call center - it help desk Jobs in new york, ny

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Desktop Support

Next Level Business Services, Inc.

New York, New York, USA

Contract

Job Title-Desktop Support Location New York, NY Mandatory Skill- IT SupportEnd UsingDesktop SupportThe Support Analyst will provide support to End Users on a variety of computing issues. Job Responsibilities and Functions Diagnose, resolve, and follow-up on issues relating to various user computing issuesProvide technical support by phone, remote access, deskside, or site visits as requiredNew hire device setup/ImagingExperience utilizing ticketing systemsEnsure tickets are accurately documente

Network Administrator 1 (NBOE)

Newark Public Schools

Newark, New Jersey, USA

Full-time

Position Type: Non Instructional - All Titles/Network Administrator 1 Date Posted: 2/19/2025 Location: Division of Information Tech - 304 NEWARK BOARD OF EDUCATION HUMAN RESOURCE SERVICES 765 BROAD STREET, NEWARK, NEW JERSEY 07102 ROGER LEN, SUPERINTENDENT NETWORK ADMINISTRATOR I Division of Information Technology (Pending availability of funds and Board of Education approval) The Superintendent invites qualified and interested persons to apply for the position of Network Administrator

Senior .Net Programmer/Analyst for the Office of HPD Tech

City of New York

New York, New York, USA

Full-time

Company Description Job Description About the Agency: The New York City Department of Housing Preservation (HPD) promotes quality and affordability in the city's housing, and diversity and strength in the city's neighborhoods because every New Yorker deserves a safe, affordable place to live in a neighborhood they love. -We maintain building and resident safety and health -We create opportunities for New Yorkers through housing affordability -We engage New Yorkers to build and sustain neigh

IT Systems Support Specialist

Recruit Professional Services

New York, New York, USA

Full-time

IT Systems Support Specialist Job Responsibilities: Provide top-tier customer service and technical support in person and through the Help Desk by responding to, following up on, and resolving user requests promptly. Maintain and manage network devices, hardware, computers, and the VOIP phone system, ensuring systems are updated and configured properly. Develop and refine IT processes and procedures to enhance the company's knowledge base and improve efficiency. Oversee IT aspects of employee on

Help Desk Analyst

Sunrise Systems, Inc.

Remote

Contract

Job Title: Help Desk Coordinator Job ID: 25-08201 Location: Remote Duration: 4 Months Contract Help Desk Coordinator will assist customers with computer and application issues to determine the root cause of a problem and perform the necessary functions to resolve the problem. Excellent communication skills and computer knowledge is preferred. Position is Remote. Hours are Monday through Friday- 2 pm to 10 pm This position is fully remote with the exception of the first several weeks for trainin

Advisory Senior Consultant - ServiceNow Cyber Strategy

Deloitte

New York, New York, USA

Full-time

ServiceNow Senior Consultant Are you passionate about leveraging cutting-edge technology to drive innovation and enhance security? At Deloitte & Touche LLP, we offer a dynamic environment where you can grow professionally while taking on new responsibilities. As a leader in providing comprehensive ServiceNow risk and security services, we integrate traditional security measures with advanced automation to meet the evolving needs of businesses. Join us to help bridge the gap between securing tech

Advisory Senior Consultant - ServiceNow Cyber Strategy

Deloitte

Jersey City, New Jersey, USA

Full-time

ServiceNow Senior Consultant Are you passionate about leveraging cutting-edge technology to drive innovation and enhance security? At Deloitte & Touche LLP, we offer a dynamic environment where you can grow professionally while taking on new responsibilities. As a leader in providing comprehensive ServiceNow risk and security services, we integrate traditional security measures with advanced automation to meet the evolving needs of businesses. Join us to help bridge the gap between securing tech

DevOps Support Engineer

City of New York

New York, New York, USA

Full-time

Company Description Job Description THE AGENCY The Department of City Planning (DCP) plans for the strategic growth and development of the City through ground-up planning with communities, the development of land use policies and zoning regulations applicable citywide and sharing its perspectives on growth and community needs with sister agencies in collaboration with the Office of Management and Budget (OMB). DCP is a great place to work - cultivating intellectual inspiration, professional de

ServiceNow Developer Remote (LATAM)

Randstad - Torc

Remote

Contract

We are seeking a Senior ServiceNow Developer to join our team and play a key role in designing, developing, and deploying enterprise-grade ServiceNow solutions. This position requires expertise in ITSM and ITOM, along with strong JavaScript development skills. You will work alongside architects and cloud engineers to enhance ServiceNow modules, modernize CMDB and application portfolios, and drive automation initiatives. This role is engineering and deployment-focused, involving integrations, upg

Data Developer

City of New York

New York, New York, USA

Full-time

Company Description Job Description The New York City Department of Youth and Community Development (DYCD) invests in a network of community-based organizations and programs to alleviate the effects of poverty and to provide opportunities for New Yorkers and communities to flourish. **Permanent Computer Specialist (Software) or on the Computer Specialist (Software) Civil Service List** The SSIS / SSRS / Power BI developer will report to the Deputy Director of the Data Portfolio and will be r

