customer support Jobs

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Technical Support Specialist, Customer Service Tools

Netflix, Inc.

•

Los Gatos, California, USA

Full-time

Netflix is one of the world's leading entertainment services, with 283 million paid memberships in over 190 countries enjoying TV series, films and games across a wide variety of genres and languages. Members can play, pause and resume watching as much as they want, anytime, anywhere, and can change their plans at any time. We want to ensure that nothing gets between our members and their favorite shows, movies, and games. Netflix Customer Service (CS) is here to assist customers when they need
Posted 59 days ago | Updated moments ago

Customer Service Business Operations Support

Robert Half

•

Allentown, Pennsylvania, USA

Contract

Description We are offering a long-term contract employment opportunity for a detail-oriented individual in the role of Customer Service Business Operations Support in Allentown, Pennsylvania. In this role, you will primarily serve as the contact point for critical business systems and applications that impact the daily operations of our customer service team. You'll work in collaboration with various teams, managing system configuration, optimization, and change management. Responsibilities: E
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Posted 29 days ago | Updated 9 hours ago

Software Technical Support Engineering - Customer Experience

Cisco Systems, Inc.

•

Dallas, Texas, USA

Full-time

Have you ever had a poor customer experience and thought of a million ways in which it could be improved? Have you ever empathized with those whose job it is to deliver customer experience and imagined how, if properly empowered and motivated, the overall service delivery experience could be better? If so, we want to talk. We the Webex Customer Experience group, are passionate about delivering amazing experiences to both customers and employees. We believe software can truly change the world and
Posted 2 days ago | Updated moments ago

Mainframe COBOL, Customer/1, Billing Finance Support

ITECS

•

US

Third Party

Position: Mainframe COBOL, Customer/1, Billing Finance Support Location: 100% Remote "Expert Knowledge: Provide specialized insights in customer service and service order management. Technical Support: Resolve customer issues and provide functional support. Documentation: Assist with project documentation and training materials. Liaison: Coordinate with support teams to ensure timely issue resolution. Mentoring: Train and mentor new associates during onboarding. Knowledge Maintenance: Deve
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Posted 10 days ago | Updated 4 days ago

Product Support Engineer (Customer Centric Solutions)

Emerson

•

Austin, Texas, USA

Full-time

JOB DESCRIPTION Provide system level post-delivery support for sophisticated custom systems including handling technical requests from end-users, troubleshooting and resolving unexpected system behaviors and coordinating across engineering teams to resolve technical issues! This role should be able to analyze data and have initiative problem solving skills to find the root cause of issues and effectively raise problems to appropriate engineering team. The system product support engineer will se
Posted 16 days ago | Updated moments ago

Customer Service Business Operations Support

Talent Software Services, Inc

•

Cumberland, Rhode Island, USA

Contract

Customer Service Business Operations SupportJob Summary: Talent Software Services is in search of a Customer Service Business Operations Support for a contract position in Cumberland, RI. The opportunity will be one year with a strong chance for a long-term extension.Position Summary: Reporting to the Sr. Manager of Channel Strategy & Customer Experience, the Business Operations Support Specialist serves as the primary point of contact for our critical business systems and applications affecting
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Posted 31 days ago | Updated 7 hours ago

Customer Service Business Operations Support

PTR Global

•

Cumberland, Rhode Island, USA

Full-time

Role: Business Operations Support (Customer service application) Location: Cumberland, RI (Hybrid) 12 Months contract with possibility of extension Job Description: Reporting to the Senior Manager of Channel Strategy & Customer Experience, the Business Operations Support Specialist serves as the primary point of contact for our critical business systems and applications affecting the day to day operations of the customer service team. This team, in collaboration with Business, Product, IT, an
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Posted 31 days ago | Updated 9 hours ago

Technical Support Specialist

Metasys Technologies

•

Honolulu, Hawaii, USA

Contract

Technical Support Specialist Honolulu HI 96813 12 Months Contract Mon-Fri 8:00 am - 5:00 pm Position Objectives " The Customer Service Representatives are responsible for providing quality telephone support to our customers, both internal and external to Client. Supporting calls from different business offerings within the Hawaii Operations. " They provide remote customer assistance using telephone diagnostics software for technical problems. " They ensure Quality by following Client Call / Syst
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Posted 19 days ago | Updated 7 hours ago

Live Chat Tech Support

RMS IT Solutions Inc

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Remote

Full-time

RMS IT Solutions Inc. is a rapidly growing technology company that offers innovative solutions to businesses across various industries. We provide a wide range of services, including IT support, cloud computing, and cybersecurity. We are looking for a highly motivated and skilled individual to join our team as a Live Chat Tech Support. Position Overview: As a Live Chat Tech Support, you will be responsible for providing technical support and assistance to our clients through online chat. You wil
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Posted 2 days ago

Help Desk Analyst 1

Think Development Systems, Inc.

•

Conyers, Georgia, USA

Third Party, Contract

Help Desk Analyst 1 Rate : ALAP Location Conyers, GA 30013 Last Date : 5/8/2025 Provides technical assistance to both internal and external customers for tier one issues. This position requires handling a high volume of calls in a call center environment focused on customer service. Internal customer support involves troubleshooting hardware, software, and connectivity issues. The Analyst will be responsible for escalation to the appropriate second tier support, opening tickets with various ven
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Posted 5 days ago

Technical Support Analyst (Medical Devices) - Cust Contract Admin

Pyramid Consulting, Inc.

