contact center technology analyst Jobs

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Business Systems Analyst - Contact Center Technology

AVA Consulting

•

Remote

Contract

AVA Consulting is seeking a Business Systems Analyst - Contact Center Technology Location: Remote U.S. Citizens and those authorized to work in the U.S. are encouraged to apply. We are unable to sponsor at this time. Job Description: We are looking for a seasoned Business Systems Analyst with deep experience in contact center technology, especially Genesys Cloud, and a strong track record of supporting or implementing back-office routing frameworks. In this role, you ll serve as a key partner t
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Posted 3 days ago | Updated 1 day ago

Technology Manager, Contact Center

Comerica

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Auburn Hills, Michigan, USA

Full-time

Technology Manager, Contact Center Comerica is seeking a highly skilled and strategic technology leader to join our team as Manager, Contact Center Technologies. In this role you will be responsible for leading, optimizing and enhancing the technology stack that powers our contact center operations. You will oversee Amazon Connect (AWC), AI-driven solutions, IVR systems, and third-part integrations (e.g., Pindrop, Calabrio, Lex Bots) to ensure a seamless and efficient customer experience. This
Posted 60+ days ago | Updated 1 hour ago

Technology Risk Analyst

Randstad Digital

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Remote or Smithfield, Rhode Island, USA

Contract

job summary: Location: Smithfield, RI / Merrimack, NH Required Skills: Bachelor's Degree with 7+ years of related work experience.Technical Proficiency: ability to partner with ET domains, healthy challenge of the effectiveness of current processes/controls, understanding of risk, ability to test and quantify risk, and support in defining proactive defense strategiesRisk/Audit background: understanding of risk and control frameworks (NIST, SOC, COSO, etc.), ability to identify risk, document a
Posted 11 days ago | Updated 1 hour ago

Tax Technology Analyst

Vings Technologies

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Remote

Contract, Third Party

Hi Professional, I hope you are doing great. Our client has an immediate opening for a Tax Technology Analyst in a contract position. Below are the details of the requirements. Role: Tax Technology Analyst. Location: Remote Contract: 6-9+ months. Job Description: -Tax Engine Configuration & Integration: Experience implementing and managing tax engines such as Vertex, OneSource Determination, and Avalara (Avatax), including integration into business systems / ERP and configuration/implementation
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Posted 10 days ago | Updated 1 day ago

Engineer (Dolan Technology Center)

American Electric Power

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Groveport, Ohio, USA

Full-time

Job Posting End Date 06-20-2025 Please note the job posting will close on the day before the posting end date. Job Summary We are seeking an enthusiastic engineer to join our team at the Dolan Technology Center, an electrical test and research laboratory located in Groveport, OH (a suburb of Columbus). This entry to mid-level on-site role offers a unique opportunity to engage in testing and R&D activities that support advancements in the electric utility industry, including renewable energy, sm
Posted 7 days ago | Updated 1 hour ago

Sr Analyst, Technology Engineer - Application Hosting

Nationwide Mutual Insurance Company

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Columbus, Ohio, USA

Full-time

If you're passionate about innovation and love working in an environment where you can constantly improve and adopt new technologies to drive business results, then Nationwide's Information Technology team could be the place for you! At Nationwide , "on your side" goes beyond just words. Our customers are at the center of everything we do and we're looking for associates who are passionate about delivering extraordinary care. Join our dynamic Application Hosting Platform team! We are dedicated
Posted 14 days ago | Updated 1 hour ago

Analyst I, Client Technology Services

Universal Orlando

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Orlando, Florida, USA

Full-time

Job DescriptionJOB SUMMARY: \nThe Client Technology Services Analyst I is responsible for the basic troubleshooting of problems concerning hardware, software, and LAN while utilizing work experience, knowledge, training, and documentation to stay within SLA. In this role, the Analyst I will work with others on the team to resolve tickets and provide level I support to our business partners. \nMAJOR RESPONSIBILITIES:\n\nPerform PC and Point of Sale hardware installation, restoration, and support
Posted 13 hours ago | Updated 1 hour ago

Sr Analyst - Marketing Technology - Adobe Workfront

SES

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Remote

Full-time

Top 5 Technical Skills: 5+ years of backend related experience working in enterprise-wide tools including Adobe Workfront Workfront Fusion experience required Support and administration of marketing tools, systems and platforms Corporate Marketing experience Comfort with Data Top 3 Soft Skills: Curious mindset (thinker, Owner) Extreme attention to detail Strong communications, ability to work with multiple roles on multiple teams Job Description: The Sr. Analyst Mktg Technology Operations (Work
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Posted 1 day ago

Technology - Security Analyst III

Engineersmind

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Pennsylvania, USA

Contract

Please see the details below for more information: Start/End Dates: 5/1/2025 - 4/30/2026 Work Location: BNY Mellon Ctr Pgh PA, Floor 10 City & State: Pittsburgh, Pennsylvania Job Title: Technology - Security Analyst Job Description: Reviews and analyzes complex data and information to provide insights, conclusions and actionable recommendations provides direction and guidance on reports and analyses and ensures recommendations are aligned with customer/business needs and capabilities. Recomm
Posted 1 day ago | Updated 1 day ago

Technology Engineer Analyst

Booz Allen Hamilton

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McLean, Virginia, USA

Full-time

Job Number: R0221019 Technology Engineer Analyst The Opportunity: Do you have strong analytic skills and a problem-solving mindset? Are you looking for an opportunity to use those skills to support our warfighters, protect our national security, and inform our nation's leaders? As a technology engineer, you will use your specialized technical experience to enable cyber space operations and intelligence collection to enable the success of mission owners. As an Analyst on our team, you will prov
Posted 2 days ago | Updated 2 hours ago

