customer Jobs in New York

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CJA Specialist(Customer Journal Analytics)

Factspan Inc

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New York, New York, USA

Contract, Third Party

Job Title: CJA Specialist(Customer Journey Analytics) Location: New York(Onsite Hybrid 2 days a week) Type: Both Contract(C2C) and Fulltime About the Role: We are looking for a skilled Customer Journey Analytics (CJA) Specialist to join our team. This role will focus on implementing solutions for clients in the digital and marketing space using Adobe technologies to drive business transformation. Responsibilities: Communicate with clients for requirement gathering and deliver solutions aligned w
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Posted 13 days ago

Director - customer success

Photon

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New York, New York, USA

Full-time

Position: Director - customer successLocation: New York, NY - Onsite Type: Full time Responsibilities: Client relationship management and business development: manage client relationships, build portfolio, own the opportunity management cycle: Prospect-Evaluate-Propose-Close Client delivery assurance: collaboration with all delivery stakeholders involved to ensure fulfilment of all commitments to the client. Account planning and governance: create the account plan including relationships requi
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Posted 4 days ago

Vice President Customer Experience

Acunor Infotech

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Jersey City, New Jersey, USA

Full-time

Job Title: Vice President Customer Experience (CX) Location: Dallas, TX / New Jersey (2 positions) Employment : Fulltime Position Summary: We are seeking a dynamic and visionary Vice President Customer Experience (CX) to lead and shape the end-to-end CX strategy for our clients. The ideal candidate will possess deep expertise in CX transformation, digital engagement models, and emerging technologies such as CCaaS and conversational AI. This leader will drive strategic roadmap development, own
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Posted 14 hours ago

Customer support specialist

EmployVision

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New York, New York, USA

Contract

Location: NY, NY (SoHo) Join our New York-based nonprofit! We deliver medically tailored meals free of charge to individuals with severe illnesses, improving their health with compassion. We're looking for an empathetic and highly motivated Client Success Specialist to join our Program Services Team. You'll be crucial in connecting New Yorkers to our life-changing program, providing high-quality customer support, and navigating client challenges in a fast-paced environment. Provide exceptional c
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Posted 11 days ago | Updated 11 days ago

Business Architect (MarTech) - Digital Customer Experience, Financial Services

Capgemini America, Inc.

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New York, New York, USA

Full-time

At Capgemini Engineering, the world leader in engineering services, we bring together a global team of engineers, scientists, and architects to help the world s mostinnovative companies unleash their potential. From autonomous cars to life-saving robots, our digital and software technology experts think outside the box as theyprovide unique R&D and engineering services across all industries. Join us for a career full of opportunities. Where you can make a difference. Where no two days arethe sam
Posted 25 days ago | Updated 1 day ago

Director, Media Analytics & Customer Success

Robert Half

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Pearl River, New York, USA

Full-time

Description We are looking for an experienced Director to join our Media Analytics & Customer Success team in Pearl River, New York. In this role, you will lead strategic initiatives that drive client success by combining data-driven insights with advanced media analytics. You will collaborate with cross-functional teams to deliver impactful solutions for a diverse portfolio of clients across multiple media channels. Responsibilities: Develop and oversee the implementation of measurement frame
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Posted 11 days ago | Updated 4 hours ago

Customer Service Technical Specialist (32665)

Myticas LLC

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Remote or New York, New York, USA

Contract

Myticas's direct client is currently seeking an B2B Customer Service Technical Specialist for a 100% Remote (for EST & CST locations) contract opportunity. NOTE: W2 only! Resource may have to use their own equipment for this role is 100% remote. Expected to work CT hours (8AM-4.30PM); open to candidates from ET & CT zones Job Description: Requires in-depth conceptual and practical knowledge of technical customer service theories and principles and applies general knowledge of business and indu
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Posted 4 hours ago

Director of AI/ML Customer Engineering

Adobe Systems

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New York, New York, USA

Full-time

Our Company Changing the world through digital experiences is what Adobe's all about. We give everyone-from emerging artists to global brands-everything they need to design and deliver exceptional digital experiences! We're passionate about empowering people to create beautiful and powerful images, videos, and apps, and transform how companies interact with customers across every screen. We're on a mission to hire the very best and are committed to creating exceptional employee experiences wher
Posted 60+ days ago | Updated 7 hours ago

Sr. Customer Innovation Specialist required for a Long Term Onsite position in Brooklyn, NY

Svam International, Inc.

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Brooklyn, New York, USA

Contract, Third Party

We are trying to source Sr. Customer and Innovation Specialist for our direct client at Brooklyn, NY. We need Senior innovation Specialist who will drive innovation and enhance client experience by implementing cutting-edge solutions and fostering a client-centric approach. This role involves identifying and integrating new technologies and methodologies, developing strong relationships with clients, and regularly reviewing and assessing processes, tools, and services It will be a Long Term onsi
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Posted 14 days ago

Customer Service Representative / Truck Dispatcher

International Information Technology Team, Inc.

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Jersey City, New Jersey, USA

Contract, Third Party

Role : Customer Service Representative / Truck Dispatcher Location : New Jersey Duration : 12+Months New Jersey based Granite Stone wholesaler / Distributor in the Mid-Atlantic States is seeking a motivated and experienced hands-on Customer Service Representative/ Trucks Dispatcher. As a customer service representative, you will be the first line of communication for our customers. customer orders are taken via e-mail, telephone and in person. Daily tasks include the following: Support custom
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Posted 60+ days ago | Updated 1 day ago

Ecommerce and Customer Marketing Lead

Sunrise Systems, Inc.

