Tier 1 Support Analyst jobs

Houston, Texas

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2d ago

This role focuses on providing tier 1-1.5 support within a Microsoft environment, emphasizing the use of Meraki and Active Directory. You will collaborate with a team of 13 in a solutions center, assisting a diverse user base and managing daily support tickets. The position allows for one day of remote work each week, fostering a balance between teamwork and individual productivity. Key Responsibilities: Provide tier 1-1.5 technical support in a Microsoft environment, ensuring efficient resolut

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Full-time

Depends on Experience

Tier 1 Support Technician / Onsite / Lancaster, SC

Lancaster, South Carolina

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Today

A product manufacturer in the Lancaster, SC area is looking to bring on a Tier 1 Support Specialist to join their team on a full-time direct hire basis. You will serve as a point of contact for all IT related incidents and service requests providing excellent customer service to all company employees for their IT support needs. It is important to be able to work in a fast-paced environment and provide support services to users via phone, email, and in person in this role. They are ideally lookin

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Full-time

$50000 - $60000

IT Support - Tier 1

Herndon, Virginia

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Today

Dark Wolf Solutions is seeking a Tier 1 IT Support Specialist to support a growing, multi-tenant cloud platform for our Space Force customer. As the platform scales, we are adding team members to manage the increasing volume of IT support. The candidate will assist the rest of the team in developing support processes. This position will be a hybrid remote position with onsite/travel requirements near Melbourne, FL. This position is also open to candidates who reside in proximity to our Herndon,

Full-time

USD 65,000.00 - 95,000.00 per year

Service Desk Engineer Tier 1

Roswell, Georgia

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Today

Job Description Service Desk Engineer (Tier 1) Role will be onsite 5 days per week and move to a 3/2 hybrid set up after 6 months of training based upon performance Service Desk Engineer Position Summary The Service Engineer (Tier 1) is responsible for delivering timely, professional, and high-quality technical support to our Consulting clients. This role serves as the first point of contact for end users seeking technical assistance and is responsible for troubleshooting common hardware, softw

Full-time

SOC Tier 1 analyst

Farmington Hills, Michigan

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2d ago

Seeking a Security Operations Center (SOC) Tier 1 Analyst for onsite contract role in Farmington Hills Michigan 48331. Looking for candidates who are available for either one of the following shifts. Sunday-Thursday, 15:00-24:00 (3 pm to midnight EST ) Sunday-Thursday, 23:00-8:00 (11pm to 8 am EST) Licenses/Certifications: Foundational Cybersecurity / IT certifications (e.g. CompTIA Network+, CompTIA Security+, GCIA, GCIH, GREM, or GPEN) preferred 2 years - Experience using various operating sy

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Contract

Depends on Experience

Tier 1 and 2 Help Desk Support Engineer

Waltham, Massachusetts

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Today

Our client is a Boston-area asset management firm looking for an IT Support Specialist to join their technology team and provide hands-on technical support for a small, highly collaborative office environment. This role will serve as the first point of contact for employees, providing Tier 1 and Tier 2 support across hardware, software, Microsoft 365 applications, and end-user technology. This is an excellent opportunity for a technically curious support professional who enjoys working directly

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Contract

$30 - $35

Cyber Defense Analyst (Tier 1) - Temporary

Quantico, Virginia

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Today

Resource Management Concepts, Inc. (RMC) provides high-quality, professional services to government and commercial sectors. Our mission is to deliver exceptional management and technology solutions supporting the protection and preservation of the people and environment of the United States of America. RMC is hiring a dedicated Cyber Defense Analyst (Tier 1) to join our team and provide 24/7/365 cybersecurity monitoring and detection for the government enterprise network. As a Cyber Defense Ana

Full-time

USD 90,000.00 - 115,000.00 per year

Tier-1 Network Monitor/Help Desk Support

Virginia

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Today

Type of Requisition: Regular Clearance Level Must Currently Possess: Top Secret/SCI Clearance Level Must Be Able to Obtain: Top Secret/SCI Public Trust/Other Required: None Job Family: IT Infrastructure and Operations Job Qualifications: Skills: Help Desk Support, Monitoring Tools, Network Operations Certifications: None Experience: 3 + years of related experience ship Required: Yes Job Description: Network Engineer Associate Join our technology leading team of men and women that solve

Full-time

USD 55,806.00 - 74,750.00 per year

Tier 1 Helpdesk Analyst

Arlington, Virginia

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Today

Req ID: 41403 Summary Tier 1 Helpdesk Analyst Arlington, VA Are you ready to enhance your skills and build your career in a rapidly evolving business climate? Are you looking for a career where professional development is embedded in your employers core culture? If so, Chenega Military, Intelligence & Operations Support (MIOS) could be the place for you! Join our team of professionals who support large-scale government operations by leveraging cutting-edge technology and take your career to

Full-time

USD 29.52 - 38.46 per hour

NCIS Help Desk Analyst Tier 1 | Active Top Secret clearance

Quantico, Virginia

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Today

Type of Requisition: Regular Clearance Level Must Currently Possess: Top Secret Clearance Level Must Be Able to Obtain: Top Secret Public Trust/Other Required: None Job Family: Technical Support Services Job Qualifications: Skills: Help Desk Support, IT End User Support, IT Help Desk Certifications: CompTIA Security+ CE | CompTIA - CompTIA Experience: 2 + years of related experience ship Required: Yes Job Description: Transform technology into opportunity as a Help Desk Analyst Tier 1 at

