help desk management Jobs

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Help Desk Support

Robert Half

•

Cedar Rapids, Iowa, USA

Full-time

Description We are looking for a detail-oriented Helpdesk / Deskside Support team member to join our clients team in Cedar Rapids, Iowa. This is a new role within the company and involves providing technical assistance to external and internal users via phone, chat, or deskside with resolving IT-related issues in a friendly and timely manner. If you have a passion for troubleshooting, delivering exceptional service, and learning new technologies then this position is an excellent opportunity to
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Posted 3 days ago | Updated 2 hours ago

Help Desk Analyst

Robert Half

•

Plant City, Florida, USA

Full-time

Description Looking for a Help Desk Technician I to join our team for a hybrid role. In this entry-level position, you will be the first point of contact for our clients experiencing IT issues. You will provide technical support for hardware and software, troubleshoot and resolve various technical problems, and deliver top-notch customer service. If you're passionate about technology and eager to help others, this role is a great opportunity to kickstart your career in IT. Duties and Responsibi
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Posted 19 days ago | Updated 2 hours ago

Help Desk Technician V - MIDS

General Dynamics

•

Annapolis, Maryland, USA

Full-time

This is an unpaid fellowship through the Department of Defense (DoD) SkillBridge Program. The fellow selected for this role will not receive compensation or benefits from GDIT and will not be an employee, agent or contractor of GDIT but rather will remain an employee of the DoD and will receive compensation and benefits through the DoD. Type of Requisition: Regular Clearance Level Must Currently Posses: Top Secret SCI + Polygraph Clearance Level Must Be Able To Obtain: Top Secret SCI + Polygr
Posted 24 days ago | Updated 5 hours ago

Help Desk Support

TEKsystems

•

Remote or Kansas City, Missouri, USA

Full-time

Skills Help desk support, Service desk, Customer service, Windows, Office 365, Intune, MDM, Autopilot, Troubleshooting, Technical support, Phone support, Help desk, Active directory Top Skills Details Help desk support, Service desk, Customer service, Windows, Office 365,Intune,MDM,Autopilot o The current Hybrid work schedule is three days a week in the off and two days a week remote. Experience Level Intermediate Level Description Daily Job Requirements Serve as first contact with customers wh
Posted 11 days ago | Updated 5 hours ago

Help Desk Support

TEKsystems c/o Allegis Group

•

Kansas City, Missouri, USA

Full-time

Skills Help desk support, Service desk, Customer service, Windows, Office 365, Intune, MDM, Autopilot, Troubleshooting, Technical support, Phone support, Help desk, Active directory Top Skills Details Help desk support, Service desk, Customer service, Windows, Office 365,Intune,MDM,Autopilot o The current Hybrid work schedule is three days a week in the off and two days a week remote. Experience Level Intermediate Level Description Daily Job Requirements Serve as first contact with customers wh
Posted 12 days ago | Updated 2 hours ago

L1 Help Desk Support

TEKsystems c/o Allegis Group

•

Sierra Vista, Arizona, USA

Full-time

Description Our team is seeking a qualified help desk Support technicians to support one of the largest, most collaborative enterprise service desks in the defense space. Under the Army Enterprise Service Desk, the System Support function handles incidents and requests from mission partners anywhere on the globe. You will: Resolve technical problems (Tier 1) and answers queries by telephone or self-service ticket in support of internal and/or outside customer computer hardware, software, network
Posted 3 days ago | Updated 2 hours ago

IT Help Desk Analyst

Innova Solutions, Inc

•

Kennesaw, Georgia, USA

Contract

One of the client of Innova Solutions is immediately hiring for IT Help Desk Analyst - Alpharetta, Atlanta, Athens, Cumming, Canton, Duluth, Johns Creek, Kennesaw, Lawrenceville, Norcross, Roswell, Woodstock GA (Hybrid Onsite position) Position: Help Desk Consultant Location: Alpharetta, Atlanta, Athens, Cumming, Canton, Duluth, Johns Creek, Kennesaw, Lawrenceville, Norcross, Roswell, Woodstock GA Employment: Contract Description: We are seeking a skilled and motivated IT Support Technician with
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Posted 60+ days ago | Updated 14 days ago

