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Tier 1 Help Desk Support

INSPYR Solutions

•

Brooklyn, New York, USA

Contract

Job Title: Tier 1 Help Desk Support Location: Brooklyn, NY Length of Opportunity: 24-month contract (Two years) Compensation: $25 to $30 hourly Work Authorization: ship is mandatory for this role Providing first-level technical support for contact center and networking products. This role involves responding to user inquiries, diagnosing and resolving basic issues, and escalating more complex problems to higher-level support teams when necessary. The goal is to ensure efficient system operati
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Posted 5 days ago | Updated 8 hours ago

College Aide- Help Desk Technician

City of New York

•

New York, New York, USA

Part-time

Company Description Job Description The New York City Department of Youth and Community Development (DYCD) invests in a network of community-based organizations and programs to alleviate the effects of poverty and to provide opportunities for New Yorkers and communities to flourish. - Monitor and Manage Service Now Help Desk tickets and E-mails in a timely manner. - Provide Helpdesk/desktop support for hardware and software computer systems and peripherals. - Support and set up audio/visual e
Posted 48 days ago | Updated 1 hour ago

Helpdesk Support Technician

City of New York

•

New York, New York, USA

Full-time

Company Description Job Description The NYC Department of Probation (DOP) is a world leader in working creatively and effectively engaging with people under court-mandated community supervision. Through innovative partnerships with people and organizations throughout New York City, DOP provides opportunities for those on probation to access services and opportunities that positively impact their life trajectory. Following the best current data on "what works," staff at DOP engage in meaningful
Posted 9 days ago | Updated 1 hour ago

Help Desk Technician - MIDS - TS/SCI with POLY

General Dynamics Information Technology

•

Maryland, USA

Full-time

Type of Requisition: Regular Clearance Level Must Currently Possess: Top Secret/SCI Clearance Level Must Be Able to Obtain: Top Secret SCI + Polygraph Public Trust/Other Required: None Job Family: Help Desk Job Qualifications: Skills: Help Desk Support, Technical Support, Troubleshooting Certifications: None Experience: 1 + years of related experience ship Required: Yes Job Description: Help Desk Technician Transform technology into opportunity as a Help Desk Technician with GDIT. A ca
Posted 23 days ago | Updated 7 hours ago

Help Desk III

Kforce Technology Staffing

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Remote or Millburn, New Jersey, USA

Contract

RESPONSIBILITIES: Kforce has a client in Short Hills, NJ that is seeking a highly skilled and customer-focused Help Desk to provide advanced technical support to our user base, including internal staff, clients, customers, and partners. This role involves both remote and on-site support, with a focus on resolving complex hardware and software issues and ensuring a seamless user experience. Key Responsibilities: * Provide Tier 3 support for escalated technical issues via phone, email, and in-pe
Posted 12 days ago | Updated 1 day ago

Help Desk Technician - MIDS - TS/SCI with POLY

General Dynamics

•

Annapolis, Maryland, USA

Full-time

Type of Requisition: Regular Clearance Level Must Currently Possess: Top Secret/SCI Clearance Level Must Be Able to Obtain: Top Secret SCI + Polygraph Public Trust/Other Required: None Job Family: Help Desk Job Qualifications: Skills: Help Desk Support, Technical Support, Troubleshooting Certifications: None Experience: 1 + years of related experience ship Required: Yes Job Description: Help Desk Technician Transform technology into opportunity as a Help Desk Technician with GDIT. A car
Posted 20 days ago | Updated 1 hour ago

Helpdesk Support Technician

TEKsystems c/o Allegis Group

•

Columbia, South Carolina, USA

Full-time

Description A TEKsystems client within the financial sector is hiring in Columbia, SC. They are looking for a Helpdesk Technician to join their growing team at. This is primarily an internal support helpdesk resolving technical and software issues. On average this person will respond to 20 tickets per day. For the first 10 weeks, this person will be on-site and afterwards will have the ability to work a hybrid schedule (2 remote, 3 on-site). M-F, 9am - 6pm. On a day to day basis, this person can
Posted 2 days ago | Updated 10 hours ago

