customer service Jobs in district of columbia

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Senior Network Engineer

Skyline Technology Solutions

•

Glen Burnie, Maryland, USA

Full-time

Our New Teammate Our new teammate will be supporting a Maryland government program in the role of Senior Network Engineer. This program supports a state government-owned MPLS-based service provider network supporting ISP, L3VPN, and EV-based services. The network is a mixture of Optical (Coherent DWDM), MPLS, leased circuits, Metro Ethernet, and SD-WAN technologies. The network supports State/Local government as well as educational subscribers operating over a mixture of fiber optic and leased t
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Posted 28 days ago

IT Support Specialist II

Mindlance

•

Washington, District of Columbia, USA

Contract

Title: IT Support Specialist II Duration: 12 Months Long Term Location: Washington, DC 20433 100% Onsite This team is responsible for enabling and delivering IT support to staff and providing support to clients both at headquarters (HQ) and in country offices (CO) through a wide range of job duties including: IT support and troubleshooting of client s provisioned hardware, software, and applications.Client IT training and outreach; direct desk side and remote support.Virtual meeting support;
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Posted 60+ days ago | Updated 14 days ago

PROVIDER NETWORK CONTRACTING REPRESENTATIVE

TalTeam

•

Remote or Baltimore, Maryland, USA

Contract

Performs a variety of administrative functions and coordination in support of the provider contracting process and initiatives. Responsible for responding to complex and escalated contracting inquiries from a variety of network providers and care partners related to Medicare, Medicaid, Commercial and DSNP contracts. Assists functional teams daily to ensure all requests are handled in a timely and customer focused, professional manner. ESSENTIAL FUNCTIONS: 35% Manage Contracting email boxes. Work
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Posted 43 days ago | Updated 2 days ago

SAP SD Lead

TECH Tammina

•

Chantilly, Virginia, USA

Contract

Roles: SAP SD Lead Analysts Location REMOTE Duration 10+ months Job Description: Applies comprehensive knowledge across key tasks and high impact assignments. Designs and configures business processes in SAP SD to meet customer requirements. MUST HAVES: 10 or more years of SAP experience 5 or more years SAP SD experience Subject Matter Expert experience in designing/configuring business processes in the SAP Sales and Distribution (SAP SD) module Ability to serve as a technical expert acr
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Posted 60+ days ago | Updated 11 hours ago

Junior Network Engineer

Skyline Technology Solutions

•

Glen Burnie, Maryland, USA

Full-time

Our New Teammate You will be responsible for installing, configuring, and maintaining network infrastructure to support our state agency clients. You will work within an exciting team and continue your development under the tutelage of our talented engineering department. You can expect to spend your time accomplishing the following: 85% of time on Objective 1: Customer operations maintenance and support10% of time on Objective 2: Prioritization, planning, and scheduling5% of time on Objective
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Posted 28 days ago

Quality Assurance Specialist-Onsite Bethesda, MD

Integrated Systems, Inc.

•

Bethesda, Maryland, USA

Full-time

ROLE Primary Responsibilities: Improve, implement, and assist the QM in the management of the command s Quality Assurance (QA) programs and is the primary backup for the QMManages NDC s Customer Contact System (CCS) and is responsible for ensuring that the following items are resolved and entered into the CCS for tracking/trend analysis: (a) verbal complaints about a product, service, or software program, (b) discrepancies found on situational and annual reports, (c) discrepancies found during t
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Posted 24 days ago | Updated 23 days ago

Information Technology - Engineer, Systems Ld

Lumen Solutions Group Inc.

•

Reston, Virginia, USA

Contract

About us: Lumen Solutions Group Inc., a dynamic small and minority-owned, Disadvantaged Business Enterprise headquartered in Florida, USA. As a leading consulting services and solutions provider, we focus on IT Staffing, Business/IT Strategy, Business Process Blueprints, Enterprise Architecture, Enterprise Transformation for our clients. Our client base includes Fortune 500, Government, non-profit and emerging growth companies. Job Description: PURPOSE: Defines, designs and develops system requi
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Posted 8 days ago | Updated moments ago

SAP S/4 SD Functional Consultant - Remote, USA.

Avance Consulting

•

Remote

Third Party, Contract

Role: SAP S/4 SD Functional Consultant Location: Remote, USA Duration: 8-12+ Months Contract Main skills and qualifications required: Strong communication skills as in this position the resource needs to be able to discuss and understanding requirements with both business and technical team. Proven S/HANA experience in Sales (SD module) Experience with the new S/4HANA products: Credit Management, Settlement Management (Sales Rebates), OPD (Output Management/BRF+) Experience with Advanced Materia
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Posted 20 hours ago

SAP BPEM Consultant

Omega Hires

•

Remote

Contract, Third Party

Job Title: SAP BPEM Consultant Location: Remote (Juno Beach/West Palm Beach) Travel on a need basis Job Description: We are seeking an experienced SAP BPEM (Business Process Exception Management) Consultant to support and enhance exception handling processes in SAP IS-U and related modules. The ideal candidate should have strong experience with BPEM case management, configuration, and integration with billing and customer service processes. Key Responsibilities: Design, configure, and support B
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Posted 23 hours ago

Azure Cloud - Infrastructure Engineer

AAJ Interactive Technologies

•

Reston, Virginia, USA

Full-time

Azure Cloud and Infrastructure Engineer Overview Our client has a global footprint delivering increasingly digital services to graduate program candidates and schools/universities around the world. Our client is seeking a a solid Engineering candidate to help maintain and administer their existing infrastructure. The Azure Cloud Engineer is a hands-on role responsible for the planning, installation, configuration and maintenance of enterprise class infrastructure and software, such as on-prem
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Posted 16 days ago

