help desk management Jobs

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Desktop/Helpdesk - 100% Onsite -

Innovative Information Technologies, Inc

•

Camarillo, California, USA

Contract

Title: Desktop/Helpdesk Location: Camarillo, CA, USA Type: Contract to Hire (3 months after fulltime)
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Posted 1 day ago

Help Desk Support Technician SME Level

Powersolv

•

Jackson, Mississippi, USA

Contract, Third Party

Selected candidate's role will focus on providing all levels of support to customer base, both remotely and onsite. Candidate will be the initial point of contact with end users requesting IT Support. Ideal candidate has experience in Desktop\Laptop troubleshooting, software installation, peripheral hardware implementation and active directory administration. Candidate must also have experience providing remote assistance using various platforms and must be experienced with providing support f
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Posted 8 days ago | Updated 2 days ago

EHR Helpdesk Manager - Raleigh, NC (Hybrid)

Information Resource Group, Inc.

•

Raleigh, North Carolina, USA

Third Party, Contract

Title: EHR Helpdesk Manager Location: RTP, NC (Hybrid) Duration: 12+ Months of Contract role with Extensions Key Responsibilities Lead, manage, and develop a team of helpdesk professionals providing technical support across all facilities. Oversee ticket management systems (e.g., ServiceNow), monitoring queue performance, SLA compliance, and escalation workflows. Serve as the primary point of contact for escalated technical issues and service disruptions. Ensure 24/7 support coverage, including
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Posted 6 days ago | Updated 1 hour ago

Helpdesk Manager

Elegant Enterprise Wide Solutions

•

Bethesda, Maryland, USA

Full-time, Third Party

Qualifications: A Bachelor's degree in Computer Science, Information Systems, Engineering, Business, or other related disciplines are required. This position requires a minimum of five (5) years of experience, of which at least two (2) years must be specialized. Specialized experience includes staff management, recruitment, and retention, Help Desk / Service Desk management. The Help Desk Manager who is certified by the Help Desk Institute as a Help Desk Manager, Desktop Support Manager, or Sup
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Posted 2 days ago | Updated 11 hours ago

Helpdesk Analyst

Beacon Hill

•

Columbus, Ohio, USA

Contract

2nd SHIFT Required Skills: 2+ years' experience working in a technical support or customer service related role Experience troubleshooting Windows 10 and iOS devices Must have strong examples of providing excellent customer service Strong level of patience and ability to break down technical information into a non-technical way Ability to analyze and solve problems over the phone and in person Willingness to learn about new technologies Strong verbal and written communication skills Des
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Posted 16 days ago | Updated 3 hours ago

Helpdesk Support - 224304

Talent Groups

•

Barre, Vermont, USA

Contract

Job Title: Helpdesk Support Location: Montpelier, VT (On-Site) Duration: 6+ months with possible extension Job Description: Requirements: Considerable Help desk/ Call Center experienceAdvanced PC and network troubleshooting skillsKnowledge of interfacesThorough knowledge of help desk software and proceduresAble to troubleshoot, analyze issues, recommend effective solutions without direction.Working knowledge of training principles and practicesKnowledge of the principles and practices of public
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Posted 10 days ago | Updated 1 hour ago

Help Desk Support

TEKsystems c/o Allegis Group

•

Charleston, South Carolina, USA

Full-time

Description GREAT OPPORTUNITY TO GET YOUR FOOT IN THE DOOR WITHIN IT! Our customer is hiring several candidates to provide temporary IT Help Desk support for a 3 month contract with possibility for extension. This will be 100% on-site, M-F, standard hours. This person will see a wide variety of issues each day and should know basics like Windows 10, basic networking, troubleshooting a laptop or printer, troubleshooting browser issues, performing password resets etc. The ideal candidate also is c
Posted 2 days ago | Updated 3 hours ago

Help Desk Analyst

Stefanini

•

Dover, Delaware, USA

Contract

Stefanini Group is hiring!Stefanini is looking for Help Desk Analyst for Dover, DE location (100% Onsite work)For quick Apply, please reach out to Sangeeta Dasadhikary- / for W2 candidates only! Shift Hours: Monday to Friday, 8:00 AM - 5:00 PM Provide technical assistance, support, and advice to end users for hardware, software, and systems.Provide hands-on technical assistance to business and technical users.Investigate and resolve computer software and hardware problems of users.Serve as a co
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Posted 2 days ago | Updated moments ago

Help Desk Analyst

Caresoft

•

Conyers, Georgia, USA

Contract

Title: Help Desk Analyst (MUST be Bilingual, Spanish/English) Location: Conyers, GA 30013(Onsite) Durartion: Long Term Skills: Vocational/Technical degree in computer applications, computer technology or a closely related area from an accredited college Experience performing as Helpdesk Technician with hands on knowledge in resolving issues with Outlook, MS Office, Win 7 and 10, Active Directory. Monitor ticket queues, assign tickets to appropriate internal and external support staff, escal
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Posted 16 days ago | Updated 11 hours ago

EHR Helpdesk Lead (1st Shift)

IT People Corporation

•

Durham, North Carolina, USA

Third Party, Contract

Title/Role: EHR Helpdesk Lead (1st Shift) Work Location: RTP, NC (Hybrid) Duration: 12 Months Short Description: The EHR Helpdesk Shift Lead serves as the senior technical lead and subject matter expert for Epic-related support activities within the centralized IT Helpdesk. Experience supporting Epic EHR is required. Position Summary The EHR Helpdesk Shift Lead serves as the senior technical lead and subject matter expert for Epic-related support activities within the centralized IT Helpdesk. Th
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Posted 3 days ago | Updated 3 days ago

