help desk management Jobs

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Help Desk Analyst @ Conyers, GA 30013

MRoads

•

Conyers, Georgia, USA

Full-time

Hi, We are looking for Help Desk Analyst in Conyers, GA Title: Help Desk Analyst Location: Conyers, GA 30013(Hybrid) Duration: 12+ months NOTE: MUST be Bilingual, Spanish/English Job Responsibilities Oversee the daily performance of computer systems and applications.Answer user inquiries regarding computer software or hardware operation to resolve problems.Monitor ticket queues, assign tickets to appropriate internal and external support staff, escalate tickets until resolved.Confer with users,
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Posted 18 days ago | Updated 11 days ago

Epic Help Desk Technician

Wise Equation Solutions Inc.

•

Rancho Cordova, California, USA

Contract

Job Description Our client is helping another hospital system merge with their Epic platform and needs support answering tickets from both hospital entities regarding Epic-specific issues. Support will be most specifically using the AMBULATORY module. You will be answering "how to" questions or working on escalations within the modules. This is specifically end-user support, there will be no building or configurations. Duties: Serve as the first contact with customers gathers, analyzes, reviews
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Posted 3 days ago

IT Helpdesk - California - Local only

Geopaq Logic

•

Irvine, California, USA

Full-time

Job Title: Helpdesk Consultant Location: Irvine, CA (Onsite) Duration: Fulltime/Permanent position Experience: 10+ Years of experience we have an immediate need to fill a helpdesk/service desk role. This would be lead level, someone who is presentable to senior management/owners
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Posted 31 days ago

Help Desk / Technical Support

GTN Technical Staffing

•

Dallas, Texas, USA

Contract

HIGHLIGHTSDegree Requirements: Bachelor s degree from an accredited university or college strongly preferred Location: Combination of mostly remote and some in office (downtown Dallas) Position Type: Contract. Potential for long term and/or conversion to full time depending on needs and your performance Hourly Rate: $25ph Shifts: Rotating (you must be open to rotating shifts) Technical Support / Help Desk / Software Support / Helpdesk Firm up your career in technical support with a great new
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Posted 1 day ago | Updated 20 hours ago

Help Desk Technician

Encore Talent Solutions

•

Chesterfield, Missouri, USA

Full-time

Job Summary: As a Help Desk Support Technician, you will be the first line of support for end-users, providing excellent customer service and resolving technical issues in a timely and effective manner. This role involves a combination of help desk responsibilities and hands-on support, with approximately 30 40% of your time dedicated to inventory management and routine operational tasks, such as unboxing and organizing equipment shipments. We are looking for a highly motivated, adaptable indivi
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Posted 1 day ago

Onsite in Memphis Bilingual Help Desk

Highspring

•

Memphis, Tennessee, USA

Contract

Not remote. This is a hybrid onsite. 1 year of experience with IT help desk or desktop support preferred Good understanding of computer systems, printers and peripherals, networking, mobile devices, and related Ability to diagnose and resolve basic technical issues Fluent in English and another language such as Spanish, Italian, French, or Portuguese Customer-oriented and cool-tempered BSc/BA in IT, or Computer Science highly preferred s and those authorized to work in the US are encouraged t
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Posted 23 days ago | Updated 2 hours ago

Help Desk/ Desktop support

NovaLink Solutions

•

Golden, Colorado, USA

Contract, Third Party

Experience working in a help desk environmentFlexibility to work a variety of shifts with minimal noticeMust have reliable transportationMust be able to pass a background checkProficiency with Windows, Linux, and IOS computersExcellent oral and written communication skillsDetail oriented and highly organized to keep tickets in orderAbility to remain calm and professional in stressful situationsResourcefulness and quick-thinking nature to troubleshoot new and critical technical issues as they ari
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Posted 1 day ago | Updated 1 day ago

Help Desk Analyst

BuddoBot

•

Quantico, Virginia, USA

Full-time

JOB DESCRIPTION Position: Help Desk Analyst Position Summary: The Help Desk Analyst supports internal and external customers, addressing computer systems, software, and hardware issues. This role involves managing incidents, problems, and service requests, collaborating with users and IT teams for unclassified and classified equipment. The candidate will be required to provide help desk support via phone, web interface, email, and in-person interactions. Additionally, the Help Desk Analyst wi
Posted 14 days ago

Helpdesk Support Engineer

Oloop Technology Solutions

•

Shelton, Connecticut, USA

Full-time, Contract

Job Title: Helpdesk Support Engineer Location: Corporate Drive, Shelton, CT, USA 06484 (Onsite) Duration : 3 Months CTH Job Description: The Desktop Engineer provides IT end-user platform systems support to Premise-managed health centers, corporate users, and regional offices. Responsibilities include troubleshooting and resolving advanced hardware and software break-fix issues, hardware and software installations, network connectivity issues, and assigned project work. The Desktop Engineer pa
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Posted 16 days ago | Updated 9 days ago

Help Desk

Dexian DISYS

•

Washington, District of Columbia, USA

Contract

ITS Client Services (ITSCS) prides itself on enabling and delivering IT support to staff whose global mandate is to help reduce extreme poverty and promote shared prosperity. This includes providing support to clients both at headquarters (HQ) and in country offices (CO) through a wide range of job duties including IT support and troubleshooting of provisioned hardware, software and applications, IT client training and outreach,direct desk side/remote support, virtual walk-ins, virtual meeting s
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Posted 28 days ago | Updated 2 hours ago

