help desk management Jobs

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Help Desk Support - Multiple positions L1 and L2

Pyramid Technology Solutions, Inc.

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Buffalo, New York, USA

Contract

Title:- Help Desk Support Job Descriptions Duration:- 6+ Months Contract to hire Level 1 Help Desk Support Technician Overview: Serve as the initial point of contact for technical support, assisting call center staff with basic IT issues and ensuring smooth daily operations across all three locations. Key Responsibilities: Respond promptly to user inquiries via phone, email, or chat.Troubleshoot basic hardware and software issues, including password resets and application errors.Document inciden
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Posted 23 days ago | Updated 11 days ago

Help Desk Technician - M

Next Step Systems

•

Chicago, Illinois, USA

Full-time

Help Desk Technician, Chicago, IL The Helpdesk Technician is primarily responsible for first-line support to firm users and any guests to the office. This position works hard to give the best user experience on every interaction. It is the face of the IT Department. This position works closely with firm employees in all areas. This position is 100% Onsite and NOT open for Remote. Help Desk Technician Responsibilities: - Be the primary person for various enterprise systems. - Image PCs utilizi
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Posted 11 days ago | Updated 1 day ago

Help Desk Support Analyst (32468)

Myticas LLC

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Chicago, Illinois, USA

Contract

Myticas is hiring a Help Desk Support Analyst! We're seeking a detail-oriented and customer-focused Help Desk Analyst to support end users in a professional IT environment. This role involves troubleshooting hardware/software issues, maintaining workstations and devices, and providing first-level support for core business applications. Key Responsibilities: Provide desktop support for Windows, Mac, and mobile devices Troubleshoot issues with software (Microsoft Office, Adobe, VPN, etc.) and ha
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Posted 2 days ago | Updated 3 hours ago

Help Desk Analyst

Rivi Consulting Group

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Richmond, Virginia, USA

Contract

Help Desk Analyst 4 In-person interview (F2F is mandatory) Job description The Help Desk Analyst 4 is responsible for assisting and providing technical support for LiveScan agencies statewide, to answer questions from agencies and IT suppliers about the LiveScan onboarding process, to answer and track incoming calls and email requests for technology assistance related to purchasing new equipment and upgrading existing equipment, to answer questions related to establishing network connectivity fr
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Posted 60+ days ago | Updated 3 days ago

HELP DESK TECHNICIAN

Judge Group, Inc.

•

Vienna, Georgia, USA

Full-time

Location: Vienna, GA Description: Our client is currently seeking a HELP DESK TECHNICIAN in GA. A Growing Consumer Products company is in search of an IT Help Desk Technician. You will provide support via phone, email, and chat to resolve hardware, software, and network-related issues. You will manage help desk tickets in the IT service management system. You will also assist with the setup, configuration, and troubleshooting of desktops, laptops, printers, and other peripherals. You will al
Posted 32 days ago | Updated 3 hours ago

Jr IT Support Technician: helpdesk / desktop support, Windows, MS 365, etc.

KORE1

•

Brea, California, USA

Contract

THIS JOB IS ONSITE IN BREA, CA.THIS IS A CONTRACT UP TO 4 MONTHS THAT (PENDING MUTUAL FIT / PERFORMANCE) COULD BE EXTENDED.NO 3RD PARTY FIRM CANDIDATES.KORE1, a nationwide provider of staffing and recruiting solutions, has an immediate opening for a Jr. IT Support Technician: helpdesk / desktop support, Windows, MS 365, etc.The IT Technician is responsible for the comprehensive support of all of day-to-day IT needs. The scope includes hardware, software, network security, web presence, and telep
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Posted 31 days ago | Updated 8 days ago

