Help desk management jobs

Mount Laurel Township, New Jersey

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Today

Description The Help Desk Manager is responsible for leading our customer multi-tier technical support operations, ensuring exceptional service delivery across incident management, request fulfillment, and customer support channels. This role oversees Help Desk Supervisors and support staff while driving operational excellence in a fast-paced, ISO-certified, ITIL-aligned environment. The ideal candidate is a strong people leader with experience managing technical support teams, enforcing service

Full-time

USD 32.00 - 40.00 per hour

Oracle Functional HR Help Desk HCM Configuration Case Management - Onsite in PA

Pittsburgh, Pennsylvania

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Today

Location: Pittsburgh, PA (Onsite) Duration:12 Months JOB DESCRIPTION: Must have skills are Oracle HR Help Desk HCM Configuration Case Management Good to have skills are HDL HSDL OTBI BI Publisher Integrations Job Description Must Lead implementation of Oracle HR Help Desk, configure workflows manage case lifecycle collaborate with HR teams and support testing and deployment Best Regards, Chetna Truth Lies in Heart

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Third Party, Contract

Depends on Experience

Help Desk Technician - MIDNIGHT SHIFT

Hybrid in San Antonio, Texas

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16d ago

Shift: Midnight Shift 12:00 AM to 8:45 AM Hybrid: 2 Days onsite in San Antonio, TX JOB SUMMARY The Help Desk Analyst is responsible for providing first level problem resolution and support to the user community, documenting problems, escalating to higher levels as necessary and coordinating repairs by outside vendors. May assist customers via remote access, phone, or in person. ESSENTIAL FUNCTIONS Provides first level support and follow-up, through the Help Desk, to the user community regarding

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Contract

Depends on Experience

1817 - Help Desk Specialist (F-35) - Onsite - Active Secret Required

Patterson, Ohio

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Today

ABOUT US Rollout Systems works with a wide spectrum of talent to establish an atmosphere that stimulates creativity, constant progress, and achievement. We believe in empowerment for success and providing the tools to do the best job for our customers. Our corporate values are transparent; being open and honest with each other. Come and join our dynamic team! JOB DESCRIPTION Seeking a highly motivated and driven Help Desk Specialist to work Onsite supporting enterprise IT for our War-fighter

Full-time

USD 66,560.00 - 85,280.00 per year

IT Helpdesk Operator II

Fairfield, California

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Today

Overview To provide support to day-to-day IT production operations support, and systems and telecommunications support. In addition to the IT Helpdesk Operator I duties, the IT HelpDesk Operator II has a higher level of experience in HelpDesk management and resource coordination. The IT HelpDesk Operator II will also help identify HelpDesk inefficiencies and will work with IT leadership to improve upon HelpDesk work flows and service desk ticket processing. Supports help desk function with PC t

Full-time

USD 31.45 - 37.74 per hour

Technical Support Specialist Lead

Evanston, Illinois

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Today

Department: IT Technology Support Svcs Salary/Grade: ITS/79 Target hiring range for this position will be between $80,297 - $95,000 per yea. Offered salary will be determined by the applicant's education, experience, knowledge, skills and abilities, as well as internal equity and alignment with market data. Job Summary: Leads projects designed to accomplish an organizational area's systems requirements in regard to workplace endpoint technology. Develops, schedules and coordinates activities en

Full-time

USD 79.00 per hour

Principal AI Application Operations Engineer

Niskayuna, New York

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Today

Job Description Summary Responsible to drive ongoing management/maintenance of all Digital infrastructure, products, services & ops ensuring business continuity, capacity management, incident response & help desk mgmt. Impacts the team's ability to achieve service, quality and timeliness of objectives. The role carries high levels of operational judgment and accountability, balancing autonomy with alignment to operating policy objectives. Key responsibilities span capacity management, incident r

Full-time

USD 137,700.00 - 229,600.00 per year

F-35 Help Desk Specialist | Active Secret clearance

Miamisburg, Ohio

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Today

Type of Requisition: Regular Clearance Level Must Currently Possess: Secret Clearance Level Must Be Able to Obtain: Secret Public Trust/Other Required: None Job Family: Technical Support Services Job Qualifications: Skills: BMC Remedy Ticketing System, Help Desk Support, IT Help Desk Certifications: CompTIA Security+ CE | CompTIA - CompTIA Experience: 5 + years of related experience ship Required: Yes Job Description: Transform technology into opportunity as a Help Desk Specialist at GDI

Full-time

USD 29.43 - 39.81 per hour

NCIS Help Desk Manager - 2nd or 3rd Shift | Active TS/SCI clearance

Quantico, Virginia

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Today

Type of Requisition: Regular Clearance Level Must Currently Possess: Top Secret/SCI Clearance Level Must Be Able to Obtain: Top Secret/SCI Public Trust/Other Required: None Job Family: Technical Support Services Job Qualifications: Skills: Customer Service, Help Desk Management, Service Desk Management Certifications: CompTIA Security+ CE | CompTIA - CompTIA Experience: 5 + years of related experience ship Required: Yes Job Description: Transform technology into opportunity as a Help Des

Full-time

USD 122,400.00 - 165,600.00 per year

Helpdesk Supervisor

El Segundo, California

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Today

Description Helpdesk Supervisor IB HQ, El Segundo The Helpdesk Supervisor will oversee the daily operations of the Helpdesk team supporting IB's offices. This role combines hands-on technical expertise, team leadership, and stakeholder engagement to ensure exceptional customer service and operational excellence across IT support functions. The ideal candidate is an experienced leader with a strong background in technical troubleshooting and helpdesk management, committed to maintaining servic