Senior Application Developer - 708016

City of New York

New York, New York, USA

Full-time

Company Description Job Description *Only permanent employees in the civil service title, comparable title (under 6.1.9), eligible for the 55a program, and those that are reachable in the civil service list are eligible to apply. * **This position may be eligible for remote work for up to 2 days per week, pursuant to the Remote Work Pilot Program. ** The NYC Department of Consumer and Worker Protection (DCWP) protects and enhances the daily economic lives of New Yorkers to create thriving co

Help Desk Support/Network Administrator

GovCIO

Remote

Full-time

Overview GovCIO is seeking a highly skilled Help Desk Support/Network Administrator role to support a range of responsibilities that ensure the smooth operation of the Veterans Affairs IT infrastructure. The candidate will respond to user incidents and assist in resolving IT-related problems. This position will be fully remote located within the United States. Responsibilities Schedule team for configuring, maintaining, and troubleshooting network hardware issues such as routers, switches, and

Help Desk Support

IntellectFaces, Inc.

Remote

Contract

Responsibilities:Address user inquiries and requests through phone, email, or chat, providing timely and accurate technical support.Diagnose and resolve software application issues.Escalate unresolved issues to the development team.Maintain detailed records of user interactions, problems, and resolutions in the help desk system.Provide basic training to users on software applications and systems.Ensure follow-up on open issues and communicate status updates to users.Requirements:Proven experienc

SENIOR IT PROJECT SPECIALIST

City of New York

New York, New York, USA

Full-time

Company Description Job Description APPLICANTS MUST BE PERMANENT IN THE COMPUTER SPECIALSIT SOFTWARE TITLE OR BE PERMANENT IN A COMPARABLE TITLE ELIGIBLE FOR 6.1.9 TITLE CHANGE. Under general supervision of the Senior Director of Systems Development & IT Support, (Computer Systems Manager, NM-II), with wide latitude for the exercise of independent initiative and judgment, the Computer Specialist (Software) IV, functions as Systems Development Manager oversees the development, implementation,

Power Platform/Power BI Solution Developer

City of New York

New York, New York, USA

Full-time

Company Description Job Description THE AGENCY The Department of City Planning (DCP) plans for the strategic growth and development of the City through ground-up planning with communities, the development of land use policies and zoning regulations applicable citywide and sharing its perspectives on growth and community needs with sister agencies in collaboration with the Office of Management and Budget (OMB). DCP is a great place to work - cultivating intellectual inspiration, professional de

Senior .Net Developer

City of New York

New York, New York, USA

Full-time

Company Description Job Description The New York City Department of Youth and Community Development (DYCD) invests in a network of community-based organizations and programs to alleviate the effects of poverty and to provide opportunities for New Yorkers and communities to flourish. The New York City Department of Youth and Community Development (DYCD) provide youth and community services through contracts with Community-Based Organizations throughout New York City. DYCD's central task is adm

Advisory Senior Consultant - ServiceNow Cyber Strategy

Deloitte

Jericho, New York, USA

Full-time

ServiceNow Senior Consultant Are you passionate about leveraging cutting-edge technology to drive innovation and enhance security? At Deloitte & Touche LLP, we offer a dynamic environment where you can grow professionally while taking on new responsibilities. As a leader in providing comprehensive ServiceNow risk and security services, we integrate traditional security measures with advanced automation to meet the evolving needs of businesses. Join us to help bridge the gap between securing tech

Advisory Senior Consultant - ServiceNow Cyber Strategy

Deloitte

Morristown, New Jersey, USA

Full-time

ServiceNow Senior Consultant Are you passionate about leveraging cutting-edge technology to drive innovation and enhance security? At Deloitte & Touche LLP, we offer a dynamic environment where you can grow professionally while taking on new responsibilities. As a leader in providing comprehensive ServiceNow risk and security services, we integrate traditional security measures with advanced automation to meet the evolving needs of businesses. Join us to help bridge the gap between securing tech

Infrastructure Senior Tech Analyst - AVP (Hybrid)

Citi

Remote or Irving, Texas, USA

Full-time

The Infrastructure Senior Technology Analyst is an intermediate level role responsible for assisting with LAN / WAN and help desk administration activities, including network maintenance, technical guidance, and security in coordination with the Technology Infrastructure team. The overall objective is to use infrastructure technology knowledge and identified policies to process data, resolve issues and execute administrative tasks. Responsibilities: Create CICD pipeline with Jenkins and Light s

Information Technology/Assurance (IT/IA) Specialist II - Sign-On Bonus up to $12,000.00

General Dynamics

Hanover, New Jersey, USA

Full-time

Type of Requisition: Regular Clearance Level Must Currently Possess: Top Secret/SCI Clearance Level Must Be Able to Obtain: Top Secret SCI + Polygraph Public Trust/Other Required: None Job Family: Information Security Job Qualifications: Skills: Information Security, Information Security Management, Information System Security Certifications: Cisco Certified Network Associate (CCNA) Security - Cisco, GICSP: Global Industrial Cyber Security Professional - Global Information Assurance Certif