help desk management jobs

Charlotte, North Carolina

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4d ago

Job Title: IT Asset Management Analyst Number of Positions: 1 Assignment Type: 6 month contract. Location: Onsite Charlotte, NC corporate office ; Mon-Fri Work Schedule: 8am-5pm Job Description: The IT Asset Management Analyst is responsible for overseeing the complete lifecycle of IT assets including hardware and related components from procurement through disposal. This role ensures adherence to organizational policies, optimizes asset utilization, and maintains accurate records to support co

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Contract

$20

IT SUPPORT SPECIALIST

Brooklyn, New York

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18d ago

IT SUPPORT SPECIALIST PERMANENT FULL TIME JOB LOCATION: ON SITE NYC OR RESPONSIBILITIES Manage KACE ticketing system (Assign, review and analyze tickets) Provide first-line support (Level 1) for desktop applications (e.g., Microsoft Word, Excel, Outlook, PowerPoint) and Banking applications (e.g., Summit, Montran) Work extensively with end users Support Windows workstations (10 and 11) Support our Windows Servers environment (2022) Generate Helpdesk KPI and KRI reports Automate Helpdesk ta

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Full-time

130000 - 140000

F-35 Help Desk Specialist | Active Secret clearance

Patterson, Ohio

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Today

Type of Requisition: Regular Clearance Level Must Currently Possess: Secret Clearance Level Must Be Able to Obtain: Secret Public Trust/Other Required: None Job Family: Technical Support Services Job Qualifications: Skills: BMC Remedy Ticketing System, Help Desk Support, IT Help Desk Certifications: None Experience: 5 + years of related experience ship Required: Yes Job Description: Transform technology into opportunity as a Help Desk Specialist at GDIT. Shape what's next for mission-cri

Full-time

USD 29.43 - 39.81 per hour

SEC122625E - Help Desk Specialist I (HDS I)

Washington, District of Columbia

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2d ago

Job Description: About the Role: The Help Desk Specialist I (HDS I) provides frontline operational and technical support for Facilities Help Desk operations. This role is responsible for monitoring and responding to facilities-related requests received via email and phone during standard business hours. The HDS I supports Facilities and Space Management teams by assisting with work order coordination, move and relocation activities, furniture support, and day-to-day facilities services. This pos

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Contract

Depends on Experience

Helpdesk Analyst - Temp

Hybrid in New York, New York

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18d ago

Law firm experience required GENERAL SUMMARY: Under the supervision of Help Desk Management, provide support for the firm by identifying, troubleshooting and resolving technical problems, answering how-to questions and accommodating administrative requests. The Helpdesk Analyst needs to work effectively and efficiently with others throughout IS and the firm to deliver the objectives of the department and the firm. PRINCIPAL DUTIES AND RESPONSIBILITIES: Provide professional and friendly support

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Contract

Depends on Experience

SEC122625D - Help Desk Specialist II (HDS II)

Washington, District of Columbia

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2d ago

Job Description: About the Role: The Help Desk Specialist II (HDS II) provides technical and operational support to Facilities and Space Management teams by monitoring, triaging, and responding to facilities-related requests received via email and phone. This role supports the Facilities Help Desk during standard business hours and serves as a key point of coordination between internal teams, vendors, and service providers to ensure timely, accurate, and high-quality service delivery. The HDS II

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Contract

Depends on Experience

SEC122625C - Space Management/Relocation Coordinator (SMRC)

Washington, District of Columbia

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2d ago

Job Description: About the Role: The Space Management / Relocation Coordinator (SMRC) provides technical expertise and operational support for employee relocations, furniture planning, ergonomic services, and facilities help desk operations. This role supports facilities leadership and the Space Management/IWMS team by coordinating move activities, managing furniture and equipment requirements, and ensuring accurate documentation, reporting, and customer support throughout the relocation lifecyc

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Contract

Depends on Experience

HelpDesk Manager

Hybrid in Carson City, Nevada

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9d ago

DIRECT CLIENT: HelpDesk Manager 18 months Carson City, NV Local Candidates Only Key Responsibilities Strategic Leadership Set and communicate the help desks overall strategy, aligning with organizational goals and both functional and technical requirements. Establish a vision for the help desks role in supporting client, ensuring alignment with the needs of county election officials Lead the strategic redesign and ongoing optimization of the Zendesk ticketing process, establishing standard

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Contract

Depends on Experience

Help Desk 1

Austin, Texas

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17d ago

Help Desk 1 (Onsite) Primary Location: Austin, Texas Need locals V-Soft Consulting is currently hiring for a Help Desk 1 for our premier client in Austin, Texas. WHAT YOULL NEED: Technical Requirements and Certifications Preferred: CompTIA A+, CompTIA ITF+, or equivalent certification highly preferred. Education and Experience Experience delivering superior customer service (written, verbal, and in-person) across multiple delivery channels (telephone, email, in-person).: 3 years. Experience

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Contract

Depends on Experience

Help Desk II

Madison, Wisconsin

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Today

job summary: Working under the close supervision of the Help Desk Supervisor; Bureau of Technology Management (BTM), performs Level One troubleshooting and support for all BTM provided hardware and software solutions. The IS Technical Services - Professional shall comply with the Department's administrative rules and the agency's policies and procedures including those related to the Department's overall Reentry philosophy of using evidence-based strategies, practices and programs which t

