help desk management Jobs

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Operations Support Specialist II - C Shift

Blue Origin, LLC

•

Florida, USA

Full-time

Application close date: Applications will be accepted on an ongoing basis until the requisition is closed. At Blue Origin, we envision millions of people living and working in space for the benefit of Earth. We're working to develop reusable, safe, and low-cost space vehicles and systems within a culture of safety, collaboration, and inclusion. Join our diverse team of problem solvers as we add new chapters to the history of spaceflight! This role is part of Blue Origin Operations, which is com
Posted 17 days ago | Updated 7 hours ago

System Technician I

BCD Travel

•

Kraków, Lesser Poland Voivodeship, Poland

Full-time

Start your journey with BCD: Grow, connect, collaborate and celebrate with our global team IT Service Desk Technician Full time, Krakow, Warsaw, Poland As an IT Service Desk Agent, you will represent the ICT Organization as a member of the global IT Service Desk, delivering qualified IT support to employees companywide. Via phone support or case management, you will provide case resolution to users, walk users through a series of steps to determine the issue, classify the level and priority, and
Posted 3 days ago | Updated 7 hours ago

Business Systems Analyst IV (Procurement & Vendor Management)

Navy Federal Credit Union

•

Vienna, Virginia, USA

Full-time

Overview To coordinate and conduct highly complex procurement system analyses for procurement department. To analyze business needs to develop and implement solutions that leverage systems and processes with a broad degree of latitude. Works with the business to understand their needs, related to information technology and enhance business process by promoting new functionality. Using expert knowledge of the organization's technology infrastructure and specific software applications, assist the
Posted 8 days ago | Updated 9 hours ago

Program Manager

Decisionpoint Corporation

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Washington, District of Columbia, USA

Full-time

Overview DecisionPoint Corporation is seeking a Program Manager to lead and manage the Tier 2 and Tier 3 end-user support services for the USDA Customer Experience Center (CEC). This role will oversee IT service delivery to ensure efficient support, meeting USDA's needs for customer service, incident response, change management, and hardware support. The position will be based on-site at designated USDA facilities to facilitate close collaboration and seamless service delivery. Duties & Responsi
Posted 60+ days ago | Updated 7 hours ago

Network Administrator

Noblis

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Pascagoula, Mississippi, USA

Full-time

Responsibilities Professionals in network administration are responsible for managing and maintaining computer networks to ensure reliable and secure connectivity for users and devices. They utilize their expertise in network technologies, protocols, and security practices to design, implement, and optimize network infrastructure and services. Typical responsibilities include configuring and maintaining network devices, such as routers, switches, firewalls, and wireless access points, monitorin
Posted 41 days ago | Updated 11 hours ago

Technical Support Spec Sr

Northwestern University

•

Chicago, Illinois, USA

Full-time

Department: MED-Central IT Salary/Grade: ITS/77 Job Summary: This specific role is within the Feinberg IT centralized IT team. The central IT team provides resources and support to the Feinberg School of Medicine. Specific Responsibilities : Strategic Planning Recommends, plans, and implements workplace endpoint technology initiatives. Analyzes user's infrastructures and recommends or coordinates remedial changes as necessary. Administration Authors Scopes of Work for medium to large sized
Posted 25 days ago | Updated 11 hours ago

F-35 Help Desk Specialist | Secret clearance

General Dynamics

•

California, USA

Full-time

Type of Requisition: Regular Clearance Level Must Currently Possess: Secret Clearance Level Must Be Able to Obtain: Secret Public Trust/Other Required: None Job Family: Help Desk Job Qualifications: Skills: BMC Remedy Ticketing System, Help Desk Support, IT Service Desk Certifications: None Experience: 1 + years of related experience ship Required: Yes Job Description: Transform technology into opportunity as a Help Desk Specialist with GDIT. A career in enterprise IT means connecting an
Posted 38 days ago | Updated 11 hours ago

Information Technology Specialist

Fluor

•

Washington, District of Columbia, USA

Full-time

Job Description Active TS/SCI with Poly Required This position is providing support in multiple locations in the Northern Virginia area The Information Technology Specialist has a general knowledge within designated Information Technology (IT) area of responsibility that is applied to diverse assignments. This role executes assigned tasks and collaborates on IT projects while exhibiting consistent, current knowledge of new technologies and platforms. Assess, maintain, support, and modify ex
Posted 52 days ago | Updated 11 hours ago

Help Desk Technician

RedSalsa Technologies, Inc.

