help desk management Jobs

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Associate Help Desk Technician - All shifts available - Active Top Secret required

General Dynamics

Washington, District of Columbia, USA

Full-time

Type of Requisition: Regular Clearance Level Must Currently Possess: Top Secret Clearance Level Must Be Able to Obtain: Top Secret/SCI Public Trust/Other Required: None Job Family: Systems Administration Job Qualifications: Skills: Customer Service, Information Technology (IT) Support, Problem Resolution Certifications: None Experience: 4 + years of related experience ship Required: Yes Job Description: *Shift options listed at the bottom. GDIT has an amazing opportunity for a Help Desk

Lead Help Desk Administrator

IES Holdings, Inc.

Tempe, Arizona, USA

Full-time

Job Summary: Under the direction of the IT Manager, the Help Desk Administrator will be responsible for a Windows domain, multiple networks, multi-location infrastructure management and operations. Duties will also include maintaining servers, workstations, and provide help desk support to end users Job Duties and Responsibilities: Set up and maintain basic network operations, including assembly of network hardware and provide assistance to the IT Manager. Set up personal computers and laptop

Data Center Technician

Compucom

Alpharetta, Georgia, USA

Contract

At Compucom Staffing , you're more than just a number. Our employee relationship managers support you throughout your engagement, providing career guidance and reemployment assistance. Our client is currently seeking two qualified Data Center Technicians who will join our client's team onsite in Alpharetta, GA This role will be expected to work Monday through Friday, 7:00am-7:00pm. Duties and Responsibilities : Provide personal support services Build rapport and obtain problem details from h

Senior Help Desk Technician

Contact Government Services, LLC

San Francisco, California, USA

Full-time

Senior Help Desk Technician Employment Type: Full Time Department: Help Desk CGS seeks a Senior Help Desk Technician to fulfill the requirements of Level 1 & 2 Help Desk (PC Assist) support services to end users consisting of senior management, attorneys, support staff, contractors, and associated systems for the Executive Office for the United States Attorneys (EOUSA). CGS brings motivated, highly skilled, and creative people together to solve the government's most dynamic problems with cutti

Senior Help Desk Technician II

Contact Government Services, LLC

San Francisco, California, USA

Full-time

Senior Help Desk Technician II Employment Type: Full Time Department: Help Desk CGS seeks a Senior Help Desk Technician to fulfill the requirements of Level 1 & 2 Help Desk (PC Assist) support services to end users consisting of senior management, attorneys, support staff, contractors, and associated systems for the Executive Office for the United States Attorneys (EOUSA). CGS brings motivated, highly skilled, and creative people together to solve the government's most dynamic problems with cu

Help Desk Admin

Kforce Technology Staffing

Houston, Texas, USA

Contract

RESPONSIBILITIES: Kforce has a client that is seeking a Help Desk Admin in Houston, TX. Summary: The Help Desk Admin is an IT professional responsible for assisting users with computer hardware and software issues. This role involves responding to user inquiries, managing multiple queues, and assessing problems with IT equipment and applications. The ideal candidate must be customer-oriented and patient when dealing with challenging situations. Essential Duties/Responsibilities: * Serve as the

Help Desk Analyst

Robert Half

Richmond, Virginia, USA

Contract

Description Primary Responsibilities Manage incoming support calls in accordance with established service levels and best practices.Utilize and contribute to the internal knowledge base (SharePoint) for consistent issue resolution.Regularly update training materials and documentation to reflect new knowledge and procedures.Review and implement new processes; ensure Service Desk staff are trained accordingly.Strive to meet key performance metrics:First Call Resolution: 80% or higherAverage Wait T

Help Desk Analyst II

Robert Half

Orem, Utah, USA

Full-time

Description We are looking for an experienced Help Desk Analyst II to join our team in Orem, Utah. In this Contract-to-permanent position, you will handle advanced technical support tasks, ensuring efficient resolution of escalated issues and maintaining the overall functionality of IT systems. This role offers an excellent opportunity to contribute to a dynamic IT environment while developing your expertise in system troubleshooting and user support. Responsibilities: Provide advanced technica

Helpdesk Technician

Booz Allen Hamilton

Arlington, Virginia, USA

Full-time

Job Number: R0221573 Helpdesk Technician The Opportunity: Your combination of people skills and technical expertise makes you the team hero, solving one problem after another. What if you could use those skills to improve the technology supporting the DoD? We're looking for a Helpdesk Techni cia n with a solid background in Windows operating systems to work within classified environments, providing in-depth support and leading problem-solving and implementation efforts for specific sof tware and

Helpdesk Technician

Booz Allen Hamilton

Arlington, Virginia, USA

Full-time

Job Number: R0221585 Helpdesk Technician The Opportunity: Your combination of people skills and technical expertise makes you the team hero, solving one problem after another. What if you could use those skills to improve the technology supporting the DoD? We're looking for a Helpdesk Techni cia n with a solid background in Windows operating systems to work within classified environments, providing in-depth support and leading problem-solving and implementation efforts for specific sof tware and

Helpdesk Support Analyst

Judge Group, Inc.

