help desk management Jobs

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Help Desk Manager

Leidos

•

Stafford, Virginia, USA

Full-time

The Leidos National Security Sector is looking for a Help Desk Manager to join our team in the Quantico, VA area supporting a program for a federal law enforcement agency. You will serve as the help desk manager for the 3-tier Help Desk component of an Operations and Support Services program. This role requires daily onsite support at our Stafford, VA office. At Leidos, you'll join a team of innovators tackling some of the world's most critical challenges through cutting-edge technology and bol
Posted 15 days ago | Updated moments ago

Tier 1 Helpdesk Support

TEKsystems c/o Allegis Group

•

Coppell, Texas, USA

Full-time

CANDIDATES MUST LIVE IN THE DFW AREA. THE POSITION REQUIRES YOU TO BE IN OFFICE 2 DAYS A WEEK. Description: The Service Desk Analyst has a very wide array of tasks all surrounding in-bound contacts via phone calls, emails, and chats. This role is responsible for supporting end users with majority of locations based in USA. The calls vary from a very quick password reset that require very little effort, to mid-level troubleshooting to triage and/or resolve issues. Experience: 1-2 years of helpdes
Posted 7 days ago | Updated 8 hours ago

Help Desk Analyst I

Robert Half

•

Ramsey, Minnesota, USA

Contract

Description We are looking for a dedicated Help Desk Analyst who will be responsible for supporting hardware and software systems, troubleshooting technical issues, and maintaining a smooth desktop environment for end-users. This position offers an excellent opportunity to contribute to our IT operations and provide exceptional technical support. Responsibilities: Install, configure, and update software to ensure optimal performance. Diagnose and resolve hardware issues, including relocating an
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Posted 12 days ago | Updated 8 hours ago

(ELMS) Help Desk Administrator NISSC II - COS

Jacobs

•

Colorado Springs, Colorado, USA

Full-time

Position Title: Help Desk Administrator Location: Colorado Springs, CO Relocation Assistance: None available at this time Remote/Telework: NO - Not available for this position Clearance Type: DoD Secret Shift: Day shift Travel Required: Up to 10% of the time Our NORAD Operations Group Selected by the Air Force Life Cycle Management Center's Strategic Warning and Surveillance Systems Division for Operations, Maintenance, and Sustainment (OM&S) of critical mission systems for the North Ameri
Posted 6 days ago | Updated moments ago

Help Desk Analyst

Robert Half

•

Glendale Heights, Illinois, USA

Contract

Description We are looking for a skilled Help Desk Analyst to join our team on a contract basis in Glendale Heights, Illinois. In this role, you will provide technical support, troubleshoot issues, and ensure smooth operation of various IT systems and devices. This is an excellent opportunity for an experienced individual with expertise in a variety of technologies, including Android, Cisco, and Citrix, to make an impact in a dynamic environment. Responsibilities: Provide comprehensive technica
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Posted 21 hours ago | Updated 9 hours ago

IT Help Desk Representative

Fortinet

•

Sunnyvale, California, USA

Full-time

Job Description The primary responsibilities include support of all of our client's software/hardware and connectivity issues for the US Region. The support technician must be able to communicate effectively with our clients to gather detailed information about their issues and resolve them in an orderly fashion. In addition, work closely with team members for special projects and resolve complex issues. Help desk technicians are responsible for monitoring all tickets in our ticketing system an
Posted 5 days ago | Updated moments ago

Tier 3 Helpdesk Engineer / Miami, FL / On-Site

Motion Recruitment Partners, LLC

•

Miami, Florida, USA

Full-time

A growing SaaS shop in the waste management industry is looking for a Tier 3 Support/Systems Engineer to join their team full-time and in the office 3-4 days per week. They are located right inside the Miami International Airport! This is an exciting opportunity to make a difference in their IT department as they continue to grow their popular software platform for monitoring data analytics of waste management and janitorial services for major sport arenas, airports, and large corporate building
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Posted 17 days ago | Updated 8 hours ago

Desktop Support Engineer

Innosoul inc

•

Richmond, Virginia, USA

Third Party, Contract

Job ID: VA-764577 Onsite/Local Desktop Support Engineer with Windows/Office 365 Upgrade (must), Help Desk, Endpoint management, Imaging, Ticketing, PowerShell, SQL, Altiris/InTune, Ivanti, MS Deployment Toolkit and Active Directory experience Location: Richmond VA (SCC) Duration: 6 Months Position: 2(2) Skills: Working knowledge of and experience with Windows 10 and Windows 11 operating systems Required 4 Years Recent experience in a full-time Help Desk/Technical Support position 4+ Required 4 Y
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Posted 1 day ago

Help Desk Support Spec

CVS Health

•

Remote or Dallas, Texas, USA

Full-time

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care. As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues - caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all w
Posted 29 days ago | Updated moments ago

Help Desk Analyst III

Robert Half

•

Boston, Massachusetts, USA

Full-time

Description We are looking for an experienced Help Desk Analyst to join our team in Boston, Massachusetts. This is a contract to permanent position, offering an excellent opportunity for a motivated and detail-oriented individual to grow into a leadership role. The successful candidate will play a key role in providing desktop support for corporate operations, ensuring seamless functionality across devices and systems. Responsibilities: Provide onsite desktop support Monday through Friday, wit
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Posted 21 hours ago | Updated 9 hours ago

