customer service Jobs in boston, ma

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IT Analyst

HCM Staffing and Consulting

Boston, Massachusetts, USA

Contract

The IT Analyst provides quality and consistent front-line, technical end user support services in a professional and responsive manner, including troubleshooting assistance, problem resolution via telephone, remote desktop connection, and/or visits to user locations. The IT Analyst must take ownership and provide timely resolution of all incident tickets and change orders. This position interacts directly with other IT groups to determine the proper solution to an issue, sets up for quality assu

Engineer 1

Cushman & Wakefield

Waltham, Massachusetts, USA

Full-time

Job Title Engineer 1 Job Description Summary Maintain the integrity of all building systems, operate the building in an efficient manner, and perform a variety of tenant services while maintaining positive tenant relations in accordance with the companies established operational and safety proceduresJob Description Essential Functions: Perform and/or oversee the day-to-day efficient operation, maintenance and repair of all building and site systems for assigned properties. Building systems

Customer service Agent

Infinite Computer Solutions (ICS)

Remote

Full-time

Call Center Agents role Its a Remote role Strong knowledge of customer management practices.Bachelors degree or 5 or more years of relevant work experience.Self-driven, excellent verbal and written communication skills, ability to multitask, good business acumen, and detail-oriented.Innovative thinker, enjoying challenges and working with cross functional groups.Exceptional written and verbal communication skills and can be trusted to speak for and represent the Customer Support and Operations

Strategic Account Support Engineer

Formlabs

Somerville, Massachusetts, USA

Full-time

To reinvent an industry, you have to build the best team. Join Formlabs if you want to bring groundbreaking professional 3D printers to the desktop of every designer, engineer, researcher, and artist in the world. We're seeking an experienced Strategic Account Support Engineer to join our high-performing Customer Service team. In this role, you'll act as the dedicated technical support lead for a portfolio of high-value customers. Your mission is to build lasting relationships, resolve issues e

FM Approvals Advanced Electrical Engineer

FM

Scituate, Massachusetts, USA

Full-time

FM Approvals is an international leader in third-party testing and certification services. We test property loss prevention products and services-for use in commercial and industrial facilities-to verify they meet rigorous loss prevention standards of quality, technical integrity and performance. How? By employing a worldwide certification process that's backed by scientific research and testing, and over a century of experience. The FM APPROVED mark is recognized and respected worldwide. Our c

Substation Engineer / Electrical

Westinghouse Electric Company LLC

Norwell, Massachusetts, USA

Full-time

Substation Engineer / Electrical - 12 Months Richmond, VA / Hybrid Are you interested in being part of an innovative team that supports Westinghouse's mission to provide clean energy solutions? At WECTEC Staffing Services, a wholly-owned subsidiary of Westinghouse Electric Company LLC, we recognize that our employees are our most valuable asset and we seek to identify, attract and recruit the most qualified talent while recognizing and encouraging the value of diversity in the global workplace

Intune Engineer

Kforce Technology Staffing

Quincy, Massachusetts, USA

Contract

RESPONSIBILITIES: Kforce has a client in need of an Intune Engineer in Quincy, MA. Responsibilities: * Building deployment profiles for Windows devices * Creating Intune configurations and managing Endpoint Security * Creating Entra ID Cloud Groups * Managing a large fleet of 20,000+ devices * Work extensively with platforms and tools including: Microsoft Intune, Microsoft Entra/Azure ID, CoreView , Active Directory, ServiceNow, CA Unicenter * Write clear and thorough technical documentation

Apartment Maintenance Technician

AIR Communities

Revere, Massachusetts, USA

Full-time

Job Description We are hiring Maintenance Technicians to work onsite at our property in the Revere, MA area. AIR Communitiesuses industry leading technology for a modern approach to maintenance so our Maintenance Technicians can help as many residents as possible each day. Whether you are turning an apartment to create the perfect move-in experience for new residents or resolving service requests to ensure that our current residents feel at home, every day is filled with new challenges. Where Y

Kafka Admin Architect

Apex Systems

Quincy, Massachusetts, USA

Full-time

Job#: 2081912 Job Description: Position: Kafka Admin Architect Location: Remote in the U.S. Rate: $82.00 - $94.00 per hour Duration: 12+ Months; Strong potential for extension Overview: Our client in the Banking industry is seeking a Kafka Admin Architect to manage the Confluent Kafka platform across hybrid environments. The role involves configuring, monitoring, and automating Kafka infrastructure to support mission-critical applications. Responsibilities: Deploy and manage Kafka clusters

Assistant Chief Engineer

Marriott International

Boston, Massachusetts, USA

Full-time

Job Description JOB SUMMARY Assists department head in managing budget, capital expenditures, preventative maintenance and energy conservation. Accountable for maintaining the building and grounds with particular attention towards safety, security and asset protection. Assigns, tracks and follows up on status of work assigned to staff and contractors. Helps to increase guest and employee satisfaction through effective communications and training. CANDIDATE PROFILE Education and Experience Hi

