help desk management Jobs

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Help Desk- Tier II

QCI/Quandrant, Inc.

Fort Belvoir, Virginia, USA

Full-time

Help Desk - Tier II Fort Belvoir, VA Must: Secret clearance required Experienced Tier II Help Desk/ Desktop Support Admin 3 years of experiencing with the following Experience using the Remedy Ticketing system (ARS). Must have excellent communication skills (oral and writing). May interact with the government customer and senior government leadership leaders at the highest levels, prefer those who have experience and skills in this area Experience providing Tier 1 desktop technical support Expe

IT Help Desk Engineer (min. 2 years of MSP Experience required)

CubX

Lakewood, New Jersey, USA

Full-time

In Person Role in Lakewood NJ! (min. 2 years of MSP Experience required) About Us: CubX is a rapidly growing Managed Service Provider (MSP) dedicated to simplifying IT solutions for a variety of business types and sizes. We deliver exceptional IT services, focusing on both technical excellence and building strong client relationships. We are actively seeking experienced IT Technicians (Level 2/3) who are passionate about technology, skilled in Microsoft 365 administration, and eager to work in a

Help Desk System Analyst (Must be local to Atlanta, GA only)

INFT Solutions inc

Atlanta, Georgia, USA

Full-time, Part-time, Contract, Third Party

Role: Help Desk System Analyst (Must be local to Atlanta, GA only) Location: Atlanta, GA Complete Description Job Description: As a Help Desk System Analyst, you will play a critical role in ensuring our employees can work seamlessly across a variety of technical platforms. You will provide direct support to end-users, addressing technical issues, troubleshooting hardware and software problems, and assisting with network connectivity and VPN access. This role requires exceptional problem-solvin

Shift Lead- HelpDesk

Global CI

Woodlawn, Maryland, USA

Full-time

Key Required Skills: Strong knowledge of team supervision and coaching, ability to think independently on an off-hours shift, know how and when to escalate support issues and work in tandem with the morning shift counterpart Selected candidate must reside within two (2) hours of Woodlawn, MD Actual work hours 2pm-10:30pm Selected candidate must be willing to work on-site in Woodlawn, MD 5 days a week. Bachelor's Degree and 3 years of experience, of experience OR 7+ years of experience in lie

IT Helpdesk Analyst

Strivector

Montecito, California, USA

Third Party, Contract

Strivector Corp is a National Recruiting and Staffing agency established in 2012 and headquartered in Austin, Texas. We are a preferred partner for several Fortune 500 companies nationwide. Strivector has been consistently rated a rare 4.6/5 on Google, Indeed and Glassdoor by our candidates, customers, employees and contractors.Elevate your professional journey with us. Strivector s premier client (a well-known market leader in their space) is hiring for the following full-time direct hire posit

ATM Helpdesk Support

Infinite Computer Solutions (ICS)

Frisco, Texas, USA

Full-time

Position- ATM Helpdesk Support Location - Frisco, TX (Fully onsite) Full-time / W2 - with an Infinite computer solution ATM Help Desk & Job Description: Monitors and troubleshoots Cash related outages and escalating to the proper vendors and teams. Initiates and receives calls to and from ATM Vendors, Clients, Data centers, ATM service companies, and Bank IT to resolve incidents. Researches and investigates customer inquiries related to ATMs. Documents reported issues, troubleshooting steps,

Help Desk Analyst/Desktop engineer (773261)//In-person interview

Key Business Solutions, Inc.

Columbus, Ohio, USA

Contract, Third Party

Help Desk Analyst/Desktop engineer (773261)//In-person interview On Site Position; 3-month contract with the possibility of extension Columbus, OH Required: Candidates must complete in-person technical and work style interviews (combined or separate) with the hiring manager, senior-level management, Enterprise IT, and related team members. This may include a hands-on technical assessment. Candidates must provide relevant professional references Required / Desired Amount of Experience Focused, h

Need Help Desk Analyst - Tier 1 in Harrisburg, PA - F2F interview - Onsite Work

Sarum LLC

Harrisburg, Pennsylvania, USA

Contract

We have a Contract assignment available with our client in Harrisburg, PA. Position: Help Desk Analyst - 1+ year of field experience. 2-year associates degree or equivalent technical study Location: Harrisburg, PA Duration: 6+ Months This requisition has an hour-long in-person interview. Client would prefer candidates local to the Harrisburg, PA Area. Saturday work from 8 AM - 12 PM is scheduled for once a quarter and management will give at least two weeks notice beforehand... The training c

EHR Helpdesk Analyst 2nd Shift

Sage Group

Remote

Contract

Job Title: Epic EHR Helpdesk Analyst 2nd Shift Location: RTP, NC - Remote Description: The EHR Helpdesk Analyst provides advanced technical support for the Epic electronic health record (EHR) system and related clinical applications across 13 state-operated behavioral healthcare facilities. 2nd 3 PM 11:30 PM The EHR Helpdesk Analyst provides advanced technical support for the Epic electronic health record (EHR) system and related clinical applications across 13 state-operated behavioral health