Help Desk Technician

Apex Systems

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Coraopolis, Pennsylvania, USA

Full-time

Job#: 2077414 Job Description: Job Description: Candidates would start training on a Mon-Fri 8am-5pm schedule (4-6 weeks) but once training has concluded they need to have flexibility to work any shift based on business need and other staffing changes. We go to great lengths to keep teammates on a more permanent shift, and limit changes to their schedule, but reserve the right to make adjustments as needed (applies to both FTE and contracted teammates). Core support hours for the Service Desk a
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Posted 51 days ago | Updated 5 hours ago

IT Helpdesk Technician

TEKsystems c/o Allegis Group

•

Paulsboro, New Jersey, USA

Full-time

Job Summary: We are looking for a customer-focused IT Helpdesk Support Specialist to provide technical assistance and support for incoming queries and issues related to computer systems, software, and hardware. The ideal candidate will have strong troubleshooting skills, a solid understanding of IT systems, and the ability to communicate effectively with users of varying technical backgrounds. Key Responsibilities: User Support & Troubleshooting:Respond to user inquiries via phone, email, or t
Posted 3 days ago | Updated 2 hours ago

IT Helpdesk / Desktop Technician

TEKsystems c/o Allegis Group

•

Amarillo, Texas, USA

Full-time

Job Description Looking for a IT Support helpdesk/desktop tech to serve as a key resource for onboarding new hires, ensuring seamless setup and system access. Provide Level 1-2 technical support for end users, addressing complex issues related to the installation, configuration, and operation of assigned hardware and software products. Escalate unresolved issues to Level 3 support as appropriate. Technical Skills Previous IT Service desk / desktop, Windows 10/11, Active Directory, O365, Mac, Mob
Posted 4 days ago | Updated 2 hours ago

Help Desk Engineer III

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Medford, Oregon, USA

Full-time

Description Join Our Team as a Tier 3 Help Desk Engineer - Onsite in Medford, OR - We're on the lookout for an experienced Tier 3 Help Desk Engineer to join our welcoming and collaborative team in Medford, OR. If you're passionate about solving complex technical issues and enjoy working in a supportive, team-first environment, we'd love to meet you! What You'll Be Working On: Advanced troubleshooting and resolution of system and network issuesAdministration and support of Microsoft Entra, Micro
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Posted 10 days ago | Updated 2 hours ago

Computer User Support Specialist SME

SNI Technology

•

Ogden, Utah, USA

Contract

Job Details Job Title: Help Desk Support SME Location: Onsite at Hill Air Force Base, Utah Type: 6-Month Contract-to-Hire Clearance: Active DoD Secret Clearance Required Certifications: IAT Level II (e.g., Security+), ITIL Foundation or SDA Salary Upon Conversion: $95,000 - $115,000 annually Hourly Rate (During Contract Phase): Equivalent to salary range Overview: Our client is seeking a skilled Help Desk Support SME to provide top-tier technical support in a dynamic Department of Defens
Posted 3 days ago | Updated 3 hours ago

College Aide- Help Desk Technician

City of New York

•

New York, New York, USA

Part-time

Company Description Job Description The New York City Department of Youth and Community Development (DYCD) invests in a network of community-based organizations and programs to alleviate the effects of poverty and to provide opportunities for New Yorkers and communities to flourish. - Monitor and Manage Service Now Help Desk tickets and E-mails in a timely manner. - Provide Helpdesk/desktop support for hardware and software computer systems and peripherals. - Support and set up audio/visual e
Posted 60+ days ago | Updated 5 hours ago