Draper, Utah, USA

Contract

Location: Draper, UT Description: About the Role We are seeking a highly motivated and customer-focused Technical Support Specialist to join our enterprise support team. In this role, you will provide front-line technical assistance to employees across the organization, ensuring timely resolution of hardware, software, and network-related issues. You'll be part of a collaborative team that values problem-solving, continuous learning, and delivering exceptional user experiences. Responsibili

Helpdesk Technician - Tier II - TS/SCI w. Polygraph

General Dynamics

Elkridge, Maryland, USA

Full-time

Type of Requisition: Regular Clearance Level Must Currently Possess: Top Secret/SCI Clearance Level Must Be Able to Obtain: Top Secret SCI + Polygraph Public Trust/Other Required: None Job Family: Help Desk Job Qualifications: Skills: Computer Systems, Information Technology (IT) Systems Support, Systems Support Certifications: None Experience: 1 + years of related experience ship Required: Yes Job Description: Overview: Transform technology into opportunity as a Helpdesk Technician with

Level 1 & Level 2 Application Support - Help Desk (REMOTE)

Exodus Integrity Services, Inc.

Remote

Full-time

Exodus Integrity Services, Inc is a rapidly expanding technology company headquartered in Northeast Ohio. EIS provides quality services to our clients by instilling honesty, commitment, and hard work to find the most qualified candidates to fill each opportunity. Currently, we are seeking individuals for a role with our client in the Washington DC area. This is a very exciting opportunity working with one of the top employers in the area. If you are interested in joining a vibrant organization

Tier 1 Help Desk Analyst

IBM

State College, Pennsylvania, USA

Full-time

Introduction A career in IBM Consulting is rooted by long-term relationships and close collaboration with clients across the globe. You'll work with visionaries across multiple industries to improve the hybrid cloud and AI journey for the most innovative and valuable companies in the world. Your ability to accelerate impact and make meaningful change for your clients is enabled by our strategic partner ecosystem and our robust technology platforms across the IBM portfolio; including Software and

IT Help desk must have A+ certification

IES Holdings, Inc.

Tempe, Arizona, USA

Full-time

Job Summary: Under the direction of the IT Manager, the Help Desk Administrator will be responsible for a Windows domain, multiple networks, multi-location infrastructure management and operations. Duties will also include maintaining servers, workstations, and provide help desk support to end users Job Duties and Responsibilities: Set up and maintain basic network operations, including assembly of network hardware and provide assistance to the IT Manager. Set up personal computers and laptop

VIP Help Desk Senior (Class)

Chenega MIOS

Arlington, Virginia, USA

Full-time

Req ID: 36902 Summary VIP Help Desk Senior (Class) Arlington, VA Are you ready to enhance your skills and build your career in a rapidly evolving business climate? Are you looking for a career where professional development is embedded in your employer's core culture? If so, Chenega Military, Intelligence & Operations Support (MIOS) could be the place for you! Join our team of professionals who support large-scale government operations by leveraging cutting-edge technology and take your care

Desktop Support Technician

Compucom

Tuskegee, Alabama, USA

Contract

At CompucomStaffing , you're more than just a number. Our employee relationship managers support you throughout your engagement, providing career guidance and reemployment assistance. We have a new opportunity for a Desktop Support Technician who will join our client's team onsite to support with customer service, problem solve computer issues, provide hardware and application support, install software upgrades, and create and maintain documentation. This role will be expected to work Monday thr

Help Desk Representative

Harris County

Houston, Texas, USA

Full-time

Salary: Depends on Qualifications Location : Houston, TX Job Type: Regular Full-time Job Number: 14928 Department: Universal Services Opening Date: 04/25/2025 Closing Date: Continuous Position Description About Harris County and Universal Services: Harris County Universal Services (Universal Services) is transforming the way the County does business and seeking a Help Desk Support Service Professional I to join our team. Universal Services is the enterprise IT solutions center for the departmen

Hands-on IT Helpdesk Manager

Software Guidance & Assistance

New York, New York, USA

Contract

Software Guidance & Assistance, Inc., (SGA) is seeking an experienced IT Helpdesk Manager for a Right-to-Hire Contractor assignment with one of our premier Financial Services clients in mid-town NYC. Hybrid - 2-4 days/week in the office. He or she will lead the firm's team of helpdesk technicians across multiple locations, including New York and Madrid. The ideal candidate will oversee the helpdesk team's daily operations, ensuring timely and efficient resolution of break/fix issues, software

Help Desk Technician

City of New York

New York, New York, USA

Full-time

Company Description Job Description RICHMOND COUNTY DISTRICT ATTORNEY The men and women of the Richmond County District Attorney's office work each day in partnership with Law Enforcement and the people of Staten Island to pursue justice for victims of crime, to prevent crime in all its forms, and to promote the safety and well-being of all citizens of our Borough. THE ROLE The Help Desk Technician will report directly to the Director of IT in the Administration Unit. The responsibilities of