customer service Jobs in baltimore, md

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Assistant Chief Engineer

JLL

Baltimore, Maryland, USA

Full-time

JLL empowers you to shape a brighter way. Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant e

Project Coordinator I

Kforce Technology Staffing

Remote or Seattle, Washington, USA

Contract

RESPONSIBILITIES: Kforce has an enterprise client that is seeking a Project Coordinator I in Seattle, WA. Summary: This position reports to the Project Team Manager. A Project Coordinator thrives in a fun and fast-paced environment. The position requires heavy phone and e-mail communication with customers, utilizing a wide variety of software tools to navigate customer accounts, research and review policies, and identify and communicate effective solutions. In this role, you will work within a

CNO Developer

Apex Systems

Maryland, USA

Full-time

Job#: 2074804 Job Description: The Computer Network Operations (CNO) Developer Lead IV will provide team and technical leadership in the designing, developing, documenting, testing, debugging and maintenance of hardware or software based CNO capabilities. They will apply their knowledge of security concepts and networks to their work, while effectively communicating project status to leadership and customers. Ensuring compliance with software standards will be a primary focus of their role. The

Information Systems Security Engineer - Top Secret W/ SCI Eligibility REQUIRED

TEKsystems c/o Allegis Group

Aberdeen, Maryland, USA

Full-time

Description Our team members are subject matter experts in both cybersecurity and US Government policy. We're excited about generating creative solutions to ambiguous security requirements. Our mission is deploying software in support of our customers' most critical needs as quickly as possible while upholding the government's trust. We achieve this through close consultation with stakeholders and direct ownership of the Authorization to Operate (ATO) process. We're seeking dedicated and motivat

GIS Analyst / Help Desk Support

Sunrise Systems, Inc.

Remote

Contract

Job Title: GIS Analyst / Help Desk Support Job ID: 25-09180 Location: Remote Duration: 12 months of contract Typical Experience: 24-36 months Job Description: Seeking a mid-level GIS Analyst with strong help desk experience to support the GIS Unit. The role includes troubleshooting, customer support, ticket documentation (ServiceNow), and GIS analysis using ArcGIS Pro and ArcGIS Online. Familiarity with linear referencing and excellent verbal communication skills are essential. Required Skills:

VTC Support Specialist

SAIC

Aberdeen, Maryland, USA

Full-time

Job ID: 2507119 Location: ABERDEEN, MD, US Date Posted: 2025-06-30 Category: Information Technology Subcategory: Audio Visual Tech Schedule: Full-time Shift: Day Job Travel: No Minimum Clearance Required: Top Secret Clearance Level Must Be Able to Obtain: None Potential for Remote Work: No Description SAIC is seeking a proven VTC Support Specialist to join the Army Research Laboratory (ARL) Information Technology (IT) Modernization program and support the full range of Enterprise IT s

Senior Energy Engineer

ICF

Columbia, Maryland, USA

Full-time

Senior Energy Engineer Energy Efficiency Programs Location: Columbia, MD (Remote - Home Office with as Needed Local Travel) Job Description: The Senior Energy Engineer will focus on sponsored programs that encourage energy efficiency in commercial, industrial, schools and government buildings and client satisfaction. This individual will be a critical member of the team and will utilize a unique combination of interpersonal and analytical skills to be successful. This position involves exercisin

Care Management Support Coordinator II (Spanish)

Pyramid Consulting, Inc.

Remote

Contract

Immediate need for a talented Care Management Support Coordinator II (Spanish). This is a 03+ months contract opportunity with long-term potential and is located in U.S(Remote; EST, CST). Please review the job description below and contact me ASAP if you are interested. Job ID: 25-79751 Pay Range: $24 - $24.75/hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location). Key Responsibilities

Financial Aid Business Systems Analyst (Registrar)

Apex Systems

Columbia, Maryland, USA

Full-time

Job#: 2073597 Job Description: Business Systems Analyst - Registrar Location: Columbia, MD (4 days a week onsite, 1 day remote) Contract Type: 6-month contract-to-hire Conversion Salary: $70,000-75,000 annual salary upon conversion Overview: Apex Systems has multiple openings available for a Business Systems Analyst - Registrar with one of our higher education clients in the greater Baltimore area. The Business Systems Analyst - Registrar position delivers business system capability that en

Engineer-Transport - III

Apex Systems

Maryland, USA

Full-time

Job#: 2076296 Job Description: If interested in the opportunity below please email a copy of your resume to Position:Transport Engineer Location: Annapolis Junction, MD Onsite Requirement: Hybrid 12 Month initial Contract, potential to extend up to 30 months Description: MUST HAVE: Experience with office computer applications: Excel, Word, PowerPoint, and Google Sheets and Docs Proficient with database management, project trackers, and logic Executive level troubleshooting, problem solvin

