customer Jobs in New York, NY

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Tier 1 Customer Support

TEKsystems c/o Allegis Group

•

Hoboken, New Jersey, USA

Full-time

NOW HIRING FULLY REMOTE TIER 1 HELP DESK REPRESENTATIVES!! **Position will be interviewing in 2 weeks and starting in July. Equipment is provided.** Will take inbound calls supporting families w/ login issues and provide customer support as needed to resolve any issues.Will handle roughly 30-50 inbound calls a day dealing with troubleshooting and support.The Customer Service Representative (CSR) is a member of the Family Tech support Contact Center.The CSR is responsible for responding to a high
Posted 2 days ago | Updated 3 hours ago

W2 Position :: Customer 360 Developer at New York City, NY (Onsite)

Bitsoft International, Inc.

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New York, New York, USA

Full-time

Customer 360 Developer 2+Months New York City, NY (Onsite) Position Summary: Engage in the creation and evolution of high-performing web solutions accessible on all types of devices. Collaborate effectively within a team-oriented environment to address multifaceted technical challenges and recommend actionable solutions throughout the lifecycle of project execution. Uphold an exceptional standard of excellence while innovating and addressing obstacles proactively during product development. Craf
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Posted 10 days ago | Updated 3 days ago

Customer Success Manager (IT Sales & Recruitment Services) - NYC - Wissen Technology - Fulltime

Wissen Infotech

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New York, New York, USA

Full-time

Job Title: Customer Success Manager Location: New York, NY Company: Wissen Technology About Wissen Technology: Founded in 2015, Wissen Technology has emerged as a highly specialized technology consulting firm with a product engineering mindset. Recognized by leading financial services institutions for our robust delivery teams and exceptional client service, we have established ourselves as a partner of choice for business critical and transformational projects. Position Summary: We are seeking
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Posted 5 days ago | Updated 4 days ago

SAP S4 Customer Service

Scadea Solutions Inc

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New York, New York, USA

Contract

Role: SAP S/4 CS Consultant Duration: 10+ months contract Location: Chestnut Ridge, NY OR Milpitas, CA Client wants to limit travel expenses so candidates that are willing to relocate or are local will be considered first. 4 days a week onsite. We ideally want candidates local to Chestnut Ridge, NY (30 miles North of New York City). Secondary focus would be consultants local to Milpitas, CA (San Jose, CA). Third focus would be travelling consultants. Expenses will be reimbursed. Description:
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Posted 17 days ago | Updated 2 days ago

Senior Manager Customer Service Operations

Samsung Electronics America

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Ridgefield Park, New Jersey, USA

Full-time

Position Summary R91600 Senior Manager, Customer Service Operations Ridgefield Park NJ 07660 Headquartered in Ridgefield Park, N. J., Samsung Electronics America, Inc. (SEA) is a recognized innovation leader in consumer electronics design and technology. A wholly owned subsidiary of Samsung Electronics Co., Ltd., SEA delivers a broad range of digital consumer electronics, mobile products and wearables, wireless infrastructure, IT, and home appliance products. Samsung is the market leader for A
Posted 2 days ago | Updated 3 hours ago

Information Security Analyst - Customer Trust

Datadog

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New York, New York, USA

Full-time

Who we are: We're on a mission to build the best platform in the world for engineers to understand and scale their systems, applications, and teams. We operate at high scale-trillions of data points per day-allowing for seamless collaboration and problem-solving among Dev, Ops and Security teams globally for tens of thousands of companies. Our engineering culture values pragmatism, honesty, and simplicity to solve hard problems the right way. The Customer Trust team is the face of Datadog's sec
Posted 3 days ago | Updated 3 hours ago

Vice President, Customer Care Operations

Samsung Electronics America

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Ridgefield Park, New Jersey, USA

Full-time

Position Summary Reporting to the SVP of Customer Care and based in Ridgefield Park, NJ, the Vice President of Care Operations is a customer facing role responsible for providing the strategic direction, leadership, and execution of Customer Support, B2B Display Service, Warranty and Technical Returns for Samsung Electronics America. Your focus will be on enabling a digital and customer first approach, and in the process, navigate the organization away from a purely break fix mentality. You wil
Posted 30 days ago | Updated 3 hours ago

Senior Data Analyst (Customer & Marketplace Analytics)

Nestle USA

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New York, New York, USA

Full-time

At Nespresso, we place people and specialty coffee at the heart of what we do. As part of our team, you'll be empowered to inspire, care, act, and innovate to reach your full potential and reimagine what coffee can be. As a certified B Corporation, we're committed to driving our triple bottom line - People, Profit, and Planet - by delivering an exceptional coffee experience that elevates our community, suppliers, farmers, and each other, channeling our growth-minded spirit to set new standards i
Posted 5 days ago | Updated 3 hours ago

Senior Software Engineer, Customer Data Platform (Mailchimp)

Intuit

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New York, New York, USA

Full-time

Company Overview Intuit is the global financial technology platform that powers prosperity for the people and communities we serve. With approximately 100 million customers worldwide using products such as TurboTax, Credit Karma, QuickBooks, and Mailchimp, we believe that everyone should have the opportunity to prosper. We never stop working to find new, innovative ways to make that possible. Job Overview Intuit is a global technology platform that helps consumers and small businesses to over
Posted 5 days ago | Updated 3 hours ago

Customer Identity Authentication (IAM) - Lead Software Engineer

JPMorgan Chase & Co.