IT Help desk

Cyma Systems Inc

•

Hartford, Connecticut, USA

Contract, Third Party

IT Help desk5 days onsite at Hartford, CT Specific Experience and Services Required Experience with Office 365 Suite, Office Apps, Teams, SharePoint, OneDriveExperience with SCCM to package applications for release to user images for laptops and desktopsExperience maintaining patches on desktop computers with Microsoft, operating environmentsExperience with utilizing Intune as a mobile device management platformExcellent troubleshooting and problem-solving skillsExperience providing technical s
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Posted 1 day ago

Helpdesk Technician -- L3

Dexian Signature Consultants

•

Spencer, Indiana, USA

Contract

Job Summary: Dexian is seeking a Help-desk Technician for an opportunity with a client located in Spencer, IN. Responsibilities: Organizes and performs Installation, Move, Add, Changes (IMAC) of application, computer, phone, and other hardware Troubleshoots and repairs issues related to phone, computer, peripherals, printer, application, and Operating Systems Creates and maintains database entries in Remedy Asset Management/Hardware Asset Management to accurately track Information Technology as
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Posted 22 days ago | Updated 3 hours ago

Helpdesk Manager

S Linx LLC

•

Raleigh, North Carolina, USA

Contract

Job Title: Helpdesk Manager Location: NC The Helpdesk Manager leads and oversees all aspects of the centralized IT Helpdesk supporting 13 state-operated behavioral healthcare facilities. This role is responsible for managing day-to-day helpdesk operations, ensuring high-quality customer service, coordinating incident and service request response, and leading a team of analysts/support specialist and 3 shift leads.This position plays a key leadership role in the support of clinical applications,
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Posted 2 days ago

Help Desk Analyst

Spar Information Systems

•

Virginia, USA

Contract

Hello Professionals, Most importantly, I hope you and your families are safe and well. The description of the role is below. Please review and let me know your thoughts. If, you prefer, please send me an updated copy of your resume too. Help Desk Analyst Location is Richmond, VA Need: 2-3years exp candidates JD: Responsible for responding to customer questions via telephone and written correspondence regarding insurance benefits, provider contracts, eligibility and claims. Proficient in all ba
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Posted 23 days ago | Updated 1 hour ago

"Tier 1 Help Desk"

RightStaff Technical Resources

•

Waltham, Massachusetts, USA

Full-time

This opportunity is a 4 month contract to hire opportunity in Waltham MA - 02451. Any Interest, We are looking at bringing our Tier 1 services back in-house and need to staff 1 tier technician. The need is for basic, first-level remote troubleshooting. Ideally, we would be looking for entry level techs who are looking to start their careers in IT and are hungry to learn as much as they can. We need highly motivated individuals who can quickly pick up on workflows and troubleshooting steps. They
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Posted 6 days ago | Updated 6 days ago

Help Desk Analyst @ Conyers, GA 30013

MRoads

•

Conyers, Georgia, USA

Full-time

Hi, We are looking for Help Desk Analyst in Conyers, GA Title: Help Desk Analyst Location: Conyers, GA 30013(Hybrid) Duration: 12+ months NOTE: MUST be Bilingual, Spanish/English Job Responsibilities Oversee the daily performance of computer systems and applications.Answer user inquiries regarding computer software or hardware operation to resolve problems.Monitor ticket queues, assign tickets to appropriate internal and external support staff, escalate tickets until resolved.Confer with users,
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Posted 17 days ago | Updated 10 days ago

Help Desk Support Technician ***Prefer local to Mississippi/ W2 Candidates only *** ***

V.L.S. Systems, Inc

•

Jackson, Mississippi, USA

Full-time

JOB DESCRIPTION: The selected candidate s role will focus on providing all levels of support to our customer base, both remotely and onsite. Candidate will be the initial point of contact with end users requesting IT Support. The ideal candidate has experience in Desktop\Laptop troubleshooting, software installation, peripheral hardware implementation and active directory administration. Candidates must also have experience in providing remote assistance using various platforms and must be exper
Easy Apply
Posted 9 days ago | Updated 9 days ago

Help Desk Technician

Information Resource Group, Inc.

•

Golden, Colorado, USA

Contract, Third Party

Role: Help Desk Technician Location: Golden,Colorado- Onsite Duration: 1 year NOTE: This is 100% on site, with 5-8hr days to start, and then move to 4-10's after a month or 2 of training. Please DO NOT submit a candidate that is not willing to be on-site full time. The purpose of this position is to provide a proactive response and resolution to any problems or incidents discovered while monitoring the ITS fiber network, roadside devices and software applications or working with construction
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Posted 23 hours ago | Updated 1 hour ago

Help Desk Analyst

Accenture LLP

•

Annapolis, Maryland, USA

Full-time

At Accenture Federal Services, nothing matters more than helping the US federal government make the nation stronger and safer and life better for people. Our 13,000+ people are united in a shared purpose to pursue the limitless potential of technology and ingenuity for clients across defense, national security, public safety, civilian, and military health organizations. Join Accenture Federal Services, a technology company and part of global Accenture, to do work that matters in a collaborative
Posted 10 days ago | Updated 6 hours ago

Epic Help Desk Technician

Wise Equation Solutions Inc.

•

Rancho Cordova, California, USA

Contract

Job Description Our client is helping another hospital system merge with their Epic platform and needs support answering tickets from both hospital entities regarding Epic-specific issues. Support will be most specifically using the AMBULATORY module. You will be answering "how to" questions or working on escalations within the modules. This is specifically end-user support, there will be no building or configurations. Duties: Serve as the first contact with customers gathers, analyzes, reviews
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Posted 3 days ago