SAP FM Analyst

Alchemy Software Solutions LLC

•

Remote

Contract, Third Party

Required Skills:10 or more years of SAP experienceSubject Matter Expert experience in designing/configuring business processes in SAP Funds Management (FM) Ex: Budgetary Ledger, FM Derivation, Budgeting and AVC ControlStrong organization and communication skillsHas and applies comprehensive knowledge across key tasks and high impact assignmentsFocus on customer service and responsiveness, with sound customer handling skillsBachelor s Degree in a recognized technical, engineering, scientific, man
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Posted 14 days ago

Senior Syteline/ CloudSuite Industrial Developer

GTN Technical Staffing

•

Remote

Full-time

GTN Technical Staffing and Consulting is partnering with a client looking to add a Senior Technical Consultant with deep expertise in Infor CloudSuite Industrial (SyteLine) and .NET technologies to their team. Position Overview: The Senior Technical Consultant will provide high-level technical consulting and development services to clients utilizing Infor CloudSuite Industrial (SyteLine). This role involves understanding complex business requirements, delivering technical solutions, and working
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Posted 10 days ago

Technical Project Manager Chatbots and IVR contact centers

Shimento, Inc.

•

Remote or Orlando, Florida, USA

Contract

Technical Project Manager Chatbots and IVR contact centers Location: - Orlando, FL Travel might Require up to 70%. Industry: Technology, Healthcare, Consulting, Financial Services, or AI Solutions A Technical Project Manager with experience in chatbots and IVR contact centers will be responsible for overseeing the development and implementation of these technologies within a customer service environment. This includes managing timelines, budgets, and resources, as well as ensuring the successful
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Posted 8 days ago | Updated 1 day ago

SAP Aftermarket Consultant

Next Level Business Services, Inc.

•

Remote

Contract, Third Party

SAP Aftermarket Consultant SAP Customer Service background with knowledge of Aftermarket processes Knowledge and experience working with AM master and transactional data. Extensive experience of data management and migration activities in a SAP environment Working knowledge of LSMWs Experience in data analysis and reconciliation and able to prove correctness and completeness of migration tasks. Experience with cutover planning and preparation of data migration runbooks Good consulting skills are
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Posted 23 days ago | Updated 23 days ago

Information Security Lead

AAJ Interactive Technologies

•

Reston, Virginia, USA

Full-time

Information Security Lead (Senior Manager, Information Security) Overview Our client has a global footprint delivering increasingly digital services to graduate program candidates and schools/universities around the world. They are a mission-driven organization, with a vision to be the global leader in ensuring every talented person can benefit from the best education for them. The organization s priority is to heighten its impact in promoting graduate education and attracting a qualified and d
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Posted 16 days ago

Sr. Infor CSI (SyteLine) Developer

GTN Technical Staffing

•

Remote

Full-time

We are seeking a Senior Infor CloudSuite Industrial (SyteLine) Developer to join our team. This fully remote position offers the opportunity to work on challenging and rewarding ERP projects, developing and customizing solutions for clients. The ideal candidate will have strong expertise in Infor CSI (SyteLine) development, Microsoft .NET technologies, and SQL, along with the ability to work independently while delivering high-quality technical solutions. Key Responsibilities:Analyze client requ
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Posted 10 days ago

Managed Services Operations Engineer II

MK Software Solutions Inc

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Remote

Contract

Position: Managed Services Operations Engineer II Remote 6+Months Contract What We Look For in a Candidate: Fully seasoned with typically 5+ years professional experience with a bachelor s degree or equivalent education and experience or 2-3 years with a Master's Degree.Ability to work all shifts in a 7x24x365 call center including off hours/on call and during holidays Experience mentoring/training/coaching/collaborating with other employeesExperience with project management. Proven analytical
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Posted 27 days ago | Updated 9 days ago

Configuration Management Specialist

BuddoBot

•

Quantico, Virginia, USA

Full-time

JOB DESCRIPTION Position: Configuration Management Specialist Position Summary: The Service Asset and Configuration Management (SACM) section provides operational support to enhance the organization s IT capabilities and readiness. This section is responsible for managing IT assets and configuration items across both Continental U.S. (CONUS) and Outside Continental U.S. (OCONUS) locations. SACM ensures that hardware, software, virtual assets, and other configuration items are tracked and manag
Posted 27 days ago

Looking for Procurement Specialist 3

Xoriant Corporation

•

Remote

Contract

Requisition Title - Procurement Specialist 3 100% Remote role Time zone preference: prefer EST or able to work that time zone Ideal Candidate: Ability to work independently and manage time effectively.Bachelor s degree, or 5+ years of procurement experience.Negotiation skills preferred but not required. Basic contracting.Experience with Workday required.Ticketing system: ServiceNow, required to know.Ability to work well with business, be able to keep things moving. Key stakeholder management. Co
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Posted 6 days ago | Updated 17 hours ago

Enterprise Solution Specialist II

Main Sail, LLC

•

Remote

Contract

Position Description: Be the functional expert in Inventory management and warehouse management module for the overall business processes as well as system functionalityFull understanding of business process requirements with ability to identify process or system gaps and appropriate resolutionsHave strong configuration and functional knowledge in order to design solutions to fulfill business requirements with related functional and development teamsAbility to write valid functional specificati
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Posted 12 days ago | Updated 3 hours ago