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Job Title: AWS Connect Engineer Location: Remote Required Qualifications: Minimum of 10 years of experience in cloud engineering, with a strong focus on contact center technologies. At least 3+ years of hands-on experience with AWS Connect. Strong experience with AWS services including Lambda, S3, DynamoDB, CloudWatch, IAM, API Gateway, etc. Familiarity with CTI (Computer Telephony Integration), IVR systems, call routing strategies, and real-time analytics. Experience working in a HIPAA-compli
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