help desk management Jobs

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Junior Level I Help Desk Technician

Fults & Associates, LLC

•

Grapevine, Texas, USA

Full-time

Job Title: MSP Level I Help Desk Technician Salary Range: $40,000 - $60,000 Annually BOE with Bonus Structure Shift: This is a hybrid role requiring in-office work on Tuesdays and Thursdays. The work schedule follows a rotating pattern of either 6:00 AM - 3:00 PM or 6:00 AM - 2:30 PM, with shifts alternating every month. About Us: A growing IT managed services provider (MSP) with clients throughout the U.S., this team comes from diverse backgrounds across the technology services landscape and
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Posted 17 days ago | Updated 1 day ago

Help Desk Support Technician

NasTech Global, Inc.

•

Buffalo, New York, USA

Contract

Job Title: Help Desk Support Technician Location: Buffalo, NY(Onsite) Job Type: Contract W2 Overview: Serve as the initial point of contact for technical support, assisting call center staff with basic IT issues and ensuring smooth daily operations across all three locations. Key Responsibilities: Respond promptly to user inquiries via phone, email, or chat. Troubleshoot basic hardware and software issues, including password resets and application errors. Document incidents and resolutions in
Posted 18 days ago | Updated 20 hours ago

Help Desk Analyst or Helpdesk Technician @ Houston, TX (Onsite)

USG, Inc.

•

Houston, Texas, USA

Contract, Third Party

Title: End User Support Specialist Location: Houston, TX (onsite) Need local consultants only Duration: 6 8 months Rate: $13/hr Provide support for all phases of the personal computer lifecycle. Role Accountabilities Image and complete computer builds, and finalize the installation to the business core load specification as assigned Receive materials, inventory systems and parts, and maintain accurate asset and inventory management records using approved procedures and work processes Respond
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Posted 60+ days ago | Updated 6 hours ago

Help Desk Support Technician

Kollasoft Inc.

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Jackson, Mississippi, USA

Contract

Job Title: Help Desk Support Technician Location: Jackson, MS (Onsite) Duration: Long Term Position PROJECT NAME OTSS project PROJECT DETAILS The Mississippi Department of Education has a current goal for every community to effectively use a World-Class Data System to improve student outcomes. This goal has an outcome to increase the availability of quality data to drive decisions that improve student outcomes. We are planning to satisfy this goal in part by modernizing our current student inf
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Posted 8 days ago | Updated 8 days ago

Epic EHR Helpdesk Manager

Innosoul inc

•

Raleigh, North Carolina, USA

Contract, Third Party

Job ID :NC-763716 Hybrid/Local Epic EHR Helpdesk Manager (ITIL/12+) with ServiceNow, remote desktop, incident management, clinical documentation/orders/results review/medication administration/patient registration modules experience Location:Raleigh, NC (NCDHHS-AM) Duration: 12 Months Position: 1(2) Skills: Bachelor s degree in Information Technology, Computer Science, Healthcare IT, or related field; or an equivalent combination. Required 5 years in IT support Required 5 Years 2 years in a sup
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Posted 15 hours ago

IT helpdesk technician

CiraInfoTech

•

San Mateo, California, USA

Third Party, Contract

Location : San Mateo, CA (Onsite ) Duration : 2 years Only Citizen on W2 IT Help Desk Technician Scope of Work, Skills and/or Qualifications: Serve as the first point of contact for customers seeking technical assistance over the phone, email, or in person. Troubleshoot, diagnose, and resolve technical hardware and/or software issues. Competency in providing technical support in MS Operating Systems, Active Directory, Microsoft Office 365 applications, Workday, etc. Experience in providing deskt
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Posted 25 days ago

EHR Helpdesk Manager

Sunrise Systems, Inc.

