help desk expert Jobs

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Help Desk

ALTA IT Services

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Pensacola, Florida, USA

Contract

ALTA IT Services is a wholly owned subsidiary of System One, a leading provider of specialized workforce solutions and integrated services. ALTA is an established leader in IT Staffing and Services, for both government and commercial enterprises across the United States, specializing in Program & Project Management, Application Development, Cybersecurity, Data & Advanced Analytics, and Agile Transformation Services. Location: Pensacola, FL The Service Desk is a fast-paced environment that opera
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Posted 51 days ago | Updated 23 days ago

Help Desk Support Technician

NasTech Global, Inc.

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Buffalo, New York, USA

Contract

Job Title: Help Desk Support Technician Location: Buffalo, NY(Onsite) Job Type: Contract W2 Overview: Serve as the initial point of contact for technical support, assisting call center staff with basic IT issues and ensuring smooth daily operations across all three locations. Key Responsibilities: Respond promptly to user inquiries via phone, email, or chat. Troubleshoot basic hardware and software issues, including password resets and application errors. Document incidents and resolutions in
Posted 2 days ago | Updated 17 hours ago

Tier 2 Helpdesk

Apex Systems

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Plano, Texas, USA

Full-time

Job#: 2069299 Job Description: - Desktop Endpoint Engineer (Plano, TX) - ** $35.00 - $40.00 / Hourly Rate ** Apex Systems has an Immediate Need for a Desktop Endpoint Engineer in Plano, TX !! This will be an Estimated "7+ Month Contract" supporting one of our Largest Healthcare Clients across the Untied States. Please see below for Complete Details. HOW TO APPLY Send a Resume to: - Job Title: Desktop Endpoint Engineer - Location: Plano, TX - Contract Layout: est. "7+ Month Contract" - Co
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Posted 33 days ago | Updated moments ago

Helpdesk Tier 1

Apex Systems

•

Richmond, Virginia, USA

Full-time

Job#: 2070006 Job Description: End User Support Engineer - Richmond, VA (Hybrid) For any applications, please send resumes to ** JOB FUNCTIONS Key responsibilities Provides first and second-line support. The incumbent will provide support, to end users at all Company facilities and remote employees nationwide, by maintaining a "customer first" attitude to ensure customer/end user satisfaction. All issues will be tracked to resolution.Evaluate incoming requests for assistance, identifying affe
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Posted 13 days ago | Updated moments ago

Help Desk Analyst

Rivi Consulting Group

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Richmond, Virginia, USA

Contract

Help Desk Analyst 4 In-person interview (F2F is mandatory) Job description The Help Desk Analyst 4 is responsible for assisting and providing technical support for LiveScan agencies statewide, to answer questions from agencies and IT suppliers about the LiveScan onboarding process, to answer and track incoming calls and email requests for technology assistance related to purchasing new equipment and upgrading existing equipment, to answer questions related to establishing network connectivity fr
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Posted 60+ days ago | Updated 5 days ago

Helpdesk/Technical Support Analyst - Detroit, MI

Digital Technology Solutions

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Detroit, Michigan, USA

Third Party, Contract

DTS is looking for Technical Client Service Specialist for a Direct Client position based in Detroit, MI Top Skills & Years of Experience: Bachelor's degree in information technology, Business Administration or related discipline.Minimum of three (3) years' experience in a technical support or help desk role, preferably in an educational environment.Basic knowledge of Windows and macOS operating systems.Experience with remote desktop tools, call management and helpdesk software.CompTIA A+, Micro
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Posted 35 days ago | Updated 14 hours ago

IT Help Desk Analyst

Innova Solutions, Inc

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Scottsdale, Arizona, USA

Contract

One of the client of Innova Solutions is immediately hiring for IT Help Desk Analyst - Scottsdale, Chandler, AZ (Hybrid Onsite position) Position: Help Desk Consultant Location: Scottsdale, Chandler, AZ Employment: Contract Description: We are seeking a skilled and motivated IT Support Technician with expertise in Hybrid Helpdesk and Desktop Support to join our growing IT team. The ideal candidate will provide technical support for both remote (helpdesk) and on-site (desktop) environments, assis
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Posted 34 days ago | Updated 28 days ago

IT Helpdesk Analyst

TechNix LLC

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Montgomery, Alabama, USA

Contract, Third Party

Position: IT Helpdesk Analyst Duration: 6 months Extension Possible Location: Montgomery, AL (Onsite from Day 1) Project Description: Serve as the 1st Point of Contact for clients and customers at Department of Finance Perform general troubleshooting with customer via phone contact Document client/customer issues and requests, troubleshooting steps, and resolutions via ServiceNow ticketing system Route unresolved tickets to appropriate Tier 2 staff Follow-up and update clients/customers and int
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Posted 44 days ago | Updated 2 hours ago

Help Desk Analyst

Apex Systems

•

Greensboro, North Carolina, USA

Full-time

Job#: 2068550 Job Description: Apex Systems is looking to hire an ONSITE Help Desk Analyst for one of our clients based out of Greensboro, NC. This assignment is anticipated to be a 10-month contract with strong potential for extension; however, Apex Systems cannot guarantee the length of this assignment. This will also have a first shift Monday-Friday schedule. If you are interested, please apply and we will reach out to you right away! Key Responsibilities: Respond to customer inquiries via
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Posted 42 days ago | Updated moments ago

Help Desk Analyst III

Robert Half

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Washington, District of Columbia, USA

Contract

Description We are looking for a skilled Help Desk Analyst to provide comprehensive technical support and ensure seamless IT operations within our organization. This role involves troubleshooting hardware, software, and network issues while delivering exceptional customer service to internal users and clients. This is a long-term contract position based in Washington, District of Columbia. Responsibilities: Deliver expert technical support for workstations, applications, and procedures, addres
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Posted 8 days ago | Updated 8 hours ago

Help Desk Tier II (onsite)

QCI/Quandrant, Inc.

