Tier I Support Jobs in Bethpage, NY

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Sr. Tier One IT Technical Support Analyst

Trigyn Technologies, Inc.

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New York, New York, USA

Third Party, Contract

Client is looking for a Senior Tier One IT Technical Support Analyst Team Co-Lead to support end-users in resolving technical problems. The responsibilities of the Team Co-Lead include but are not limited to, in the absence of the Team lead, overseeing the Tier One team, and motivating them to do their job efficiently. Provide daily objectives and motivate new hires and seasoned workers alike and communicate any issues with upper management to reach business goals effectively. They should respo
Posted 19 days ago | Updated moments ago

Tier III Tech Support Specialist

On-Demand Group

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Remote

Contract

Job: Tech Support Specialist - Tier Software Support Location: Remote Duration: 6 month contract Job Description: Provide support for multiple database, web-based platforms, and proprietary software systems across Android, iOS, Windows, and Mac platforms Utilize several different tools to identify, replicate, and troubleshoot incidents to track and resolve root causes. Search, Analyze, and modify SQL database info to resolve minor data related issues. Report bugs, database problems, and other
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Posted 3 days ago

Tier III Installation Support

On-Demand Group

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Remote

Contract

Title: Tier Installation Support Location: Remote Duration: 6 Month Contract Job Description: Hardware and Installation support. Provide remote configuration and troubleshooting escalations for a variety of End-User focused products including proprietary software, networks, access control, audio/video, alarm, and other technologies. Participate in regular creation of training and troubleshooting documentation to assist same-tier and lower-tier technicians. Assist in executing training of other
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Posted 3 days ago

Service Desk Support, Tier 2 (Remote)

Irvine Technology Corporation (ITC)

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Remote or Phoenix, Arizona, USA

Contract

Service Desk Support, Tier 2 (Remote) We have an immediate need for a contract Service Desk Support, Tier 2 to join an environmental services industry leader. The Service Desk Support, Tier 2 provides frontline support and incident diagnosis for the organization s applications, endpoints, and infrastructure. You will act as a single point of contact for our end users, triaging and documenting inbound interactions, and manage ticket routing and incident resolution with other IT resources. Locatio
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Posted 6 days ago | Updated moments ago

Support Tier I

Kforce Technology Staffing

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Remote or Phoenix, Arizona, USA

Contract

RESPONSIBILITIES: Kforce has a client in Phoenix, AZ that is seeking a Support Tier I. Responsibilities: * Responds to incoming interactions initiated via phone * Fulfills incoming service requests * Diagnoses and troubleshoots incidents with endpoint hardware, enterprise applications, locally installed software, and other industry standard technologies * Uses the IT Service Management tool to accurately document all incoming Interactions and resolutions * Appropriately escalates incidents as r
Posted 53 days ago | Updated 2 hours ago

CCIS L3 Support Engineer Verint Specialist

ApTask

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Bethpage, New York, USA

Full-time

Experience Required 10+ Job Description: Must Have Technical/Functional Skills Strong knowledge in Verint Enterprise Call recordingSIP REC Configuration in VerintConcepts on Verint Recording Integration ServerKnowledge on Verint DPA serverArchitecture of Verint with both active/passive recordingRecord on DemandVerint License ManagementCreation of Verint call Retention rules and archivingKnowledge on creating Scripts for enabling the Mute & Masking of Call recording in VerintKnowledge in Cisco PG
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Posted 20 days ago

Administrative Assistant

Caresoft

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New York, New York, USA

Contract

Title: Administrative Assistant Duration: 3 Months + Location: New York NY (Hybrid) Responsibility: Handle a broad range of administrative duties as well as ad-hoc projects across the team Perform calendar management, including the complex coordination of meetings and video conferences with multiple participants across global time zones Organize and handle logistics for internal and external meetings, our team events, training, Town Halls and team off-sites Arrange and oversee domestic and inter
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Posted 4 hours ago | Updated 4 hours ago

Executive Desktop Support Lead

Dexter Technologies

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New York, New York, USA

Full-time

Dexter Technologies is a leading provider of Staffing and Recruiting Services. For over two decades, we have put countless professionals to work at exciting opportunities. We are proud of the fact that many of them have been promoted to more senior roles: management, senior management, and senior executive leadership positions. We are actively seeking qualified candidates for the following position for our client, who is an industry leader: Executive Desktop Support Lead Location: NYC, Hybrid
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Posted 18 days ago

Desktop Support with Service Now

IDC Technologies

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Deer Park, New York, USA

Contract

Dear Applicant, Hope you are doing well We have an urgent requirement of Desktop Support with Service Now with one of our global consulting clients . Kindly click to apply if you are available and interested in the job role mentioned below. Job Title : Desktop Support with Service Now Location : Deer Park (NY) Onsite from day one Duration : Contract Job Description: An expert-level understanding of hardware and software Demonstrated expertise and proficiency in diagnosing complex problems with
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Posted 20 days ago | Updated 18 days ago

Jr. Systems Engineer

Atlas Technica

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New York, New York, USA

Full-time

Position Name: Jr. Systems Engineer Reports to: Client Technology Manager Location/Type: Client/Dedicated On-Site, New York, NY Type: Full-Time Hourly, Non-Exempt Atlas Technica's mission is to shoulder IT management, user support, and cybersecurity for our clients, who are hedge funds and other investment firms. Founded in 2016, we have grown 100% year over year through our uncompromising focus on service. We value ownership, execution, growth, intelligence, and camaraderie. We are looking for
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Posted 13 days ago

Field Engineer

Datum Software, Inc.