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New York, New York, USA

Full-time

Be part of a dynamic and agile team that is shaping the future of Customer Identity Authentication technology. As a Lead Software Engineer at JPMorgan Chase within the Consumer & Community Banking Digital Authentication technology, you are an integral part of an agile team that works to enhance, build, and deliver trusted market-leading technology products in a secure, stable, and scalable way. As a core technical contributor, you are responsible for conducting critical technology solutions acro
Posted 60+ days ago | Updated 3 hours ago

SAP Customer service consultant

Msquare Technologies

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Chestnut Ridge, New York, USA

Third Party, Contract

We are seeking an experienced SAP S/4 HANA CS consultant to assist our customer with an S/4 HANA global rollout.The ideal candidate will be an expert with SAP s Customer Service Module.This includes setting it up through the standard Notification / Sales Order / Service Order and use of the Account Indicator Fields for the different types of repairs.Includes sale of extended warranty and process for updating the equipment master with warranty details and setup of the receipt at service center an
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Posted 16 days ago | Updated 16 days ago

Director, Customer Service Analytics & Insights

Verizon

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Bernards, New Jersey, USA

Part-time

When you join Verizon Verizon is one of the world's leading providers of technology and communications services, transforming the way we connect around the world. We're a human network that reaches across the globe and works behind the scenes. We anticipate, lead, and believe that listening is where learning begins. In crisis and in celebration, we come together-lifting up our communities and striving to make an impact to move the world forward. If you're fueled by purpose, and powered by persis
Posted 5 days ago | Updated 3 hours ago

Ecommerce Customer Experience Specialist

BayOne Solutions

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Remote

Contract

Title: Ecommerce Customer Experience Specialist Location: 100 % Remote Duration: 6 months with possible extension JOB DESCRIPTION We're seeking a customer-centric, highly organized Ecommerce Customer Experience Specialist. You'll play a key role in streamlining our back-office operations, mitigating risk, creating clear and comprehensive documentation and training materials, maintaining knowledge-based content, and expertly resolving sensitive customer escalations. Experience adapting communicat
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Posted 27 days ago | Updated 4 days ago

Dynamics 365 Technical Architect with Customer service or Marketing Module

Webilent Technology, Inc.

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Remote

Contract

Requirements: Minimum 8 years of IT and 5 years of experience in customizations of D365 Customer Service module and / or Marketing Module experience. Proficiency in utilizing Plugins, Power Automation, and Integrations using API and Azure Experience in solutioning, conducting POCs, code reviews, and implementing best practices Familiarity with working in an Onsite Offshore model and leading development teams: code as well as design with Dynamics365. Must Have: D365 Customer Service module and or
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Posted 2 days ago

W2 - Certified Project Manager III (Web application, Customer service & relationship management, BI, Documentation) - Remote within WI

Tanson Corp

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Remote or Madison, Wisconsin, USA

Contract

Description: Valid Project Management Professional (PMP) Certification required at the time of submission. NOTICE - Candidates that are submitted to this posting and do not meet the required qualifications, restrictions, or requirements will NOT be allowed to be resubmitted to future re-postings of the position. False or inaccurate submissions will be reported. WISCONSIN ONLY POSTING: POSTING IS FOR WISCONSIN BASED CANDIDATES ONLY (OR THOSE WILLING TO RELOCATE TO WISCONSIN WITHIN 30 DAYS OF THE
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Posted 2 days ago | Updated 1 day ago

Customer Succees Director

Averro

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Remote

Full-time

Salary: $140,000-175,000 Benefits: Competitive salary and incentives, ESPO (employee stock option program), medical/dental/vision/LTD coverage, 401(k), parental leave and support, flexible hours, unlimited PTO, and 12 paid holidays per year, flexible/remote work environment, $ for home office expenses, employee wellness program, charitable donation match, career advancement opportunities Looking for a Customer Success Leader who can take our team to the next level. It will be important to have a
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Posted 3 days ago

Customer Service Specialist

Accylerate

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Remote

Full-time

Title: Customer Service Specialist Location: 100% Remote Duration: Long Term JOB DESCRIPTION Team Assessment Delivery Operations - this team serves as escalation from frontline customer service to solution issues with testing process and proactively handles the test center renewal process. Profile: this is ideal for someone who has solid problem solving, customer service and analytical abilities; strong preference to candidates with salesforce experience, and of course, education. About the O
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Posted 3 days ago

ServiceNow Sr. Technical Consultant - Customer Success Management

Enquizit

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Remote

Full-time

ServiceNow Sr. Technical Consultant - Customer Success Management The Sr Technical Consultant will provide subject matter and technical expertise to support customer s implementations of products developed on the ServiceNow platform. This is a hands-on role capable of leading technical implementations to ensure customers are successfully implemented and value-established. As a member of our ServiceNow Solutions organization, the MSP Senior Technical Consultant will provide subject matter and tec
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Posted 3 days ago | Updated 2 days ago

ServiceNow Sr. Technical Consultant - Customer Success Management

CDW

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Remote

Full-time

The Sr Technical Consultant will provide subject matter and technical expertise to support customer's implementations of products developed on the ServiceNow platform. This is a hands-on role capable of leading technical implementations to ensure customers are successfully implemented and value-established. As a member of our ServiceNow Solutions organization, the MSP Senior Technical Consultant will provide subject matter and technical expertise to support CDW's Managed Services ServiceNow ins
Posted 4 days ago | Updated 3 hours ago

Manager, Strategic Customer Success

Intuit

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Remote or Boynton, Georgia, USA

Full-time

Company Overview Intuit is the global financial technology platform that powers prosperity for the people and communities we serve. With approximately 100 million customers worldwide using products such as TurboTax, Credit Karma, QuickBooks, and Mailchimp, we believe that everyone should have the opportunity to prosper. We never stop working to find new, innovative ways to make that possible. Job Overview Mailchimp is a leading marketing platform for small businesses. We empower millions of c
Posted 5 days ago | Updated 3 hours ago