customer Jobs in New York

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Vice President Customer Experience

Acunor Infotech

Jersey City, New Jersey, USA

Full-time

Job Title: Vice President Customer Experience (CX) Location: Dallas, TX / New Jersey (2 positions) Employment : Fulltime Position Summary: We are seeking a dynamic and visionary Vice President Customer Experience (CX) to lead and shape the end-to-end CX strategy for our clients. The ideal candidate will possess deep expertise in CX transformation, digital engagement models, and emerging technologies such as CCaaS and conversational AI. This leader will drive strategic roadmap development, own

Director - customer success

Photon

New York, New York, USA

Full-time

Position: Director - customer successLocation: New York, NY - Onsite Type: Full time Responsibilities: Client relationship management and business development: manage client relationships, build portfolio, own the opportunity management cycle: Prospect-Evaluate-Propose-Close Client delivery assurance: collaboration with all delivery stakeholders involved to ensure fulfilment of all commitments to the client. Account planning and governance: create the account plan including relationships requi

Customer support specialist

EmployVision

New York, New York, USA

Contract

Location: NY, NY (SoHo) Join our New York-based nonprofit! We deliver medically tailored meals free of charge to individuals with severe illnesses, improving their health with compassion. We're looking for an empathetic and highly motivated Client Success Specialist to join our Program Services Team. You'll be crucial in connecting New Yorkers to our life-changing program, providing high-quality customer support, and navigating client challenges in a fast-paced environment. Provide exceptional c

CJA Specialist(Customer Journal Analytics)

Factspan Inc

New York, New York, USA

Third Party, Contract

Job Title: CJA Specialist(Customer Journey Analytics) Location: New York(Onsite Hybrid 2 days a week) Type: Both Contract(C2C) and Fulltime About the Role: We are looking for a skilled Customer Journey Analytics (CJA) Specialist to join our team. This role will focus on implementing solutions for clients in the digital and marketing space using Adobe technologies to drive business transformation. Responsibilities: Communicate with clients for requirement gathering and deliver solutions aligned w

Sr. Customer Innovation Specialist required for a Long Term Onsite position in Brooklyn, NY

Svam International, Inc.

Brooklyn, New York, USA

Contract, Third Party

We are trying to source Sr. Customer and Innovation Specialist for our direct client at Brooklyn, NY. We need Senior innovation Specialist who will drive innovation and enhance client experience by implementing cutting-edge solutions and fostering a client-centric approach. This role involves identifying and integrating new technologies and methodologies, developing strong relationships with clients, and regularly reviewing and assessing processes, tools, and services It will be a Long Term onsi

Business Architect (MarTech) - Digital Customer Experience, Financial Services

Capgemini America, Inc.

New York, New York, USA

Full-time

At Capgemini Engineering, the world leader in engineering services, we bring together a global team of engineers, scientists, and architects to help the world s mostinnovative companies unleash their potential. From autonomous cars to life-saving robots, our digital and software technology experts think outside the box as theyprovide unique R&D and engineering services across all industries. Join us for a career full of opportunities. Where you can make a difference. Where no two days arethe sam

Customer Data Analyst

FanDuel

New York, New York, USA

Full-time

ABOUT FANDUEL FanDuel Group is the premier mobile gaming company in the United States and Canada. FanDuel Group consists of a portfolio of leading brands across mobile wagering including: America's #1 Sportsbook, FanDuel Sportsbook; its leading iGaming platform, FanDuel Casino; the industry's unquestioned leader in horse racing and advance-deposit wagering, FanDuel Racing; and its daily fantasy sports product. In addition, FanDuel Group operates FanDuel TV, its broadly distributed linear cable

Lead Data Scientist - Digital + Customer

Macy's

New York, New York, USA

Full-time

Job Description Be part of an amazing story. Macy's is more than just a store. We're a story. One that's captured the hearts and minds of America for more than 160 years. A story about innovations and traditionsabout inspiring stores and irresistible productsabout the excitement of the Macy's 4th of July Fireworks, and the wonder of the Thanksgiving Day Parade. We've been part of memorable moments and milestones for countless customers and colleagues. Those stories are part of what makes this

Senior Data Scientist - Digital + Customer

Macy's

New York, New York, USA

Full-time

Job Description Be part of an amazing story. Macy's is more than just a store. We're a story. One that's captured the hearts and minds of America for more than 160 years. A story about innovations and traditionsabout inspiring stores and irresistible productsabout the excitement of the Macy's 4th of July Fireworks, and the wonder of the Thanksgiving Day Parade. We've been part of memorable moments and milestones for countless customers and colleagues. Those stories are part of what makes this

Customer Accounts Advisor

Aarons

Perth Amboy, New Jersey, USA

Full-time

Customer Accounts Advisor Hiring Range Minimum to Maximum: $17.00 - $18.00 This position is also eligible for incentive pay based on performance. Aaron's Customer Account Advisors serve as coaches to our customer, driving payment collections and lease agreement renewals by understanding lease agreement benefits and ensuring customers are 100% satisfied with the product. As a Customer Account Advisor, you will build relationships with our customers over the phone and face-to-face to help bring t

