help desk management Jobs

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Help Desk Manager

Robert Half

Seattle, Washington, USA

Full-time

Description We are looking for an experienced Help Desk Manager to oversee the daily operations of end-user computing devices and peripheral equipment. This role requires a hands-on leader who can manage a technical team, develop security-enhancing processes, and contribute to strategic initiatives that improve device functionality and organizational efficiency. The ideal candidate will combine technical expertise with leadership skills to ensure smooth operations and continuous improvement. Re

IT Helpdesk Support Service Specialist

Electronic Consulting Services, Inc (ECS Federal)

Pocatello, Idaho, USA

Full-time

Job Description ECS is seeking an IT Helpdesk Support Service Specialist to work in our Pocatello, ID office. Please Note: This position is contingent upon the availability of the position. ECS is seeking a dedicated, TS-cleared Tier 1 Help Desk Support Administrator in Pocatello to deliver front-line technical support for PC, server, and mainframe applications and hardware. You will support approximately 50,000 government and contractor end users both CONUS and OCONUS, including agents, analy

F-35 Help Desk Specialist | Secret clearance

General Dynamics Information Technology

Arlington, Virginia, USA

Full-time

Type of Requisition: Regular Clearance Level Must Currently Possess: Secret Clearance Level Must Be Able to Obtain: Secret Public Trust/Other Required: None Job Family: Help Desk Job Qualifications: Skills: BMC Remedy Ticketing System, Help Desk Support, IT Help Desk Certifications: None Experience: 5 + years of related experience ship Required: Yes Job Description: Transform technology into opportunity as a Help Desk Specialist with GDIT. A career in enterprise IT means connecting and

F-35 Help Desk Specialist | Secret clearance

General Dynamics Information Technology

Arlington, Virginia, USA

Full-time

Type of Requisition: Regular Clearance Level Must Currently Possess: Secret Clearance Level Must Be Able to Obtain: Secret Public Trust/Other Required: None Job Family: Help Desk Job Qualifications: Skills: BMC Remedy Ticketing System, Help Desk Support, IT Help Desk Certifications: None Experience: 5 + years of related experience ship Required: Yes Job Description: Transform technology into opportunity as a Help Desk Specialist with GDIT. A career in enterprise IT means connecting and e

IT Helpdesk Support Service Specialist

Electronic Consulting Services, Inc (ECS Federal)

Pocatello, Idaho, USA

Full-time

Job Description ECS is seeking an IT Helpdesk Support Service Specialist to work in our Pocatello, ID office. This position is contingent upon the availability of openings and the applicant's ability to attain a Top-Secret Clearance. ECS is seeking a dedicated, TS-cleared Tier 1 Help Desk Support Administrator in Pocatello to deliver front-line technical support for PC, server, and mainframe applications and hardware. You will support approximately 50,000 government and contractor end users bo

IT Helpdesk Supervisor

Mitsubishi Motors North America

Franklin, Tennessee, USA

Full-time

<>Join the Mitsubishi Motors North America (MMNA) Team! At Mitsubishi Motors NA, we are driving innovation, quality, and excellence in the automotive industry. Our commitment to delivering cutting-edge vehicles goes hand in hand with our dedication to fostering a dynamic and inclusive work environment. Our team members are the driving force behind our success, and we believe in empowering individuals to contribute their unique skills and perspectives. We are a collaborative and forward-thinking

IT Support Analyst

DTLR Inc.

Maryland, USA

Full-time

Come work for us! We are looking for dedicated employees to join our team to help our customers have the best experience possible every time they enter a DTLR store. Our employees are key to our success. The Store Support Specialist is a member of the help desk team that provides daily IT support for the DTLR stores, corporate office, and distribution centers. The support provides resolution to technical, computer, and phone issues. This individual is also responsible for regular maintenance

Help Desk Tech SWINGS Shift Lead - TS/SC W/ POLY

General Dynamics

Annapolis, Maryland, USA

Full-time

Type of Requisition: Regular Clearance Level Must Currently Possess: Top Secret/SCI Clearance Level Must Be Able to Obtain: Top Secret SCI + Polygraph Public Trust/Other Required: None Job Family: Help Desk Job Qualifications: Skills: Customer Service, Help Desk Support, Technical Support Certifications: None Experience: 5 + years of related experience ship Required: Yes Job Description: Help Desk Supervisor Transform technology into opportunity as a Help Desk Supervisor with GDIT. A ca

Global Process Steward, STP Helpdesk

Boston Scientific Corporation

No location provided

Full-time

Additional Locations: Costa Rica-Heredia Diversity - Innovation - Caring - Global Collaboration - Winning Spirit - High Performance At our company, we value diversity and believe it is our greatest strength. We are committed to empowering women, supporting the LGBTQ+ community, and creating opportunities for individuals with disabilities. Our belief is that your diversity enriches our work environment. As an equal opportunity employer, we wholeheartedly welcome applications from all qualified

F-35 Help Desk Specialist | Secret clearance

General Dynamics

Arlington, Virginia, USA

Full-time

Type of Requisition: Regular Clearance Level Must Currently Possess: Secret Clearance Level Must Be Able to Obtain: Secret Public Trust/Other Required: None Job Family: Help Desk Job Qualifications: Skills: BMC Remedy Ticketing System, Help Desk Support, IT Help Desk Certifications: None Experience: 5 + years of related experience ship Required: Yes Job Description: Transform technology into opportunity as a Help Desk Specialist with GDIT. A career in enterprise IT means connecting and e