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Durham, North Carolina, USA

Contract

Job Title: Helpdesk Manager Job ID: 25-08243 Location: Research Triangle Park, NC (Hybrid) Duration: 12-Month Contract We are seeking a Helpdesk Manager to lead centralized IT support for 13 state-operated healthcare facilities. This role oversees daily helpdesk operations, ensures SLA compliance, and leads a team of support staff and shift leads. Key Responsibilities: Manage helpdesk team and operations (ServiceNow)Ensure 24/7 support coverage and escalate critical issuesDevelop SOPs and knowl
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Posted 7 days ago | Updated 19 hours ago

Help Desk Support Technician

Encore Consulting Services

•

Jackson, Mississippi, USA

Contract

Help Desk Support Technician 100% Onsite Jackson, MS 9+ Months Contract Job Description: Our client is seeking a Help Desk Support Technician to provide all levels of IT support for its OTSS project. This position will be the initial point of contact for end users requesting IT support and requires onsite presence in Jackson, MS. The ideal candidate will have strong experience in desktop/laptop troubleshooting, software installation, Active Directory, M365 applications, and providing remote sup
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Posted 7 days ago

Epic EHR Helpdesk Manager

Innosoul inc

•

Raleigh, North Carolina, USA

Contract, Third Party

Job ID :NC-763716 Hybrid/Local Epic EHR Helpdesk Manager (12+)ITIL) with ServiceNow, remote desktop, incident management, clinical documentation/orders/results review/medication administration/patient registration modules experience Location: Raleigh, NC (NCDHHS-AM) Duration: 12 Months Position: 1(1) Skills: Bachelor s degree in Information Technology, Computer Science, Healthcare IT, or related field; or an equivalent combination. Required 5 years in IT support Required 5 Years 2 years in a su
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Posted 7 days ago

GA DDS Help Desk Analyst 1 (762935)

Nitelines USA, Inc

•

Conyers, Georgia, USA

Full-time

GA DDS Help Desk Analyst 1 (762935) Pay rate : $20.00 hr Temp (1 month+) Hybrid Job Location : 2206 East View Parkway Conyers, GA 30013 Hours : 8 hours daily/5 days weekly LOCAL CANDIDATES This position is located at DDS Headquarters in Conyers, Georgia. MUST be Bilingual, Spanish/English Provides technical assistance to both internal and external customers for tier one issues. This position requires handling a high volume of calls in a call center environment focused on customer servic
Posted 15 days ago | Updated 14 days ago

Help Desk Analyst

Information Technology Group

•

Topeka, Kansas, USA

Contract

Under general supervision, act as first contact for any computer, application or system-related problems and be able to provide direct, telephone based and remote control/diagnostic support services to include software, hardware, and network connectivity support to internal users on standard PCs, laptops, various mobile devices, Windows desktop applications and technologies including MS Office365, Outlook, Internet Explorer, Edge, Adobe Reader, VPN connectivity, printers, and applications develo
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Posted 18 days ago

EHR Helpdesk 1st Shift Lead

Sunrise Systems, Inc.

•

Durham, North Carolina, USA

Contract

Job Title: EHR Helpdesk 1st Shift Lead Job ID: 25-08246 Location: Research Triangle Park, NC (Hybrid) Duration: 12 months of contract Description: Seeking an experienced EHR Helpdesk Shift Lead with strong Epic EHR support expertise. This role serves as the senior technical lead for Epic-related issues within a centralized IT Helpdesk supporting 13 state-run healthcare facilities. Responsibilities: Lead Epic-related incident resolution and escalationsProvide expert-level support and troubleshoot
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Posted 7 days ago | Updated 19 hours ago

Help Desk Analyst, 3-6 Month Temp Position - R

Next Step Systems

•

Phoenix, Arizona, USA

Contract

Help Desk Analyst, 3-6 Month Temp Position, Phoenix, AZ We are currently looking for 2 Help Desk Analyst candidates for a 3-6 month temp position. Candidates must have an A+ Certification or 8+ years of Help Desk experience. These are 100% onsite in Phoenix, AZ. Help Desk Analyst Responsibilities: - Provide top-notch customer service and install software to ensure that internal customers can be offered user-friendly support. - Provide exceptional 1st line customer support for incidents and req
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Posted 46 days ago | Updated 1 day ago

Help Desk Specialist, 3-6 Month Temporary Position - R

Next Step Systems

•

Phoenix, Arizona, USA

Contract

Help Desk Specialist, 3-6 Month Temporary Position We are currently looking for 2 Help Desk Specialist candidates for a 3-6 month temporary position. Candidates must have either an A+ Certification or 8+ years of Help Desk experience. These are 100% onsite in Phoenix, AZ. Help Desk Specialist Responsibilities: - Provide top-notch customer service and install software to ensure that internal customers can be offered user-friendly support. - Provide exceptional 1st line customer support for inci
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Posted 46 days ago | Updated 1 day ago

Help Desk Tier II (onsite)

QCI/Quandrant, Inc.

