help desk management Jobs

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Network Supoort/ Network Technician/ IT Help desk Support/ IT Support

Ethires LLC

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New York, New York, USA

Contract

Entry-Level Network Support TechnicianLocation: New York, NY Type:Contract on W2. Summary: Provide first-line network support, assisting with hardware setup, network monitoring, and troubleshooting connectivity issues under supervision. Key Responsibilities: Monitor and support LAN/WAN, VPN, and Wi-Fi issues.Assist with installation/configuration of switches, routers, and firewalls.Log and track incidents via ticketing system.Support senior network staff in upgrades and maintenance.Requirements:
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Posted 14 days ago

GIS Analyst / Help Desk Support

Sunrise Systems, Inc.

•

Remote

Contract

Job Title: GIS Analyst / Help Desk Support Job ID: 25-09180 Location: Remote Duration: 12 months of contract Typical Experience: 24-36 months Job Description: Seeking a mid-level GIS Analyst with strong help desk experience to support the GIS Unit. The role includes troubleshooting, customer support, ticket documentation (ServiceNow), and GIS analysis using ArcGIS Pro and ArcGIS Online. Familiarity with linear referencing and excellent verbal communication skills are essential. Required Skills:
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Posted 10 days ago | Updated 15 hours ago

Help Desk Analyst

Spar Information Systems

•

Virginia, USA

Contract

Hello Professionals, Most importantly, I hope you and your families are safe and well. The description of the role is below. Please review and let me know your thoughts. If, you prefer, please send me an updated copy of your resume too. Help Desk Analyst Location is Richmond, VA Need: 2-3years exp candidates JD: Responsible for responding to customer questions via telephone and written correspondence regarding insurance benefits, provider contracts, eligibility and claims. Proficient in all ba
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Posted 60+ days ago | Updated 1 hour ago

Helpdesk Support Technician

Skywalk Global

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Columbus, Ohio, USA

Third Party, Contract

On Site Position; 3-month contract with the possibility of extension Contract Position Summary FCDC is seeking a Help Desk Contractor to join our team. Assign rights to applications. Assign rights to network services, including folders, printers, database account rights, non-Windows-based services, and user-based drives. This may also include cloud services. Password resets on current users across multiple applications, including but not limited to Active Directory accounts, email accounts, rem
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Posted 1 day ago

Help Desk Analyst 1 @ Conyers, GA _ Hybrid (Spanish Required) _ Contract

BURGEON IT SERVICES LLC

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Conyers, Georgia, USA

Contract

Role: Help Desk Analyst 1 (765352)Location: 2206 East View Parkway, Conyers, GA 30013Work Mode: Hybrid (Local candidates only)Rate: $25/hr on C2CBilingual Requirement: Spanish Required Job Overview:The Help Desk Analyst 1 will serve as the first point of contact in a high-volume call center environment, assisting both internal staff and external DDS customers. Responsibilities include Tier 1 technical troubleshooting, customer service, password resets, ticket escalations, and mobile driver's li
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Posted 13 days ago

Helpdesk Lead

Kforce Technology Staffing

•

Woburn, Massachusetts, USA

Contract, Third Party

RESPONSIBILITIES: Kforce has a client that is seeking a Helpdesk Lead in Woburn, MA. Duties Include: * Lead and manage the helpdesk team * Act as the escalation point before issues are forwarded to the network team * Handle account setups and application requests received by the helpdesk * Troubleshoot issues across various projects and technologies * Support microservice hubs used in conference environments * Provide support for T1V systems and train team members as needed REQUIREMENTS: * Min
Posted 14 days ago | Updated 2 hours ago

Role: Help Desk Support (Hybrid)- Trenton, NJ (In-person).-100% Locals with valid DL copy.

HSK Technologies, Inc.

