Help desk analyst i jobs

Franklin, Tennessee

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Today

Description We are looking for a Help Desk Analyst I to provide hands-on technical support across desktop systems, user access, and core infrastructure in Franklin, Tennessee. This Long-term Contract position is ideal for someone who enjoys solving day-to-day technology issues while contributing to stable, well-supported IT operations. Working closely with the broader infrastructure team and reporting to the Infrastructure Manager, this role will help maintain reliable service for end users and

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Contract

USD 28.50 - 33.00 per hour

Help Desk Analyst I

Hybrid in Topeka, Kansas

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2d ago

OTSI (Object Technology Solutions, Inc), we have an immediate opening for a Job Title Help Desk Analyst I with one of our direct clients. Job Title: Help Desk Analyst I Work Location: Topeka, KS (Hybrid) Duration: 12 Months Contract Job Description: Under general supervision, serve as the first point of contact for information technology incidents and service requests for internal employees, contractors, and interns. Provide remote and occasional hands-on support for hardware, software, mobile

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Contract

IT Help Desk Analyst I - Indianapolis, IN - Hybrid

Hybrid in Indianapolis, Indiana

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16d ago

Location: Indianapolis, IN Hybrid Employment Type: Contract Duration: 6 Months Schedule: Full-time, 8 hours/day Shift Options: 6:00 AM 3:00 PM ET or 8:00 AM 5:00 PM ET Onsite Requirement: Hybrid; onsite presence may vary from 1 4 days per week Experience: 1 3 years Overtime / Weekends / On-Call: None Role Overview We are looking for an IT Help Desk Analyst to provide first-line technical support and deliver a strong end-user experience. The ideal candidate will have hands-on troubleshooting expe

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Contract

$20 - $25

HELP DESK ANALYST (MUST BE BILINGUAL, SPANISH/ENGLISH)

Conyers, Georgia

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Today

Title: HELP DESK ANALYST (MUST BE BILINGUAL, SPANISH/ENGLISH) Location: Conyers, GA 30013(Onsite) Durartion: Long Term Skills: Vocational/Technical degree in computer applications, computer technology or a closely related area from an accredited college Experience performing as Helpdesk Technician with hands on knowledge in resolving issues with Outlook, MS Office, Win 7 and 10, Active Directory. Monitor ticket queues, assign tickets to appropriate internal and external support staff, escal

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Contract

Helpdesk Analyst I

Quantico, Virginia

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Today

Job Type Full-time Description Leading with our people, Digital Consultants' mission is to deliver the highest level of professional solutions while being a trusted partner and advisor to our customers. With a culture of practicality, opportunity, and creativity we remain dedicated to being honest, trustworthy, respectful, and ethical in everything we do. We are a certified SBA 8(a) small, disadvantaged business that supports multiple IT customers within the Federal, civilian, and private sect

Full-time

USD 48,600.00 per year

Helpdesk Analyst I

Trevose, Pennsylvania

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Today

Job Description #LI-CR2 #LI-Remote Responsibilities Essential Functions and Primary Duties React to level 1 service issues, including troubleshooting O365, password resets, internet connectivity, servers, workstations, email, and software applicationsEscalate problems to the appropriate engineering disciplines within the organization or external vendors as required to achieve resolutionProvide superior customer service by being courteous, knowledgeable, and professionalRespond to and log all

Full-time

Help Desk Analyst

Philadelphia, Pennsylvania

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11d ago

Help Desk Analyst Minimum skills and experience: Minimum 2 years of experience working in a single point of contact help desk Experience using Jira Service Management Helpdesk application Familiar with Jira Service Management. Experience using Genesys Cloud contact center and customer experience platform Strong customer service skills; telephone etiquette Great team-oriented interpersonal skill Great organizational skills Excellent analytical and problem-solving skills Strong oral and written co

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Contract

25 - 30

Help Desk Analyst ~ Local to Ohio

Remote

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18d ago

Client Name: State of OHIO - DCY - Help Desk Analyst 1/ HDA1 (808942) Role: Help Desk Analyst Remote Interviews via Teams No New Submittals After: 08/12/2026 The Help Desk Analyst provides Tier 1 technical assistance and program support for statewide childserving systems. This role helps providers and county staff navigate systems, resolve issues, ensure secure access, and support the implementation of program policies across multiple automated platforms. Core Responsibilities Provide Tier 1

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Contract, Third Party

Depends on Experience

IT Help Desk Analyst

Conyers, Georgia

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16d ago

Under direct supervision, assists customers with tier one issues or forwards to second tier support for issues beyond their subject matter expertise. LOCAL CANDIDATES *This position is located at clients Headquarters in Conyers, Georgia* *MUST have Call Center exp* Position Summary The IT Help Desk Analyst is responsible for providing exceptional technical and customer support in a high-volume call center environment. Under general supervision, the incumbent receives and resolves cu

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Contract

Depends on Experience

Help Desk Analyst

Philadelphia, Pennsylvania

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6d ago

Help Desk Analyst Duration: 12 Months Locations: Philadelphia, PA Position Overview Minimum skills and experience: Minimum 2 years of experience working in a single point of contact help desk Experience using Jira Service Management Helpdesk application Experience using GroupLinks eHelpdesk platform Experience using Genesys Cloud contact center and customer experience platform Strong customer service skills; telephone etiquette Great team-oriented interpersonal skill Great organizational skills

