help desk analyst i jobs

Greensboro, North Carolina

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Today

Description Our client is seeking a Bilingual help desk analyst to provide IT support to end user across North America. This position will be onsite 5 days a week in the Greensboro location. Key Responsibilities - Diagnose and resolve technical issues for products and services. - Deliver prompt, professional support to customers through phone, email, and chat. - Guide customers through step-by-step solutions to address their concerns. - Escalate advanced or specialized issues to the appropriate

Full-time

USD 16.00 - 18.00 per hour

IT Asset Management Analyst - Help Desk

Charlotte, North Carolina

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2d ago

Job Title: IT Asset Management Analyst Number of Positions: 1 Assignment Type: 6 month contract. Location: Onsite Charlotte, NC corporate office ; Mon-Fri Work Schedule: 8am-5pm Job Description: The IT Asset Management Analyst is responsible for overseeing the complete lifecycle of IT assets including hardware and related components from procurement through disposal. This role ensures adherence to organizational policies, optimizes asset utilization, and maintains accurate records to support co

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Contract

$20

Help Desk Analyst- New

Hybrid in Trenton, New Jersey

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Today

Job Title: Help Desk Analyst- New Job ID: 25-11276 Location: Trenton, NJ(Hybrid) Duration: 04 Months On Contract Help Desk Coordinator will assist customers with computer and application issues to determine the root cause of a problem and perform the necessary functions to resolve the problem. Excellent communication skills and computer knowledge is preferred. Position is a hybrid model. Selected applicants will be required to work remotely and report on-site. (1 day REMOTE: Tuesday, Wednesda

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Contract

Up to $20

Help Desk Analyst

Westborough, Massachusetts

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Today

Description We are looking for a dedicated Help Desk Analyst to provide essential IT support in Westborough, Massachusetts. This onsite role involves assisting with fundamental technical tasks and user support, making it an excellent opportunity for individuals eager to contribute to an IT department. This is a long-term contract position requiring part-time availability for approximately 24 hours per week. Responsibilities: Set up user hardware and ensure proper configuration. Process returns

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Contract

USD 28.50 - 33.00 per hour

Help Desk Analyst

Linden, Pennsylvania

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Yesterday

Contractors will work 5 days in the office and 5 days out of the office. They can actually do 8AM 4:30AM or 8:30AM to 5PM whichever of those two shifts they want. They may come into the office while they are in training though and once they get up to speed, then will be put in the telework mix. The Help Desk Analyst is doing call center work. They are taking calls and helping people on the computer with logins, resets and assistance getting through applications and escalating tickets to tier t

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Contract

Depends on Experience

Help Desk Analyst

Ohio

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Today

Our client, a leading education innovation company, is hiring a Help Desk Analyst on a contract basis. Job ID: 83926 Work Location: Columbus, OH Summary: First point of contact for the users who call our IT Service Desk Answers incoming calls, self-service requests, emails, and chats Tracks all information in ticketing system Participates in knowledge management process to resolve tier 1 incidents and requests in a timely fashion and create new knowledge Escalates unresolved problem/issues/requ

Contract

USD 20.00 - 23.00 per hour

Help Desk Analyst

Philadelphia, Pennsylvania

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30+d ago

Job Title:Help Desk AnalystLocation: Philadelphia, PA 19122Client: Philadelphia Gas Work Note: This is an onsite position Job Description Required Skills and Experience. Minimum 2 years of experience working in a single point of contact help deskExperience using Jira Service Management Helpdesk applicationExperience using GroupLink s eHelpdesk platformExperience using Genesys Cloud contact center and customer experience platformStrong customer service skills; telephone etiquetteGreat team-orient

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Third Party, Contract

$30 - $40

Help Desk Analyst III

Attleboro, Massachusetts

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Today

Description We are looking for an experienced Help Desk Analyst to provide technical support and solutions for a small business environment. This contract position offers an opportunity to work on projects such as optimizing G Suite, installing security systems, and addressing technical challenges. The role is based in Attleboro, Massachusetts, and is part-time with potential for extension. Responsibilities: Enhance and streamline the functionality of G Suite to improve business operations. In

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Contract

USD 35.63 - 41.25 per hour

Helpdesk Analyst

Albany, New York

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17d ago

84 Months experience on Helpdesk duties, taking calls and dealing with customers and taking Level 2 application related tickets.36 Months experience of reviewing and enforcement of Security compliance policy and procedure.36 months experience documenting/writing training materials.36 Months developing and delivering employee training materials.36 Months experience troubleshooting access issues/permissions, individual accounts, hardware, and applications. 36 months experience lifting up to 25 lbs

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Contract, Third Party

Depends on Experience

Audio Visual Technician / Helpdesk Analyst

Los Angeles, California

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23d ago

Customer Support I Technician (A/V & IT Support)Pay Range: $25/hour to $30/hour Position OverviewWe are seeking a Customer Support I Technician with hands-on experience in conference room A/V equipment, including setup, troubleshooting, and vendor coordination. This role provides first-line technical support to end users via phone, email, and chat. The ideal candidate is a strong communicator with solid problem-solving skills, capable of resolving issues quickly and professionally. The primary g

