help desk management Jobs

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Program Manager

Decisionpoint Corporation

•

Washington, District of Columbia, USA

Full-time

Overview DecisionPoint Corporation is seeking a Program Manager to lead and manage the Tier 2 and Tier 3 end-user support services for the USDA Customer Experience Center (CEC). This role will oversee IT service delivery to ensure efficient support, meeting USDA's needs for customer service, incident response, change management, and hardware support. The position will be based on-site at designated USDA facilities to facilitate close collaboration and seamless service delivery. Duties & Responsi
Posted 60+ days ago | Updated 5 hours ago

Information Technology Specialist

Fluor

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Washington, District of Columbia, USA

Full-time

Job Description Active TS/SCI with Poly Required This position is providing support in multiple locations in the Northern Virginia area The Information Technology Specialist has a general knowledge within designated Information Technology (IT) area of responsibility that is applied to diverse assignments. This role executes assigned tasks and collaborates on IT projects while exhibiting consistent, current knowledge of new technologies and platforms. Assess, maintain, support, and modify ex
Posted 14 days ago | Updated 8 hours ago

VSP - Help Desk Analyst 4 (765647) (Only Local Candidates required)

I-Link Solutions

•

Richmond, Virginia, USA

Contract

Greetings from i-link Solutions Inc! We have an immediate opening for the below position, if you are interested, please revert back to me with your updated resume and expected rate at the earliest. VSP - Help Desk Analyst 4 (765647) 7700 Midlothian Tpke, North Chesterfield, VA 23235 Contract Help Desk Analyst 4 for Grants & Legislative Analysis Section Please Submit your Best two candidates Candidates must be able to work on site. Local Candidates Strongly Preferred. the candidate to interview
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Posted 5 days ago

Help Desk Technician - SWINGS Shift - TS/SCI w. CI Polygraph

General Dynamics Information Technology

•

Maryland, USA

Full-time

Type of Requisition: Regular Clearance Level Must Currently Possess: Top Secret/SCI Clearance Level Must Be Able to Obtain: Top Secret SCI + Polygraph Public Trust/Other Required: None Job Family: Help Desk Job Qualifications: Skills: Customer Service, Technical Support, Troubleshooting Certifications: None Experience: 3 + years of related experience ship Required: Yes Job Description: Help Desk Technician Swings: 1400-2200 Transform technology into opportunity as a Help Desk Technician
Posted 4 days ago | Updated 11 hours ago

Help Desk Technician - SWINGS Shift - TS/SCI w. CI Polygraph

General Dynamics Information Technology

•

Maryland, USA

Full-time

Type of Requisition: Regular Clearance Level Must Currently Possess: Top Secret/SCI Clearance Level Must Be Able to Obtain: Top Secret SCI + Polygraph Public Trust/Other Required: None Job Family: Help Desk Job Qualifications: Skills: Customer Service, Technical Support, Troubleshooting Certifications: None Experience: 3 + years of related experience ship Required: Yes Job Description: Help Desk Technician Swings: 1400-2200 Transform technology into opportunity as a Help Desk Technicia
Posted 4 days ago | Updated 21 hours ago

Help Desk Technician - MIDS - TS/SCI W/ POLY

General Dynamics Information Technology

•

Colorado Springs, Colorado, USA

Full-time

Type of Requisition: Regular Clearance Level Must Currently Possess: Top Secret/SCI Clearance Level Must Be Able to Obtain: Top Secret SCI + Polygraph Public Trust/Other Required: None Job Family: Help Desk Job Qualifications: Skills: Customer Service, Technical Support, Troubleshooting Certifications: None Experience: 2 + years of related experience ship Required: Yes Job Description: Help Desk Technician Transform technology into opportunity as a Help Desk Technician with GDIT. A care
Posted 4 days ago | Updated 21 hours ago