•

Denver, Colorado, USA

Contract

Title : Help Desk Technician Location : 80401,Denver,CO Duration : 12 + Months Job Type : C Description : NOTE: This is 100% on site, with 5-8hr days to start, and then move to 4-10's after a month or 2 of training. Please DO NOT submit a candidate that is not willing to be on-site full time. . Responsibilities for Help Desk Technician Manage Help Desk tickets in a timely mannerRespond to customer issues via phone, email and computer chat and follow-up with customers to ensure issues are reso
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Posted 1 day ago | Updated 1 day ago

Helpdesk Manager Leads

S Linx LLC

•

Raleigh, North Carolina, USA

Contract

Job Title: Helpdesk Manager leadsLocation: North Carolina The Helpdesk Manager leads and oversees all aspects of the centralized IT Helpdesk supporting 13 state-operated behavioral healthcare facilities. This role is responsible for managing day-to-day helpdesk operations, ensuring high-quality customer service, coordinating incident and service request response, and leading a team of analysts/support specialist and 3 shift leads.This position plays a key leadership role in the support of clinic
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Posted 6 days ago

Help Desk Analyst (MUST be Bilingual, Spanish/English)

Uniqsoft

•

Conyers, Georgia, USA

Contract, Third Party

Job Title: Help Desk Analyst 1 Location: East View Parkway Conyers, GA 30013 (Hybrid) Position type: Long term Contract Rate: DOE Job ID: 762935 Client: DDS - IT Interview type: Either Web Cam or In Person Note:- LOCAL CANDIDATES This position is located at DDS Headquarters in Conyers, Georgia. MUST be Bilingual, Spanish/English Short Description: Under direct supervision, assists customers with tier one issues or forwards to second tier support for issues beyond their subject matter expertis
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Posted 17 days ago | Updated 15 days ago

Field Implementation Specialist (Desktop/Helpdesk)

Harvey Nash Inc.

•

Houston, Texas, USA

Contract

Job Title: Field Implementation Specialist (Desktop/Helpdesk) Location: Houston, TX (Hybrid) Duration: 7+ Months Contract Hybrid/Remote: Hybrid (Note: This position will also require onsite presence weekly & Must be able to work weekends/nights as needed) Responsibilities: Manage and support mobile device refresh/deployment of the CS agent MAP devices. Asset management, Apple IOS device administration, organizational skills. Basic/Technical Skills Required/Preferred: 3-5 years mobile device sup
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Posted 16 days ago

Help Desk Technician - TS/SCI W/ POLY

General Dynamics

•

Colorado Springs, Colorado, USA

Full-time

Type of Requisition: Regular Clearance Level Must Currently Possess: Top Secret/SCI Clearance Level Must Be Able to Obtain: Top Secret SCI + Polygraph Public Trust/Other Required: None Job Family: Help Desk Job Qualifications: Skills: Customer Service, Technical Support, Troubleshooting Certifications: None Experience: 2 + years of related experience ship Required: Yes Job Description: Help Desk Technician Transform technology into opportunity as a Help Desk Technician with GDIT. A care
Posted 4 days ago | Updated 11 hours ago

Help Desk/Call Center Technician

Information Resource Group, Inc.

