help desk management Jobs

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Helpdesk Lead

Kforce Technology Staffing

•

Woburn, Massachusetts, USA

Third Party, Contract

RESPONSIBILITIES: Kforce has a client that is seeking a Helpdesk Lead in Woburn, MA. Duties Include: * Lead and manage the helpdesk team * Act as the escalation point before issues are forwarded to the network team * Handle account setups and application requests received by the helpdesk * Troubleshoot issues across various projects and technologies * Support microservice hubs used in conference environments * Provide support for T1V systems and train team members as needed REQUIREMENTS: * Min
Posted 10 days ago | Updated 1 day ago

Help Desk Analyst 1 @ Conyers, GA _ Hybrid (Spanish Required) _ Contract

BURGEON IT SERVICES LLC

•

Conyers, Georgia, USA

Contract

Role: Help Desk Analyst 1 (765352)Location: 2206 East View Parkway, Conyers, GA 30013Work Mode: Hybrid (Local candidates only)Rate: $25/hr on C2CBilingual Requirement: Spanish Required Job Overview:The Help Desk Analyst 1 will serve as the first point of contact in a high-volume call center environment, assisting both internal staff and external DDS customers. Responsibilities include Tier 1 technical troubleshooting, customer service, password resets, ticket escalations, and mobile driver's li
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Posted 9 days ago

Help Desk Technician

The Tri-Com Consulting Group

•

Middletown, Connecticut, USA

Contract, Third Party

The Tri-Com Consulting Group is a Full-Service IT Employment Consulting Firm who is seeking qualified candidates for the following opening: Help Desk Technician POSITION ROLE AND DELIVERABLES Our client needs a Help Desk Technician to provide level one technical support and to process agency user forms for user moves, adds and changes. Attention to detail and maintaining a customer focus is essential. The Technician will need to provide responsive support to agency end users and escalate as ne
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Posted 3 days ago

IT HelpDesk Engineer

Motion Recruitment Partners, LLC

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Atlanta, Georgia, USA

Full-time

Join a fast-paced spatial planning and real estate firm as an IT HelpDesk Engineer, where you'll be the first line of support for internal teams navigating daily tech challenges. You'll troubleshoot and resolve issues across Microsoft Office 365, Azure, Active Directory, and Jira, ensuring smooth operations and quick turnarounds. This role is perfect for someone who thrives on solving problems, enjoys working across departments, and takes pride in delivering excellent IT support. The position is
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Posted 9 days ago | Updated 7 hours ago

Helpdesk/Desktop Analyst

Innosoul inc

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Atlanta, Georgia, USA

Contract, Third Party

Job ID: GA-768251 Onsite/Local (Atlanta ONLY) Helpdesk/Desktop Analyst (CompTIA A+) with Windows, Active Directory/Exchange Admin, O365, VPN/RDP, VOIP/IP phones, OKTA/Crowdstrike, SharePoint, AWS experience Location: Atlanta GA (DOAS) Duration: 12 Months Skills: Strong understanding of Windows 11, Active Directory and MS O365, VPN, RDP. Required 3 Years Experience troubleshooting network connectivity, VPNs, and IP phones systems. Required 3 Years Certifications such as CompTIA A+, Microsoft cer
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Posted 2 days ago

IT Field Technician/Support Admin/Help desk analyst

Tek Inspirations LLC

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Palm Beach, Florida, USA

Contract

Field technicians Location - : Miami &Palm Beach FL. Job Overview: We are seeking a skilled and reliable Field Technician based in Miami & Palm Beach, FL, to support a range of onsite technology services. The ideal candidate will have hands-on experience with IT infrastructure, network cabling, low voltage systems, and end-user support. This role involves travel to client sites within the region, installation and troubleshooting of hardware, and working independently or with project teams. Key R
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Posted 23 days ago | Updated 23 days ago

Bilingual Helpdesk Technician- On Site- Austell GA

Motion Recruitment Partners, LLC

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Atlanta, Georgia, USA

Full-time

A historical client of ours, leading in the construction supply distribution industry is based in Atlanta is seeking to expand their engineering team. They are hiring a Help Desk Engineer for a full-time, on-site role, requiring attendance 5 days a week in the metro Atlanta, GA area. They have seen significant growth over the last 2 years and are looking to support this increase! This organization is searching for a candidate who is enthusiastic about actively developing their skills and advanci
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Posted 3 days ago | Updated 7 hours ago

