Hybrid in Holyoke, Massachusetts
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Title :IT Service Improvement Consultant Location: Holyoke,MA (Hybrid) The IT Service Improvement Consultant is responsible for assessing, advising, and driving improvements throughout the Information Services organization, with a heavy focus on IT incident and problem management, IT service resilience, and business continuity practices. The selected Consultant will work cross-functionally throughout IT and with business stakeholders to identify service inefficiencies, facilitate incident retro
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Full-time, Contract
BASED ON EXPERIENCE