help desk associate Jobs

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Associate Help Desk Support Specialist

NuAxis LLC

Reston, Virginia, USA

Full-time

We are a federal IT company on a mission to make customer experience (CX) the center of every government solution. Technology is our Passion. People are our Purpose. Grow with us! As a growing business, every NuAxis Innovations employee impacts the success and direction of this company. We all share a true passion for technology and enjoy working together to develop solutions, share ideas, and exchange knowledge. At NuAxis Innovations, we celebrate diversity and the unique perspective each team

Associate (IT Helpdesk Technician)

Speridian Technologies LLC

Los Angeles, California, USA

Contract, Third Party

Associate (IT Helpdesk Technician) Los Angeles, CA (Onsite) Long Term Scope and Responsibilities:Field incoming IT requests from end users via phone, email, MS Teams and Service Desk system in a courteous manner.Provide prompt deskside hardware and software support for assigned officesCoordinate with Tier 1 for LA escalationsDocument all pertinent end user identification information, including name, department, contact information, and nature of problem or issue.Prioritize and schedule problems

Service Desk Analyst

Phoenix Technology Partners, LLC

Chadds Ford, Pennsylvania, USA

Contract

Seeking customer service oriented Service Desk Specialist to provide technical support to users in an efficient and accurate manner. Solve basic technical problems and provide support for all assigned areas. Responsibilities Provide first level contact and convey resolutions to customer issues Properly escalate unresolved queries to the next level of support Track, route and redirect problems to correct resources Update customer data and produce activity reports Walk customers through problem so

Service Desk Analyst

Phoenix Technology Partners, LLC

Remote

Contract

Seeking customer service oriented Service Desk Specialist to provide technical support to users in an efficient and accurate manner. Solve basic technical problems and provide support for all assigned areas. Responsibilities Provide first level contact and convey resolutions to customer issues Properly escalate unresolved queries to the next level of support Track, route and redirect problems to correct resources Update customer data and produce activity reports Walk customers through problem so

Helpdesk Technician

NTT DATA Americas, Inc

Remote or Nova Scotia, Canada

Contract

NTT DATA strives to hire exceptional, innovative, and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.We are currently seeking a Helpdesk Technician to join our team Remote in Canada.Job Description: Maintain a high degree of customer service for all support queries and adhere to all service level agreements. Receiving, logging, and managing calls via telephone using Service Now. Provide first call r

HelpDesk Delivery Manager

Nagarro Inc

New York, New York, USA

Full-time

We're Nagarro. Nagarro is one of the fastest growing technology companies in the industry; we are a publicly traded global digital engineering leader of 18,000+ with a full-service offering founded 24 years ago in Silicon Valley. We have a broad and long-standing public sector and global commercial client base. This includes many global blue-chip companies, leading independent software vendors (ISVs), across many industries and public sector clients - Federal, State, Local and Education. Role:

Customer Support Representative

Tranzeal, Inc.

San Diego, California, USA

Contract

Job Title: Customer Support Representative Location: San Diego, CAThis position requires to be onsite two days a week. Wednesdays and Thursdays are currently prominent but may change. must have: Technical background and ability to learn and absorb technology quickly.Great written and verbal communication skill.Prior experience working in a helpdesk environment over phone, using technical skills to resolve end user issues on a first call resolution basis.The ability to communicate effectively wi

Help Desk Support at Columbus, OH

Virtusa Corporation

Columbus, Ohio, USA

Full-time

Job/Skill requirement: Minimum 3+ years of Exp in Help Desk SupportExperience in the IT field, preferably in a help desk environment.A+ and/or Network+ certifications or the equivalent experienceAWS Cloud Practitioner certification preferred but not requiredPrior experience assisting a cloud migration preferred but not requiredStrong knowledge of ServiceNow, MSOffice Products, etc.

Help Desk Specialist

Arena Technical Resources

Scott Air Force Base, Illinois, USA

Contract

Job Title: Help Desk Specialist Location: Scott Air Force Base, St. Louis, MO The selected candidate must have a government security clearance, per contract requirements (Clearance Level: Secret). Our client is seeking Help Desk Specialist in the greater St Louis, MO area at Scott Air Force in Illinois. This team provides the Air Mobility Command/A4 Resources and Integration Division technical support of Logistics eTools, technical support of the G081 Program Management Office, A4 staff, confere

User Support Help Desk-Onsite at either Reston or Herndon, VA Office

Nexgen Technologies

Reston, Virginia, USA

Full-time

(Onsite at either the Reston, VA or Herndon, VA Office) NexGen is currently seeking a User Support Help Desk individual to join our team working on a federal government project. The centralized service desk provides a single point of contact for initial problem reporting of IT related issues. The Support Team averages about 20,000 contacts per year (either by phone or help desk ticket) with approximately 2,000 users supported. The volume can generally be expected to increase whenever new technol