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Falls Church, Virginia, USA

Full-time

Help Desk Tier II (onsite) Falls Church, VA MUST: Active DoD Secret or Level 3 or higher Public Trust Experienced Help Desk Tier II 4+ years of professional experience working in a enterprise level IT support role Knowledge of Windows 7 or Windows 10 and all standard MS Office software systems including MS Project, especially knowledgeable with Windows 10 environment Possess knowledge of workstation administration and management Experience with IT and Help Desk technologies, to include Remedy, H
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Posted 60+ days ago | Updated 17 days ago

Help Desk Analyst / Full-Time / On-Site / Harrisburg, PA

Domino Technologies

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Harrisburg, Pennsylvania, USA

Full-time

Help Desk Analyst / Full-Time / On-Site / Harrisburg, PA Become a member of a growing team of Information Technology professionals making an impact and providing solutions for Government and Commercial clients since 1996 Join the Domino Tech Team! Accepting Candidates Until 05/28/2025 at 2:00 PM The Position: Client: Commonwealth of Pennsylvania Pennsylvania Treasury Department (Treasury) Position Title: Treasury - Help Desk Analyst TS2 (732924) Location: On-Site in Harrisburg, PA Duration: Init
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Posted 20 hours ago | Updated 20 hours ago

Help Desk System Analyst

3i People, Inc.

•

Atlanta, Georgia, USA

Contract

We have a position for a Help Desk System Analyst with one of our clients in Atlanta, GA for an initial contract duration of 6 months. s and all those authorized to work in the US are encouraged to apply. We are seeking an experienced Help Desk System Analyst. The ideal candidate will excel in troubleshooting Windows 11, Active Directory, Microsoft O365, laptop equipment and other essential technologies while delivering top-notch customer service. As a Help Desk System Analyst, you will play a c
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Posted 17 days ago

Need Help Desk Analyst in Harrisburg, PA - Onsite - F2F interview - Need local candidates

Sarum LLC

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Harrisburg, Pennsylvania, USA

Contract

We have a Contract assignment available with our client in Harrisburg, PA. Position: Help Desk Analyst - 5 plus years field experience Location: Harrisburg, PA - Finance Building (located at 613 North Drive, Harrisburg, PA 17120) Duration: 6+ Months WORKSITE: The Finance Building (located at 613 North Drive, Harrisburg, PA 17120) An initial virtual interview via Teams with video-enabled will be conducted, followed up by a mandatory in-person interview for the position. Local candidates are pre
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Posted 18 hours ago

Help Desk Analyst

IDR Inc.

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Schaumburg, Illinois, USA

Full-time

IDR is seeking a Help Desk Analyst to join one of our top clients for an Onsite Position! If you are looking for an opportunity to join a large organization and work within an ever-growing team-oriented culture, please apply today! Position Overview & Responsibilities for the Help Desk Analyst: One of our top clients is looking for a Help Desk Analyst who will be responsible for providing service at their walk-up service desk to resolve incidents/requests, providing remote support using remote
Posted 5 hours ago | Updated 1 hour ago

Help Desk Analyst - M

Next Step Systems

•

Chicago, Illinois, USA

Full-time

Help Desk Analyst, Chicago, IL The Help Desk Analyst is primarily responsible for first-line support to firm users and any guests to the office. This position works hard to give the best user experience on every interaction. It is the face of the IT Department. This position works closely with firm employees in all areas. This position is 100% Onsite and NOT open for Remote. Help Desk Analyst Responsibilities: - Be the primary person for various enterprise systems. - Image PCs utilizing a pro
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Posted 10 days ago | Updated 1 day ago