Help Desk Analyst I

Robert Half

•

Livingston, California, USA

Full-time

Description We are looking for a dedicated Help Desk Analyst I to join our team in Livingston, California. In this Contract-to-Permanent position, you will provide essential technical support to end-users, ensuring that IT systems run smoothly and efficiently. This role is ideal for someone who thrives in a collaborative environment and enjoys solving technical challenges. Responsibilities: Respond promptly to user inquiries regarding IT systems and applications. Diagnose and resolve basic tech
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Posted 7 days ago | Updated 3 hours ago

Help Desk Technician

Decisionpoint Corporation

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Denver, Colorado, USA

Full-time

Overview DecisionPoint is seeking a Help Desk Technician to provide end-user support to the Department of Interior, Bureau of Reclamation's (BOR) IT enterprise. This role is largely responsible for providing operational support services to the organization. We are looking to fill a need to have a highly competent and highly motivated individual in this role. This position is located onsite in Denver, CO. No application window deadline. Duties & Responsibilities Remote computer support Owning, t
Posted 60+ days ago | Updated 3 hours ago

Provider Internet HelpDesk-HYBRID (OK)

Gainwell Technologies LLC

•

Oklahoma City, Oklahoma, USA

Full-time

Great companies need great teams to propel their operations. Join the group that solves business challenges and enhances the way we work and grow. Working at Gainwell carries its rewards. You'll have an incredible opportunity to grow your career in a company that values your contributions and puts a premium on work flexibility, learning, and career development. Summary The qualified candidate will be responsible for assisting providers with the many different applications within the Provider Po
Posted 39 days ago | Updated 3 hours ago

Helpdesk Technician

Cayuse Shared Services

•

Joint Base Andrews, Maryland, USA

Full-time

Overview The Work The Helpdesk Technician will support end users for the ANGRC IT Help Desk. This position performs all duties and responsibilities in accordance with the Mission, Vision, and Core Values of Cayuse. Responsibilities Key Responsibilities Meet daily IT operational requirements of approximately 1400 users. 900-1200 (tickets per month).Deliver operational computers to end users within the same day 90% of the time.Ensure the end user is notified directly by a help desk representati
Posted 15 hours ago | Updated 3 hours ago

Helpdesk Engineer

TEKsystems c/o Allegis Group

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Andover, Massachusetts, USA

Full-time

Description Helpdesk Engineer: 3 Years Experience: Duties and Responsibilities: Take End User Support calls, emails, and walk-up for both MAC and windows. Software break/fix support Hardware support New image builds Incident manager and ticket update/closure for in-house Customer ITSM platform Install, Move, Add, Change support Triage and resolution for configuration issues of Operating Systems Re-installing software, drivers, and add-ins Other IT tech related task to help at that site Required
Posted 9 days ago | Updated 3 hours ago

Help Desk Manager

Evolver Federal

•

Bethesda, Maryland, USA

Full-time

Evolver Federal is looking for a Help Desk Manager to join our team supporting our federal client located onsite in Bethesda, MD. This position requires a hybrid work environment with onsite work 3-5 days per week in Bethesda, MD depending on the requirements of the program Responsibilities: Provide daily supervision and direction to staff who are responsible for phone and in-person support to users in the areas of e-mail, directories, computer operating systems, desktop applications for all t
Posted 8 days ago | Updated 3 hours ago

EDI/Helpdesk Specialist

Gainwell Technologies LLC

•

Tallahassee, Florida, USA

Full-time

Great companies need great teams to propel their operations. Join the group that solves business challenges and enhances the way we work and grow. Working at Gainwell carries its rewards. You'll have an incredible opportunity to grow your career in a company that values your contributions and puts a premium on work flexibility, learning, and career development. Summary As a EDI Tier 1 Specialist at Gainwell, you can contribute your skills as we harness the power of technology to help our client
Posted 3 days ago | Updated 3 hours ago