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Full-time

$25 - $30

Help Desk Analyst

Uniontown, Ohio

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Today

Description We are looking for a dedicated Help Desk Analyst to join our team. This long-term contract position offers the opportunity to support a nationwide infrastructure upgrade project. The ideal candidate will bring expertise in IT Help Desk services, technical support, and call center operations while showcasing exceptional communication and documentation skills. Responsibilities: Provide technical support for pre- and post-validation of IT equipment during a nationwide switch upgrade pr

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Contract

Help Desk Analyst (Tier 1)

Fairfax, Virginia

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Today

Job Description ECS is seeking a Help Desk Analyst I to work remotely . Please Note: This position is contingent upon additional funding. As the Help Desk Analyst I, you will provide Tier 1 service desk support and operational/compliance support as part of a data analytics/business intelligence team supporting DHS HQ. This role will focus on resolving common user issues, answering how-to questions, and ensuring requests are properly documented and routed. This is an entry-level role suited for

Full-time

USD 60,000.00 - 70,000.00 per year

Help Desk Analyst

Fort Worth, Texas

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Today

Description We are looking for a skilled Help Desk Analyst to join our team on a contract basis in Fort Worth, Texas. In this role, you will provide technical assistance and support across multiple sites, addressing IT-related issues and ensuring seamless operations. This position involves collaborating with onsite team members and occasionally traveling to other locations. Title: L1 Helpdesk Location: Fort Worth, Tx Duration: 2-3 months Pay: $25-28 per hour Responsibilities: Respond promptly t

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Contract

USD 22.16 - 25.66 per hour

Help Desk Analyst

Uniontown, Ohio

•

Today

Description We are looking for a dedicated Help Desk Analyst to join our team. This is a long-term contract position, providing technical support for an extensive infrastructure upgrade project. The role requires a proactive individual with strong communication, documentation, and troubleshooting skills to ensure seamless IT operations. Responsibilities: Provide technical assistance and troubleshooting for IT equipment during pre- and post-validation phases of a large-scale switch upgrade. Coll

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Contract

Bilingual Help Desk Analyst

Greensboro, North Carolina

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Today

Job#: 3010544 Job Description: Apex Systems is looking to hire a fully ONSITE Bilingual Help Desk Analyst for one of our clients based out of Greensboro, NC. This assignment is anticipated to be a 12-month contract with strong potential for extension; however, Apex Systems cannot guarantee the length of this assignment. This will also have a first shift Monday-Friday schedule. If you are interested, please apply and we will reach out to you right away! Key Responsibilities: Respond to customer

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Full-time

Help Desk Analyst

San Antonio, Texas

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Today

Description We are looking for a skilled Help Desk Analyst to join our team in San Antonio, Texas. This Contract-to-permanent position is ideal for a proactive and detail-oriented individual who excels at troubleshooting and providing technical support. The role involves addressing a variety of IT issues while ensuring smooth operations and enhancing the overall user experience. Responsibilities: Provide Tier I and Tier II technical support, escalating complex issues when necessary. Resolve pas

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Full-time

USD 26.19 - 30.33 per hour

Help Desk Analyst

Piscataway, New Jersey

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Today

Description We are looking for a skilled and motivated Help Desk Analyst to join our team in Piscataway, New Jersey. This role requires a proactive individual with strong communication abilities and a passion for problem-solving in a dynamic, team-oriented environment. As a Contract to permanent position, this opportunity offers the chance to demonstrate your expertise while contributing to the success of the organization. This role is going to Audio/Visual focus assisting on setting up confere

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Full-time

USD 28.50 - 31.00 per hour

Help Desk Analyst (Tier 2)

Fairfax, Virginia

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Today

Job Description ECS is seeking a Help Desk Analyst II to work remotely . Please Note: This position is contingent upon additional funding. As the Help Desk Analyst II you will provide Tier 2 service desk support and operational/compliance support as part of a data analytics/business intelligence team supporting DHS HQ. This role handles more complex issues, performs root-cause analysis, and determines appropriate escalation paths to platform engineering and data teams. This will include the fo

Full-time

Help Desk Analyst

Rockford, Illinois

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Today

Description We are looking for a skilled and customer-oriented Help Desk Analyst to join our team in Rockford, Illinois. In this Contract to permanent position, you will play a vital role in providing technical assistance and support to end users, ensuring a seamless IT experience. This is an onsite role requiring close collaboration with team members and a commitment to delivering exceptional service. Responsibilities: Respond to end-user inquiries, resolving technical issues related to passwo

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Full-time

USD 19.00 - 22.00 per hour

Help Desk Analyst

Covington, Georgia

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Today

Description This role is primarily customer-support focused and serves as an entry-level opportunity to build foundational experience in IT or grow within a customer service career. The position involves providing first-level support to cellular users in a call-center environment, assisting with device setup, connectivity issues, and general service inquiries. Candidates will follow established workflows and troubleshooting guides while delivering clear, patient, and detail oriented support to e

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Full-time

USD 17.10 - 18.00 per hour

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help desk analyst i jobs