Help Desk Technician - MIDS - TS/SCI with POLY

General Dynamics Information Technology

•

Maryland, USA

Full-time

Type of Requisition: Regular Clearance Level Must Currently Possess: Top Secret/SCI Clearance Level Must Be Able to Obtain: Top Secret SCI + Polygraph Public Trust/Other Required: None Job Family: Help Desk Job Qualifications: Skills: Help Desk Support, Technical Support, Troubleshooting Certifications: None Experience: 1 + years of related experience ship Required: Yes Job Description: Help Desk Technician Transform technology into opportunity as a Help Desk Technician with GDIT. A car
Posted 23 days ago | Updated 13 hours ago

Workflow Eligibility Helpdesk - Oklahoma City, OK - Hybrid

Gainwell Technologies LLC

•

Oklahoma City, Oklahoma, USA

Full-time

Great companies need great teams to propel their operations. Join the group that solves business challenges and enhances the way we work and grow. Working at Gainwell carries its rewards. You'll have an incredible opportunity to grow your career in a company that values your contributions and puts a premium on work flexibility, learning, and career development. Summary The qualified candidate will be responsible for assisting members applying for Medicaid services through the member portal. Th
Posted 40 days ago | Updated 10 hours ago

IT Help Desk Specialist

Mayo Clinic

•

Phoenix, Arizona, USA

Full-time

Job Description The role of the Help Desk Specialist position is to act as the initial support contact for problems or other reported issues regarding computers and related technologies from internal staff. Expected to troubleshoot, resolve or escalate those problems or incidents correctly, and document all of the foregoing. Of critical importance is for the specialist to have excellent interpersonal communication skills to support the delivery of outstanding customer service in a team-based en
Posted 1 day ago | Updated 1 hour ago

IT Help Desk Specialist

Mayo Clinic

•

Jacksonville, Florida, USA

Full-time

Job Description The role of the Help Desk Specialist position is to act as the initial support contact for problems or other reported issues regarding computers and related technologies from internal staff. Expected to troubleshoot, resolve or escalate those problems or incidents correctly, and document all of the foregoing. Of critical importance is for the specialist to have excellent interpersonal communication skills to support the delivery of outstanding customer service in a team-based en
Posted 1 day ago | Updated 1 hour ago

Help Desk Tech - MIDS - TS/SCI w. CI Polygraph

General Dynamics Information Technology

•

Maryland, USA

Full-time

Type of Requisition: Regular Clearance Level Must Currently Possess: Top Secret/SCI Clearance Level Must Be Able to Obtain: Top Secret SCI + Polygraph Public Trust/Other Required: None Job Family: Help Desk Job Qualifications: Skills: Customer Service, Help Desk Support, Troubleshooting Certifications: None Experience: 4 + years of related experience ship Required: Yes Job Description: Help Desk Technician MIDS: 2200-0600 Transform technology into opportunity as a Help Desk Technician
Posted 31 days ago | Updated 7 hours ago

Help Desk Support

TEKsystems c/o Allegis Group

•

Nashville, Tennessee, USA

Full-time

Description As a key member of the Digital Services Support Team the Help Desk Coordinator will provide front line customer support by fielding and processing all incoming service requests and monitoring the activity of the Help Desk Team. This position is part of an On-Call rotation. The work shift for this role is 10am-7pm CST. The candidate can sit anywhere in the US and needs to be willing to work this shift. Skills Help desk support, Troubleshooting, Customer service, Help desk, Service des
Posted 1 day ago | Updated 10 hours ago

NESD Help Desk Agent II - $25/hr - New Orleans

General Dynamics Information Technology

•

New Orleans, Louisiana, USA

Full-time

Type of Requisition: Pipeline Clearance Level Must Currently Possess: None Clearance Level Must Be Able to Obtain: Secret Public Trust/Other Required: None Job Family: Help Desk Job Qualifications: Skills: Customer Service, Help Desk Support, IT Service Desk, Troubleshooting Certifications: None Experience: 2 + years of related experience ship Required: Yes Job Description: We are GDIT. We stay at the forefront of innovation to solve complex technical challenges. GDIT is your place. M
Posted 30 days ago | Updated 7 hours ago

