customer Jobs in texas

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CSM Technical Lead, Customer Workflow

ServiceNow, Inc.

Remote or Austin, Texas, USA

Full-time

Company Description At ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can't wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive for ingenuity. We know that your best work happens when you live your best life and share your unique talents, so we do everything we can to make t

Manager of Cisco Smartnet Customer Success

SHI International Corporation

Austin, Texas, USA

Full-time

Job Summary The Manager of Cisco Smartnet Customer Success oversees the daily operations of the Smartnet Customer Success Managers. This team focuses on pre and post-sales account management of SHI's Cisco Smartnet accounts. They achieve this by understanding where the customers are in their Cisco journey and by offering SHI's relevant capabilities and services. The Manager is responsible for training, mentoring, and coaching the Cisco Smartnet CSM Team to ensure that they provide an excellent

Business Analyst and Customer Experience Specialist

Purepath Technologies Inc

Dallas, Texas, USA

Full-time

Role Overview: This hybrid role combines the strategic insights of a Business Analyst with the customer-centric focus of a Customer Experience Specialist. You will be pivotal in bridging the gap between our technical teams and customer experience efforts, utilizing your deep understanding of the telecom industry and cutting-edge technologies to enhance customer interactions and drive operational efficiency. Key Responsibilities: Strategic Analysis & Customer Insight: Conduct comprehensive analys

Customer Counter Cash Handler

Pyramid Consulting, Inc.

Austin, Texas, USA

Contract

Immediate need for a talented Customer Counter Cash Handler. This is a 03+ Months Contract opportunity with long-term potential and is located in AUSTIN TX (Onsite). Please review the job description below and contact me ASAP if you are interested. Job ID:24-26242 Pay Range: $17/hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location). Key Responsibilities: This position has previous ret

Tier 1 Customer Support

TEKsystems c/o Allegis Group

Houston, Texas, USA

Full-time

Description: The Customer Service Representative (CSR) is a member of the Family Tech support Contact Center. The CSR is responsible for responding to a high volume of inquiries about the company's products or services, complaints, remote access to computers, helping with logins, website issues, and navigating their platforms. The Associate Customer Service Representative takes inbound calls, LiveChat, and/or emails from Family, students and Occasional calls from teachers who are with students.

Business Analyst with Customer Experience Management (CXM).

InfoVision, Inc.

Dallas, Texas, USA

Contract, Third Party

Job Title: Business Analyst & Customer Experience Specialist Location: Dallas, TX (onsite from day one Three days onsite in a week) Contract Length: Long Term Role Overview: This hybrid role combines the strategic insights of a Business Analyst with the customer-centric focus of a Customer Experience Specialist. You will be pivotal in bridging the gap between our technical teams and customer experience efforts, utilizing your deep understanding of the telecom industry and cutting-edge technologi

IT Customer Support Technician

TriWest Healthcare Alliance

Texas, USA

Full-time

Veterans, Reservists, Guardsmen and military family members are encouraged to apply!! We offer remote work opportunities (AK, AR, AZ, CA, *CO, FL, *HI, IA, ID, IL, KS, LA, MD, MN, MO, MT, NE, NV, NM, NC, ND, OK, OR, SC, SD, TX, UT, VA/DC, *WA, WI & WY only) Job Summary The Application Support Specialist performs technical, administrative, and professional support for TriWest enterprise managed applications, including Medical Management Systems and portal websites using various communication m

Customer Success Manager

Software Guidance & Assistance

Austin, Texas, USA

Contract

Software Guidance & Assistance, Inc., (SGA), is searching for a Customer Success Manager for a Contract assignment with one of our premier SaaS clients in Austin, TX. This role is also open to fully remote candidates in MT or CT timezones. The Customer Success Manager will be responsible for customer-facing leadership to evangelize mutual success plans, engagement strategies and frameworks for measurable impact. You will use strong executive presence and have a deep understanding of digital

System Administrator // Customer Facing

Motion Recruitment Partners, LLC

Dallas, Texas, USA

Full-time

Job Description Our client, an IT infrastructure focused managed service provider, is looking for a System Administrator to join their team. This is a customer facing position, where you'll be helping companies strengthen their Microsoft and Office 365 suites, Active Directory, Group Policy, and server security. You'd be running their environments from top to bottom, finding any potential weaknesses and providing and implementing solutions. The ideal candidate has a consultative technical backgr

Communications Engagement Strategist, Retail Customer Care

Apple, Inc.