Tier 1 Help Desk Support

INSPYR Solutions

•

Brooklyn, New York, USA

Contract

Job Title: Tier 1 Help Desk Support Location: Brooklyn, NY Length of Opportunity: 24-month contract (Two years) Compensation: $25 to $30 hourly Work Authorization: ship is mandatory for this role Providing first-level technical support for contact center and networking products. This role involves responding to user inquiries, diagnosing and resolving basic issues, and escalating more complex problems to higher-level support teams when necessary. The goal is to ensure efficient system operati
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Posted 19 days ago | Updated moments ago

Help Desk Support

Kforce Technology Staffing

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Remote or Reno, Nevada, USA

Contract

RESPONSIBILITIES: A client with Kforce is seeking a Help Desk Support Specialist to join their team onsite in Reno, NV. Overview: Come join the workforce Technology Team. We operate by caring and creating experiences that reflect the Company brand and values, practicing what we preach and simplifying the business of life for our employees, delighting our employees so they can be inspired to pass on the delight to our customers, and we are constantly working to improve our services and products.
Posted 2 days ago | Updated moments ago

Helpdesk Support Technician

City of New York

•

New York, New York, USA

Full-time

Company Description Job Description The NYC Department of Probation (DOP) is a world leader in working creatively and effectively engaging with people under court-mandated community supervision. Through innovative partnerships with people and organizations throughout New York City, DOP provides opportunities for those on probation to access services and opportunities that positively impact their life trajectory. Following the best current data on "what works," staff at DOP engage in meaningful
Posted 23 days ago | Updated 5 hours ago

Help Desk Technician

Robert Half

•

Des Moines, Iowa, USA

Contract

Description We are looking for a skilled Help Desk Technician to provide reliable technical support and assistance to end-users in Des Moines, Iowa. This long-term contract position is ideal for individuals with a strong background in troubleshooting, customer service, and IT systems. The role involves addressing technical issues, ensuring smooth operations, and delivering excellent service to internal and external stakeholders. Responsibilities: Respond promptly to user inquiries and technical
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Posted 26 days ago | Updated 2 hours ago

Help Desk Tech - MIDS - TS/SCI w. CI Polygraph

General Dynamics

•

Annapolis, Maryland, USA

Full-time

Type of Requisition: Regular Clearance Level Must Currently Possess: Top Secret/SCI Clearance Level Must Be Able to Obtain: Top Secret SCI + Polygraph Public Trust/Other Required: None Job Family: Help Desk Job Qualifications: Skills: Customer Service, Help Desk Support, Troubleshooting Certifications: None Experience: 4 + years of related experience ship Required: Yes Job Description: Help Desk Technician MIDS: 2200-0600 Transform technology into opportunity as a Help Desk Technician w
Posted 48 days ago | Updated 5 hours ago

Help Desk Technician - MIDS - TS/SCI with POLY

General Dynamics

•

Annapolis, Maryland, USA

Full-time

Type of Requisition: Regular Clearance Level Must Currently Possess: Top Secret/SCI Clearance Level Must Be Able to Obtain: Top Secret SCI + Polygraph Public Trust/Other Required: None Job Family: Help Desk Job Qualifications: Skills: Help Desk Support, Technical Support, Troubleshooting Certifications: None Experience: 1 + years of related experience ship Required: Yes Job Description: Help Desk Technician Transform technology into opportunity as a Help Desk Technician with GDIT. A car
Posted 34 days ago | Updated 5 hours ago

Information Technology Helpdesk Specialist - Full Time - Days

Dayforce

•

Niagara Falls, New York, USA

Full-time

JOB TITLE: Information Technology (IT) Helpdesk Specialist CLASSIFICATION: Full Time, Non-Exempt PROGRAM/DEPARTMENT: Information Technology IMMEDIATE SUPERVISOR: IT Manager POSITION SUMMARY: A proactive and skilled IT Helpdesk Specialist will be a part of a dynamic IT support team. This position will be the first point of contact for employees seeking technical assistance with hardware, software, and basic network issues. This position will diagnose problems, provide troubleshooting guidance,
Posted 16 days ago | Updated 5 hours ago