customer service Jobs in maryland

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Care Management Support Coordinator

Pyramid Consulting, Inc.

•

Remote

Contract

Immediate need for a talented Care Management Support Coordinator. This is a 03+ Months Contract opportunity with long-term potential and is located in U.S.(Remote-PST States only). Please review the job description below and contact me ASAP if you are interested. Job ID:25-80063 Pay Range: $24 - $25/hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location). Key Responsibilities: Productio
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Posted 2 days ago

Helpdesk Analyst

Galent

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Remote

Contract, Third Party

Hello , My name is Chindhu Prasad and I am a Staffing Specialist at Galent. I am reaching out to you on an exciting job opportunity with one of our clients. Job Title - Helpdesk Analyst Location - 100% remoteJob Description: Helpdesk analyst Excellent verbal and written skills for helpdesk voice and non voice interactions Excellent empathetic and efficient customer service skills over voice and non voice lines supporting incoming call and chats for registration/logon, navigation questions, and t
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Posted 3 days ago

Tier 1 - Help DeskTechnician - 100% Remote

TransAmerica Technology Services

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Remote

Full-time

TransAmerica Technology Services Inc, a premier IT consulting and technical staffing company, is seeking a talented and motivated individual to join our team as an IT Help Desk Tier 1 Technician. This is a 100% remote work position. If you are passionate about technology, possess strong customer service skills, and have experience in providing technical support, we want to hear from you! As an IT Help Desk Tier 1 Technician, you will play a crucial role in providing technical support to end-use
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Posted 10 days ago | Updated 19 hours ago

Business Systems Analyst (Court systems) - $60 1099/ $52 W2 - REMOTE

Chandra Technologies, Inc.

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Remote

Contract

Job Description: Only W2/ 1099 Resumes will be considered Business Systems Analysts play a vital role in implementing new and enhancing existing business systems for the Nevada Trial Courts. Responsibilities include conducting research, documenting requirements, validating solutions, and providing training on technology solutions utilized by the courts. This position offers an exciting opportunity to improve information systems, align IT services with court business objectives, and actively cont
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Posted 3 days ago | Updated 17 hours ago

Appeals & Grievance (Claim Medicare) Analyst

Digitive LLC

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Remote

Contract

Job Title: Claim Processor Location: 100% Remote Contract: 12+ Months Job Description Responsible for reviewing and resolving provider disputes and communicating resolution to provider in accordance with the standards and requirements established by the Centers for Medicare and Medicaid. Job Responsibilities: Responsible for the comprehensive research and resolution of the appeals, dispute, grievances, and/or complaints from providers and related outside agencies to ensure that internal and/or
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Posted 31 days ago | Updated 17 hours ago

Project Coordinator I

Kforce Technology Staffing

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Remote or Seattle, Washington, USA

Contract

RESPONSIBILITIES: Kforce has an enterprise client that is seeking a Project Coordinator I in Seattle, WA. Summary: This position reports to the Project Team Manager. A Project Coordinator thrives in a fun and fast-paced environment. The position requires heavy phone and e-mail communication with customers, utilizing a wide variety of software tools to navigate customer accounts, research and review policies, and identify and communicate effective solutions. In this role, you will work within a
Posted 14 days ago | Updated 1 hour ago

GIS Analyst / Help Desk Support

Sunrise Systems, Inc.

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Remote

Contract

Job Title: GIS Analyst / Help Desk Support Job ID: 25-09180 Location: Remote Duration: 12 months of contract Typical Experience: 24-36 months Job Description: Seeking a mid-level GIS Analyst with strong help desk experience to support the GIS Unit. The role includes troubleshooting, customer support, ticket documentation (ServiceNow), and GIS analysis using ArcGIS Pro and ArcGIS Online. Familiarity with linear referencing and excellent verbal communication skills are essential. Required Skills:
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Posted 17 days ago | Updated 23 hours ago

Care Management Support Coordinator II (Spanish)

Pyramid Consulting, Inc.

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Remote

Contract

Immediate need for a talented Care Management Support Coordinator II (Spanish). This is a 03+ months contract opportunity with long-term potential and is located in U.S(Remote; EST, CST). Please review the job description below and contact me ASAP if you are interested. Job ID: 25-79751 Pay Range: $24 - $24.75/hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location). Key Responsibilities
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Posted 6 days ago

Senior Technical Business Analyst || Remote

Apetan Consulting

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New Jersey, USA

Part-time, Third Party, Contract

Role - Technical Business Analyst Remote role Duration - 12+ months OVERVIEW/SUMMARY Supports development and implementation of solutions to improve processes for Contact Center agents and tools. Successful candidates will work collaboratively across the organization, including the operational teams in the field, to ensure project and initiatives are executable for frontline teams. Develop a deep understanding of customer and employee personas, workflow, difficulties, and processes to garner
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Posted 60+ days ago | Updated 9 days ago

Software Engineer

Thomson Reuters U.S. Inc.

