customer service Jobs in maryland

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Field Service Technician II-12:00 am to 8:00 am Shift

Canon U.S.A., Inc.

Ellicott City, Maryland, USA

Full-time

Field Service Technician II-12:00 am to 8:00 am Shift US-MD-Ellicott City Job ID: 33204 Type: Full-Time # of Openings: 1 Category: Field Service MD - Ellicott City (Baltimore) About the Role Spotting a solution and fixing a problem is a tremendous technical skillset. It requires diligence, determination, and a knack for knowledge. Does this sound like you? If so, Canon USA, an innovator of technology, solutions, and services, wants to meet you. We're ready to bring aboard individuals who stri

Field Service Engineer (Arizona area)

Flextronics

Remote or Middle River, Maryland, USA

Full-time

Job Posting Start Date 07-23-2025 Job Posting End Date Job Summary To support our extraordinary teams who build great products and contribute to our growth, we're looking to add a Field Service Engineer (Arizona area Remote). Reporting to the Director, Field Applications the Field Service Engineer (Arizona area Remote). is responsible for providing service and support at customer sites located throughout their assigned territory. What a typical day looks like: Provide installation supervisio

IT Systems Analyst I

Akima, LLC

Aberdeen, Maryland, USA

Full-time

SAVA is seeking to hire an IT Analyst I to support the U.S. Army at the Army Test and Evaluation Command (ATEC), based at Aberdeen Proving Ground, MD. The ideal applicant should demonstrate exceptional customer service skills, solid expertise in the relevant IT field, a strong commitment to the mission, and a dedicated work ethic. Responsibilities Responsibilities: Resolve customer inquiries and issues related to IT services, applications, and equipment. Provide technical assistance to customer

Associate, Customer Care

Xoriant Corporation

Remote

Contract

Job Title: Associate, Customer Care Duration: 3+ months contract Location: Remote, USA Overview: Embark on a fulfilling journey of professional development within a dynamic and fast-paced production environment as a Customer Care Senior Associate. As an integral part of our team, you will hold a pivotal role connecting our clients and their esteemed customers. Your dedication to service excellence will be unwavering, and you ll find fulfillment in embracing challenges that allow your exceptional

Desktop Services Help Desk Representative I

ConsultNet, LLC

Remote or Atlanta, Georgia, USA

Full-time

Desktop Services Help Desk Representative I 12-month contract to hire Remote in Atlanta, GA until office space is secured; then hybrid (onsite Tues-Thurs) Pay Range: $20.00 - $25.00per hr. We are looking for a Desktop Services Help Desk Representative who applies the understanding and knowledge of information systems products and services to assist internal users. This role follows an 11:00 AM - 8:00 PM EST shift. In addition, you'll be part of a rotating schedule to cover Saturday mornings (

Field Service Engineer (West Virginia)

Flextronics

Remote or Middle River, Maryland, USA

Full-time

Job Posting Start Date 07-23-2025 Job Posting End Date Job Summary To support our extraordinary teams who build great products and contribute to our growth, we're looking to add a Field Service Engineer (West Virginia remote) Reporting to the Director, Field Applications the Field Service Engineer (West Virginia Remote) is responsible for providing service and support at customer sites located throughout their assigned territory. What a typical day looks like: Provide installation supervisio

Product Support Engineer, Remote US

Carrier Corporation

Remote or New York, New York, USA

Full-time

Carrier Global Corporation, global leader in intelligent climate and energy solutions, is committed to creating solutions that matter for people and our planet for generations to come. From the beginning, we've led in inventing new technologies and entirely new industries. Today, we continue to lead because we have a world-class, diverse workforce that puts the customer at the center of everything we do. For more information, visit corporate.carrier.com or follow Carrier on social media at @Carr

Help Desk Tech - MIDS - TS/SCI w. CI Polygraph

General Dynamics Information Technology

Maryland, USA

Full-time

Type of Requisition: Regular Clearance Level Must Currently Possess: Top Secret/SCI Clearance Level Must Be Able to Obtain: Top Secret SCI + Polygraph Public Trust/Other Required: None Job Family: Help Desk Job Qualifications: Skills: Customer Service, Help Desk Support, Troubleshooting Certifications: None Experience: 4 + years of related experience ship Required: Yes Job Description: Help Desk Technician MIDS - 2200-0600 Sunday-Thursday Transform technology into opportunity as a He

Field Service Engineer III - Birmingham, AL

GE Healthcare

Remote

Full-time

Job Description Summary The Field Service Engineer 3 is a technical expert on at least one modality and may be proficient in multiple modalities. Acts as the primary GEHC Services face to the customer. Responsible for resolving advanced service repair needs of designated equipment, and drives customer satisfaction through Service Excellence. Job Description Responsibilities : Perform advanced troubleshooting and repair on assigned equipment.May also perform installation, validation and mainten

Senior Analyst - IT Support

Marsh & McLennan Companies

Houston, Texas, USA

Full-time

Company: MMC Corporate Description: We are seeking a dedicated individual to join our Technical Support team at Marsh & McLennan as a Senior Analyst - IT Support. This role will require employees to be in the office five days a week. In this role, you will be instrumental in providing technical support across multiple lines of business, ensuring effective diagnosis, troubleshooting, and resolution of software and hardware-related issues. We will count on you to: Deliver technical support to