Help Desk Analyst

Prohires

Harrisburg, Pennsylvania, USA

Contract

Job Title : Help Desk Analyst Job Code PA - 773146 Job Title PA - PennDOT - HDA3 A4 SC3 - Help Desk Analyst 100% onsite) Rate N/A Location Harrisburg, Pennsylvania Job Description Client : Commonwealth of PA 2 - PennDOT - HDA3 A4 SC3 (Tier 1 Help Desk) 773146 (100% onsite) Duration: 08/25/2025 to 06/30/2026 Location: 1101 South Front St., Harrisburg, PA 17104 Rate: $20/hr on W2 or 21$/hr on C2C (all inclusive) Closing Date: 07/25/2025 Question 1 Resume wise, please do not include filler

Help Desk Agent Second Shift

Sentinel Technologies

Downers Grove, Illinois, USA

Full-time

We re seeking a highly skilled and customer-focused Second Shift Help Desk Agent to join our team on the evening shift. In this role, you ll provide hands-on technical support, manage service requests, and execute critical patching tasks for our primary client. This is an onsite position with an initial 4 6-week in-office training period. The role is Monday through Friday 3:30pm-12am. Key Responsibilities Case Management: Independently manage and resolve ServiceNow cases during your shift with a

Helpdesk Analyst 1st Shift

V-Soft Consulting Group, Inc

Remote

Contract

Helpdesk Analyst 1st Shift Primary Location: Durham, North Carolina V-Soft Consulting is currently hiring for a Helpdesk Analyst 1st Shift for our premier client in Durham, North Carolina. WHAT YOULL NEED: Technical Requirements and Certifications Epic certification in one or more modules (e.g., EpicCare, Ambulatory, Security, or Service Desk). Education and Experience Minimum of 2 years providing Epic technical support in a healthcare or clinical environment.: 2 Years. Proficient with Servi

IT Support Specialist

Pennsylvania Horticultural Society

Philadelphia, Pennsylvania, USA

Full-time

Position Overview: The IT Support Specialist provides staff technical support and assistance to all PHS Business Areas and works in environments both onsite and virtual. This role involves troubleshooting hardware and software issues, managing user accounts and permissions, supporting day-to-day IT operations, and assisting with the implementation of system enhancements and upgrades. The IT Support Specialist interacts with employees at all levels and provides frontline IT Help Desk support for

Help Desk Technician

CSI Companies

Birmingham, Alabama, USA

Contract

Help Desk Technician Job Description: CSI Companies is looking for an entry level Help Desk Technician that can provide technical support on site in Birmingham, AL. Are you an individual who has vast knowledge and skills to handle more complex customer issues? Then you would be a great fit to provide end-user troubleshooting and support to internal and external customers. Help Desk Technician will function as part of a team, inclusive of customers, and must demonstrate written and communicatio

Helpdesk Support (Help Desk Field Support)

Amsys Innovative Solutions

Houston, Texas, USA

Full-time

A Help Desk (HD) Technician specializing in the deployment of devices across Windows, Mac, and Linux platforms, with basic networking skills and travel requirements, typically has the following responsibilities and qualifications: Responsibilities: Device Deployment: Install, configure, and deploy devices (Windows, Mac, Linux) on-site for clients or within the organization. Network Support: Handle basic networking tasks, such as setting up routers, switches, and troubleshooting connectivity iss

Help Desk Analyst

TriosysIT Inc.

Harrisburg, Pennsylvania, USA

Contract, Third Party

The Help Desk Analyst performs the skills listed below- Provides technical assistance, support, and advice to end users for hardware, software, and systems via phone. Investigates and resolves computer software and hardware problems of users. Answers questions, applying knowledge of computer software, hardware, systems, and procedures. Talks with technical and non-technical co-workers to research problem and find solution. Asks user with problem to use telephone and participate in diagnostic pro

Helpdesk Specialist

Patriot Talent Solutions

Remote

Contract

Remote | Helpdesk Specialist | Full-time We are actively recruiting a Helpdesk Specialist for our client in Knoxville, TN. This is a fully remote contract opportunity. This position is based out of the client's corporate office, and will supplement the service desk team. Ideally, you will possess substantial experience in managing phone queues and will have previously worked in a large corporate setting. Must be proactive, highly motivated, and prioritize exceptional customer support above all.

Help Desk Analyst

MRoads

Conyers, Georgia, USA

Contract

Role : Help Desk Analyst Location : Conyers, GA Duration : Long Term Contract Job Responsibilities Oversee the daily performance of computer systems and applications. Answer user inquiries regarding computer software or hardware operation to resolve problems. Monitor ticket queues, assign tickets to appropriate internal and external support staff, escalate tickets until resolved. Confer with users or conduct computer diagnostics to investigate and resolve problems or to provide technical assis

HelpDesk Specialist

York Solutions, LLC

Amarillo, Texas, USA

Contract

York IT Solutions is hiring Helpdesk Specialist in contract and onsite capacity. Role : Helpdesk Specialist II Duration: 12 months Rate:$20-$25.00 an hr W2 Top Skills: 5-7 years of hardware / software support Imaging M365 / Windows 11 Experience is a corporate office setting Windows and Mac experience is preferred Valid drivers licenses and reliable transportation Job Description: Serve as a key resource for onboarding new hires, ensuring seamless setup and system access. Provide Level 2

IT Support/Helpdesk Support

Pyramid Consulting, Inc.

Richmond, Virginia, USA

Contract

Immediate need for a talented IT Support/Helpdesk Support. This is a 12+ Months Contract opportunity with long-term potential and is located in Richmond, VA (Hybrid). Please review the job description below and contact me ASAP if you are interested. Job ID:25-79291 Pay Range: $16 - $18/hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location). Key Requirements and Technology Experience: S