Help Desk Technician - MIDS - TS/SCI W/ POLY

General Dynamics Information Technology

•

Colorado Springs, Colorado, USA

Full-time

Type of Requisition: Regular Clearance Level Must Currently Possess: Top Secret/SCI Clearance Level Must Be Able to Obtain: Top Secret SCI + Polygraph Public Trust/Other Required: None Job Family: Help Desk Job Qualifications: Skills: Customer Service, Technical Support, Troubleshooting Certifications: None Experience: 2 + years of related experience ship Required: Yes Job Description: Help Desk Technician Transform technology into opportunity as a Help Desk Technician with GDIT. A car
Posted 4 days ago | Updated 11 hours ago

Help Desk Technician - SWINGS Shift - TS/SCI w. CI Polygraph

General Dynamics

•

Annapolis, Maryland, USA

Full-time

Type of Requisition: Regular Clearance Level Must Currently Possess: Top Secret/SCI Clearance Level Must Be Able to Obtain: Top Secret SCI + Polygraph Public Trust/Other Required: None Job Family: Help Desk Job Qualifications: Skills: Customer Service, Technical Support, Troubleshooting Certifications: None Experience: 3 + years of related experience ship Required: Yes Job Description: Help Desk Technician Swings: 1400-2200 Transform technology into opportunity as a Help Desk Technicia
Posted 13 days ago | Updated 8 hours ago

Help Desk Technician

Caresoft

•

Little Rock, Arkansas, USA

Contract

Title: ADPS Help Desk Technician Location: Little Rock, AR 72209 Duration: 3+ Months Short Description: The Client is looking to fill positions that will be a part of the Applications Support Team providing support, technical assistance, and advice to end users for hardware and software. POSIPOSITION SUMMARY: MOVE is the software suite/platform used to access the eCrash system. The purpose of eCrash is to report all the facts and circumstances of the motor vehicle crash accurately, consisten
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Posted 15 hours ago | Updated 15 hours ago

Help Desk Analyst

Inteliblue LLC

•

Richmond, Virginia, USA

Full-time, Part-time, Contract

Title: Help Desk Analyst Location: Chesterfield, VA Duration: Long Term Interview Type: In-person Required Skills: Assisting and providing customer support, by telephone, email and other means. Ability to multitask and to determine root cause of problems and implement solutions Ability to resolve issues by gathering and analyzing data, reasoning logically, and drawing valid conclusions. Thanks, Bob.
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Posted 4 days ago | Updated 1 day ago

Help Desk Analyst/Trainer

Randstad Digital

•

New York, New York, USA

Full-time

job summary: Here are a few options for a professional and organized job description summary for the Help Desk Analyst / Trainer role: Option 1 (Concise) We're looking for a Help Desk Analyst / Trainer with 3-5 years of law firm experience to provide exceptional first and second-level technical support and lead IT training initiatives. This role involves troubleshooting software (Microsoft 365, iManage, Adobe, Litera), hardware, and mobile devices, managing user accounts, and deploying equipm
Posted 4 days ago | Updated 2 hours ago

Help Desk

Johnson Technology Systems Inc (JTSI)

•

Dover, New Jersey, USA

Contract

We are hiring for Help Desk to support our Federal Project. Company Name: - JTSi (Johnson Technology Systems, Inc.) Title:- Help Desk Location: - Hybrid - Candidate will need to be onsite at Picatinny, NJ for 3 days a Week Citizenship: Clearance: Active interim Secret Clearance or higher in JPAS Help Desk Job Description The helpdesk person monitors the Service now ticketing system for open tickets and works on the tickets as they come in.As per the SOP they have a turnaround time of 2 hours.T
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Posted 5 days ago

Helpdesk Analyst

Innosoul inc

•

Nashville, Tennessee, USA

Contract, Third Party

Job ID: TN-64525 Onsite/Local Helpdesk Analyst with Internet/Emailing , traffic/roadways, Dispatch, monitor, Law Enforcement/Fire Rescue experience Location: Nashville,Tennessee(TN DOT) Duration: 6 Months Position: 1 Skills: Software Database Microsoft Access Proficient (4-6 Years) No Skills Others Customer Service Proficient (4-6 Years) No Skills Others Customer Service Skills Proficient (4-6 Years) No Skills Others Emailing Proficient (4-6 Years) No Software Others Internet Proficient (4-6 Yea
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Posted 4 days ago