100% Remote - Customer support representative/Call Center representative -100% Remote - Only W2

Empower Professionals

Remote

Contract

Role: Customer Service Analysts/Contact Center Support Location: Remote Duration: 12+ Months Rate: $13.50 on W2 AI Note: Remote worker verification process to be put in place immediately via webcam and audits will be performed eventually. Closed workspace (any room that can be closed by a door, office, bedroom, etc.) No shared living spaces unless living alone If the laptop or screen can be seen from a window it must be covered (shade, blinds, curtains, etc.) Highspeed Internet verification (sc

Product Manager Contact Center Customer Experience (Amazon Connect)

Pull Skill Technologies

Parsippany-Troy Hills, New Jersey, USA

Contract, Third Party

Role: Product Manager Contact Center Customer Experience (Amazon Connect) Location: Parsippany, NJ (Hybrid 3 days onsite/week) Long term Job Overview: We are seeking a results-driven and customer-focused Product Manager to lead initiatives that enhance the Contact Center Customer Experience, with a strong emphasis on Amazon Connect. This role requires close collaboration with stakeholders across operations, technology, customer service, and UX teams to design and deliver seamless, scalable, and

Customer Service Representative / Truck Dispatcher

International Information Technology Team, Inc.

Jersey City, New Jersey, USA

Contract, Third Party

Role : Customer Service Representative / Truck Dispatcher Location : New Jersey Duration : 12+Months New Jersey based Granite Stone wholesaler / Distributor in the Mid-Atlantic States is seeking a motivated and experienced hands-on Customer Service Representative/ Trucks Dispatcher. As a customer service representative, you will be the first line of communication for our customers. customer orders are taken via e-mail, telephone and in person. Daily tasks include the following: Support custom

Director, Media Analytics & Customer Success

Robert Half

Pearl River, New York, USA

Full-time

Description We are looking for an experienced Director to join our Media Analytics & Customer Success team in Pearl River, New York. In this role, you will lead strategic initiatives that drive client success by combining data-driven insights with advanced media analytics. You will collaborate with cross-functional teams to deliver impactful solutions for a diverse portfolio of clients across multiple media channels. Responsibilities: Develop and oversee the implementation of measurement frame

Director of AI/ML Customer Engineering

Adobe Systems

New York, New York, USA

Full-time

Our Company Changing the world through digital experiences is what Adobe's all about. We give everyone-from emerging artists to global brands-everything they need to design and deliver exceptional digital experiences! We're passionate about empowering people to create beautiful and powerful images, videos, and apps, and transform how companies interact with customers across every screen. We're on a mission to hire the very best and are committed to creating exceptional employee experiences wher

Customer Service Fundamentals Job Training

Year Up United

Newark, New Jersey, USA

Full-time

Year Up United is a one-year or less, intensive job training program that provides young adults with in-classroom skill development, access to internships and/or job placement services, and personalized coaching and mentorship. Year Up United participants also receive an educational stipend. The program combines technical and professional training with access to internships and job placement support through our industry-leading talent placement firm YUPRO Placement. If you receive an internship,

Technical Support and Customer Service Associate (32581)

Myticas LLC

US

Contract

Technical Support and Customer Service Associate - REMOTE Contract: 12 months with possible CTH Schedule: 3rd shift - 12 am to 9 am, Tuesday thru Saturday Work Type: Fully Remote Myticas is actively seeking a Technical Support and Customer Service Associate for a direct client to join their Personal Support Center (PSC) team. This role is perfect for someone with a passion for helping others, a knack for troubleshooting, and the ability to thrive in a fast-paced, tech-forward environment. As a

Customer care executive

Incedo Inc

Remote

Full-time

Location- Remote Client- Incedo Duration-Full-Time role with Incedo Responsbilitties- Candidate should have 5 years experience as a customer service Candidate should have excellent communication in English and French. Candidate must have excellent experience with banking or finance domain. Candidate must have some knowledge about sales. Candidate must have managed inbound and outbound calls.

Customer Service Representative

Pyramid Consulting, Inc.

Remote

Contract

Immediate need for a talented Customer Service Representative. This is a 03+months contract opportunity with long-term potential and is located in US(Remote). Please review the job description below and contact me ASAP if you are interested. Job ID: 25-80303 Pay Range: $18 - $19/hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location). Key Responsibilities: Working Hours: 8 AM - 6 PM PSTTra

W2 - Sr IT Application Analyst (Dynamics 365, Customer Insights, Healthcare, Agile Scrum, User stories) - Remote

Tanson Corp

Remote or Minnesota, USA

Contract

Duties: Scope: Configuration and support of Dynamics 365 with a focus on building out Customer Insights that can be scaled across the organization. Required: Experience in Dynamics 365 configuration and requirements gathering. Experience with Customer Insights rollout for a large organization Preferred: Experience in a healthcare environment Prefer Microsoft Dynamics certifications The selected candidate would be expected to proactively communicate and collaborate with stakeholders, product ow