customer service Jobs in raleigh, nc

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Technical Specialist - Junior

Sunrise Systems, Inc.

Raleigh, North Carolina, USA

Contract

Job Title: Technical Specialist - Junior Job ID: 25-09120 Location: Raleigh NC Duration: 12 Months Of Contract Job Description: The Client is seeking a Technical Specialist (Junior) to support the Service Desk/Accounts Team. This role involves advanced technical support, account administration, and troubleshooting for 12,000+ users. The specialist will handle incidents, perform password resets, manage Active Directory, and ensure compliance with IT security policies. Key Responsibilities: Provi

Sprinkler Service Technician

Johnson Controls

Raleigh, North Carolina, USA

Full-time

Job DescriptionBuild your best future with the Johnson Controls team As a global leader in smart, healthy and sustainable buildings, our mission is to reimagine the performance of buildings to serve people, places and the planet. Join a winning team that enables you to build your best future! Our teams are uniquely positioned to support many industries worldwide. You will have the opportunity to develop yourself through meaningful service work and learning opportunities. We strive to provide o

IT Technology Specialist

InterBase Corporation

Raleigh, North Carolina, USA

Contract

Hi, I am looking for IT Technology Specialist for my client. Skill: Provide IT support for Microsoft Active Directory and other Microsoft platforms via web-based solutions.Collaborate with customers, service desk, and technical services.Diagnose and resolve technical issuesHandle hardware and software installations, repairs, maintenance, and upgrades.Ensure follow-up services or issue escalation.Coordinate vendor repair services.Preferred Licensing/Certifications Microsoft, A+, ITIL

Legal Administrative Temp - Claims Support

Software Guidance & Assistance

Raleigh, North Carolina, USA

Contract

Software Guidance & Assistance, Inc., (SGA), is searching for a Legal Administrative Temp - Claims Support for a contract assignment with one of our premier Human Resources services clients in NC. This role will be remote. *MUST BE LOCAL TO NC/SC Responsibilities : We are seeking a detail-oriented and organized Legal Administrative Temp to provide essential support to the firm's Employment Practices Liability ( "EPL") Claims team. This role will assist with administrative tasks including pul

Customer Care Advocate

Software Guidance & Assistance

Cary, North Carolina, USA

Contract

Software Guidance & Assistance, Inc., (SGA), is searching for a Customer Care Advocate for a CONTRACT assignment with one of our premier Insurance Services clients in Cary, NC . We are actively hiring Customer Care Advocates for our Dental Global Customer Solutions (GCS) team! As a Customer Care Advocate, you will receive in-bound customer service inquiries via the telephone and/or email and resolve problems by putting customers at the heart of all you do. The successful candidate will leve

NCDOT-Specialist- Mid Level

Apex Systems

Raleigh, North Carolina, USA

Full-time

Job#: 2081405 Job Description: Apex Systems is currently hiring for ArcGIS Helpdesk Associate with a reputable client they support. Location: 100% remote Pay Rate: $25-$30/hr W2 Engagement Type: Contract Short Description: This resource is dedicated to providing help desk support and GIS analysis support through the next year. Typical Experience: 24-36 months Complete Description: This a Mid-Level GIS Analyst/Help Desk support contractor which provides excellent verbal communication and te

Part-Time Claims Consultant

Software Guidance & Assistance

Cary, North Carolina, USA

Contract

Software Guidance & Assistance, Inc., (SGA), is searching for a Part-Time Claims Consultant for a CONTRACT assignment with one of our premier Insurance Services clients. This position is fully remote. The Claims Consultant evaluates individual disability income insurance claims and makes claims decisions in accordance with policy provisions and within prescribed time service standards. In this role, the Claims Consultant is responsible for exercising independent judgment, demonstrating cri

Customer service Agent

Infinite Computer Solutions (ICS)

Remote

Full-time

Call Center Agents role Its a Remote role Strong knowledge of customer management practices.Bachelors degree or 5 or more years of relevant work experience.Self-driven, excellent verbal and written communication skills, ability to multitask, good business acumen, and detail-oriented.Innovative thinker, enjoying challenges and working with cross functional groups.Exceptional written and verbal communication skills and can be trusted to speak for and represent the Customer Support and Operations

Commercial Product Manager III - Digital VoC Analyst

First-Citizens Bank & Trust Company

Raleigh, North Carolina, USA

Full-time

Overview This is a remote role that may be hired in North Carolina. We are seeking a Commercial Banking Digital Product Manager to lead our Voice of the Customer (VoC) process, ensuring that customer insights drive innovation and enhancements across our digital banking channels. This role will be responsible for gathering, analyzing, and translating customer feedback into actionable product improvements to enhance the commercial banking experience. Why Join Us? This is an exciting opportunit

Commercial Product Manager III - Digital VoC Analyst

First-Citizens Bank & Trust Company

Raleigh, North Carolina, USA

Full-time

Overview This is a remote role that may be hired in North Carolina. We are seeking a Commercial Banking Digital Product Manager to lead our Voice of the Customer (VoC) process, ensuring that customer insights drive innovation and enhancements across our digital banking channels. This role will be responsible for gathering, analyzing, and translating customer feedback into actionable product improvements to enhance the commercial banking experience. Why Join Us? This is an exciting opportunit