•

Montpelier, Vermont, USA

Contract, Third Party

Role: Help Desk/Call Center Technician Location: (In Office, Montpelier, VT) Onsite Duration: 6-12 months Required Services: Considerable Help desk/ Call Center experience Advanced PC and network troubleshooting skills Knowledge of interfaces Thorough knowledge of help desk software and procedures Able to troubleshoot, analyze issues, recommend effective solutions without direction. Working knowledge of training principles and practices Knowledge of the principles and practices of public relat
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Posted 14 days ago | Updated 9 hours ago

Help Desk Technician - SWINGS - TS/SCI W/ POLY

General Dynamics

•

Colorado Springs, Colorado, USA

Full-time

Type of Requisition: Regular Clearance Level Must Currently Possess: Top Secret/SCI Clearance Level Must Be Able to Obtain: Top Secret SCI + Polygraph Public Trust/Other Required: None Job Family: Help Desk Job Qualifications: Skills: Customer Satisfaction, Technical Support, Troubleshooting Certifications: None Experience: 8 + years of related experience ship Required: Yes Job Description: Help Desk Technician V Transform technology into opportunity as a Help Desk Technician V with GDI
Posted 11 days ago | Updated 11 hours ago

Helpdesk Analyst

GDH

•

Siloam Springs, Arkansas, USA

Contract

Job Description: Our client is currently seeking a skilled and proactive Helpdesk Analyst to join their dynamic IT team. This role is pivotal in providing first-line support and resolving technical issues for end-users, ensuring efficient operation, and minimizing downtime. The successful candidate will be instrumental in supporting desktop systems, mobile devices, and network management. This is a full-time position that offers a challenging yet rewarding environment where you can improve your
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Posted 7 days ago | Updated 18 hours ago

Help Desk Technician - TS/SCI W/ poly

General Dynamics

•

Annapolis, Maryland, USA

Full-time

Type of Requisition: Regular Clearance Level Must Currently Possess: Top Secret/SCI Clearance Level Must Be Able to Obtain: Top Secret SCI + Polygraph Public Trust/Other Required: None Job Family: Help Desk Job Qualifications: Skills: Customer Service, Remote Support, Troubleshooting Certifications: Security+, CE - CompTIA-Security+ CE Experience: 2 + years of related experience ship Required: Yes Job Description: Help Desk Technician Transform technology into opportunity as a Help Des
Posted 20 days ago | Updated 11 hours ago

Help Desk Support Technician

RedSalsa Technologies, Inc.

•

Jackson, Mississippi, USA

Contract, Third Party

Help Desk Support Technician Location : Jackson, MS Duration : 12 + Months Job Type : C Description : Selected candidate s role will focus on providing all levels of support to our customer base, both remotely and onsite. Candidate will be the initial point of contact with end users requesting IT Support. Ideal candidate has experience in Desktop\Laptop troubleshooting, software installation, peripheral hardware implementation and active directory administration. Candidate must also have expe
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Posted 8 days ago | Updated 1 day ago

EHR Helpdesk Manager

IT People Corporation

•

Durham, North Carolina, USA

Contract, Third Party

Title/Role: EHR Helpdesk Manager Work Location: RTP, NC (Hybrid) Duration: 12 Months Short Description: The Helpdesk Manager leads and oversees all aspects of the centralized IT Helpdesk supporting 13 state-operated behavioural healthcare facilities. Experience supporting Epic EHR and other clinical systems in a healthcare setting. Complete Description: The Helpdesk Manager leads and oversees all aspects of the centralized IT Helpdesk supporting 13 state-operated behavioural healthcare facilitie
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Posted 3 days ago | Updated 2 days ago

Help Desk Support Technician SME Level

Powersolv

•

Jackson, Mississippi, USA

Contract, Third Party

Selected candidate's role will focus on providing all levels of support to customer base, both remotely and onsite. Candidate will be the initial point of contact with end users requesting IT Support. Ideal candidate has experience in Desktop\Laptop troubleshooting, software installation, peripheral hardware implementation and active directory administration. Candidate must also have experience providing remote assistance using various platforms and must be experienced with providing support f
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Posted 7 days ago | Updated 1 day ago