Help Desk Analyst, 11 Am - 7 Pm

TEKsystems c/o Allegis Group

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New York, New York, USA

Full-time

Description Our client, an international law firm in midtown Manhattan, is looking for a Service Desk Analyst on a long term contracting basis. This person will be providing phone/remote/email support of 1700+ users with issues involving Windows 10/11, Active Directory, MS Office 2016/365, Citrix, VPN, mobile devices, MDM, and iManage document management. ISM (Ivanti Service Manager) is the ticketing system. Candidates must have a great combination of excellent customer service and strong techni
Posted 1 day ago | Updated 3 hours ago

Specialist - Help Desk

Arlington ISD

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Arlington, Texas, USA

Full-time

Support/Hourly - Position - Technology Job Number Start Date Open Date 05/01/2025 Closing Date ROLE AND PURPOSE: Provide a central point of contact to respond to technology user inquiries concerning both hardware and software related problems. Initiate problem determination procedures and offer appropriate solutions. Update master database reflecting request and resolution. QUALIFICATIONS: Education/Certification: High School diploma or GED from an accredited institution required.Bachelor's Deg
Posted 19 days ago | Updated 6 hours ago

Onsite contract : Helpdesk Technician in Toledo, OH / 5 days a week

Strategic Systems Inc

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Toledo, Ohio, USA

Contract

Job Description Onsite Helpdesk Technician ** Toledo Area ONLY* Onsite 5 days/week Key Responsibilities: Provide remote and onsite technical support to clients via phone, email, and chat.Diagnose and resolve hardware, software, and network issues.Assist with the installation, configuration, and maintenance of IT equipment and software.Document and track support requests, ensuring timely resolution and follow-up.Escalate complex issues to higher-level support teams as needed.Maintain a high level
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Posted 43 days ago | Updated 2 days ago

Tier 1 Helpdesk Support

TEKsystems

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Remote or Coppell, Texas, USA

Full-time

CANDIDATES MUST LIVE IN THE DFW AREA. THE POSITION REQUIRES YOU TO BE IN OFFICE 2 DAYS A WEEK. Description: The Service Desk Analyst has a very wide array of tasks all surrounding in-bound contacts via phone calls, emails, and chats. This role is responsible for supporting end users with majority of locations based in USA. The calls vary from a very quick password reset that require very little effort, to mid-level troubleshooting to triage and/or resolve issues. Experience: 1-2 years of helpdes
Posted 2 days ago | Updated moments ago

Help Desk Support Specialist (3-Month Contract)

Motion Recruitment Partners, LLC

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San Francisco, California, USA

Full-time

We're working with a fast-growing, innovative AI company that's in search of a Help Desk Support Specialist to join their internal IT team on a 3-month contract. This is a hands-on, employee-facing role where you'll be the first line of support, helping staff across the company stay productive and connected. If you're someone who thrives in a collaborative, fast-paced environment and enjoys solving technical issues with a customer-first mindset, this could be a great short-term opportunity. Wha
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Posted 30 days ago | Updated 3 hours ago

Help Desk Manager

Leidos

•

Stafford, Virginia, USA

Full-time

The Leidos National Security Sector is looking for a Help Desk Manager to join our team in the Quantico, VA area supporting a program for a federal law enforcement agency. You will serve as the help desk manager for the 3-tier Help Desk component of an Operations and Support Services program. This role requires daily onsite support at our Stafford, VA office. At Leidos, you'll join a team of innovators tackling some of the world's most critical challenges through cutting-edge technology and bol
Posted 14 days ago | Updated 6 hours ago

Tier 1 Helpdesk Support

TEKsystems c/o Allegis Group

•

Coppell, Texas, USA

Full-time

CANDIDATES MUST LIVE IN THE DFW AREA. THE POSITION REQUIRES YOU TO BE IN OFFICE 2 DAYS A WEEK. Description: The Service Desk Analyst has a very wide array of tasks all surrounding in-bound contacts via phone calls, emails, and chats. This role is responsible for supporting end users with majority of locations based in USA. The calls vary from a very quick password reset that require very little effort, to mid-level troubleshooting to triage and/or resolve issues. Experience: 1-2 years of helpdes
Posted 7 days ago | Updated 3 hours ago