Automotive Mechanic Mobile

Ryder System

Raleigh, North Carolina, USA

Full-time

Position Description Torque by Ryder is Immediately hiring a Permanent Full Time Experienced Mobile Auto Technician to support our Truck Fleet in Raleigh, NC For More Info Call Jordon or Text "Raleigh AMS4" to Hear it from a Torque Mobile Mechanic Technician Here: ;/p> Technician Positions Pay Each Week Hourly Pay:?$34.00 - $38.00 per hour Ability to earn additional monthly performance incentive Schedule: Flexible 40-hour work week (weekend premiums apply) Fuel Card and Company Cell Phone pro

Mobile Automotive Technician

Ryder System

Raleigh, North Carolina, USA

Full-time

Position Description Torque by Ryder is Immediately hiring a Permanent Full Time Experienced Mobile Auto Technician to support our Truck Fleet in Raleigh, NC For More Info Call Chelsey or Text "Raleigh AMS3" to Hear it from a Torque Mobile Mechanic Technician Here: ;/p> Technician Positions Pay Each Week Hourly Pay:?$31.00 - $34.00 per hour Ability to earn additional monthly performance incentive Schedule: Flexible 40-hour work week (weekend premiums apply) Fuel Card and Company Cell Phone pr

Service Desk Analyst /Accounts Admin

Solomons International

Raleigh, North Carolina, USA

Full-time, Third Party

Service Desk Analyst /Accounts Admin: The Direct Client is seeking a Technical Specialist resource for a 12-month engagement to work with the Service Desk/Accounts Team. This candidate serves as an advanced level resource with specialized knowledge and experience in service desk and account management. Uses technical expertise in the Service Delivery of an Information Technology Infrastructure and an understanding of business needs to evaluate assigned IT incident and problem service desk ticket

Premier Technical Support Specialist

Lenovo

Morrisville, North Carolina, USA

Full-time

General Information Req # WD00078746 Career area: Services Country/Region: United States of America State: North Carolina City: Morrisville Date: Thursday, July 17, 2025 Working time: Full-time Additional Locations: * United States of America - North Carolina - Morrisville Why Work at Lenovo We are Lenovo. We do what we say. We own what we do. We WOW our customers. Lenovo is a US$57 billion revenue global technology powerhouse, ranked #248 in the Fortune Global 500, and serving milli

ISP Technician

TEKsystems c/o Allegis Group

Raleigh, North Carolina, USA

Full-time

Description The Level 1 Help Desk Technician provides first-line support to end-users experiencing technical issues. This role involves troubleshooting hardware and software problems, resolving basic IT issues, and escalating more complex problems to higher-level support teams as needed. Respond to and resolve a high volume of initial IT support requests via phone, email, or chat, including password resets, software installations, and hardware troubleshooting Diagnose and resolve basic hardware

Desktop Support Analyst

Innosoul inc

Raleigh, North Carolina, USA

Contract, Third Party

Job ID: NC-767160 Onsite/Local Desktop Support Analyst (12+/A+/ITIL) with Active Directory/Windows/Office, software/hardware installation/repair, Apple, ServiceNow, and vendor management experience Location: Raleigh NC (CoR-IT) Duration: 12 Months Skills: Provide IT support for Microsoft Active Directory and other Microsoft platforms via web-based solutions. Required 2 Years Collaborate with customers, service desk, and technical services. Required 2 Years Diagnose and resolve technical issues R

Services Cable Engineer

Apex Systems

Durham, North Carolina, USA

Full-time

Job#: 2080581 Job Description: Apex Systems is seeking a Services Cable Engineer for a large technology client with a focus in Data Over Cable Service Interface Specification (DOCSIS) technology. The position is a long-term rolling contract position that can sit remote but will require occasional travel to Raleigh, NC. Pay Range: $62-65/hr. Long-term Contract position Remote position Occasional onsite work in Raleigh, NC required. Job Description Services Consulting Engineer Customer facin

UKG Reporting Analyst

Apex Systems

Raleigh, North Carolina, USA

Full-time

Job#: 2080241 Job Description: Apex Systems, a World-Class Technology Solutions Provider, is seeking applicants for the below position on behalf of our client. Please apply if interested and qualified. Please note that only qualified candidates will be contacted. Position: UKG Reporting/Support Analyst Location: 100% Remote in the US Schedule: Monday-Friday, 1st Shift, EST Hours Duration: 12+ month contract on W2 Pay Rate Range: W2 $35-40/hr, paid for hours worked Industry: Banking Summary

Director, Ecosystem Engineering

Epic Games

Cary, North Carolina, USA

Full-time

WHAT MAKES US EPIC? At the core of Epic's success are talented, passionate people. Epic prides itself on creating a collaborative, welcoming, and creative environment. Whether it's building award-winning games or crafting engine technology that enables others to make visually stunning interactive experiences, we're always innovating. Being Epic means being a part of a team that continually strives to do right by our community and users. We're constantly innovating to raise the bar of engine an

Active Directory Account Admin/Service Desk Analyst

Innosoul inc

Raleigh, North Carolina, USA

Contract, Third Party

Job ID: NC-767739 Onsite/Local Active Directory Account Admin/Service Desk Analyst (15+) with multi-site/multi-domain admin, account/access management, security, software/hardware troubleshooting, ServiceNow experience Location: Raleigh NC (NCDOT) Duration: 12 Months Position: 1(2) Skills: Advanced level resource with specialized knowledge and experience in account management administering Active Directory. Required 3 Years Hands-on experience administering Microsoft Active Directory 2008/2012 i