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Contract

Depends on Experience

Helpdesk Analyst

Philadelphia, Pennsylvania

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11d ago

Name of Position: Helpdesk AnalystLocation: Philadelphia PANote: 2 round of interview 1 will be online second interview will be in-person Job descriptionMinimum 2 years of experience working in a single point of contact help deskExperience using Jira Service Management Helpdesk applicationExperience using Genesys Cloud contact center and customer experience platformStrong customer service skills; telephone etiquetteGreat team-oriented interpersonal skillGreat organizational skillsExcellent analy

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Contract, Third Party

Depends on Experience

IT Help Desk Analyst (809654)

Conyers, Georgia

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11d ago

Established in 1994, NiteLines USA has successfully delivered support services to more than 144 government institutions and medical treatment facilities across the country. We're a dynamic and growing organization, offering a wide range of employment opportunities. We are seeking professionals and dedicated individuals to be part of our team, where integrity, respect, accountability, and collaboration are among our core principles. Work with a dedicated and caring organization and start doing yo

Full-time

USD 20.00 per hour

Help Desk Analyst

Quantico, Virginia

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2d ago

Job DescriptionJob Title: Help Desk Analyst Job Location: Quantico, VA Compensation: $25 - $30/hr. Eligibility/Clearance: Candidate must possess an active Top Secret clearance Job Description: Transform technology into opportunity as a Help Desk Analyst Tier 1. Shape whats next for mission-critical government projects while shaping whats next for your engineering career. The Naval Criminal Investigative Service (NCIS) is an organization of approximately 2,000 personnel of which 700 serve at HQ a

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Full-time

25 - 30

Helpdesk Analyst

Philadelphia, Pennsylvania

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3d ago

Name of Position: Helpdesk AnalystLocation: Philadelphia PANote: 2 rounds of interviews; 1 will be online second interview will be in-person Job descriptionMinimum 2 years of experience working in a single point of contact help deskExperience using Jira Service Management Helpdesk applicationExperience using Genesys Cloud contact center and customer experience platformStrong customer service skills; telephone etiquetteGreat team-oriented interpersonal skillGreat organizational skillsExcellent an

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Third Party, Contract

Depends on Experience

Help Desk Analyst

Remote or Philadelphia, Pennsylvania

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Today

Description We are looking for a Help Desk Analyst to provide responsive technical support for end users in Philadelphia, Pennsylvania. This contract opportunity is ideal for someone who enjoys resolving everyday technology issues, delivering strong customer service, and keeping support requests organized and moving toward resolution. The role focuses on troubleshooting Microsoft Windows environments, assisting with account access, and ensuring a smooth support experience across the service desk

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Full-time

Help Desk Analyst

Remote or Philadelphia, Pennsylvania

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Today

Description We are looking for a Help Desk Analyst to provide responsive technical support for end users in Philadelphia, Pennsylvania. This Contract to permanent position is ideal for someone who enjoys resolving everyday technology issues, delivering strong customer service, and keeping support requests organized from intake through resolution. The role focuses on troubleshooting Microsoft Windows environments, assisting with account access, and ensuring users receive timely and effective help

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Full-time

Help Desk Analyst

Remote or Philadelphia, Pennsylvania

•

Today

Description We are looking for a Help Desk Analyst to provide responsive technical support for end users in Philadelphia, Pennsylvania. This contract opportunity with permanent potential is ideal for someone who enjoys resolving day-to-day system issues, delivering excellent customer service, and keeping support requests organized from intake through resolution. The role focuses on troubleshooting Microsoft Windows environments, assisting with account access, and ensuring users receive timely, e

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Full-time

Help Desk / User Outreach Analyst

Hybrid in Charlotte, North Carolina

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3d ago

We are seeking a junior Help Desk / User Outreach Analyst to support enterprise-wide data cleanup initiatives within SMBC AD. This role will serve as the primary front line for user engagement, fielding inquiries and guiding users through remediation activities related to Enterprise Information Protection (EIP) system findings (e.g., Ghost Drive access cleanups, sensitive data exposure such as passwords in plain text, how to delete files from OneDrive, Network drives, how to share/remediate MS s

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Contract

Depends on Experience

HelpDesk Analyst

Columbus, Ohio

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18d ago

Job Title: Help Desk Analyst Location: Columbus, OH (Onsite) Duration: Long Term Position Description: 100% On-site, face to face interviews only, Local Candidates only (local to Ohio) HDA1 to help IT Automate and implement new technology to assist with keeping the desktop environment current and running optimally. This position will function as a highly skilled HDA with specific responsibilities that include: Understanding of Desktop Support and Software Licensing Services.Ability to image mach

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Contract

Depends on Experience

Helpdesk Analyst

Philadelphia, Pennsylvania

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12d ago

Name of Position: Helpdesk AnalystLocation: Philadelphia PANote: 2 round of interview 1 will be online second interview will be in-person Job descriptionMinimum 2 years of experience working in a single point of contact help deskExperience using Jira Service Management Helpdesk applicationExperience using GroupLink s eHelpdesk platformExperience using Genesys Cloud contact center and customer experience platformStrong customer service skills; telephone etiquetteGreat team-oriented interpersonal

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Third Party, Contract

$40 - $45