IT Help Desk Specialist *** Direct client ***

Projas Technologies, LLC

•

Montpelier, Vermont, USA

Contract

Job Title: Customer Support Specialist / IT Help Desk / IT Support Location: Onsite, Montpelier, VT Hours: 7:45 AM - 4:30 PM EST Job Summary: Seeking four (4) temporary Customer Support Specialists to help man this desk. These roles involve providing support to both internal and external users of the new system. Specialists will work under the general direction of the Customer Support Manager and will be expected to demonstrate required technical skills and reliability to assist the State in c
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Posted 15 days ago | Updated 4 hours ago

Help Desk Support

TEKsystems c/o Allegis Group

•

Schaumburg, Illinois, USA

Full-time

Description As a Help Desk Technical Support Specialist, on our IT team, you will be working directly with the internal client to deliver IT services and solutions. This role will require communication and interaction with multiple teams to ensure service levels are maintained. You will also troubleshoot issues and will provide a work around to problems to ensure that service is restored as soon as possible. You will work with a Team including both Phone and Software communications and tracking
Posted 7 days ago | Updated 8 hours ago

Help Desk Analyst I

Robert Half

•

Southfield, Michigan, USA

Full-time

Description We are looking for a dedicated Help Desk Analyst I to join our team in Southfield, Michigan. In this role, you will be responsible for providing technical support and resolving IT-related issues to ensure smooth operations across the organization. This position requires excellent problem-solving skills, strong communication abilities, and a proactive approach to delivering exceptional user support. Responsibilities: Diagnose and troubleshoot technical issues, providing timely soluti
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Posted 2 days ago | Updated 9 hours ago

Help Desk Technician

Decisionpoint Corporation

•

Denver, Colorado, USA

Full-time

Overview DecisionPoint is seeking a Help Desk Technician to provide end-user support to the Department of Interior, Bureau of Reclamation's (BOR) IT enterprise. This role is largely responsible for providing operational support services to the organization. We are looking to fill a need to have a highly competent and highly motivated individual in this role. This position is onsite in Denver, CO. No application window deadline. Duties & Responsibilities Remote computer support Owning, tracking
Posted 60+ days ago | Updated 9 hours ago

Help Desk Technical Lead

Robert Half

•

Menomonee Falls, Wisconsin, USA

Full-time

Description Join a forward-thinking manufacturing company as our IT Help Desk Technical Lead, where your troubleshooting expertise and drive for efficiency will make an immediate impact. This is a hands-on leadership role ideal for someone who thrives in a dynamic environment, enjoys collaborating with leadership, and is excited to fine-tune help desk operations and systems. What You'll Do: Lead the day-to-day operations of the help desk, ensuring fast, effective support and ticket resolution.P
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Posted 8 days ago | Updated 8 hours ago

Help Desk Manager

Robert Half

•

East Lansing, Michigan, USA

Full-time

Description We are looking for a dedicated Help Desk Manager to lead our IT support team in East Lansing, Michigan. This position involves overseeing daily operations, ensuring high-quality service delivery, and fostering a customer-focused environment. The ideal candidate will bring strong technical expertise and proven leadership skills to manage and enhance help desk operations. Responsibilities: Oversee the daily operations of the help desk, ensuring timely and effective resolution of techn
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Posted 17 days ago | Updated 8 hours ago

Support Systems Lead/ HelpDesk

Motion Recruitment Partners, LLC

•

Alpharetta, Georgia, USA

Full-time

We're hiring an Infrastructure Engineer to strengthen identity management and automation practices across our IoT infrastructure. This role requires deep operational experience with Okta, including user provisioning, access policies, and federated authentication for device and service layers. Proficiency in PowerShell scripting is essential, particularly for automating identity governance workflows and integrating third-party services. Familiarity with M365 and Entra ID is expected for environme
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Posted 3 days ago | Updated 8 hours ago

Help Desk Analyst I

Robert Half

•

Johnstown, Colorado, USA

Full-time

Description We are looking for a Help Desk Analyst I to join our team in Johnstown, CO. In this hybrid role, you will provide Tier 1 technical support to end users while actively contributing to the smooth operation of our IT systems. This is a contract-to-permanent opportunity that offers an engaging environment to enhance your skills and grow professionally. Responsibilities: Deliver first-level technical support by diagnosing and resolving issues related to Microsoft applications and other s
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Posted 1 day ago | Updated 9 hours ago

Help Desk Analyst

Robert Half

•

New York, New York, USA

Contract

Description We are looking for a skilled Help Desk Analyst to join our team on a contract basis. In this role, you will provide technical support and troubleshoot issues related to both Mac and Windows operating systems, as well as various software applications. This position is based in New York, New York. Responsibilities: Deliver technical assistance for O365 applications, including Teams and Outlook, ensuring seamless functionality for end users. Provide support and troubleshooting for Mac
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Posted 20 days ago | Updated 8 hours ago

Help Desk Level 1 Representative

City of New York

•

New York, New York, USA

Full-time

Company Description Job Description The Financial Information Services Agency-Office of Payroll Administration (FISA-OPA) is recruiting a Clerical Associate Level 2 Help Desk Representative for the Citywide User Support Division. Under general direction, the Help Desk Level 1 Representative will serve as the "front-line" of the FISA-OPA Help Desk operations, providing caller assistance and problem management services to City agencies regarding citywide systems under both FISA and OPA managemen
Posted 51 days ago | Updated moments ago