Full-time

USD 24.52 - 33.18 per hour

Information Technology Specialist II (Tier 1 /Tier 2 Support)

Virginia

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Today

Requires ship Salary: $49.63/hour Employment Term and Type: Regular, Full Time Required Security Clearance: (Minimum for hire) Secret Required Education:(Minimum for hire) Bachelor's Degree OR six (6) years of relevant professional experience. Salary Band ($45.00/hr to $49.63/hr) Job Description: The Information Technology Specialist II provides Tier 1 and Tier 2 technical support services within a U.S. Navy enterprise environment operating on the Navy Marine Corps Intranet (NMCI). The primary

Full-time

USD 49.63 per hour

Tier 1/2 Service Desk Analyst (Managed Service)

Richmond, Virginia

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Today

Job#: 3037796 Job Description: Tier 1/2 Service Desk Analyst ON SITE 5 days a week in North Chesterfield. Pay is $22/HR High-Level Summary The Tier 1/2 Service Desk Analyst provides both front-line and advanced technical support for client's users and systems. This role is responsible for incident intake, troubleshooting, escalation support, and service restoration across a range of desktop, application, and access-related issues. The analyst will operate as a key contributor within the Se

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Full-time

$22 - $22 per hour

Security Operations Center (SOC) Tier 1 Analyst

Cincinnati, Ohio

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Today

Job#: 3044259 Job Description: Job Title: SOC Analyst I Location: Cincinnati, OH (Onsite) Length: 6 months + Pay Range: $48-$53 Position Summary The Security Operations Center (SOC) provides 24x7x365 monitoring, detection, and response capabilities across enterprise environments. This includes event monitoring, cloud security monitoring, data loss prevention (DLP) monitoring, and participation in the incident response process. The Tier 1 SOC Analyst serves as the primary point of initial tr

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Full-time

$48 - $53 per hour

Technical Support Tier 2 Level 1

Sioux Falls, South Dakota

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Today

At SONIFI Solutions, we're passionate about creating technology that elevates guest experiences in the hospitality industry. From in-room entertainment and Wi-Fi to smart device integrations and digital signage, we've been powering hotel innovation for over 40 years-all from our headquarters in Sioux Falls, SD. We're currently looking for a full-time Technical Support Tier 2 - Level 1 to join our on-site Technical Assistance Center (TAC) team in Sioux Falls. This is an excellent opportunity for

Full-time

Tier 1 Service Desk

Alpharetta, Georgia

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Yesterday

RESPONSIBILITIES: Kforce has a client that is seeking a Tier 1 Service Desk in Alpharetta, GA. Overview: We are seeking a customer-focused Service Desk Analyst to join our Technology Support team. This individual will serve as the first point of contact for retail store employees, providing Tier 1 technical support across hardware, software, point-of-sale (POS), and basic network environments. The ideal candidate is a strong troubleshooter who enjoys helping users, thrives in a fast-paced envir

Contract

$20 - $25 hourly

Tier 1 Help Desk Specialist - TS Clearance required

Pocatello, Idaho

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Today

Team CATHEXIS elevates the government contracting experience through rapid response, deep skill, and thoughtful problem-solving and communication. Our core capabilities are our top-tier program and project management, data analytics, and audit services, the backbone of which is our integrated approach to operational excellence. You worked hard to get to where you are. You strive to make every day better than the day before. So do we. Team CATHEXIS operates with an all-in mindset. We are working

Full-time

USD 54,400.00 per year

Tier 1 Help Desk Specialist -TS Clearance required

Huntsville, Alabama

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Today

Full-time

USD 54,400.00 per year

IT Help Desk Tier 1 - Bilingual

Dallas, Texas

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Today

Description Dex Imaging is a leading provider of document handling equipment and services with multiple offices and locations throughout the United States. Vendor agnostic providing the best document handling solutions in the industry with no dependency on a single manufacturer. Dex Imaging is a leader in information technology and a manufacturer of associated electronic document handling reporting devices. We are looking for a Bilingual IT Tier 1 Helpdesk Agent to act as point of contact for

Full-time

Tier 1 Call Center Agent

San Antonio, Texas

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2d ago

Description & Requirements Maximus is looking to hire a Tier 1 Call Center Agent. This position is onsite and requires an active TS/SCI clearance. Job-Specific Essential Duties and Responsibilities: - Handles inbound and outbound customer contact including but not limited to voice, emails and online chat. - Listens actively to determine customer needs and answers questions. - Demonstrates courtesy, patience and professionalism while providing information to customers. - Research knowledge arti

Full-time

USD 25.00 per hour

Tier 1 Helpdesk Support

Coppell, Texas

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Today

CANDIDATES MUST LIVE IN THE DFW AREA. THE POSITION REQUIRES YOU TO BE IN OFFICE 2 DAYS A WEEK. We are looking for candidates that have completed the A+ certification or the Google IT Support Certifications. If you have not completed the certifications but are 90% of the way through studies, please still apply! Job Type & Location This is a Contract position based out of Coppell, TX. Pay and Benefits The pay range for this position is $16.25 - $18.00/hr. Eligibility requirements apply to some ben

Full-time

USD 16.25 - 18.00 per hour

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Tier 1 Support Analyst jobs