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Falls Church, Virginia, USA

Full-time

Help Desk Tier II (onsite) Falls Church, VA MUST: Active DoD Secret or Level 3 or higher Public Trust Experienced Help Desk Tier II 4+ years of professional experience working in a enterprise level IT support role Knowledge of Windows 7 or Windows 10 and all standard MS Office software systems including MS Project, especially knowledgeable with Windows 10 environment Possess knowledge of workstation administration and management Experience with IT and Help Desk technologies, to include Remedy, H
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Posted 60+ days ago | Updated 1 day ago

Help Desk Analyst

Robert Half

•

Tampa, Florida, USA

Contract

Description VIRTUAL INTERVIEWS STARTING THIS WEEK Ready to launch your tech career with a nationally recognized leader in construction and engineering? We're on the hunt for a Help Desk Analyst to be the frontline hero of our IT support team in Tampa, Florida. If you thrive on solving tech puzzles and keeping operations running smoothly, this long-term contract role is your chance to make an impact. You'll dive into troubleshooting Android, Cisco, Citrix, Mac, and Microsoft technologies, ensur
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Posted 35 days ago | Updated 8 hours ago

Help Desk Technician

Decisionpoint Corporation

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Denver, Colorado, USA

Full-time

Overview DecisionPoint is seeking a Help Desk Technician to provide end-user support to the Department of Interior, Bureau of Reclamation's (BOR) IT enterprise. This role is largely responsible for providing operational support services to the organization. We are looking to fill a need to have a highly competent and highly motivated individual in this role. This position is located onsite in Denver, CO. No application window deadline. Duties & Responsibilities Remote computer support Owning, t
Posted 50 days ago | Updated 8 hours ago

Help Desk Specialist

Decisionpoint Corporation

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US

Full-time

Overview DecisionPoint Corporation is seeking an experienced Help Desk Specialist to join our team supporting the Personnel Enterprise Decision Support System (PEDSS) contract. This is a part-time fully remote position. Duties & Responsibilities Serve as the first point of contact for PAM help desk users. Troubleshoot hardware, software, and access issues. Escalate complex issues to Tier 2 or engineering support teams. Perform other duties as assigned to support team goals and project requireme
Posted 22 days ago | Updated 8 hours ago

Technical Support - Helpdesk - Position in Columbia, SC

Trident Solutions

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Columbia, South Carolina, USA

Contract

EXPERIENCE REQUIREMENTS: MUST have Associate Degree or higher level degree in Computer Science, Information Technology or other job related degree. If no degree, must have 2 years of job related work experience. Seeking candidates with at least 1 year of technical call center experience. This position is onsite in Columbia, SC Monday - Friday. Normal daytime hours. No remote work. JOB DESCRIPTION Receive, monitor, and manage all high severity incidents, escalations and requests for the entire
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Posted 22 days ago

IT Helpdesk - California - Local only

Geopaq Logic

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Irvine, California, USA

Full-time

Job Title: Helpdesk Consultant Location: Irvine, CA (Onsite) Duration: Fulltime/Permanent position Experience: 10+ Years of experience we have an immediate need to fill a helpdesk/service desk role. This would be lead level, someone who is presentable to senior management/owners
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Posted 15 days ago

IT Help Desk Tech

IMA Financial Group

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Pasadena, California, USA

Full-time

ESSENTIAL JOB RESPONSIBILITIES: include but are not limited to: Supports and demonstrates IMAs core values.Values and understands the importance of diversity, equity, and inclusion among all IMA associates.Manage assigned Help Desk tickets as well as Help Deck Queue to make sure incidents are dispatched or resolved according to SLAs.Respond to customer issues via phone, email and computer chatProvide customer assistanceDocument customer interactionsEscalate issues to the next Tier with next lev
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Posted 14 hours ago

Help Desk Technician (Local to Colorado Only)

Serenity Info Tech, Inc.

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Denver, Colorado, USA

Contract

Title: Help Desk Technician Location: Denver, CO (Onsite) Duration : 02 months Client : State of Colorado Job Description: The NOC Technician will be an IT professional who provides technical assistance on computer systems and serves as the first contact for customers who need technical assistance over the phone or email. We are looking for a tech-savvy help desk technician to be responsible for providing technical assistance with computer systems, networking, hardware, and software. As a help d
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Posted 28 days ago | Updated 19 hours ago

Help Desk Manager

Robert Half

•

Philadelphia, Pennsylvania, USA

Full-time

Description We are in the search for a Help Desk Manager to join our team in Philadelphia, Pennsylvania. This position is in the IT industry, providing an opportunity for you to manage and mentor a team of help desk technicians, ensuring effective support and incident resolution. This role is 5 days a week onsite Responsibilities: Oversee the management and mentoring of a team of help desk technicians (2-3 people), enhancing their ability to provide efficient support. Act as the primary contac
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Posted 35 days ago | Updated 8 hours ago

Tier 2 Helpdesk Lead CAB Manager for Tech Control

Decisionpoint Corporation

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District of Columbia, USA

Full-time

Overview DecisionPoint Corporation is seeking a Tier 2 Helpdesk Lead CAB Manager for Tech Control to join our team on the upcoming Enterprise DISA JSP ETM Services 2.0 program. This position is onsite in the Washington, DC area. Duties & Responsibilities Oversee day-to-day operations of the Tech Control Facility Service Desk (CAB) to ensure efficient handling of trouble tickets received from multiple sources (e.g., customers, DISA, JSP Service Desks). Provide 24x7x365 Tier II support, including
Posted 50 days ago | Updated 8 hours ago