help desk management Jobs

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Help Desk Technician- SWINGS - TS/SCI w/ POLY

General Dynamics

Colorado Springs, Colorado, USA

Full-time

Type of Requisition: Regular Clearance Level Must Currently Possess: Top Secret/SCI Clearance Level Must Be Able to Obtain: Top Secret SCI + Polygraph Public Trust/Other Required: None Job Family: Help Desk Job Qualifications: Skills: Customer Service, Help Desk Support, Troubleshooting Certifications: None Experience: 3 + years of related experience ship Required: Yes Job Description: Help Desk Technician - SWINGS- 1400 to 2200 Transform technology into opportunity as a Help Desk Techn

Help Desk Engineer

Motion Recruitment Partners, LLC

Waltham, Massachusetts, USA

Full-time

A cutting edge security company that services major event spaces all over the US (including Fenway Park) is doing a major overhaul of equipment internally and looking to hire a Help Desk Engineer to help with Tier I Help Desk tasks and laptop imaging on Windows/Mac over the next 3-6 weeks. The role is 5 days onsite in Waltham, so this person must be able to provide transportation to and from work. Contract Duration: 3-6 weeks Required Skills & Experience At least 1 year of experience doing help

IT Specialist (Helpdesk / Contract to Hire)

Odesus

San Jose, California, USA

Contract

Odesus is a premier IT consulting company specializing in project staff augmentation. For over 20 years, Odesus has been the go-to company providing top quality IT consultants. Our client in San Jose, CA is actively seeking an IT Specialist to join their team! The role is contract to hire and will also require 5 days a week, onsite in the office. Candidates must be local and be able to work on a W2 basis. Ideal candidates will be someone who has 5-7 years of experience in providing helpdesk leve

Field Help Desk

MW Partners LLC

Remote or Glendale, California, USA

Full-time

Job Details Job Title: Field Help DeskJob Location: Southern LA/Northern OC area/Western SBClient: General Network CorporationJob Type: Full TimeSalary: 75000/year - Incentive basedField Work Details San Bernardino, to Los Angeles, and Orange County.On average 30% of time will be spent in the field at Client sites.Remote for work outside of the field requirements.The initial Onboard Training that will be held in the Glendale Office Company Overview: GenCare, a division of General Networks Corpo

Need Help Desk Analyst in Chester, PA - Onsite - Candidates must live in Pennsylvania

Sarum LLC

Chester, Pennsylvania, USA

Contract

We have a Contract assignment available with our client in Harrisburg, PA. Position: Help Desk Analyst, Tier 2 technical support for hardware and software with 5+ years of experience. Location: Harrisburg, PA Duration: 6+ Months This requisition has an (upwards of hour-long) in-person interview at the worksite where the candidate must bring their identification (e.g. Driver's License) into the facility. Client would prefer candidates local to the Chester, PA Area. The position is fully onsite at

Entry Level Help Desk Technician

The Reynolds and Reynolds Company

Dayton, Ohio, USA

Full-time

The Entry Level Help Desk Technician responds to and diagnoses service issues through discussions with dealership customers and is responsible for leveraging resources across all levels of the organization. You will serve as single point of ownership for customer issues. You will follow call center procedures, document customer issues, include troubleshooting steps and resolution in the call-tracking tool. You will diagnose customer issues and assign appropriate support. You will ensure resoluti

Help Desk Technical Support

Innova Solutions, Inc

Newport News, Virginia, USA

Contract

A client of Innova Solutions is immediately hiring a Help Desk Technical Support Position Type: Full time Contract Location: Newport News, VA 23607 Duration: 6+ Months As a Help Desk Technical Support, you will: Responsible for: Resolves technical problems and answers queries by telephone in support of internal and/or outside customer computer hardware, software, network, and telecommunications systems.Diagnoses, identifies, isolates, and analyzes problems utilizing historical database records.M

Help Desk Analyst

Caresoft

Boise, Idaho, USA

Contract

Title: Help Desk Analyst Location: Boise, ID (On-Site) Durartion:3-month duration Skills: Professional experience in a technical end-user support role providing face-to-face, in-person, desktop support Professional experience in a technical end-user support role providing remote support via phone, email, etc. Experience providing end user support on Windows-based machines (Windows 10 & 11) Experience with basic Active Directory user management for end user support Experience troubleshooti

EHR Helpdesk Manager - HYBRID

Chandra Technologies, Inc.

Durham, North Carolina, USA

Contract

Job Description: Crop to Crop resumes are accepted The Helpdesk Manager leads and oversees all aspects of the centralized IT Helpdesk supporting 13 state-operated behavioral healthcare facilities. Experience supporting Epic EHR and other clinical systems in a healthcare setting. The Helpdesk Manager leads and oversees all aspects of the centralized IT Helpdesk supporting 13 state-operated behavioral healthcare facilities. This role is responsible for managing day-to-day helpdesk operations, ensu

Helpdesk Analyst

Digitek Software, Inc.

Harrisburg, Pennsylvania, USA

Contract, Third Party

One of our Client is looking for the position Help Desk based on following skills: Remote Position OBJECTIVES OF ENGAGEMENT The primary objective of this engagement is to provide helpdesk support to citizens accessing their immunization record through the PIERS Public Portal. This individual will also provide helpdesk support to end-users of PIERS. The contractor will work directly with the registry supervisor, manager, registry specialists, and other contracted staff of the PIERS team during

System Administrator / Helpdesk Support

TriosysIT Inc.