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Remote

Contract

Job Title: Ecommerce and Customer Marketing Lead Job ID: 25-09395 Location: Remote Duration: 09 Months On W2 Contract Must haves: Strong digital and eCommerce fluency including media metrics (e.g., ROAS, CPC, incremental ROAS).Retail media strategy and buying experience familiarity with networks like Roundel (Target), The Collective (Albertsons), ADRM (Ahold Delhaize), and DGRM (Dollar General).Business acumen in Client planning ability to guide campaign strategy and investment decisions acros
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Posted 3 days ago | Updated 3 hours ago

Director, Software Engineering (Customer Engineering) - Capital One Software (Remote)

Capital One

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Remote or Richmond, Virginia, USA

Full-time

Director, Software Engineering (Customer Engineering) - Capital One Software (Remote) Capital One has taken a bold journey to build a technology company while operating in a complex, highly regulated business. We have built out a large engineering organization, moved to the cloud, re-architected our applications and data platforms, and embraced machine learning at scale. Our AI/ML capabilities are now at the forefront of what's possible in banking. (e.g., Eno). As we uncovered new challenges a
Posted 1 hour ago

Sr. Mgr, Solutions Architect (Customer Engineering) - Capital One Software (Remote)

Capital One

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Remote or Richmond, Virginia, USA

Full-time

Sr. Mgr, Solutions Architect (Customer Engineering) - Capital One Software (Remote) Capital One has taken a bold journey to build a technology company while operating in a complex, highly regulated business. We have built out a large engineering organization, moved to the cloud, re-architected our applications and data platforms, and embraced machine learning at scale. Our AI/ML capabilities are now at the forefront of what's possible in banking. (e.g., Eno). As we uncovered new challenges alo
Posted moments ago

Business Development/Customer Engagement Executive (Navy/USMC)

T2S Solutions

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Remote

Full-time

Summary T2S Solutions seeks a dynamic and experienced Business Development (BD) Executive to drive growth in the Navy/USMC sector by delivering impactful solutions to our Navy/USMC clients. This role focuses on identifying, qualifying, and directly assisting in the capture of new business opportunities, fostering strategic relationships, and advancing our company's revenue and mission objectives. The ideal candidate is a growth-minded, entrepreneurial leader with a strong track record of succes
Posted 46 days ago | Updated 4 hours ago

Business Development/Customer Engagement Executive (INTEL)

T2S Solutions

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Remote

Full-time

Summary T2S Solutions seeks a dynamic and experienced Business Development (BD) Executive to drive growth in the IC/SOCOM sector by delivering impactful solutions to our Air Force and Space Force clients. This role focuses on identifying, qualifying, and directly assisting in the capture of new business opportunities, fostering strategic relationships, and advancing our company's revenue and mission objectives. The ideal candidate is a growth-minded, entrepreneurial leader with a strong track
Posted 46 days ago | Updated 4 hours ago

Director Contract Research Organization (CRO) SME (Customer Success)

Saama Technologies, LLC

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Remote

Full-time

Director Contract Research Organization (CRO) SME (Customer Success)Location: RemoteDepartment: Customer Success Role OverviewWe are seeking a Director level Contract Research Organization (SME) with deep expertise in Clinical Data Management (CDM) and a modern understanding of clinical data workflows and analytics. This individual will play a critical dual role in ensuring delivery excellence across customer engagements and supporting strategic sales and pre-sales efforts. This is a highly visi
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Posted 11 days ago

Solution Architect Customer Support Team MDE

Key Business Solutions, Inc.

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Remote

Contract, Third Party

Solution Architect Customer Support Team MDE Sacramento, CA(Remote option available) 12 Months Need to write codility test and 2 to 3 rounds of client interviews Job Description: The Solution Architect is a seasoned technical engineer dedicated to understanding the capabilities of DHCS s platform offerings and the needs of existing applications, and creating innovative solutions for their modernization. This role requires a deep understanding of solution architecture, emerging technologies, an
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Posted 20 days ago

Technical Manager, Customer Support (32657)

Myticas LLC

•

Ottawa, Ontario, Canada

Full-time

Our client is seeking a highly motivated and experienced Technical Support Manager to lead a team of talented Technical Support Engineers responsible for providing world-class customer support. This individual will be accountable for managing daily support operations, coaching and mentoring team members, driving operational excellence, and building a customer-first culture that ensures exceptional satisfaction, retention, and long-term success. The ideal candidate will bring a deep understanding
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Posted 4 days ago | Updated 4 hours ago

Customer Data Analyst

FanDuel

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New York, New York, USA

Full-time

ABOUT FANDUEL FanDuel Group is the premier mobile gaming company in the United States and Canada. FanDuel Group consists of a portfolio of leading brands across mobile wagering including: America's #1 Sportsbook, FanDuel Sportsbook; its leading iGaming platform, FanDuel Casino; the industry's unquestioned leader in horse racing and advance-deposit wagering, FanDuel Racing; and its daily fantasy sports product. In addition, FanDuel Group operates FanDuel TV, its broadly distributed linear cable
Posted 30 days ago | Updated 7 hours ago

SAP Customer Service (CS) Consultant

Next Level Business Services, Inc.

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Remote

Contract, Third Party

SAP Customer Service (CS) Consultant A minimum of 8+ years. SAP consulting experience in SAP SD/CS 3 + years of hands-on experience implementing S/4HANA projects SAP SD/CS Configuration: Configuration for SAP SD modules and CS/SM , including equipment, Install Base, and Asset experience. Order to Cash (OTC): Expertise in Order to Cash processes within SAP, including sales order processing, delivery, and billing. SAP Service Management (SM): Experience with SAP Service Management functionalities,
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Posted 14 days ago | Updated 14 days ago