•

Remote

Contract

Immediate need for a talented Technical Support Analyst (Medical Devices) - Cust Contract Admin. This is a 12+months contract opportunity with long-term potential and is located in US (Remote). Please review the job description below and contact me ASAP if you are interested. Job ID: 25-69451 Pay Range: $32 - $40/hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location). Key Responsibilities
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Posted 11 days ago

Senior Solution Engineer

Onit, Inc.

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Remote

Full-time

Role: Senior Solution Engineer Location: Remote, USA Position Summary As a Sr. Solution Engineer at Onit, you will play a critical role in providing exceptional technical support to clients utilizing our suite of products. You will be responsible for troubleshooting and resolving complex technical issues as well as performance optimization, ensuring that our clients have a seamless and successful experience with our solutions. This position offers an exciting opportunity to work cross-functional
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Posted 6 days ago | Updated 6 days ago

Desktop Support Engineer

Horizontal Talent

•

Shasta, California, USA

Contract

We are seeking a dedicated and skilled Desktop Support Engineer to join our team in Pleasanton, CA. This role offers an exciting opportunity to provide technical support and ensure client satisfaction in a dynamic environment. Responsibilities Respond promptly to customer support tickets and resolve technical issues efficiently. Diagnose and troubleshoot problems related to RFID technology and associated hardware. Collaborate with senior engineers to escalate and address complex technical challe
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Posted 12 days ago | Updated 3 days ago

Desktop Support Analyst

Tentek, Inc.

•

Beverly Hills, California, USA

Contract

Desktop Support Analyst Duties: Troubleshoot hardware and software issues onsite and remotely, including on-air support.Equipment setups and moves.Computer imaging and configuration.Log, update and follow up on support requests in ticketing system.Ensure support meets the customer requirements as defined in the Service Level Agreements.Assist other groups in Technology with tasks required onsite.Assist with technical projects, including planning, implementing, assisting in the installation and s
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Posted 19 days ago

Technical Support - Helpdesk - Position in Columbia, SC

Trident Solutions

•

Columbia, South Carolina, USA

Contract

EXPERIENCE REQUIREMENTS: MUST have Associate Degree or higher level degree in Computer Science, Information Technology or other job related degree. If no degree, must have 2 years of job related work experience. Seeking candidates with at least 1 year of technical call center experience. This position is onsite in Columbia, SC Monday - Friday. Normal daytime hours. No remote work. JOB DESCRIPTION Receive, monitor, and manage all high severity incidents, escalations and requests for the entire
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Posted 26 days ago

PC/LAN Technician

Idealforce LLC

•

Phoenix, Arizona, USA

Contract

IDEALFORCE has a Contract position available immediately for a PC/LAN Technician to join our customer inPhoenix, AZ This is an ONSITE position. Position requires heavy travel, pretty much all time. Please find below additional details about this job. Kindly respond with your most up to date resume if you would like to pursue this opportunity. Client is considering only LOCAL Candidates for this role. Job Description Roles & Responsibilities Must have a current AZ Drivers license with a good dri
Posted 10 days ago | Updated 2 days ago

IT Helpdesk Analyst

Federal Soft Systems Inc.

•

Conyers, Georgia, USA

Contract

IT Helpdesk AnalystBilingual - Spanish/English20-23 W2 GA DDS Help Desk Analyst 1 (762935)2206 East View Parkway Conyers, GA 30013 This position is located at DDS Headquarters in Conyers, Georgia. MUST be Bilingual, Spanish/English Provides technical assistance to both internal and external customers for tier one issues. This position requires handling a high volume of calls in a call center environment focused on customer service. Internal customer support involves troubleshooting hardware, s
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Posted 4 days ago

PC/LAN Technician

Idealforce LLC

•

Phoenix, Arizona, USA

Contract

IDEALFORCE has a Contract position available immediately for a PC/LAN Technician to join our customer inPhoenix, AZ This is an ONSITE position. Position requires heavy travel, pretty much all time. Please find below additional details about this job. Kindly respond with your most up to date resume if you would like to pursue this opportunity. Client is considering only LOCAL Candidates for this role. Job Description: Role & Responsibilities Must have a current AZ Drivers license with a good dri
Posted 11 days ago | Updated 2 days ago

Technical Support Advisor

Koch Business Solutions

•

Bridgeton, Missouri, USA

Full-time

Koch Air, LLC has been focused on the distribution of quality Carrier residential and commercial products since 1936, and is among the oldest and largest Carrier distributors. Today, Koch Air, has eleven branch locations, 35 delivery vehicles, and more than 300,000 square feet of equipment and parts warehousing throughout the Midwest. We are seeking a Technical Support Advisor for our St. Louis branch supporting the products sold by Koch Air. This Technical Support Advisor will join an experienc
Posted 1 day ago | Updated moments ago

Client Services Engineer

IDR Inc.

•

Atlanta, Georgia, USA

Full-time

Client Support Specialist IDR's largest client is looking for an IT support Specialist to join their team in the Atlanta area! This is a hybrid role after 90 days. Responsibilities of the Client Support Specialist:Provide technical support to end users within the organizationTest emerging new technologies and train end users on these technologiesWorking hands on with network troubleshooting and issue resolutionImplement best practices for IT service managementDiagnose and resolve software and h
Posted 2 days ago | Updated 4 hours ago