Help Desk

SNI Technology

•

Centennial, Colorado, USA

Full-time

Job Details SNI has teamed with a valued client on a search for a Help Desk Team Lead. The Help Desk Team Lead will work on a small team in South Denver. The Help Desk Team Lead will report up to the Infrastructure Manager and help with communicating all technical problems to a wide variety of team members. Key Responsibilities and Qualifications: * The Help Desk Team Lead will be responsible for handling inbound calls and ensuring the team is running at full capacity. * The Help Desk Team
Posted 45 days ago | Updated 9 hours ago

Tier III Help Desk Specialist w/ Navy Trusted Agent

Mindbank Consulting Group

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Arlington, Virginia, USA

Full-time

Please read the job description carefully before applying.Mindbank does not work with third parties.NOTE: This position has been filled. If you are interested in being considered for future, similar opportunities, please feel free to apply via Dice or submit your resume to If I have a position that matches with your skills and professional experience, I will reach out to you. Thanks! - Judy 6/26 Mindbank Consulting Group has an immediate need for a Sr. Help Desk Technician (Tier 3) with Mavy Tr
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Posted 26 days ago | Updated 24 days ago

Help Desk Analyst 1(MUST be Bilingual, Spanish)

Paramount Software Solutions, Inc

•

Conyers, Georgia, USA

Full-time, Part-time, Contract, Third Party

GA DDS Help Desk Analyst 1 (765352) Job Id: 765352 Title: Help Desk Analyst 1 Location: Hybrid - 2206 East View Parkway Conyers, GA 30013 Duration: 12 Months Client State of GA DDS Job description: LOCAL CANDIDATES *This position is located at DDS Headquarters in Conyers, Georgia* *MUST be Bilingual, Spanish* **Do NOT submit candidate previously submitted to #762935** *MUST have Call Center exp* Provides technical assistance to both internal and external customers for tier one issues. This
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Posted 6 days ago | Updated 1 day ago

Help Desk Technician- SWINGS - TS/SCI w/ POLY

General Dynamics

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Colorado Springs, Colorado, USA

Full-time

Type of Requisition: Regular Clearance Level Must Currently Possess: Top Secret/SCI Clearance Level Must Be Able to Obtain: Top Secret SCI + Polygraph Public Trust/Other Required: None Job Family: Help Desk Job Qualifications: Skills: Customer Service, Help Desk Support, Troubleshooting Certifications: None Experience: 3 + years of related experience ship Required: Yes Job Description: Help Desk Technician - SWINGS- 1400 to 2200 Transform technology into opportunity as a Help Desk Techn
Posted 60+ days ago | Updated 11 hours ago

Help Desk Analyst I

Mitchell Martin, Inc.

•

Topeka, Kansas, USA

Full-time, Contract

Title: Help Desk Analyst ILocation: Topeka,Ks Employment Type: ContractCompensation Pay Range:$19.98-$23.98/HrsDescription Act as first contact for any computer, application, or system-related problems. Provide telephone-based and remote control/diagnostic support services. Support internal users on standard PCs, laptops, and various mobile devices. Assist with network connectivity support. Work in a process-oriented environment with Service Level Objectives. Focus on exceeding customer expectat
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Posted 5 days ago | Updated 6 hours ago

Entry Level Help Desk Technician

The Reynolds and Reynolds Company

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Dayton, Ohio, USA

Full-time

The Entry Level Help Desk Technician responds to and diagnoses service issues through discussions with dealership customers and is responsible for leveraging resources across all levels of the organization. You will serve as single point of ownership for customer issues. You will follow call center procedures, document customer issues, include troubleshooting steps and resolution in the call-tracking tool. You will diagnose customer issues and assign appropriate support. You will ensure resoluti
Posted 60+ days ago | Updated 11 hours ago

Help Desk Analyst 1

Think Development Systems, Inc.

