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Helpdesk/Technical Support Analyst - Detroit, MI

Digital Technology Solutions

•

Detroit, Michigan, USA

Third Party, Contract

DTS is looking for Technical Client Service Specialist for a Direct Client position based in Detroit, MI Top Skills & Years of Experience: Bachelor's degree in information technology, Business Administration or related discipline.Minimum of three (3) years' experience in a technical support or help desk role, preferably in an educational environment.Basic knowledge of Windows and macOS operating systems.Experience with remote desktop tools, call management and helpdesk software.CompTIA A+, Micro
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Posted 35 days ago | Updated 4 hours ago

Manager, Unified Communications - G

Next Step Systems

•

Washington, District of Columbia, USA

Full-time

Manager, Unified Communications, Washington, DC We have a great opportunity for a Manager, Unified Communications. The Manager, Unified Communications, will lead the organization s unified communications strategy, implementation, and operations. The successful Manager, Unified Communications will oversee a team of engineers and administrators responsible for managing critical platforms such as Microsoft Teams (chat, conferencing, and calling), Microsoft 365 email, Microsoft OneDrive, and Cisco
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Posted 13 days ago | Updated 11 hours ago

Manager, Unified Communications - G

Next Step Systems

•

New York, New York, USA

Full-time

Manager, Unified Communications, New York, NY We have a great opportunity for a Manager, Unified Communications. The Manager, Unified Communications, will lead the organization s unified communications strategy, implementation, and operations. The successful Manager, Unified Communications will oversee a team of engineers and administrators responsible for managing critical platforms such as Microsoft Teams (chat, conferencing, and calling), Microsoft 365 email, Microsoft OneDrive, and Cisco Un
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Posted 13 days ago | Updated 11 hours ago

Manager, Unified Communications - Work From Home - G

Next Step Systems

•

Boston, Massachusetts, USA

Full-time

Manager, Unified Communications, Boston, MA We have a great opportunity for a Manager, Unified Communications. The Manager, Unified Communications, will lead the organization s unified communications strategy, implementation, and operations. The successful Manager, Unified Communications will oversee a team of engineers and administrators responsible for managing critical platforms such as Microsoft Teams (chat, conferencing, and calling), Microsoft 365 email, Microsoft OneDrive, and Cisco Unif
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Posted 13 days ago | Updated 11 hours ago

Nice InContact CXone resource

Software People, Inc.

•

Lansing, Michigan, USA

Contract, Third Party

In person interview needed. Onsite from day 1 Location: Lansing, MI Duration: 12- 12+ months (High Possibility of Further Extensions) Responsibilities Confident in a client facing role and possess the ability to manage multiple stakeholders. Coordinate and perform release planning, development, testing, and releases on multiple agencies IVR enhancements. Build Call flow designs, Chat and integration to backend systems using application program interfaces (API). Manage NICE BU and provide Subje
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Posted 60+ days ago | Updated 1 hour ago

Telecom Architect - Oracle OSM UIM Architect

Telus International Digital Solutions LLC

•

Maryland Heights, Missouri, USA

Full-time

Oracle OSM UIM Architect (TELUS Digital) Who We Are Welcome to where innovation drives impact at a global scale. As an award-winning digital product consultancy and the digital division of , one of Canada s largest telecommunications providers, we design and deliver transformative customer experiences through cutting-edge technology, agile thinking, and a people-first culture. With a global team across North America, South America, Central America, Europe, and APAC, we offer end-to-end expertise
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Posted 6 days ago

Technical Support Technician - Onsite

VIVA USA INC

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Atlanta, Georgia, USA

Contract

Title: Technical Support Technician - Onsite Mandatory skills: Operational support, Technical support, medical, customer service, computer, Troubleshooting, Listening Description: Medical background preferred. Candidates must have strong attention to detail, be able to exercise patience while working with patients/customers, multi tasking ability, and excellent customer service skills. Supporting client group. Technical support role. Patients call in center. Can be high volume at times. Listeni
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Posted 4 hours ago

Customer Service Representative

Coforge

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Charleston, West Virginia, USA

Full-time

We are looking for Customer services representatives with the following skills: Outstanding Customer Service skills.Excellent skills in the following areas: Communication - Interpersonal - Analytical - Problem Solving.Basic math skills, data entry skills, and sales aptitude.Understanding of hardware (peripherals) with moderate-to-high level software, and hardware troubleshooting skills.Ability to multitask in a fast-paced environment.Previous Customer Service experience in a high volume will be
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Posted 60+ days ago | Updated 1 day ago

Cisco UC Voice Tier II (CUCM,VoIP)

Brezo Business Solutions LLP

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Remote

Contract, Third Party

We are hiring for the below contractual job opening. If you are interested, please apply with your most recent resume. UC/Voice/UCCX Tier II Location: Remote Duration: 12months , chances of extension Clearance: Able to pass a Public Trust type background check with fingerprinting and drug screening Job Requirements: Bachelors degree required or equivalent in experience. Three (3) years minimum experience in the Voice/Unified Communications and Unified Contact Center Express (UCCX) fields. Job re
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Posted 60+ days ago | Updated 26 days ago