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Queens, New York, USA

Contract

Job Details: Job Title: Field Engineer Duration: Long-Term Contract Location: Jamaica, NY || On-Site Job Description: Responsible for a broad scope of operational support and install, move, add, and change (IMAC) requests supporting the IT infrastructure in office environments, reservation centers, and airport locations. 'Provides service and customer support during field visits or dispatches.Diagnoses errors or technical problems and determines proper solutions.Produces timely and detailed serv
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Posted 13 days ago

Desktop Engineer in Stamford, CT (Onsite, Local Only)

NSD International, Inc.

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Stamford, Connecticut, USA

Contract

Request Title: Desktop Engineer Pay Rate: $50.18 on C2C, $44.81 on W2 Desired Start Date: 6/3/2024 Duration: 12 Months, Hrs/Wk: 40 End Client: Fujitsu & their client Work Location: Stamford, CT (Onsite) Job Description: Desktop Engineer EUC Scope: -Supplier will deliver professional consulting services covering End User Computing Services (EUC) on a Time and Materials basis. The service will be provided by on-site End User Computing specialists. Services include but may not be limited to, 1. Sup
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Posted 6 days ago | Updated 6 days ago

PC Tech Support (English/Japanese bilingual)

NSD International, Inc.

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New York, New York, USA

Contract

1. Responsibilities - Overall technical support of Windows PC in English & Japanese - PC Installation (Windows 10 & 11) - Documentation 2. Requirement - Must speak both English & Japanese - Must have experience in technical support - Must be able to commute to the NYC office
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Posted 20 days ago | Updated 20 days ago

Application Support Senior Analyst

Denken Solutions

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New York, New York, USA

Contract

Currently, we are looking for talented resources for one of our listed clients. If interested please reply to me with your updated resume or feel free to reach out to me for more details at Title: Application Support Senior Analyst Location: New York, NY, USA - 10013 Duration: 11 months Worksite: Hybrid Remote Opportunity - 3 Days Onsite, 2 Day Remote Primary Responsibilities: Job Description: The FIS GMI product is a comprehensive, multi-currency, multi-asset class platform designed to sup
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Posted 12 days ago | Updated moments ago

desktop Support Engineer

Zensar Technologies Inc.

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White Plains, New York, USA

Full-time

Why Zensar? We re a bunch of hardworking, fun-loving, people-oriented technology enthusiasts. We love what we do, and we re passionate about helping our clients thrive in an increasingly complex digital world. Zensar is an organization focused on building relationships, with our clients and with each other and happiness is at the core of everything we do. In fact, we re so into happiness that we ve created a Global Happiness Council, and we send out a Happiness Survey to our employees each yea
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Posted 2 days ago | Updated 2 days ago

IT Service Desk Manager

Royal Communications

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Harrison, New York, USA

Full-time

Service Delivery / Service Desk Manager - White Plains / NYC / Hybrid Seeking someone with experience in managing and growing a Technical Support and Service Desk team. This is not an Operations Manager role. You will be responsible for overseeing the day-to-day activities of the Service Desk to ensure internal customers receive the support and service they require. Preferably someone who moved up the ranks in various technical roles, starting with help desk, desktop support engineer, and deskto
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Posted 46 days ago | Updated 5 days ago

Business Analyst

Princeton IT Services

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New York, New York, USA

Third Party, Contract

Job Title: Jr Business Analyst Location: New York, NY Job Type: Contract Job Summary: The Junior Business Analyst is an entry level position that works closely with the Senior Business Analyst team, Analyzes an organization or business domain (real or hypothetical) and documents its business or processes or systems, assessing the business model or its integration with technology with distinct deliverables to a solution. Qualifications: 12 months experience working directly with users in a he
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Posted 6 days ago | Updated 14 hours ago

SR EUC Mac Support

Danta Technologies

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New York, New York, USA

Contract

End User Support lead in York Avenue, New York, NY(Onsite) The selected candidate will perform varying degrees of problem analysis and resolution of software and hardware issues relating to desktops, laptops and tablets. Among other tasks, he/she will carry out the below activities while adhering to Service Level Agreements (SLA) and be able to independently prioritize based on urgency. " Perform Installs, Moves, Adds and Changes (IMACD's) of hardware and software " Become familiar with company'
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Posted 3 days ago | Updated moments ago

Deskside Technician I

Stefanini

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Harrison, New York, USA

Full-time, Contract

Who we areStefanini is a full service global provider of offshore, onshore and nearshore IT services, including application development and outsourcing services, IT infrastructure outsourcing (help desk support and desktop services), systems integration, consulting and strategic staffing to Fortune 1000 enterprises around the world. We have over 25,000 employees across 77 offices in 40 countries across the Americas, Europe, Africa, Australia, and Asia. What will you do?Provide hardware/software
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Posted 24 days ago | Updated moments ago

Murex post trade support

Alliance Sourcing Network

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New York, New York, USA

Contract, Third Party

Job Description: DEPARTMENT: Global Information Technology POSITION TITLE: Credit IT LOCATION: New York City PRIMARY FUNCTION: Ideal candidate must have functional and technical knowledge of Bonds. Daily IT support of Murex application, project management and development. Interpersonal skills are required as there is constant interaction with Front office and other departments. Main Responsibilities: Develop business requirementsManage day-to-day application / user support groupLead / assist
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Posted 14 days ago | Updated 4 hours ago