customer service Jobs in massachusetts

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Remote Syteline Systems Analyst

Software Guidance & Assistance

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Remote or Oshkosh, Wisconsin, USA

Contract

Software Guidance & Assistance, Inc., (SGA), is searching for a Sr. Systems Analyst for a remote consulting opportunity with one of our premier manufacturing clients. Position Summary: The Syteline 7 Technical Business Analyst serves as a key liaison between business units and IT, focusing on the Infor Syteline ERP system. This role is responsible for analyzing business processes, identifying system improvements, and implementing technical solutions to enhance operational efficiency. Key Respons
Posted 21 days ago | Updated 4 hours ago

Sr. Analyst - Data Delivery and Governance Pipeline

Ascension Health

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Remote

Full-time

Details Department: Ascension Data Delivery and Governance Schedule: Full Time, Monday - Friday, 8-5pm CTLocation: Remote Benefits Paid time off (PTO) Various health insurance options & wellness plan Retirement benefits including employer match plan Long-term & short-term disability Employee assistance programs (EAP) Parental leave & adoption assistance Tuition reimbursement Ways to give back to your community Benefit options and eligibility vary by position. Compensation varies based
Posted 32 days ago | Updated 6 hours ago

Field Engineer 1

GE Healthcare

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Remote

Full-time

Job Description Summary The Field Engineer I performs on time and accurate Preventative Maintenance in one or more modalities of equipment. The FE1 is aware of and follows all Field Modification Instructions and/or Instrument Service Information bulletins. Works with experienced Field Engineers, both onsite and remotely, to learn troubleshooting, repair, and equipment installation techniques. Responsible for driving customer satisfaction through Service Excellence. This is a remote role that re
Posted 3 days ago | Updated 6 hours ago

Field Service Engineer III (MS)(East Coast)

Thermo Fisher Scientific

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North Carolina, USA

Full-time

Work Schedule First Shift (Days) Environmental Conditions Some degree of PPE (Personal Protective Equipment) required (safety glasses, gowning, gloves, lab coat, ear plugs etc.) Job Description Summary: Unity Lab Services, a part of Thermo Fisher Scientific, provides integrated solutions, instrument, and enterprise services to our customers. The Field Service Engineer is responsible for managing all aspects of field service support and customer relationship management including but not limi
Posted 37 days ago | Updated 6 hours ago

Sr. Chief Engineer

Cushman & Wakefield

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Remote or Chatham, New Jersey, USA

Full-time

Job Title Sr. Chief Engineer Job Description Summary Senior Chief Engineer is responsible for the effective daily leadership of his/her staff, managing the engineering program to the highest level of quality work and customer service and the administration of his/ her department in alignment with the Management Team, C&W Engineering Platform and Client expectations. The Senior Chief Engineer will perform at the highest of ethical standard, reflecting the core values of C&W as defined in its Bus
Posted 4 days ago | Updated 6 hours ago

IT Help Desk Analyst 1 (day shift) - HYBRID (3 days per week onsite)

Trinity Health

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Remote or Livonia, Michigan, USA

Full-time

Employment Type: Full timeShift: Description: At least 3 days per week on-site required, in either Livonia, Michigan, or New Town Square, Pennsylvania. **NOTE: The majority of this work will be in a high volume call center style environment. **Preferred Skills: Service Now, Microsoft O365 suite, Azure, and Multi-factor authentication. Under general supervision is responsible for providing the single point of customer contact, support or resolution of basic inquiries, requests, and problems
Posted 48 days ago | Updated 6 hours ago

Mainframe z/OS System Programmer

U-Haul International, Inc

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Remote or Phoenix, Arizona, USA

Full-time

Location: 2727 N Central Ave, Phoenix, Arizona 85004 United States of America U-Haul is searching for a Mainframe z/OS System Programmer to join our development team! Become part of a stable and continually growing IT organization. Job Duties: Act as support and domain expert for z/OS operating system and system components; provide direct technical support as needed in the planning, coordination, installation, implementation and testing of releases, upgrades, or changes to z/OS operating syste
Posted 17 days ago | Updated 6 hours ago

Technical Architect - Dynamics 365 CE & Power Platform

Capgemini America, Inc.

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Remote

Full-time

Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you d like, where you ll be supported and inspired bya collaborative community of colleagues around the world, and where you ll be able to reimagine what s possible. Join us and help the world s leading organizationsunlock the value of technology and build a more sustainable, more inclusive world. Role and Responsibilities: Solution Architecture & Design Lead the technical design of D365 CE (S
Posted 11 days ago | Updated 2 hours ago

Field Engineer 1 Eastern MA/RI

GE Healthcare

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Boston, Massachusetts, USA

Full-time

Job Description Summary Job Description Roles and Responsibilities: Role Summary : The Field Engineer I performs on time and accurate Preventative Maintenance in one or more modalities of equipment. The FE1 is aware of and follows all Field Modification Instructions and/or Instrument Service Information bulletins. Works with experienced Field Engineers, both onsite and remotely, to learn troubleshooting, repair and equipment installation techniques. Responsible for driving customer satisfacti
Posted 45 days ago | Updated 6 hours ago

Field Service Engineer 1 Anesthesia - DC

GE Healthcare

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Remote

Full-time

Job Description Summary The Field Engineer I performs on time and accurate Preventative Maintenance in one or more modalities of equipment. The FE1 is aware of and follows all Field Modification Instructions and/or Instrument Service Information bulletins. Works with experienced Field Engineers, both onsite and remotely, to learn troubleshooting, repair and equipment installation techniques. Responsible for driving customer satisfaction through Service Excellence. Job Description Responsibiliti
Posted 46 days ago | Updated 6 hours ago