•

Trenton, New Jersey, USA

Contract

Job Title: Help Desk Support (Hybrid) Location: Trenton, NJ (Webcam Interview / In-person training) Duration: Long-Term About the Role: We're seeking a Help Desk Support professional to assist users with application issues, determine root causes, and execute resolution strategies effectively. The ideal candidate is communicative, tech-savvy, and organized, with a strong understanding of Microsoft tools and the ability to support a fast-paced work environment. Key Responsibilities: Provide first-
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Posted 2 days ago

Help Desk Technician

The Tri-Com Consulting Group

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Middletown, Connecticut, USA

Contract, Third Party

The Tri-Com Consulting Group is a Full-Service IT Employment Consulting Firm who is seeking qualified candidates for the following opening: Help Desk Technician POSITION ROLE AND DELIVERABLES Our client needs a Help Desk Technician to provide level one technical support and to process agency user forms for user moves, adds and changes. Attention to detail and maintaining a customer focus is essential. The Technician will need to provide responsive support to agency end users and escalate as ne
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Posted 7 days ago

IT HelpDesk Engineer

Motion Recruitment Partners, LLC

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Atlanta, Georgia, USA

Full-time

Join a fast-paced spatial planning and real estate firm as an IT HelpDesk Engineer, where you'll be the first line of support for internal teams navigating daily tech challenges. You'll troubleshoot and resolve issues across Microsoft Office 365, Azure, Active Directory, and Jira, ensuring smooth operations and quick turnarounds. This role is perfect for someone who thrives on solving problems, enjoys working across departments, and takes pride in delivering excellent IT support. The position is
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Posted 13 days ago | Updated 4 hours ago

Help Desk Analyst

Innosoul inc

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Remote or Raleigh, North Carolina, USA

Contract, Third Party

Job ID: NC-0728) Remote/Local Epic/EHR Help Desk Analyst (12+) with Cerner, Allscripts, EpicCare, Ambulatory, Security, Inpatient, ASAP, HIPAA and HIM experience Location: Raleigh, NC (NCDHHS) Duration: 12 Months Skills:Minimum of 2 years providing Epic technical support in a healthcare or clinical environment. Required 2 Years Proficient with ServiceNow or other enterprise ticketing systems. Required 2 Years In-depth understanding of EHR platforms (e.g., Epic, Cerner, Allscripts). Required 2 Ye
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Posted 2 days ago

IT Field Technician/Support Admin/Help desk analyst

Tek Inspirations LLC

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Palm Beach, Florida, USA

Contract

Field technicians Location - : Miami &Palm Beach FL. Job Overview: We are seeking a skilled and reliable Field Technician based in Miami & Palm Beach, FL, to support a range of onsite technology services. The ideal candidate will have hands-on experience with IT infrastructure, network cabling, low voltage systems, and end-user support. This role involves travel to client sites within the region, installation and troubleshooting of hardware, and working independently or with project teams. Key R
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Posted 27 days ago | Updated 27 days ago

Help Desk Analyst 3

Info Origin Inc.

•

Columbus, Ohio, USA

Contract

Job Description Contract Position Summary Client is seeking a Help Desk Contractor to join our team.Assign rights to applications.Assign rights to network services, including folders, printers, database account rights, non-Windows-based services, and user-based drives. This may also include cloud services.Password resets on current users across multiple applications, including but not limited to Active Directory accounts, email accounts, remote access, and internal applications.Customer service
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Posted 1 day ago

Help Desk Manager

BlueStone Solutions Group

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Greenville, North Carolina, USA

Full-time

Overview: The Helpdesk Manager is responsible for leading the frontline technical support team to ensure timely, professional, and effective resolution of internal and client-reported IT issues. This role oversees day-to-day helpdesk operations, manages staff performance, and drives continuous improvement in service delivery and user satisfaction. Responsibilities: Lead and manage the customer-facing helpdesk team to deliver timely, high-quality technical support to external clients Ensure exce
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Posted 14 hours ago

Bilingual Helpdesk Technician- On Site- Austell GA

Motion Recruitment Partners, LLC

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Atlanta, Georgia, USA

Full-time

A historical client of ours, leading in the construction supply distribution industry is based in Atlanta is seeking to expand their engineering team. They are hiring a Help Desk Engineer for a full-time, on-site role, requiring attendance 5 days a week in the metro Atlanta, GA area. They have seen significant growth over the last 2 years and are looking to support this increase! This organization is searching for a candidate who is enthusiastic about actively developing their skills and advanci
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Posted 7 days ago | Updated 4 hours ago