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Remote or Eagan, Minnesota, USA

Full-time

Job Description Thomson Reuters is seeking a Software Engineer to join our team. This individual will develop software application modules using disciplined software development processes in order to fix problems and to communicate changes effectively. About the Role As a Software Engineer, you will: Analyzes customer problems of moderate complexityAssesses scope of impactMitigates customer impact of issues and recommends and executes work aroundsIdentifies options for problem resolution and i
Posted 8 days ago | Updated 6 hours ago

DICOM/HL7 Implementation Engineer - Order Generation

Strategic Systems Inc

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Remote

Contract

The Implementation Engineer will deliver exceptional customer service, address issues promptly, and develop innovative solutions during the implementation process. This role involves configuring and testing DICOM/HL7 applications, with daily interaction with external customers, Development, QA, Support staff The Implementation engineer will define technical interface specifications and workflows based on the requirements of both customers and vendors, determine solution needs, install and troubl
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Posted 15 days ago | Updated 6 days ago

Service Desk Analyst

Kforce Technology Staffing

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Remote or New York, New York, USA

Contract

RESPONSIBILITIES: Kforce has a client that is seeking a Service Desk Analyst in New York, NY. Summary: Join our frontline IT support team! As a Service Desk Analyst, you'll provide real-time coverage across phone, email, and request queues, resolving Level 1 and 11/2 incidents and requests. You will be the single point of contact for users, ensuring issues are triaged, escalated, and resolved per SLA. Key Responsibilities: * Resolve password, MS Office, Windows issues at Level 1 * Monitor and
Posted 10 days ago | Updated 1 hour ago

Service Desk Analyst

Kforce Technology Staffing

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Remote or New York, New York, USA

Contract

RESPONSIBILITIES: Kforce has a client that is seeking a Service Desk Analyst in New York, NY. Summary: Join our frontline IT support team! As a Service Desk Analyst, you'll provide real-time coverage across phone, email, and request queues, resolving Level 1 and 11/2 incidents and requests. You will be the single point of contact for users, ensuring issues are triaged, escalated, and resolved per SLA. Key Responsibilities: * Resolve password, MS Office, Windows issues at Level 1 * Monitor and
Posted 10 days ago | Updated 1 hour ago

Salesforce Administrator

Smartlink

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Remote

Full-time

Location: Remote (must be willing to work EST hours)About Smartlink Smartlink is dedicated to empowering those who are competitive and aim for the win. The company's core values Creating Customer Fanatics, Innovate and Create, One Team, We Are All In, and Safety Leads to Success serves as a guide to our teams and sets the expectations for every member. These values are the cornerstone that brings us together, consistently reminding us of our mission and guiding all our efforts. We are unabashedl
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Posted 51 days ago | Updated 50 days ago

Service Desk Analyst (Weekend/Night Shift)

Kforce Technology Staffing

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Remote or New York, New York, USA

Contract

RESPONSIBILITIES: Kforce has a client that is seeking a Service Desk Analyst in New York, NY. Summary: In this role, you will provide front-line IT support by managing and resolving Level 1 incidents and service requests. You will serve as the primary point of contact for end users, ensuring timely and effective resolution of technical issues in alignment with service level agreements (SLAs). Key Responsibilities: * Service Desk Analyst will respond to help desk calls and emails within SLA tim
Posted 3 days ago | Updated 1 hour ago

Service Desk Analyst

Kforce Technology Staffing

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Remote or New York, New York, USA

Contract

RESPONSIBILITIES: Kforce has a client that is seeking a Service Desk Analyst in New York, NY. Summary: In this role, you will provide front-line IT support by managing and resolving Level 1 incidents and service requests. You will serve as the primary point of contact for end users, ensuring timely and effective resolution of technical issues in alignment with service level agreements (SLAs). Key Responsibilities: * Service Desk Analyst will respond to help desk calls and emails within SLA tim
Posted 6 days ago | Updated 1 hour ago

Field Service Engineer (Atlanta area)

Flextronics

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Remote or Middle River, Maryland, USA

Full-time

Job Posting Start Date 07-23-2025 Job Posting End Date Job Summary To support our extraordinary teams who build great products and contribute to our growth, we're looking to add a Field Service Engineer - Remote (Atlanta area). Reporting to the Director, Field Applications the Field Service Engineer- Remote (Atlanta area) is responsible for providing service and support at customer sites located throughout their assigned territory. What a typical day looks like: Provide installation supervi
Posted 2 days ago | Updated 6 hours ago

Associate BI Developer

Kforce Technology Staffing

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Remote or St. Louis, Missouri, USA

Contract

RESPONSIBILITIES: Kforce has a client that is seeking an Associate BI Developer in Saint Louis, MO. Responsibilities: * Participate in requirement-gathering sessions with business sponsors * Participate in the creation of project documentation * Develop and maintain low complexity ad hoc and recurring business intelligence reporting solutions through all stages of the software development lifecycle, using a variety of reporting tools and techniques * Use and support products that contain interm
Posted 10 days ago | Updated 1 hour ago

Program Operations Analyst

Johns Hopkins Applied Physics Laboratory (APL)

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Laurel, Maryland, USA

Full-time

Description Do you enjoy working on challenging projects? Are you skilled in customer service, problem solving and have a high attention to detail? Do you desire participating on groundbreaking projects? If so, we 're looking for someone like you to join our team at APL. We are seeking a Program Analyst to help us execute the Force Projection Sector's (FPS) varying portfolio of projects. You 'll be joining a dedicated and enthusiastic team of business professionals that provides operational
Posted moments ago

Associate, Customer Care

Xoriant Corporation

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Remote

Contract

Job Title: Associate, Customer Care Duration: 3+ months contract Location: Remote, USA Overview: Embark on a fulfilling journey of professional development within a dynamic and fast-paced production environment as a Customer Care Senior Associate. As an integral part of our team, you will hold a pivotal role connecting our clients and their esteemed customers. Your dedication to service excellence will be unwavering, and you ll find fulfillment in embracing challenges that allow your exceptional
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Posted 59 days ago | Updated 15 days ago