Help Desk Tech - MIDS - TS/SCI w. CI Polygraph

General Dynamics Information Technology

Maryland, USA

Full-time

Type of Requisition: Regular Clearance Level Must Currently Possess: Top Secret/SCI Clearance Level Must Be Able to Obtain: Top Secret SCI + Polygraph Public Trust/Other Required: None Job Family: Help Desk Job Qualifications: Skills: Customer Service, Help Desk Support, Troubleshooting Certifications: None Experience: 4 + years of related experience ship Required: Yes Job Description: Help Desk Technician MIDS - 2200-0600 Sunday-Thursday Transform technology into opportunity as a Hel

CCaaS Tier 3 Support Analyst/Platform Administrator

TAYS, INC

Woodlawn, Maryland, USA

Full-time

Key Required Skills: Experience in providing IT Help Desk Tier 3 support and assistance in resolving their technical issues escalated by the Tier 1/2 resources. Train and provide guidance to Tier 1/2 resources on resolving issues and processing requests.Position Description: Provide Tier 3 and Platform Administrator support of the CCaaS (AWS Connect) application.Assist in reviewing, planning and coordinating platform updates, upgrades or maintenance work as defined by the CCaaS Engineers.Assist

QA Automation Engineer

Datum Software, Inc.

Remote

Contract

Job Details: Job Title: QA Automation Engineer Duration: Long-Term Contract Location: GA || Remote (EST Time Zone Working Schedule) Client is unable to consider visa dependent candidates currently due to the role and work environment is sensitive in nature. TOP 3 must-have skills: Selenium- JavaBDD automation-Gherkins/CucumberKarateCloud TestingGerkins Job Description: Develop and execute software test plans in order to identify software problems and their causes. Education/Experience Bachelor

Technical Service Engineer II

GE Healthcare

Remote

Full-time

Job Description Summary This position is in GE Healthcare's MIM Software business which makes vendor-neutral imaging software to standardize your workflow and simplify increasingly complex clinical scenarios. Leading global healthcare organizations use MIM to give patients more precise, personalized care. ;br> As a Technical Service Engineer (TSE) you are the first point of contact for our customers and set the tone for the rest of their experience. The TSE is responsible for supporting custom

Seasonal French Bilingual Tax Expert- Canada Remote

Intuit

Remote or Ottawa, Ontario, Canada

Full-time

Overview Intuit est la plateforme technologique financire mondiale qui favorise la prosprit des personnes et des communauts que nous servons. Avec environ 100 millions de clients dans le monde utilisant des produits tels que TurboImpt, Credit Karma, QuickBooks et Mailchimp, nous croyons que tout le monde devrait avoir la possibilit de prosprer. Nous ne cessons jamais de travailler pour trouver de nouvelles faons innovantes de rendre cela possible. Intuit is the global financial technology plat

Service Desk Analyst

TEKsystems c/o Allegis Group

Maryland, USA

Full-time

Description The Service Desk Analyst has a very wide array of tasks all surrounding in-bound contacts via phone calls, emails, and chats. This role is responsible for supporting end users in a 24x7 capacity around the globe, with majority of locations based in USA. The calls vary from a very quick password reset that require very little effort, to mid-level troubleshooting to triage and/or resolve issues. Shift Openings: Sunday - Friday (Remote) 1) 4pm-1am 2) 8pm-5am Monday - Friday (Remote) 1)

Field Engineer 1 - Lafayette, LA

GE Healthcare

Remote

Full-time

Job Description Summary The Field Engineer I performs on time and accurate Preventative Maintenance in one or more modalities of equipment. The FE1 is aware of and follows all Field Modification Instructions and/or Instrument Service Information bulletins. Works with experienced Field Engineers, both onsite and remotely, to learn troubleshooting, repair and equipment installation techniques. Responsible for driving customer satisfaction through Service Excellence. This role will service Lafayet

SAP FM Analyst

Sagatianz Inc

Remote

Contract

Required Skills: 10 or more years of SAP experienceSubject Matter Expert experience in designing/configuring business processes in SAP Funds Management (FM) Ex: Budgetary Ledger, FM Derivation, Budgeting and AVC ControlStrong organization and communication skillsHas and applies comprehensive knowledge across key tasks and high impact assignmentsFocus on customer service and responsiveness, with sound customer handling skillsBachelor s Degree in a recognized technical, engineering, scientific, ma

Field Service Engineer - Montana

GE Healthcare

Remote

Full-time

Job Description Summary The Field Service Engineer (FSE) will be responsible for delivering high-quality service and repair support for GE OEC equipment, ensuring customer satisfaction through Service Excellence. This role will support customers and accounts located throughout Montana and parts of Wyoming. Job Description Basic troubleshooting, installation, maintenance and service repair needs on designated equipment.Completing Preventative Maintenance and Field Modification Instruction. Order

Field Service Engineer 1

GE Healthcare

Remote

Full-time

Job Description Summary Job Description Roles and Responsibilities: Role Summary : The Field Engineer I performs on time and accurate Preventative Maintenance in one or more modalities of equipment. The FE1 is aware of and follows all Field Modification Instructions and/or Instrument Service Information bulletins. Works with experienced Field Engineers, both onsite and remotely, to learn troubleshooting, repair and equipment installation techniques. Responsible for driving customer satisfacti