genesys cloud technology architect Jobs in arizona

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Contact Center Data and AI Architect - Genesys

Nasscomm, Inc.

Phoenix, Arizona, USA

Contract, Third Party

Candidate must have Deep knowledge of Genesys (InfoMart, UCS, GAAP, SpeechMiner, WFM, Routing, etc.) and Five9 data ecosystemHaving knowledge on contact center migration to CCaaS and build data solution surrounding the migrationDefine data strategy for migrating historical and real-time data to the cloud while ensuring minimal disruption to downstream systems.Understand data models for Genesys (InfoMart, SpeechMiner) and develop mappings to cloud equivalents.Collaborate with data architects to e

Genesys Data & AI Architect

ClearBridge Technology Group

Phoenix, Arizona, USA

Contract

Our client, a large professional services firm located in Phoenix, AZ, is looking to hire a Genesys Data & AI Architect for a 12-month hybrid contract. The consultant will be supporting a contact center CCaaS migration and build and will be responsible for defining data strategy for migrating historical and real-time data to the cloud while ensuring minimal disruption to downstream systems. The consultant will evaluate and recommend which data architecture that will minimize impact for downstre

Contact Center Data / AI Architect (Genesys / Five9) (450714)

Vaco by Highspring

Phoenix, Arizona, USA

Contract

Contact Center Data / AI Architect (Genesys / Five9) | 450714 DETAILS Location: Desert Ridge, AZ 85050 (onsite 3-days per week) Position Type: 12M Contract (w/ possibility to convert to fulltime) Hourly / Salary: flexible based on experience JOB SUMMARY Vaco Technology is currently seeking a Contact Center Data / AI Architect Genesys | AI Strategy / CCaaS Migration for a 12M contract opportunity located in Phoenix AZ (onsite 3-days per week). The Contact Center Data / AI Architect will lead th

Genesys CX Architect (IVR)

Resource Point LLc

Remote

Third Party, Contract

Title: Genesys CX Architect (IVR) Location: Remote Duration: 12 months with possible extension. Technology Consultant Job Description: Plan, develop, test and implement Contact Center solutions that improve business efficiency and productivity as well as support business strategies and goals. Identify and communicate business needs and translate business requirements into technical system and functional specifications. Maintain the broadest range and depth of knowledge in the Contact Center re

Genesys Cloud Infrastructure Architect

Trident Consulting Inc.

Remote

Third Party, Contract

Position: Genesys Cloud Architect Job Location: Remote - PST Job Type: Contract Required Skills: Proven 15+ years of experience with Genesys Cloud. Strong background of 15+ years in designing and deploying scalable, cloud-native architectures. Expertise in data quality, governance, and integration best practices. Excellent problem-solving, communication, and collaboration skills. Ability to thrive in a hybrid work environment and manage multiple priorities. Demonstrated commitment to continuo

Contact Center Platform Architect

Vaco by Highspring

Phoenix, Arizona, USA

Contract

Now Hiring: Contact Center Data & AI Architect (Phoenix, AZ) Shape the future of AI-powered customer experience in the enterprise. Were supporting a major enterprise through a full-scale cloud contact center transformationand we need a seasoned Contact Center Architect who thrives at the intersection of data strategy, CCaaS migration, and AI enablement. If you're fluent in Genesys, Five9, NICE, or similar platformsand can design scalable data pipelines while partnering with AI/ML teams to build

IT Business Analyst-CCaaS Cloud-Genesys CX

Maximus, Inc.

Remote

Full-time

Description & Requirements MAXIMUS IT is seeking highly motivated and passionate individuals to join our team as an Analyst - CCaaS Cloud Sltns. A key responsibility within this position is bridging the gap between IT and the business using data analytics to assess processes, determine requirements and deliver data-driven recommendations and reports to executives and stakeholders. With a focus in contact center technologies and services the successful Analyst will review, analyze, evaluate syste

Cloud Architect

eBay Inc.

Georgia, USA

Full-time

At eBay, we're more than a global ecommerce leader - we're changing the way the world shops and sells. Our platform empowers millions of buyers and sellers in more than 190 markets around the world. We're committed to pushing boundaries and leaving our mark as we reinvent the future of ecommerce for enthusiasts. Our customers are our compass, authenticity thrives, bold ideas are welcome, and everyone can bring their unique selves to work - every day. We're in this together, sustaining the futur

Oracle Cloud Infrastructure Technology Leader

RTX Corporation

Remote or Connecticut, USA

Full-time

Date Posted: 2025-06-25 Country: United States of America Location: UTCT1: Corp - CT - Remote Remote Location, Remote City, CT, 06101 USA Position Role Type: Remote U.S. Citizen, U.S. Person, or Immigration Status Requirements: Security Clearance: None/Not Required RTX is an aerospace and defense company that provides advanced systems and services for commercial, military and government customers worldwide. It comprises three industry-leading businesses: Collins Aerospace Systems, Pratt & Whi