Austin, Texas, USA

Full-time

Summary As Steve Jobs said in 1997 when introducing the Apple Store Online, "We make amazing products. We should have an amazing purchasing experience!" Twenty-five years on, the Apple Store Online is one of the world's biggest and most successful e-commerce sites. Our global mission is to bring a seamless, high-quality, digital retail experience to all of our customers. In Retail Customer Care, our team is able to bring this experience to life! We are looking for someone to help us tell this s

Customer OpEx Finance Lead

Abbvie

Austin, Texas, USA

Full-time

Company Description At Allergan Aesthetics, an AbbVie company, we develop, manufacture, and market a portfolio of leading aesthetics brands and products. Our aesthetics portfolio includes facial injectables, body contouring, plastics, skin care, and more. Our goal is to consistently provide our customers with innovation, education, exceptional service, and a commitment to excellence, all with a personal touch. For more information, visit Follow Allergan Aesthetics on LinkedIn. Allergan Aesthet

Quality Project Manager, Retail Customer Care

Apple, Inc.

Austin, Texas, USA

Full-time

Summary As Steve Jobs said in 1997 when introducing the Apple Store Online: "We make amazing products. We should have an amazing purchasing experience!" Twenty-five years on, the Apple Store Online is one of the world's biggest and most successful e-commerce sites. Our global mission is to bring a seamless, high-quality, digital retail experience to all of our customers. In Retail Customer Care, our team is able to bring this experience to life!Inclusion is a shared responsibility, and we hold

Mgr, Technical Customer Support

PaloAlto Networks

Plano, Texas, USA

Full-time

Description Our Mission At Palo Alto Networks everything starts and ends with our mission: Being the cybersecurity partner of choice, protecting our digital way of life. Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are done, and we're looking for innovators who are as committed to shaping the future of cybersecurity as we are. Our Approach to Work We lead with flexibility

Associate IT Customer Support Analyst

KBR

Houston, Texas, USA

Full-time

Title: Associate IT Customer Support Analyst KBR - Delivering Solutions, Changing the World. KBR brings together the best and brightest to deliver science, technology and engineering solutions that help governments and companies around the world accomplish their most critical missions and objectives. In everything we do, we are guided by our ONE KBR Values: We Value Our People - We create diverse, inclusive environments in which each person can feel safe, respected and valued, and where eve

Business Analyst & Customer Experience Specialist

InfoVision, Inc.

Remote or Dallas, Texas, USA

Contract, Third Party

Role Overview: This hybrid role combines the strategic insights of a Business Analyst with the customer-centric focus of a Customer Experience Specialist. You will be pivotal in bridging the gap between our technical teams and customer experience efforts, utilizing your deep understanding of the telecom industry and cutting-edge technologies to enhance customer interactions and drive operational efficiency. Key Responsibilities: Strategic Analysis & Customer Insight: Conduct comprehensive analys

Senior Program Manager - Customer Engineering

Adobe Systems

Austin, Texas, USA

Full-time

JOB LEVEL P40 EMPLOYEE ROLE Individual Contributor The Opportunity The Adobe Commerce Customer Engineering team is looking for a Sr. Engineering Program Manager to join our Cloud Operations team.As a high-growth, digital experience company, we are looking for an experienced Program Manager, you will play a crucial role in overseeing and driving the successful delivery of technical projects, ensuring alignment with business objectives and expectations. What you'll Do Collaborate with cross-funct

Manager Technical Customer Support, US Government

PaloAlto Networks

Plano, Texas, USA

Full-time

Description To comply with U.S. federal government requirements, U.S. citizenship is required for this position Our Mission At Palo Alto Networks everything starts and ends with our mission: Being the cybersecurity partner of choice, protecting our digital way of life. Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are done, and we're looking for innovators who are as commit

IT Customer Support Technician

KBR

Houston, Texas, USA

Full-time

Title: IT Customer Support Technician KBR - Delivering Solutions, Changing the World. KBR brings together the best and brightest to deliver science, technology and engineering solutions that help governments and companies around the world accomplish their most critical missions and objectives. In everything we do, we are guided by our ONE KBR Values: We Value Our People - We create diverse, inclusive environments in which each person can feel safe, respected and valued, and where everyone h

Cisco Enterprise Agreement Customer Success Manager

SHI International Corporation

Austin, Texas, USA

Full-time

Job Summary The Cisco EA Customer Success Manager will onboard and guide customers in their designated alignment to ensure retention and growth through the life cycle of their Enterprise Agreement (EA) or other software contracts up until their renewal date. The Cisco EA Success Manager will work with Cisco software and Enterprise Agreement customers to create Customer Success Plans to drive adoption, expansion, and services for their Cisco Enterprise Agreements. This position is a remote posit

Senior Manager of Mobile Customer Care Readiness

Samsung Electronics America

Plano, Texas, USA

Full-time

Position Summary Headquartered in Ridgefield Park, N.J., Samsung Electronics America, Inc. (SEA) is a leader in mobile technologies, consumer electronics, home appliances and enterprise solutions. From our humble beginnings to our position today as a tech leader, our passion for innovation has been the common thread throughout our history. We've grown into one of THE most recognized global brands. We consider ourselves "relentless pioneers" that push boundaries and defy barriers. The company pu