Bellefonte, Pennsylvania, USA

Third Party, Contract

The successful applicant must be capable of meeting or exceeding challenging deadlines while performing daily duties that will include: Provide Tier 1 and Tier 2 helpdesk support.Support will include hands-on, telephone, and remote support for local and field staff.Configure and install personal computers,laptops, and tablets.Install approved peripheral hardware to include both networked and local printers, multi-function devices and agency specific hardware.Monitors and respond to user created

Epic EHR Help Desk Lead

Innosoul inc

Raleigh, North Carolina, USA

Contract, Third Party

Job ID :NC-763719 Hybrid/Local Epic EHR Help Desk Lead (12+) with ServiceNow, Incident Handling experience Location: Raleigh, NC (NCDHHS-AM) Duration: 12 Months Position: 1(1) Skills: Bachelor s degree in Information Technology, Health Informatics, or related field, or equivalent combination of education and experience. Required Minimum of 3 years supporting Epic and healthcare applications Required 3 Years Proficiency with ServiceNow Required 3 Years Experience supervising or mentoring helpdes

Help Desk Analyst - Long term contract - 100% Onsite - Harrisburg, PA - B3673B

Technovision, Inc.

Harrisburg, Pennsylvania, USA

Contract, Third Party

Our direct client is looking for a Help Desk Analyst for a 100% Onsite Long term contract in Harrisburg, PA. Job Description: - The Help Desk Analyst analyzes and troubleshoots computer support problems and applies an understanding of computer software and hardware products and services to resolve user problems. - The Help Desk Analyst is knowledgeable on the usage and support of the products that run on the Windows operating system. - The Help Desk Analyst provides hands-on technical assista

EHR Helpdesk Shift Lead - HYBRID

Chandra Technologies, Inc.

Durham, North Carolina, USA

Contract

Job Description: Crop to Crop resumes are accepted The EHR Helpdesk Shift Lead serves as the senior technical lead and subject matter expert for Epic-related support activities within the centralized IT Helpdesk. This role provides expert-level troubleshooting, guides lower-tier analysts, and ensures effective support coverage during their assigned shift. The Shift Lead plays a critical role in ensuring incident resolution, operational excellence, and alignment of support activities with clinica

Help Desk (T1) - Harrisburg, PA

Acclaim Systems

Harrisburg, Pennsylvania, USA

Full-time

*s and s and those authorized to work in the US are encouraged to apply. We are unable to sponsor H1b candidates at this time. Please send resume with rate expectations. 1+ years' previous IT Service Desk and/or Call Center experiencecall tracking and ticketing softwareSupport computers, software, hardware and systemsBasic User & Security Group Active Directory administration

Help Desk Analyst (Level 1 Software support role) -Remote role- only locals to New Jersey.

HSK Technologies, Inc.

Trenton, New Jersey, USA

Third Party, Contract

This is Prasad from HSK, hope you are having a great day. I have found a perfect requirement matching your job profile, please find the job description below and let me know your response with your updated copy of resume. Position: Help Desk Analyst- Remote role Location: Trenton, NJ 08625 Duration: Long Term Contract Job Description: Position is Remote. Hours areMonday through Friday- 2 pm to 10 pm This position is fully remote with the exception of the first several weeks for training. Train

Helpdesk Level1 Tech

Microtek Staffing Services

New York, New York, USA

Contract

Job Title : Helpdesk Level 1 Tech Job Duration : 6 months contract to Hire Job Location : Canal St, NY Job Timing : 9-5 pm EST (Mon Thru Thurs onsite) Job Description : Provide Daily Infrastructure Support Respond to and resolve technical support requests for hardware, software, and network issues across MacOS and Windows OS environments. Assist team members with setup, troubleshooting, and maintenance of core tools, including Microsoft 365, Google Workspace, Slack, and Zoom. Device Provisioning

EHR Helpdesk Manager - HYBRID

Chandra Technologies, Inc.

Durham, North Carolina, USA

Contract

Job Description: Crop to Crop resumes are accepted The Helpdesk Manager leads and oversees all aspects of the centralized IT Helpdesk supporting 13 state-operated behavioral healthcare facilities. This role is responsible for managing day-to-day helpdesk operations, ensuring high-quality customer service, coordinating incident and service request response, and leading a team of analysts/support specialist and 3 shift leads. This position plays a key leadership role in the support of clinical app

Job Opportunity for Help Desk Analyst I in Topeka, KS 66612

Apidel Technologies

Topeka, Kansas, USA

Contract

Under general supervision, act as first contact for any computer, application or system-related problems and be able to provide direct, telephone based and remote control/diagnostic support services to include software, hardware, and network connectivity support to internal users on standard PCs, laptops, various mobile devices, Windows desktop applications and technologies including MS Office365, Outlook, Edge, Adobe Reader, VPN connectivity, Citrix, printers, and applications developed and/or

Desktop / IT Help Desk Technician

Peritus Inc.

Duluth, Georgia, USA

Contract

Need a Desktop Support technician With Experience in Windows, MS Office, Desktop Imaging, Ticketing, Need Atleast L2 Support