Data Analyst - Capital Markets Technology

Software Guidance & Assistance

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New York, New York, USA

Contract

Software Guidance & Assistance, Inc., (SGA), is searching for a Data Analyst - Capital Markets Technology for a contract assignment with one of our premier Financial Services clients in New York, NY. Responsibilities : Responsibility of the role is to identify and deliver strategic data solutions which will provide long term benefits to the firm. The role requires direct engagement with senior leadership across Markets business, Risk, Finance and technology in Capital Markets space to advis
Posted 2 days ago | Updated 11 hours ago

Technology - Security Analyst III

Apex Systems

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Pittsburgh, Pennsylvania, USA

Full-time

Job#: 2077820 Job Description: **Please only apply if you are local to Pittsburgh or open to relocating to Pittsburgh. This position is required to be in the office 3 days a week. Security Analyst Job Description: Reviews and analyzes complex data and information to provide insights, conclusions and actionable recommendations provides direction and guidance on reports and analyses and ensures recommendations are aligned with customer/business needs and capabilities. Recommends course of action
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Posted 4 days ago | Updated 2 hours ago

Sr. Analyst Marketing Technology

SES

•

Remote

Contract

Top 5 Technical Skills: 5+ years of backend related experience working in enterprise-wide tools including Adobe WorkfrontWorkfront Fusion experience requiredSupport and administration of marketing tools, systems and platformsCorporate Marketing experienceComfort with DataXTop 3 Soft Skills: Curious mindset (thinker, Owner)Extreme attention to detailStrong communications, ability to work with multiple roles on multiple teamsEssential Functions: Assist & execute on new Workfront configurations alo
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Posted 1 day ago

Lead Technology Data Analyst

Raymond James Financial Inc

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St. Petersburg, Florida, USA

Full-time

Job Description This position will follow our hybrid work model, we expect the selected candidate to be in office 2-3 days a week at one of the following office locations: St. Petersburg, FL; Summary: The Enterprise Data & Analytics Analyst works as part of the Enterprise Data Team and will be responsible for developing Data Integration solutions in support of a critical data platform. The analyst plays a key role in the journey of Raymond James to develop a leading Wealth Management Platform.
Posted 6 days ago | Updated 1 hour ago

Computational Finance Technology and Regulation Analyst

MITRE

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McLean, Virginia, USA

Full-time

MITRE is currently looking to hire a Computational Finance Technology and Regulation Analyst on a full time, permanent basis. This opportunity offers a flexible hybrid work schedule and can be based in either McLean, VA or Bedford, MA. Title: Computational Finance Technology and Regulation Analyst Location: McLean, VA or Bedford, MA (Hybrid; 2-3 days per week in office) Department Summary: MITRE is currently seeking motivated and qualified applicants for a Computational Finance Technology and
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Posted 3 days ago | Updated 3 days ago

Tax Technology Analyst

Vings Technologies

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Remote

Third Party, Contract

Job Title: Tax Technology Analyst Location: Remote Contract :- 12 Months Jobs and Responsibilites:-Tax Engine Configuration & Integration: Experience implementing and managing tax engines such as Vertex, OneSource Determination, and Avalara (Avatax), including integration into business systems / ERP and configuration/implementation for global jurisdictions.Process Automation & Data Manipulation: Proficiency in Python for automating tax data transformation and building tools to streamline compli
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Posted 10 days ago | Updated 1 day ago

Data Analyst - Corporate Technology Data Engineering & Analytics

Mass Mutual Financial Group

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Remote or Boston, Massachusetts, USA

Full-time

The Opportunity Join our dynamic team as a Data Analyst - Corporate Technology Data Engineering & Analytics, where you'll play a pivotal role in driving the execution of our data strategy. This role is crucial in driving digital transformation and operational efficiency across financial systems that support Actuarial, FP&A, Reinsurance, Treasury, Accounting and Tax functions and requires a balance of technical expertise, business acumen, and leadership capabilities. You will work cross-function
Posted 11 days ago | Updated 1 hour ago

Applications Development Technology Lead Analyst

Citi

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Remote or Irving, Texas, USA

Full-time

Citibank, N.A. seeks an Applications Development Technology Lead Analyst for its Irving, TX location. Duties: Develop an architecture design and build a prototype of a batch data ingestion engine using Spark. Work on POC using new technology components to build prototypes and present them to the architecture review board and take approval. Work with vendors to solve and configure infrastructure-related issues in Hadoop and StarBurst clusters. Introduce an agile methodology for project implement
Posted 13 days ago | Updated 1 hour ago

Technology Support Analyst II (Costa Mesa)

Kirkland & Ellis LLP

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Los Angeles, California, USA

Full-time

About Kirkland & Ellis At Kirkland & Ellis, we don't just meet the standard for legal excellence-we set it. Our culture is built on teamwork, ingenuity, and an unwavering commitment to continuous growth. We tackle the most sophisticated legal challenges with bold ideas and innovative solutions, powered by the exceptional expertise and dedication of our people. With 6,500+ professionals, including 4,000 lawyers, across 21 offices worldwide, Kirkland attorneys shape markets, influence policies, an
Posted 16 days ago | Updated 10 hours ago

Technology Operations Analyst

Motion Recruitment Partners, LLC

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Minneapolis, Minnesota, USA

Full-time

Outstanding long-term contract opportunity! A well-known Financial Services Company is looking for a Technology Operations Analyst in Des Moines, IA, Charlotte, NC, or Minneapolis, MN (Hybrid). Work with the brightest minds at one of the largest financial institutions in the world. This is long-term contract opportunity that includes a competitive benefit package! Our client has been around for over 150 years and is continuously innovating in today's digital age. If you want to work for a compan
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Posted 17 days ago | Updated 9 hours ago