Help Desk II

Symphony Corporation

•

Madison, Wisconsin, USA

Contract

Role: Help Desk II Location: Madison, WI Duration of the Contract: 6/30/2026 with potential for a 2-year extension. Rate: $25/w2 Top Required Skills & Years of Experience: Experience providing IT support in a professional setting - 3 yearsExperience working with Microsoft Office Suite - 3 yearsExperience providing Identity management administration - 3 years
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Posted 10 days ago | Updated 10 days ago

Helpdesk Analyst

Bayside Solutions

•

Dublin, California, USA

Contract

Helpdesk Analyst W2 Contract Salary Range: $58,200 - $66,600 per year Location: Dublin, CA - Onsite Role Requirements and Qualifications: Strong communication skills Windows environment ServiceNow ticketing system Networking Server troubleshooting Reporting Multi-tasking Incident Management experience is preferred Ability to identify trending and analyze issues Flexible with shifts and working weekends Bayside Solutions, Inc. is not able to sponsor any candidates at this time. Additionally
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Posted 12 days ago | Updated 1 hour ago

Part Time Desktop/Help Desk Support--Long Term Remote, Junior Level

EMW Staffing Solutions LLC

•

Colorado Springs, Colorado, USA

Contract

Thank you for your interest. Please apply for further information. Term: Part time about 15-20 hours a week Location: Can be remote after some training in a CO Springs Office Clearance: Please be advised that this role requires at least a Secret security clearance. Rate: 25 hr w2+ Role: Junior Help Desk/Technical Support . Seeking a part-time IT Desktop Support Technician with a SECRET (DoD) security clearance to support our clients. The IT Desktop Support Technician will assist users with sourc
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Posted 12 days ago | Updated 12 days ago

Help Desk Specialist I and II

City of West Des Moines

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West Des Moines, Iowa, USA

Full-time

Help Desk Specialist I Under the general direction of the ITS Operations Manager, performs Tier 1 (routine help desk support) and some Tier 2 (specialized, mission-critical help desk support) desktop, laptop, operating system, software, telephony, and mobile offices support of City entities (Fire, Police Department, Library and other City departments) and may perform occasional administrative support, account management and purchasing duties for the department. Help Desk Specialist II Under the
Posted 4 days ago

Help Desk Technician - MIDS - TS/SCI W/ POLY

General Dynamics

•

Colorado Springs, Colorado, USA

Full-time

Type of Requisition: Regular Clearance Level Must Currently Possess: Top Secret/SCI Clearance Level Must Be Able to Obtain: Top Secret SCI + Polygraph Public Trust/Other Required: None Job Family: Help Desk Job Qualifications: Skills: Customer Service, Technical Support, Troubleshooting Certifications: None Experience: 2 + years of related experience ship Required: Yes Job Description: Help Desk Technician Transform technology into opportunity as a Help Desk Technician with GDIT. A care
Posted 29 days ago | Updated 8 hours ago

Help Desk Support/Production Support Analyst (level 1)- need TX locals

InfoPeople Corp

•

Irving, Texas, USA

Contract

Title: Help Desk Support/Production Support Analyst (level 1) Position Type: CT Exclusive Location: Irving, TX Job Information This role is a 5x8 schedule, possibly including nights, weekends, and holidays, to provide essential support and system coverage in order to meet business needs. What you'll be doing We are seeking a skilled production support analyst to join our Sales Planning & Operations Support team. You will play a critical role in ensuring the stability, availability, and performa
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Posted 15 hours ago

Spanish Bilingual TIER 1 IT Helpdesk/Customer Support Analyst (Federal Healthcare IT)

Tria Federal

•

Remote

Part-time

Customer Support Analyst (Tier 1) Softrams, a Tria Federal company, prides itself in leading the charge for innovation and transformation in the federal government space. We offer technological implementations and build customer-centric services that are simple, intuitive, and usable across multiple industries. By partnering with federal agencies, our specialized digital services are reimagining and reshaping the digital landscape to bring positive change for millions of Americans. At Tria, we a
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Posted 7 days ago