Help Desk Technician Tier 1 Support

Columbia Advisory Group

•

Houston, Texas, USA

Full-time

Junior-level role (approximately 2-3 years of professional experience) for Tier 1 Support. Remote role with occasional (~10%) onsite visits in Houston, Texas. Strongly prefer someone currently living in Texas due to this. The Help Desk Technician's role is to provide Tier 1 technical support to customers both over the phone using remote support tools and in person. The Help Desk Technician will be using their technical skills and expertise to resolve issues and properly ensure that complex and/o
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Posted 3 days ago | Updated 2 days ago

Helpdesk Technician - Denver, CO

Highspring

•

Denver, Colorado, USA

Contract

Job Description: We are seeking a dedicated and experienced Helpdesk Support Specialist to join our team. This on-site role requires a candidate with strong AV troubleshooting skills and the ability to provide comprehensive IT support. The ideal candidate will have a proven track record in IT support and be comfortable working independently as the sole IT support on site. Key Responsibilities: - Provide on-site IT support for our client's Denver office. - Troubleshoot and resolve issues relate
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Posted 28 days ago | Updated 2 hours ago

Desktop/ Help Desk Support

Global Enterprise Tech Resources, Inc

•

Fostoria, Ohio, USA

Full-time

Desktop/ Help Desk Support Fostoria, OH (4 days to Fostoria, OH AND 1 day to Novi, MI) Contract (Client will pay the expenses) Strong communication skills Be able to communicate appropriately Inform in timely manner critical issues Document proficiently the tickets attended Technical and analytical: Adept at providing computer support Skilled in systems troubleshooting, installations and maintenance Well versed in Windows environment (Windows 10 or others) Customer-service and help desk skil
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Posted 21 days ago

Epic EHR Helpdesk

Sage Group

•

Durham, North Carolina, USA

Contract

Job Title: EHR Helpdesk 1st Shift Lead Location: Raleigh/Chapel Hill/Durham, NC - Hybrid Description: The EHR Helpdesk Shift Lead serves as the senior technical lead and subject matter expert for Epic-related support activities within the centralized IT Helpdesk. Experience supporting Epic EHR is required. Position Summary The EHR Helpdesk Shift Lead serves as the senior technical lead and subject matter expert for Epic-related support activities within the centralized IT Helpdesk. This role pro
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Posted 7 days ago | Updated 4 days ago

EHR Helpdesk Manager

DataStaff, Inc.

•

Raleigh, North Carolina, USA

Contract

DataStaff, Inc. is currently seeking a EHR Helpdesk Manager for a long-term contract opportunity with one of our direct clients in Raleigh, NC. *This position is hybrid Responsibilities: Leads and oversees all aspects of the centralized IT Helpdesk supporting 13 state-operated behavioral healthcare facilities.Managing day-to-day helpdesk operations, ensuring high-quality customer service, coordinating incident and service request response, and leading a team of analysts/support specialist and 3
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Posted 7 days ago | Updated 3 hours ago

Help Desk Analyst

TetriQ Solutions LLC

•

Conyers, Georgia, USA

Third Party, Contract

Job Title: Help Desk Analyst Location: Conyers, GA Duration: 12 Months Job Description: Job Responsibilities Oversee the daily performance of computer systems and applications. Answer user inquiries regarding computer software or hardware operation to resolve problems. Monitor ticket queues, assign tickets to appropriate internal and external support staff, escalate tickets until resolved. Confer with users, or conduct computer diagnostics to investigate and resolve problems or to provide tech
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Posted 7 days ago | Updated 6 days ago

Help desk Level 1 (contract to hire)

Confidential Company

•

Monroe Township, New Jersey, USA

Contract

This is an onsite position-3-6 months with a roll to permanent- (50-55K)Co cannot do sponsorship at this time. 2 yrs plus exp with "hands-on" help desk Level 1- to support their warehouse operations.Provide basic technical support for warehouse staff, including resolving hardware and software issues, maintaining equipment, and ensuring all systems run smoothly to support daily operations. Key responsibilities:Respond to help desk tickest, calls or walk-ups from warehouse and back office staff. T
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Posted 7 days ago | Updated 12 hours ago

Associate Help Desk Support Technician

Sanford Health

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No location provided

Full-time

Sanford Health is one of the largest and fastest-growing not-for-profit health systems in the United States. We're proud to offer many development and advancement opportunities to our nearly 50,000 members of the Sanford Family who are dedicated to the work of health and healing across our broad footprint. Work Shift: 10 Hours - Varied Shifts (United States of America) Scheduled Weekly Hours: 40 Salary Range: $16.50 - 26.50 Union Position: No Department Details Opportunity to grow your car
Posted 2 days ago | Updated 1 hour ago

Associate Help Desk Support Technician

Sanford Health

•

Sioux Falls, South Dakota, USA

Full-time

Sanford Health is one of the largest and fastest-growing not-for-profit health systems in the United States. We're proud to offer many development and advancement opportunities to our nearly 50,000 members of the Sanford Family who are dedicated to the work of health and healing across our broad footprint. Work Shift: Varies (United States of America) Scheduled Weekly Hours: 40 Salary Range: $16.50 - $26.50Pay starts at $16.50 and increases according to years of applicable experience. Union
Posted 2 days ago | Updated 1 hour ago

Helpdesk Support Specialist (Smyrna, GA - 100% onsite)

Activesoft, Inc.

•

Smyrna, Georgia, USA

Contract

Helpdesk Support Specialist 4-months contract -5 days/week onsite in Smyrna, GA - 100% onsite Description: Microsoft Office Suite (Excel, Word, etc.) Windows 10, Active Directory VMware Horizon, thin clients (Stratodesk, Wyse, IGEL) Exchange, file/print servers, PC/laptop/printer support Mobile devices (Android), password resets, and network connectivity We're Looking For Someone Who: Brings a positive attitude and proactive mindset Is reliable, organized, and thrives in a hands-on support role
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Posted 29 days ago | Updated 1 day ago