User Support Help Desk-Local Candidates Only

Nexgen Technologies

Lakewood, Colorado, USA

Full-time

(Local Candidates Only) NexGen is currently seeking a User Support Help Desk individual to join our team working on a federal government project. The centralized service desk provides a single point of contact for initial problem reporting of IT related issues. The Support Team averages about 20,000 contacts per year (either by phone or help desk ticket) with approximately 2,000 users supported. The volume can generally be expected to increase whenever new technologies are deployed, when new equ

CAPPS Financials Technical Support Specialist

Neos Consulting

Austin, Texas, USA

Contract

Neos is a leading Austin-based IT Staffing and Consulting firm, and was recognized as one of the in Austin by the Austin Business Journal. **S andCANDIDATES LOCAL TO AUSTIN, TEXAS NEED APPLY** Neos is currently seeking a CAPPS Financials Technical Support Specialist for a contract position with our client in Austin, Texas. Primary responsibility is to provide daily, general guidance and troubleshooting support for CAPPS Financials to end-users and support staff via email, MS Teams chats/calls,

Help Desk Support/Helpdesk Support

Arthur Grand Technologies Inc

Columbus, Ohio, USA

Contract, Third Party

Arthur Grand Technologies () is in the business of providing staffing and technology consulting services. We have doubled our revenue year over year for the past 5 years. This speaks to the long-lasting relationship and customer satisfaction that we have built in this short span of time. Our company is managed by a team of professionals who worked for big 5 consulting firms for 20+ years. We are a minority owned staff augmentation and technology consulting company To keep our valued employees, w

Help Desk Support

DivTek Global Solutions Inc.

Union, Missouri, USA

Full-time

Job Title: Help Desk Support Job Location: Union, Missouri Salary: competitive salary and benefits Job Type: Full-Time About Company: This is a full-time opening with our direct client Work Schedule Type- This is an on-site role Looking for a Help Desk Support person with experience in Micorsoft Office 365 RESPONSIBILITIES & REQUIREMENTS 5+ years of professional experienceExperience with software installation and workstation supportExperience with Microsoft Teams and other Microsoft 365 applicat

Help Desk II

Randstad Digital

Appleton, Wisconsin, USA

Contract

job summary: The End User Support Technician (IT) is responsible for providing technical support to all internal and external users who utilize County systems. The End User Support Technician takes/prioritizes incoming requests, performs troubleshooting, resolves and documents issues for all County computing technology including hardware, software and basic network support. Maintains excellent working relationships with IT staff and supported users. Supports other IT staff as needed. location:

Help Desk II

Randstad Digital

Madison, Wisconsin, USA

Contract

job summary: Under the general supervision of the Supervisor of Client Engineering Desktop Supervisor, this position provides guidance and performs research for the management and administration of the Microsoft M365 application in the delivery of Microsoft solutions. This enterprise-wide responsibility includes the design and delivery of Microsoft solutions to meet business objectives, tenant technical requirements to create effective knowledge sharing, collaboration, and workflow solutions. l

Help Desk Analyst

Paragon IT Professionals

West Des Moines, Iowa, USA

Contract

IT Service Desk Analyst Provide Hardware/Software supportMobile (Apple/Android) supportCustomer Service skillsWork within different levels of an organizationPhone and In Person support with internal customersGreat Attitude and Mindset - willing to learn

CAPPS Financials Technical Support Specialist

Allied Consultants, Inc.

Remote

Contract, Third Party

OverviewAllied Consultants, Inc. is an Austin-based firm which has for 32 years been a premier provider of technical and business professionals to clients in Texas. We are currently seeking an experienced CAPPS Financials Technical Support Specialist to be a key resource on a technical services team. Allied Consultants offers its family of consultants excellent rates, a local support staff, and an attractive benefits package which includes medical insurance (Allied shares a percentage of the cos

Help Desk Positions - Green Bay - Appleton Area, Wisconsin

Beacon Hill Staffing Group

Green Bay, Wisconsin, USA

Contract

IT Help Desk Positions - Onsite in the Green Bay - Appleton area, WI Some of my top clients are hiring for IT Help Desk employees. These are contract and contract-to-hire opportunities. Skills Needed: Assists all users (internal and external) with software/hardware/network requests and issues related to provided systems. Identifies root cause of problem and fixes it. Accurately maintains required documentation (steps taken, time logged, etc.) in work order system for each issue. Resolves issues

Help Desk Representative

Innova Solutions, Inc

Cranberry Township, Pennsylvania, USA

Full-time

Innova Solutions is immediately hiring for a Help Desk Representative Position type: Fulltime/Contract Location: Cranberry Township, PA - 16066 Duration: 04 Months Shift: Mon-Fri 7:00am-4:00pm. Hybrid Role (3 Days in Office, 2 Days Remote) As a Help Desk Representative you will: Provides support to end users and IT systems on a variety of issues.Identifies, researches, and resolves technical problems.Responds to telephone calls, emails, and personnel requests for technical support.Performs pro-a