Full-time

USD 80,000.00 - 90,000.00 per year

Help Desk Analyst

Dover, Delaware

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Today

Stefanini Group is hiring! Stefanini is looking for Help Desk Analyst in Dover, DE (Hybrid) For quick Apply, please reach out to Vipul Bhardwaj - call: / email: Work Hours: M-F (37.5 hours) Work Location: Dover, DE (Hybrid - 1 day a week onsite on Wednesday) Shift: 1st Shift (8:00 AM to 4:30 PM) Orientation/Training - Orientation and initial training will require them to be on site (est. 1 week) Process all inbound telephone calls, emails, and tickets as assigned.Interface with outside vendors (

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Contract

$25 - $32 /hr

Help Desk - Service Desk Technician II

Hybrid in Washington, District of Columbia

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3d ago

Service Desk Technician II Work Location: Washington DC - Hybrid (work remote and light travel to customer site) Position is contingent on contract award The Service Desk Technician IIserves as key personnel supporting a high-visibility Federal Government program. The Service Desk Technician II lead, providing advanced Service Desk support by resolving workstation issues, managing accounts, maintaining secure configurations, developing support documentation, collaborating across IT teams, and re

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Full-time

Depends on Experience

Help Desk Technician - DAYS - TS/SCI W/ POLY

Annapolis, Maryland

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Today

Type of Requisition: Regular Clearance Level Must Currently Possess: Top Secret/SCI Clearance Level Must Be Able to Obtain: Top Secret SCI + Polygraph Public Trust/Other Required: None Job Family: Technical Support Services Job Qualifications: Skills: Customer Care, Help Desk Support, IT Help Desk Certifications: None Experience: 3 + years of related experience ship Required: Yes Job Description: HELP DESK TECHNICIAN SHIFT: DAYS - 0600 - 1400 DAYS: Mon-Fri Advance how our customers op

Full-time

USD 25.63 - 32.20 per hour

Helpdesk Support Analyst - Healthcare

Hybrid in Sacramento, California

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7d ago

Key Responsibilities - 1. Helpdesk support duties, Service Now and JIRA ticket maintenance, Access Tickets management, Documentation management. 2. Enrollment Coordination Manage and coordinate student, communicating with both the State and individuals to ensure smooth onboarding. 3. Training Site Management Oversee the logistical readiness of training sites, ensuring locations are equipped and prepared for successful training sessions. Training Material Development & Improvement Prepare, update

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Contract

54000 - 60000

Helpdesk & Command Center Analyst (L1/L2)

Hybrid in Washington, District of Columbia

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Yesterday

Job Title:Helpdesk & Command Center Analyst (L1/L2) Location:Washington, DC (Hybrid) Job Summar yWe are seeking a highly motivated Helpdesk & Command Center Analyst (L1/L2) to serve as a single point of contact for end-user support while also providing real-time monitoring and operational support for critical IT infrastructure. The ideal candidate will have experience in both Service Desk/Helpdesk operations and Command Center/NOC environments, ensuring timely incident resolution, service conti

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Contract, Third Party

35 - 40

Help Desk Engineer

Reno, Nevada

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Today

job summary: The primary focus of this role is to handle day-to-day office support and end-user technical workflows. While the core responsibilities are centered on L1 desktop support, user provisioning, and onboarding, the ideal candidate will operate within an established Microsoft and network infrastructure environment. location: Reno, Nevada job type: Contract salary: $39 - 43 per hour work hours: 8am to 5pm education: Bachelors responsibilities: Heavy focus on Active Directory (AD) ma

Contract

USD39 - USD43

Helpdesk Associate - Clinical Service Desk team

Remote

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8d ago

NTT DATA''s Client is seeking a Helpdesk Associate to join their Clinical Service Desk team. This position will have the opportunity to work from home / remotely in Halifax. This position will be a part of our Provider Clinical Service Desk, as an agent primarily handling inbound customer calls. This is a call center environment in which we support our customers 24x7x365. All candidates will have to be shift flexible. Shift work is required including nights, weekends, and/or holidays. Account s

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Contract

$31

Help Desk Analyst

Hybrid in Pennsylvania

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6d ago

Help Desk Analyst Location: Dauphin County, PA - Onsite Skill Required / Desired Promptly answer help desk phone Promptly respond to help desk emails Escalate issues to senior staff members by assigning ServiceNow incidents to the appropriate technical resource Perform agency computer repairs, as needed Install software/updates on agency computers as needed Assist senior technical staff as requested with lower level job tasks such as acquiring data and running reports Run daily reports and hand

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Third Party, Contract

$20 - $30

Help desk

North Carolina

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Today

Help Desk Contract To Hire 100% onsite, Raleigh, local candidates W2: $25/hr (max) To assist the Information Technology Department in maintaining and supporting technological systems within the corporate office and associaed properties. To provide remote back office and high speed internet system support and troubleshooting for new and existing hotel properties. RESPONSIBILITIES: Maintain and support Corporate office computer network and users. Provide help desk support for corporate office and

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Contract

Help Desk Analyst

Mechanicsburg, Pennsylvania

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Today

job summary: The Tier 1 Helpdesk is responsible for ensuring customer satisfaction by resolving technical issues and ensuring end-user needs are met. Provides remote phone, email and chat troubleshooting support for application, desktop, network and mobile device issues (incidents), as well as customer requests (i.e. password resets), and record all information accurately in several ITSM ticketing systems. Provide excellent customer service and display technical skills with proficiency in Micro

Full-time

USD17 - USD18

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Help desk management jobs