NESD Help Desk Agent II - $24/hr - Bossier City

General Dynamics Information Technology

•

Bossier City, Louisiana, USA

Full-time

Type of Requisition: Pipeline Clearance Level Must Currently Possess: None Clearance Level Must Be Able to Obtain: Secret Public Trust/Other Required: None Job Family: Help Desk Job Qualifications: Skills: Customer Service, Help Desk Support, IT Service Desk, Troubleshooting Certifications: None Experience: 2 + years of related experience ship Required: Yes Job Description: We are GDIT. We stay at the forefront of innovation to solve complex technical challenges. GDIT is your place. M
Posted 30 days ago | Updated 17 hours ago

NESD Help Desk Agent II - $25/hr - New Orleans

General Dynamics

•

New Orleans, Louisiana, USA

Full-time

Type of Requisition: Pipeline Clearance Level Must Currently Possess: None Clearance Level Must Be Able to Obtain: Secret Public Trust/Other Required: None Job Family: Help Desk Job Qualifications: Skills: Customer Service, Help Desk Support, IT Service Desk, Troubleshooting Certifications: None Experience: 2 + years of related experience ship Required: Yes Job Description: We are GDIT. We stay at the forefront of innovation to solve complex technical challenges. GDIT is your place. Make
Posted 26 days ago | Updated 1 hour ago

NESD Help Desk Agent II - $24/hr - Bossier City

General Dynamics

•

Bossier City, Louisiana, USA

Full-time

Type of Requisition: Pipeline Clearance Level Must Currently Possess: None Clearance Level Must Be Able to Obtain: Secret Public Trust/Other Required: None Job Family: Help Desk Job Qualifications: Skills: Customer Service, Help Desk Support, IT Service Desk, Troubleshooting Certifications: None Experience: 2 + years of related experience ship Required: Yes Job Description: We are GDIT. We stay at the forefront of innovation to solve complex technical challenges. GDIT is your place. Make
Posted 26 days ago | Updated 1 hour ago

Help Desk Tech - MIDS - TS/SCI w. CI Polygraph

General Dynamics Information Technology

•

Maryland, USA

Full-time

Type of Requisition: Regular Clearance Level Must Currently Possess: Top Secret/SCI Clearance Level Must Be Able to Obtain: Top Secret SCI + Polygraph Public Trust/Other Required: None Job Family: Help Desk Job Qualifications: Skills: Customer Service, Help Desk Support, Troubleshooting Certifications: None Experience: 4 + years of related experience ship Required: Yes Job Description: Help Desk Technician MIDS: 2200-0600 Transform technology into opportunity as a Help Desk Technician w
Posted 31 days ago | Updated 13 hours ago

NESD Help Desk Agent II - $25/hr - New Orleans

General Dynamics Information Technology

•

New Orleans, Louisiana, USA

Full-time

Type of Requisition: Pipeline Clearance Level Must Currently Possess: None Clearance Level Must Be Able to Obtain: Secret Public Trust/Other Required: None Job Family: Help Desk Job Qualifications: Skills: Customer Service, Help Desk Support, IT Service Desk, Troubleshooting Certifications: None Experience: 2 + years of related experience ship Required: Yes Job Description: We are GDIT. We stay at the forefront of innovation to solve complex technical challenges. GDIT is your place. Make
Posted 30 days ago | Updated 13 hours ago

NESD Help Desk Agent II - $24/hr - Bossier City

General Dynamics Information Technology

•

Bossier City, Louisiana, USA

Full-time

Type of Requisition: Pipeline Clearance Level Must Currently Possess: None Clearance Level Must Be Able to Obtain: Secret Public Trust/Other Required: None Job Family: Help Desk Job Qualifications: Skills: Customer Service, Help Desk Support, IT Service Desk, Troubleshooting Certifications: None Experience: 2 + years of related experience ship Required: Yes Job Description: We are GDIT. We stay at the forefront of innovation to solve complex technical challenges. GDIT is your place. Make
Posted 30 days ago | Updated 15 hours ago