Senior GenAI Technology Architect

New York Technology Partners

Remote

Contract

Role : Senior GenAI Technology Architect Duration : Long Term Contact Remote Job Summary: The Leader for Center of Excellence (CoE) for Generative AI & AI/ML Planning will be responsible for defining, advising and planning the company s AI, GenAI and Automation strategy. This role requires a visionary leader with deep expertise in AI/ML, Generative AI, and strategic planning. This candidate will have strong communications & engagement skills for cross-functional collaboration, drive adoption an

SAP Business and Technology Architect

Cogent IBS, Inc

Remote

Full-time

Required Skills & Qualifications: Bachelor s or Master s degree in Computer Science, Information Systems, or related field. 12+ years of experience in SAP, including 3+ years in an architecture or leadership role. Strong experience with SAP S/4HANA (Public, Private Clouds), SAP Business Technology Platform (BTP), and integration tools (e.g., PI/PO, CPI). Familiarity with SAP Fiori, ABAP, and extensibility options in cloud/hybrid models. Proven ability to drive business transformation using SAP s

W2 Only -- Oracle Cloud Solution Architect -- Remote

HuMetis Technologies Inc

Remote

Contract

W2 Only -- Oracle Cloud Solution Architect -- Remote Key Responsibilities: Assessment and Analysis:Conduct a comprehensive analysis of the existing legacy systems, including their inputs, outputs, dependencies, and lifecycle status.Identify technical bottlenecks, security vulnerabilities, and areas for optimization, with a focus on Oracle Cloud solutions.Solution Design:Develop a high-level architecture for migrating legacy systems to Oracle Cloud Infrastructure (OCI).Design microservices-based

AWS cloud Architect

Ravh IT Solutions

Remote

Contract, Third Party

Role Overview: The Technology Architect Solutions & Platforms will be responsible for designing and delivering scalable, secure, and high-performance technical solutions that enable AI-driven and digital transformation across Evernorth. This role requires deep expertise in cloud architecture, enterprise systems design, and modern development practices, with a focus on enabling innovation and operational efficiency.Top skills will be: Stakeholder managementTeam leadershipEnterprise architectureWo

Cloud-based Infrastructure Architect

Business Software, Inc.

Remote

Full-time

The seasoned Cloud-based Infrastructure Architect professional with demonstrated experience in architecting cloud solutions for complex enterprise applications. The Infrastructure Architect will also partner with business leaders to deliver services that support company objectives and that are consistent with BSI s Core Values. The environment is fast-paced, fluid, and requires high adaptability to be successful. Qualifications: BS in computer science or equivalent10+ years software or infrast

AWS Cloud Architect / Team Lead - AI Systems

General Dynamics

Remote

Full-time

Type of Requisition: Regular Clearance Level Must Currently Possess: None Clearance Level Must Be Able to Obtain: None Public Trust/Other Required: MBI (T2) Job Family: Cloud Job Qualifications: Skills: AI Architecture, Artificial Intelligence (AI), Cloud Architectures, DevSecOps, Generative AI Certifications: None Experience: 15 + years of related experience ship Required: No Job Description: At GDIT, your work has purpose. We're supporting the Veterans Benefits Administration (VBA) wit

Cloud Security Architect Engineer, SVP

Citi

Remote or Irving, Texas, USA

Full-time

About Citi: Citi, the leading global bank, has approximately 200 million customer accounts and does business in more than 160 countries and jurisdictions. Citi provides consumers, corporations, governments, and institutions with a broad range of financial products and services, including consumer banking and credit, corporate and investment banking, securities brokerage, transaction services, and wealth management. As a bank with a brain and a soul, Citi creates economic value that is systemica

Senior Solutions Architect, AI Cloud Services

NVIDIA Corporation

Remote or Santa Clara, California, USA

Full-time

Interested in being a part of a team that brings Artificial Intelligence (AI) to some of the biggest customers in the world? NVIDIA is looking for an experienced Solutions Architect to assist customers with adoption of GPU hardware and software as well as building Machine Learning (ML), Deep Learning (DL), Data Analytics and other related topics on various Cloud Computing Platforms. As part of the NVIDIA Solutions Architecture team, you will be the first line of technical expertise between NVIDI

Genesys Developer

TECH-NET, INC

Remote

Third Party, Contract

Genesys Developer Remote / Pacific Time 6 Months SCOPE OF WORK: Seeking a contractor with Genesys Cloud CX development skills with a working knowledge of flow development in Architect (voice, email, digital messaging, ACD/IVR). The contractor will work on a task order basis on assignments involving IVR interaction flow development, Chatbot and associated Genesys reporting enhancements. The contractor may also be asked to consult on and/or focus on requirements, design and implementation deliver

Azure Cloud - Infrastructure Architect

Kyndryl

Virginia, USA

Full-time

Who We Are At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward - always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities. The Role Job Overview: We are seeking a driven and highly skilled Azure Architect with strong Azure technical experience and a solid understanding of D

Partner Solutions Architect - Cortex Cloud

PaloAlto Networks

Remote or Dallas, Texas, USA

Full-time

Company Description Our Mission At Palo Alto Networks everything starts and ends with our mission: Being the cybersecurity partner of choice, protecting our digital way of life. Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are done, and we're looking for innovators who are as committed to shaping the future of cybersecurity as we are. Who We Are We take our mission of