Security+ CE | CompTIA - CompTIA Experience: 3 + years of related experience ship Required: Yes Job Description: Network Engineer Associate Join our technology leadi

Full-time

USD 55,806.00 - 74,750.00 per year

NCIS Help Desk Analyst Tier 1 | Active Top Secret clearance

Quantico, Virginia

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Today

Type of Requisition: Regular Clearance Level Must Currently Possess: Top Secret Clearance Level Must Be Able to Obtain: Top Secret Public Trust/Other Required: None Job Family: Technical Support Services Job Qualifications: Skills: Help Desk Support, IT End User Support, IT Help Desk Certifications: CompTIA Security+ CE | CompTIA - CompTIA Experience: 2 + years of related experience ship Required: Yes Job Description: Transform technology into opportunity as a Help Desk Analyst Tier 1 at

Full-time

USD 22.95 - 31.05 per hour

Tier 1/2 Service Desk Analyst (Senior)

Chicago, Illinois

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Today

Overview DecisionPoint seeks two Senior Tier 1/2 Service Desk Analysts to provide experienced customer-facing technical support for the USMEPCOM ENLIST program. These positions receive and assess incidents and service requests, resolve approved first-contact and Tier 2 issues, maintain complete ticket records, confirm service restoration, and escalate potential outage signals. Senior Analysts handle complex or high-priority cases within the Tier 1/2 support scope and provide technical guidance t

Full-time

Tier 1/2 Service Desk Analyst (Journeyman)

Chicago, Illinois

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Today

Overview DecisionPoint seeks two Tier 1/2 Service Desk Analysts to provide customer-facing technical support for the USMEPCOM ENLIST program. These positions receive incidents and service requests, resolve approved first-contact issues, perform Tier 2 system-support activities within their authorized scope, and escalate problems requiring advanced technical or engineering assistance. The Tier 1/2 Service Desk Analysts serve as initial points of contact for issues involving computer hardware, sof

Full-time

Security Operations Center (SOC) Analyst - Tier 1 (Secret or TS Clearance)

Boulder, Colorado

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4d ago

Job Title:Security Operations Center (SOC) Analyst - Tier 1 Location: Boulder, CO (100% on-site) Clearance Required: Active Secret or TS required Salary Range: $65K-$70K (based on experience) Application Deadline:November 30, 2026 To apply, please follow these steps: VisitSelect the position you are interested inReview the job details, then click Apply NowComplete and submit your application Description The Security Operator I is an entry-level member of the Security Operations Center (SOC). Th

Full-time

Depends on Experience

Technical Support Tier 2 Level 1

Sioux Falls, South Dakota

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Today

SONIFI is known around the world as the best guest technology provider in hospitality, and it's all because of the people behind the technology. For more than 45 years, SONIFI has been where employees thrive on collaboration and curiosity, helping hotels solve challenges with patented innovations that shape technology experiences for staff, guests, and the best companies in the industry. For the next step in your career, it's time to set a new standard with SONIFI. We're looking for a full-time

Full-time

Software Support Analyst Tier I

Georgia

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Today

JOB TITLE: Software Support Analyst Tier I DEPARTMENT: Public Sector REPORTS TO: Support Manager JOB LOCATION: Canton, GA TRAVEL: 5-10% travel required ESSENTIAL DUTIES & RESPONSIBILITIES: Provide front-line technical support for our proprietary software applications via phone, email and remote access in a timely manner to external clients.Build and maintain effective relationships with team members, management, in-house software developers and clients.Identify, troubleshoot and resolve applic

Full-time

Software Support Analyst Tier I

Canton, Connecticut

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2d ago

JOB TITLE: Software Support Analyst Tier I DEPARTMENT: Public Sector REPORTS TO: Support Manager JOB LOCATION: Canton, GA TRAVEL: 5-10% travel required ESSENTIAL DUTIES & RESPONSIBILITIES: Provide front-line technical support for our proprietary software applications via phone, email and remote access in a timely manner to external clients. Build and maintain effective relationships with team members, management, in-house software developers and clients. Identify, troubleshoot and resolve appl

Full-time

Tier 1 Help Desk

Tampa, Florida

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Today

Description We are searching for a Tech Helpdesk Technician to provide technical support for a variety of MFP's (multi-function printers) IT related software and hardware technologies. This position uses exceptional customer service, time management, and troubleshooting skills. Duties and Responsibilities Professional, energetic, hardworking, self-starter. Demonstrates strong customer service skills with attention to detail and accuracy. Ability to diagnose and troubleshoot technical issues. P

Full-time

Tier 1 Help Desk Specialist (Onsite Huntsville, AL) (req-299)

Huntsville, Alabama

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Today

Team CATHEXIS elevates the government contracting experience through rapid response, deep skill, and thoughtful problem-solving and communication. Our core capabilities are our top-tier program and project management, data analytics, and audit services, the backbone of which is our integrated approach to operational excellence. You worked hard to get to where you are. You strive to make every day better than the day before. So do we. Team CATHEXIS operates with an all-in mindset. We are working

Full-time

USD 28.40 per hour

Tier 1 Help Desk Specialist (Onsite Pocatello, ID) (req-321)

Pocatello, Idaho

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Today

Full-time

USD 26.16 per hour

IT Analyst - Tier 2 Technical Support

New York

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Today

IT Analyst - Tier 2 Technical Support - Permanent - New York City, NY- $90,000 - $105,000 The final salary or hourly wage, as applicable, paid to each candidate/applicant for this position is ultimately dependent on a variety of factors, including, but not limited to, the candidate's/applicant's qualifications, skills, and level of experience as well as the geographical location of the position. The end client is unable to sponsor or transfer visas for this position; all parties authorized to

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Full-time

USD 90,000.00 - 105,000.00 per year

Tier 1 Help Desk Engineer

Washington, District of Columbia

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Today

Interested candidates are encouraged to apply as soon as possible. Koniag IT Systems LLC, a Koniag Government Services company, is seeking a self-motivated Tier 1 Help Desk Engineer to support KITS and our government customer in downtown Washington, DC. This is a hybrid opportunity; extended shifts are required for 80 hours per two-week coverage - Onsite in downtown Washington, DC, at least four (4) days per week, Monday through Friday. Benefits include medical, dental, and vision insurance, 40

Full-time