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Conyers, Georgia, USA

Contract, Third Party

Help Desk Analyst 1 Rate : ALAP Location Conyers, GA 30013 Last Date : 7/18/2025 This position is located at Conyers, Georgia* *MUST be Bilingual, Spanish* *MUST have Call Center exp* Provides technical assistance to both internal and external customers for tier one issues. This position requires handling a high volume of calls in a call center environment focused on customer service. Internal customer support involves troubleshooting hardware, software, and connectivity issues. The Analyst will
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Posted 60+ days ago | Updated 5 days ago

Help Desk Specialist

DBI Staffing

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Farmington, Connecticut, USA

Full-time

Job Description: Provide excellent customer service while conveying confidence, knowledge and professionalism over the phone, email correspondence and during office visits.Serve as first and second-level support for telephone and e-mail inquiries on the Firm's software applications, hardware, mobile devices, Phones and remote technologies directed to the Information Technology department.Interact with users to identify, research, diagnose reported issues, and engage engineers to assist, as neede
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Posted 18 days ago

Member Helpdesk Agent-(OK) Hybrid

Gainwell Technologies LLC

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Oklahoma City, Oklahoma, USA

Full-time

Great companies need great teams to propel their operations. Join the group that solves business challenges and enhances the way we work and grow. Working at Gainwell carries its rewards. You'll have an incredible opportunity to grow your career in a company that values your contributions and puts a premium on work flexibility, learning, and career development. Summary The qualified candidate will be responsible for assisting providers with the many different applications within the Provider Po
Posted 9 days ago | Updated 7 hours ago

Help Desk Technician @ Hartford, CT - Onsite - Only locals

KSN Technologies, Inc.

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Hartford, Connecticut, USA

Contract

Help Desk Technician Hartford, CT - Onsite - Only locals One Year Contract This is an Onsite Position - NO REMOTE Position available. We are currently hiring candidates who are authorized to work on our W2. Candidate with previous state/govt client experience is preferred. Candidate Must Be Local Works on-site in Middletown, CT Must pass drug screening Must pass background check (local, state police, FBI Fingerprint, and Child Protective Services) Must possess CT driver s license Must be able t
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Posted 2 days ago

IT Help Desk (Level I) $27.00

Calance

•

Hartford, Connecticut, USA

Contract

** The quickest way to be considered for this role is to CALL US directly! Click "Apply On Web" or "Apply Now" to access our Recruiter s contact details and give us a call today! ** ** We will NOT accept 3rd Party (C2C) Contractors ** Position:Help Desk Analyst (Level I) JOB REF#:43631 - 64666 Duration:12+ Months (On-going Contract) Location:ONSITE - Hartford, CT 06103 Pay Rate:$27.00 per hour (W2 Only) This role is 100% ONSITE / WORK SCHEDULE: Full-Time 40hrs - Monday - Friday, 8 AM - 5 PM
Posted 2 days ago | Updated 8 hours ago

Help Desk Technician - TS/SCI W/ POLY

General Dynamics

•

Colorado Springs, Colorado, USA

Full-time

Type of Requisition: Regular Clearance Level Must Currently Possess: Top Secret/SCI Clearance Level Must Be Able to Obtain: Top Secret SCI + Polygraph Public Trust/Other Required: None Job Family: Help Desk Job Qualifications: Skills: Customer Service, Technical Support, Troubleshooting Certifications: Security+, CE - CompTIA - Security+ CE - CompTIA Experience: 1 + years of related experience ship Required: Yes Job Description: Help Desk Technician Transform technology into opportunity
Posted 60+ days ago | Updated 11 hours ago

Help Desk Technician

Bravo Technical Resources

•

Carlisle, Pennsylvania, USA

Contract

Position Overview: Title: Tier 2 Help Desk Technician Location: Carlisle, PA Schedule: 5 days/week, 8:00 AM - 5:00 PM Type: Contract-to-Hire (CTH) Technical Environment: Primary Tech Stack: Windows (primary), some Mac exposure is a plus O365 MECM / SCCM (Microsoft Endpoint Configuration Manager) Intune MFA Other: Basic hardware experience (e.g., installing RAM, replacing batteries) VPN knowledge (Cisco, Zscaler) Mobile device support is a nice-to-have
Posted 17 days ago | Updated moments ago