Contract

USD23 - USD24

Associate Help Desk Support Technician

Fargo, North Dakota

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Today

Sanford Health is one of the largest and fastest-growing not-for-profit health systems in the United States. We're proud to offer many development and advancement opportunities to our nearly 50,000 members of the Sanford Family who are dedicated to the work of health and healing across our broad footprint. Work Shift: 8 Hours - Varied Shifts (United States of America) Scheduled Weekly Hours: 40 Salary Range: $16.50 - $26.50Pay starts at $16.50 and increases according to years of applicable ex

Full-time

USD 16.50 per hour

Help Desk Tech SWINGS Shift Lead - TS/SC W/ POLY

Annapolis, Maryland

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Today

Type of Requisition: Regular Clearance Level Must Currently Possess: Top Secret/SCI Clearance Level Must Be Able to Obtain: Top Secret SCI + Polygraph Public Trust/Other Required: None Job Family: Technical Support Services Job Qualifications: Skills: Customer Service, Help Desk Support, Technical Support Certifications: None Experience: 5 + years of related experience ship Required: Yes Job Description: HELP DESK SUPERVISOR shift: Swings hours: 1400-2200 Advance how our customers opera

Full-time

USD 34.00 - 46.00 per hour

Help Desk Analyst HDA2 A4 SC3

Harrisburg, Pennsylvania

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4d ago

Help Desk Analyst HDA2 A4 SC3 Contractors will work 5 days in the office and 5 days out of the office. They can actually do 8AM 4:30AM or 8:30AM to 5PM whichever of those two shifts they want. They may come into the office while they are in training though and once they get up to speed, then will be put in the telework mix. The Help Desk Analyst is doing call center work. They are taking calls and helping people on the computer with logins, resets and assistance getting through applications an

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Third Party, Contract

Help Desk Associate

Westlake, Ohio

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Today

job summary: Are you an IT enthusiast ready to launch your career in a dynamic, fast-paced environment? We're looking for a highly motivated and customer-focused Help Desk Associate to join the IT support team of a rapidly growing organization. This is a foundational role where you'll develop crucial troubleshooting, technical, and customer service skills while providing essential first-level support to end-users. If you have a passion for technology and a commitment to resolving technical chal

Full-time

USD55,000 - USD60,000

Help Desk Analyst

Philadelphia, Pennsylvania

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9d ago

Job title: Help Desk Analyst Location: Philadelphia PA, 19122 Only W2 Job Description: Minimum skills and experience: Minimum 2 years of experience working in a single point of contact help deskExperience using Jira Service Management Helpdesk applicationExperience using GroupLink's eHelpdesk platformExperience using Genesys Cloud contact center and customer experience platformStrong customer service skills; telephone etiquetteGreat team-oriented interpersonal skillGreat organizational skillsEx

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Contract

Depends on Experience

Jr Help Desk Admin

Princeton, New Jersey

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17d ago

Description: Responsibilities: Plain Help Desk support where candidates need to take calls and help users based on the training and documentation provided to them.

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Contract

20 - 25

Senior Help Desk Specialist

Baltimore, Maryland

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9d ago

Position OverviewThe client is seeking experienced Senior Help Desk Specialists to provide advanced IT support and maintenance for desktops, laptops, mobile devices, and enterprise systems. The specialist will troubleshoot software, hardware, and network issues, ensuring smooth daily operations for all users.Key ResponsibilitiesProvide end-user support for desktops, laptops, and mobile devices (Windows, Linux, and macOS).Install, configure, and maintain computer hardware, software, and network

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Contract

Depends on Experience

IT HelpDesk Analyst

Stockton, Georgia

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10d ago

Position Description:We are seeking a Help Desk Analyst to join our Store Support team in Norcross, GA. In this role, you will provide first-level technical support for retail store systems, applications, and hardware. Youll troubleshoot issues, resolve incidents, and ensure a seamless experience for end-users across multiple locations. This position is ideal for professionals who thrive in a fast-paced environment, have strong problem-solving skills, and are passionate about delivering exceptio

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Contract

20 - 22

Help Desk Technician - MIDS - TS/SCI w/ poly

Colorado Springs, Colorado

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Today

Type of Requisition: Regular Clearance Level Must Currently Possess: Top Secret/SCI Clearance Level Must Be Able to Obtain: Top Secret SCI + Polygraph Public Trust/Other Required: None Job Family: Technical Support Services Job Qualifications: Skills: Computer Systems, Help Desk Support, Remote Support Certifications: None Experience: 3 + years of related experience ship Required: Yes Job Description: HELP DESK TECHNICIAN SHIFT: MIDS HOURS: 2200-0600 Advance how our customers operate w

Full-time

USD 25.50 - 34.50 per hour

Help Desk Analyst / Full-Time / Hybrid / Harrisburg, PA

Hybrid in Harrisburg, Pennsylvania

•

2d ago

Help Desk Analyst / Full-Time / Hybrid / Harrisburg, PA Become a member of a growing team of Information Technology professionals making an impact and providing solutions for Government and Commercial clients since 1996 Join the Domino Tech Team! Accepting Candidates Until 12/30/2025 at 2:00 PM The Position: Client: Commonwealth of Pennsylvania Department Of State (DOS) Position Title: DOS - Help Desk Analyst HDA2 (790064) Location: Hybrid; Remote Off-Site and On-Site in Harrisburg, PA Duration:

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Full-time

$35,000 - $40,000

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help desk management jobs