Program Manager

Decisionpoint Corporation

Washington, District of Columbia, USA

Full-time

Overview DecisionPoint Corporation is seeking a Program Manager to lead and manage the Tier 2 and Tier 3 end-user support services for the USDA Customer Experience Center (CEC). This role will oversee IT service delivery to ensure efficient support, meeting USDA's needs for customer service, incident response, change management, and hardware support. The position will be based on-site at designated USDA facilities to facilitate close collaboration and seamless service delivery. Duties & Responsi

APPLICATION IT SUPPORT BANKING

Conquest Technical Associates, LLC

New York, New York, USA

Full-time

PERMANENT FULL TIME JOB LOCATION: NYC ON SITE NO THIRD-PARTY RESUMES SUPERVISORY EXPERIENCE A+ BANKING EXPERIENCE RESPONSIBILITIES Manage KACE ticketing system (Assign, review and analyze tickets) Provide first-line support (Level 1) for desktop applications (e.g., Microsoft Word, Excel, Outlook, PowerPoint) and Banking applications (e.g., Summit, Montran) Work extensively with end users Support Windows workstations (10 and 11) Support our Windows Servers environment (2022) Generate Helpdesk KPI

IT Help Desk Support

Alltech Consulting Services, Inc.

Orlando, Florida, USA

Contract

Role IT Help Desk Support Location Orlando, Florida, US > Client office: 6545 Corporate Center Blvd., Suite 240 Orlando, FL 32822 Contract role Comment for the role: Onsite work from the Client's office (5 days) Location: FL220 WellMed Network of FL - Orlando 6545 Corporate Center Blvd., Suite 240 Orlando, FL 32822 What does the Client interview process look like? 2 x 30-minute interviews How many rounds? 2 or moreVideo vs. phone? Teams videoHow technical will the interviews be? Basic tech skil

Help Desk Analyst

Kollasoft Inc.

Columbus, Ohio, USA

Contract

Job Title: Help Desk Analyst Location: Columbus, OH (Onsite) Duration: Long Term Position Description: Contract Position Summary FCDC is seeking a Help Desk Contractor to join our team.Assign rights to applications.Assign rights to network services, including folders, printers, database account rights, non-Windows-based services, and user-based drives. This may also include cloud services.Password resets on current users across multiple applications, including but not limited to Active Directory

Helpdesk Analyst

Beacon Hill

Dublin, Ohio, USA

Contract

Position Title: Helpdesk Analyst Required Skills: 6+ months of experience in a helpdesk, technical support, call center, or customer service role. Familiarity with Windows operating systems (Windows 7, 10, or 11). Ability to communicate technical information clearly to non-technical users. Strong problem-solving skills and a desire to learn. Comfortable working in a fast-paced, team-oriented environment. Preferred (Not Required): Experience with ticketing systems (e.g., ServiceNow, Remedy, Zen

Help Desk Analyst

Ledgent Technology

Bloomington, Minnesota, USA

Contract

Job Title: Help Desk Analyst (W2, no 3rd parties or C2C arrangements) Location: Onsite - Bloomington, MN Type: Contract to hire Start Date: ASAP No third parties or C2C arrangements. Ledgent Technology is partnering with a local organization to hire a new Desktop Support professional on their IT team! In this role, you will be an integral part of a collaborative team, providing comprehensive end-user hardware and software support to foster a highly efficient workforce. Work hours will be Mond

Helpdesk Support in Raleigh, NC

E-Solutions, Inc.

Raleigh, North Carolina, USA

Contract, Third Party

Hi, I hope all is well. I am searching for a client who has an urgent requirement for a Helpdesk Support contract opportunity. The job description is listed below. If this is something you are interested in, please call me ASAP at ( and reply to this email. Please also mail me your updated resume in Word format, including availability, contact details, and hourly rate as per our client's hiring policy. HelpDesk Support 08/08/2025 08/06/2026 1020 Birch Ridge Drive Raleigh NC In Person Only

Helpdesk Analyst

Beacon Hill

Indianapolis, Indiana, USA

Contract

Our team is seeking a highly motivated Helpdesk Analyst to join our on-site IT Service Desk team. This is an excellent opportunity for an IT professional to gain hands-on experience in a fast paced, service-oriented environment with strong mentorship and professional development. Serve as a point of contact for end users seeking technical assistance, including Tier 0/1 issues such as password resets, application access, and basic hardware/software support Accurately log and triage tickets in Ser

Help Desk III

MARS IT

Madison, Wisconsin, USA

Third Party, Contract

Job ID: 145054 Department: Department of Transportation (DOT-DBM) Location: Madison, WI Duration: 12+ Months Contract (with option to renew) Note: Candidates must be CURRENT WI residents. No relocation allowed. Required to be onsite 2 days a week under current telecommute policy. Top Required Skills & Years of Experience: Service Desk & IT/Desktop Support (2-5+ years of relevant experience)Troubleshoot hardware issues, OS and software issues (2-5+ years of relevant experience)Strong communicati

Helpdesk Analyst MacOS & iOS

Red Oak Technologies, Inc.

Sunnyvale, California, USA

Contract

Helpdesk Analyst MacOS & iOS Location Onsite at Sunnyvale California (Silicon Valley) Ticketing System is ServiceNow. Handling call escalations from Tier 1 to Tier 2. Standard working hours, M-F, 8 hours a day supporting PST. Phone, email and chat support. Technical Support, 2+ years, Is Required Written Communication, 2-5 years, Is Required Mac OS X, 2-5 years, Is Required Time Management, 2-5 years, Is Required Communication Skill, 2-5 years, Is Required Problem Solving, 2-5 years, Is Require