Service Desk Technician x 8

Apex Systems

Boston, Massachusetts, USA

Full-time

Job#: 2081613 Job Description: Position: Service Desk Technician Locations: Charlestown, MA Rate: $18-22/hr Duration: 3+ month contract, potential to extend or convert perm For applicants who are interested in this opportunity; please send your updated resume to Alexa Whalen, Talent Strategy Team Lead, at Ideal Candidate Our ideal candidate will have excellent customer service and communication skills, both written and verbal. You'll need to have some prior technical training and/or IT suppor

Kafka Streaming Engineer (Confluent Focus)

Apex Systems

Quincy, Massachusetts, USA

Full-time

Job#: 2081915 Job Description: Position: Kafka Streaming Engineer (Confluent Focus) Location: Remote in the U.S. Rate: $75.00 - $83.00 per hour Duration: 12+ Months; Strong potential for extension Overview: Our client in the Banking industry is seeking a Kafka Streaming Engineer (Contract) to develop and maintain real-time data streaming pipelines using Confluent Kafka. The role requires hands-on experience with Kafka Streams, ksqlDB, and Kafka Connect, along with cloud-native deployment pr

FM Approvals Business Process Specialist

FM

Newton, Massachusetts, USA

Full-time

FM Approvals is an international leader in third-party testing and certification services. We test property loss prevention products and services-for use in commercial and industrial facilities-to verify they meet rigorous loss prevention standards of quality, technical integrity and performance. How? By employing a worldwide certification process that's backed by scientific research and testing, and over a century of experience. The FM APPROVED mark is recognized and respected worldwide. Our c

Field Engineer 1 Eastern MA/RI

GE Healthcare

Boston, Massachusetts, USA

Full-time

Job Description Summary Job Description Roles and Responsibilities: Role Summary : The Field Engineer I performs on time and accurate Preventative Maintenance in one or more modalities of equipment. The FE1 is aware of and follows all Field Modification Instructions and/or Instrument Service Information bulletins. Works with experienced Field Engineers, both onsite and remotely, to learn troubleshooting, repair and equipment installation techniques. Responsible for driving customer satisfacti

Intune Engineer

Rose International

Quincy, Massachusetts, USA

Full-time

Date Posted: 07/22/2025 Hiring Organization: Rose International Position Number: 485844 Industry: Government Job Title: Intune Engineer Job Location: Quincy, MA, USA, 02171 Work Model: Hybrid Work Model Details: 1 day per month Shift: Monday to Friday between 9 AM to 5 PM Employment Type: Temporary FT/PT: Full-Time Estimated Duration (In months): 12 Min Hourly Rate($): 50.00 Max Hourly Rate($): 55.00 Must Have Skills/Attributes: Active Directory, Asset Management, Azure, Entra ID, Syste

Law Firm Help Desk Technician

Motion Recruitment Partners, LLC

Boston, Massachusetts, USA

Full-time

This is a full-time, remote opportunity (EST hours) to join a growing technology-forward organization supporting its East Coast operations. The team is looking for an IT support professional to provide front-line technical assistance and maintain smooth IT operations across multiple locations. You'll be working with a wide range of devices and software in a structured and supportive tech environment. If you're passionate about IT support and enjoy being the go-to person for solving end-user issu

FM Approvals Business Process Specialist

FM

Norwood, Massachusetts, USA

Full-time

FM Approvals is an international leader in third-party testing and certification services. We test property loss prevention products and services-for use in commercial and industrial facilities-to verify they meet rigorous loss prevention standards of quality, technical integrity and performance. How? By employing a worldwide certification process that's backed by scientific research and testing, and over a century of experience. The FM APPROVED mark is recognized and respected worldwide. Our c

FM Approvals Business Process Specialist

FM

Randolph, Massachusetts, USA

Full-time

FM Approvals is an international leader in third-party testing and certification services. We test property loss prevention products and services-for use in commercial and industrial facilities-to verify they meet rigorous loss prevention standards of quality, technical integrity and performance. How? By employing a worldwide certification process that's backed by scientific research and testing, and over a century of experience. The FM APPROVED mark is recognized and respected worldwide. Our c

Senior Manager, Asset Management Risk

Fidelity Investments

Boston, Massachusetts, USA

Full-time

Job Description: The Team Asset Management Risk provides direction to management and business units by proactively identifying and monitoring risks to protect the interests of the firm, clients, and associates. To execute this goal, Asset Management Risk is responsible for identifying, analyzing, aggregating, and reporting on significant and emerging risks to assist management in improving their controls and processes. The Expertise and Skills You Have 3-5 years of experience; prior experience

Automation Engineer

ACL Digital

Boston, Massachusetts, USA

Full-time

utomation Engineer Boston, MA 02115 12 months Contract Summary The CI Automation Engineer position is a hands-on technical role. The CI Automation Engineer is responsible for identifying, developing, and integrating automation opportunities to enhance efficiency and effectiveness of the ITS organization as well as streamlining the customer service request process through fulfilment. Minimum Qualifications Qualifications Minimum 2 years' experience working with automation, web development, o