Help Desk

SNI Technology

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Centennial, Colorado, USA

Full-time

Job Details SNI has teamed with a valued client on a search for a Help Desk Team Lead. The Help Desk Team Lead will work on a small team in South Denver. The Help Desk Team Lead will report up to the Infrastructure Manager and help with communicating all technical problems to a wide variety of team members. Key Responsibilities and Qualifications: * The Help Desk Team Lead will be responsible for handling inbound calls and ensuring the team is running at full capacity. * The Help Desk Team
Posted 49 days ago | Updated 6 hours ago

Help Desk Technician (Night Shift)

Electronic Consulting Services, Inc (ECS Federal)

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Fairfax, Virginia, USA

Full-time

Job Description ECS is seeking a Help Desk Technician (Night Shift) to work remotely . Looking for a motivated, customer service oriented help-desk specialist for a night shift position with ECS Federal. You will provide technical support to DoD and Government customers using DISA Storefront ordering software. This includes troubleshooting, resolving problems, and ensuring users can effectively utilize the software by providing user education and training. Communicate with users via phone, ema
Posted 5 hours ago

Help Desk Analyst 1(MUST be Bilingual, Spanish)

Paramount Software Solutions, Inc

•

Conyers, Georgia, USA

Full-time, Part-time, Third Party, Contract

GA DDS Help Desk Analyst 1 (765352) Job Id: 765352 Title: Help Desk Analyst 1 Location: Hybrid - 2206 East View Parkway Conyers, GA 30013 Duration: 12 Months Client State of GA DDS Job description: LOCAL CANDIDATES *This position is located at DDS Headquarters in Conyers, Georgia* *MUST be Bilingual, Spanish* **Do NOT submit candidate previously submitted to #762935** *MUST have Call Center exp* Provides technical assistance to both internal and external customers for tier one issues. This
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Posted 10 days ago | Updated 5 hours ago

Entry Level Help Desk Technician

The Reynolds and Reynolds Company

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Dayton, Ohio, USA

Full-time

The Entry Level Help Desk Technician responds to and diagnoses service issues through discussions with dealership customers and is responsible for leveraging resources across all levels of the organization. You will serve as single point of ownership for customer issues. You will follow call center procedures, document customer issues, include troubleshooting steps and resolution in the call-tracking tool. You will diagnose customer issues and assign appropriate support. You will ensure resoluti
Posted 60+ days ago | Updated 8 hours ago

Help Desk Analyst I

Mitchell Martin, Inc.

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Topeka, Kansas, USA

Full-time, Contract

Title: Help Desk Analyst ILocation: Topeka,Ks Employment Type: ContractCompensation Pay Range:$19.98-$23.98/HrsDescription Act as first contact for any computer, application, or system-related problems. Provide telephone-based and remote control/diagnostic support services. Support internal users on standard PCs, laptops, and various mobile devices. Assist with network connectivity support. Work in a process-oriented environment with Service Level Objectives. Focus on exceeding customer expectat
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Posted 9 days ago | Updated 3 hours ago

Help Desk Technician- SWINGS - TS/SCI w/ POLY

General Dynamics

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Colorado Springs, Colorado, USA

Full-time

Type of Requisition: Regular Clearance Level Must Currently Possess: Top Secret/SCI Clearance Level Must Be Able to Obtain: Top Secret SCI + Polygraph Public Trust/Other Required: None Job Family: Help Desk Job Qualifications: Skills: Customer Service, Help Desk Support, Troubleshooting Certifications: None Experience: 3 + years of related experience ship Required: Yes Job Description: Help Desk Technician - SWINGS- 1400 to 2200 Transform technology into opportunity as a Help Desk Techn
Posted 60+ days ago | Updated 8 hours ago