Help Desk Support Technician

Decisionpoint Corporation

Baltimore, Maryland, USA

Full-time

Overview DecisionPoint Corporation is seeking a Help Desk Support Technician to join our team! The Help Desk Support Technician will work in a Call Center environment, providing detailed call/problem documentation of reported incidents utilizing the Change, Asset and Problem Reporting System (CAPRS). Problem reporting in the CAPRS is required in both real-time voice and emergency notifications. The candidate will function as a Customer Service Representative (CSR). The candidate identifies and r

CAD Support Specialist III - Non-Merit

Baltimore County Government

Towson, Maryland, USA

Full-time

Salary: $59.41 - $77.53 Hourly Location : Towson, MD Job Type: NON-MERIT Job Number: NM.138 07-2025 OIT Department: INFORMATION TECHNOLOGY Opening Date: 07/22/2025 This job posting may close at any time. Applicants are advised to apply promptly. Regular Schedule: 34 hours per week A Non-Merit vacancy exists in the Office of Information and Technology/911 Operations Support. Non-Merit positions are not classified within the Baltimore County Government Classification and Compensation Plan. A l

Software Engineer

Thomson Reuters U.S. Inc.

Remote or Eagan, Minnesota, USA

Full-time

Job Description Thomson Reuters is seeking a Software Engineer to join our team. This individual will develop software application modules using disciplined software development processes in order to fix problems and to communicate changes effectively. About the Role As a Software Engineer, you will: Analyzes customer problems of moderate complexityAssesses scope of impactMitigates customer impact of issues and recommends and executes work aroundsIdentifies options for problem resolution and i

Senior Technical Business Analyst || Remote

Apetan Consulting

New Jersey, USA

Part-time, Third Party, Contract

Role - Technical Business Analyst Remote role Duration - 12+ months OVERVIEW/SUMMARY Supports development and implementation of solutions to improve processes for Contact Center agents and tools. Successful candidates will work collaboratively across the organization, including the operational teams in the field, to ensure project and initiatives are executable for frontline teams. Develop a deep understanding of customer and employee personas, workflow, difficulties, and processes to garner

FPGA Engineer

Apex Systems

Aberdeen Proving Ground, Maryland, USA

Full-time

Job#: 2069654 Job Description: FPGA Engineer - R&D Cyber Solutions Location: Aberdeen Proving Ground Clearance Required: Secret (TS/SCI preferred) Employment Type: 6 month contract-to-hire Overview: Are you ready to apply your technical expertise to cutting-edge research and development that directly supports the Army Cyber mission? We're looking for an experienced FPGA Engineer who thrives in a fast-paced, mission-driven environment. This is your opportunity to shape the future of cyber wa

Software Engineer

Modern Technology Solutions

Fort Meade, Maryland, USA

Full-time

Overview Modern Technology Solutions, Inc. (MTSI) is seeking Software Engineers to join our team in the Ft Meade, MD or San Antonio, TX area in support of a government organization essential to U.S. national security. You will develops, maintains, and enhances complex and diverse software systems (e.g., processing-intensive analytics, novel algorithm development, manipulation of extremely large data sets, real-time systems, and business management information systems) based upon documented requ

Principal Software Engineer

Modern Technology Solutions

Fort Meade, Maryland, USA

Full-time

Overview Modern Technology Solutions, Inc. (MTSI) is seeking Software Engineers to join our team in the Ft Meade, MD or San Antonio, TX area in support of a government organization essential to U.S. national security. You will develops, maintains, and enhances complex and diverse software systems (e.g., processing-intensive analytics, novel algorithm development, manipulation of extremely large data sets, real-time systems, and business management information systems) based upon documented requ

Remote Lead Java/IAM Engineer

Software Guidance & Assistance

Remote or Rockville, Maryland, USA

Contract

Software Guidance & Assistance, Inc., (SGA), is searching for an Remote Lead Java/IAM Engineer for a Contract assignment with one of our premier Regulatory clients in Rockville, MD. This position is hybrid (2 days per week onsite) Must be local to DC Metro area. Top Skills Needed: Java Development IAM Sailpoint AWS The IAM Lead Engineer works closely with the access management and security engineering to manage a process of enterprise-wide identities and access controls granted to syst

DICOM/HL7 Implementation Engineer - Order Generation

Strategic Systems Inc

Remote

Contract

The Implementation Engineer will deliver exceptional customer service, address issues promptly, and develop innovative solutions during the implementation process. This role involves configuring and testing DICOM/HL7 applications, with daily interaction with external customers, Development, QA, Support staff The Implementation engineer will define technical interface specifications and workflows based on the requirements of both customers and vendors, determine solution needs, install and troubl

Network Engineer

Cornerstone Defense

Annapolis, Maryland, USA

Full-time

Location: Annapolis Junction, Maryland Type: Contract Job #3647 Title: Network Engineer Location: Annapolis Junction, MD Compensation Range: $205 - $225K *Clearance: *Active TS/SCI w/ Polygraph needed to apply * Company Overview: Cornerstone Defense is the Employer of Choice within the Intelligence, Defense, and Space communities of the U.S. Government. Realizing early on that our most prized assets are our employees, we continually focus our attention on improving the overall work/life exp