Professional Services Engineer

VAST Data

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Remote

Full-time

Description VAST Data is looking for a Professional Services Engineer to join our growing team! This is a great opportunity to be part of one of the fastest-growing infrastructure companies in history, an organization that is in the center of the hurricane being created by the revolution in artificial intelligence. "VAST's data management vision is the future of the market." - Forbes VAST Data is the data platform company for the AI era. We are building the enterprise software infrastructure
Posted 20 days ago | Updated 6 hours ago

Professional Services Engineer

VAST Data

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New York, USA

Full-time

Description VAST Data is looking for a Professional Services Engineer to join our growing team! This is a great opportunity to be part of one of the fastest-growing infrastructure companies in history, an organization that is in the center of the hurricane being created by the revolution in artificial intelligence. "VAST's data management vision is the future of the market." - Forbes VAST Data is the data platform company for the AI era. We are building the enterprise software infrastructure
Posted 20 days ago | Updated 6 hours ago

Bilingual Portuguese Helpdesk Support Technician

TEKsystems c/o Allegis Group

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Fall River, Massachusetts, USA

Full-time

Must be proficient Portuguese and English Remote Help Desk $19-24/hour based on experience Respond to customer issues via phone, email, chat, and within ticketing system.Maintain communication and status of trouble tickets submitted by clients from initial communications to continued follow-ups.Ability to communicate technical dataProvide documentation based on customer interaction within ticketing system.Contribute to a growing knowledge base.Deploy, Troubleshoot, repair, maintain, install, an
Posted 12 days ago | Updated 3 hours ago

IT Service Desk Analyst

TEKsystems

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Remote or Cincinnati, Ohio, USA

Full-time

Description The Service Desk Analyst is responsible for providing a single point of contact for all IT related user inquiries and issues. QUALIFICATIONS AND PREFERRED SKILLS Essential: 3+ years' of Help Desk support experience providing technical support in a fast-paced enterprise environment. Knowledge of computer hardware, software, and operating systems. Experience troubleshooting and resolving technical issues. Possess strong logic, problem solving, and reasoning skills. Familiarity with Hel
Posted 2 days ago

Mobility Technicians x4

Apex Systems

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Boston, Massachusetts, USA

Full-time

Job#: 2082985 Job Description: Position: Mobile Device Technician Locations: Charlestown, MA Rate: $25 - $30/hr based on experience Duration: 3+ month contract, potential to extend or convert perm For applicants who are interested in this opportunity; please send your updated resume to Alexa Whalen, Talent Strategy Team Lead, at Position Description: Manage all aspects of mobile device procurement, including ordering, receiving, provisioning, system administration, and support services for
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Posted 12 days ago | Updated 4 hours ago

Business Analyst

Apex Systems

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Chelsea, Massachusetts, USA

Full-time

Job#: 2083960 Job Description: Apex Systems is a world class technology services business that incorporates industry or insights and experience to deliver solutions that fulfill our clients' digital visions. Apex has an opportunity for an Business Analyst. For applicants who are interested in this opportunity, send your updated resume to Mike Konjoian, Account Manager, at . Here are the details: Position: Business Analyst Location? 200 Arlington Street, Chelsea MA Duration: 12 months + possi
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Posted 5 days ago | Updated 4 hours ago

Planner II

Apex Systems

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Remote

Full-time

Job#: 2083394 Job Description: Apex Systems, the Nation's 2nd largest Technical Staffing and Services Firm, has an opening for a Planning Engineer with a Fortune 500 Company, Contract Position! *If you are interested in this role, please email your resume to Chris at or to Emily at Planning Engineer Location: 100% Remote Length: 12 + months contract Payrate range: $30-$40/hr. Schedule: Monday- Friday The Role Lead network grooming operations by transitioning services from the Coriant 7100
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Posted 4 hours ago

Staff Software Engineer, Integrated Knowledge Management (RAG)

Airbnb

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Remote

Full-time

Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way. The Community You Will Join: Providing world class customer service for our community of guests and hosts is a critical mission of Airbn
Posted 60+ days ago | Updated 6 hours ago

Law Firm Help Desk Technician

Motion Recruitment Partners, LLC

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Boston, Massachusetts, USA

Full-time

This is a full-time, remote opportunity (EST hours) to join a growing technology-forward organization supporting its East Coast operations. The team is looking for an IT support professional to provide front-line technical assistance and maintain smooth IT operations across multiple locations. You'll be working with a wide range of devices and software in a structured and supportive tech environment. If you're passionate about IT support and enjoy being the go-to person for solving end-user issu
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Posted 58 days ago | Updated 3 hours ago

Data Engineer // Snowflake + dbt focus - FULLY REMOTE

Apex Systems

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Remote or Missouri, USA

Full-time

Job#: 2083315 Job Description: Apex Systems is hiring a Data Engineer for a major Healthcare company. 4+ month contract FULLY REMOTE anywhere in the United States, CST preferred. You must be authorized to work in the United States without sponsorship. About the role: This role will join the Clinical Analytics Engineering team to play a key part in standardizing and consolidating clinical data across internal and vendor platforms into a single model for the enterprise. The clinical data in scope
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Posted 8 days ago | Updated 4 hours ago