help desk manager Jobs

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Helpdesk System Analyst

Skywalk Global

Atlanta, Georgia, USA

Full-time, Third Party

We are seeking an experienced Help Desk System Analyst. The ideal candidate will excel in troubleshooting Windows 11, Active Directory, Microsoft O365, laptop equipment and other essential technologies while delivering top-notch customer service. NOTE: Candidates that were submitted to DOAS Helpdesk System Analyst (760503) need not apply. All resumes were reviewed by DOAS. Please submit candidates with a proven track record. Job Description: As a Help Desk System Analyst, you will play a critica

Tier-1 Network Monitor/Help Desk Support

General Dynamics

Virginia, USA

Full-time

Type of Requisition: Regular Clearance Level Must Currently Possess: Top Secret/SCI Clearance Level Must Be Able to Obtain: Top Secret/SCI Public Trust/Other Required: None Job Family: Network Engineering Job Qualifications: Skills: Help Desk Support, Monitoring Tools, Network Operations Certifications: None Experience: 3 + years of related experience ship Required: Yes Job Description: Network Engineer Associate Join our technology leading team of men and women that solve some of the w

Help Desk Tech - MIDS - TS/SCI w. CI Polygraph

General Dynamics

Annapolis, Maryland, USA

Full-time

Type of Requisition: Regular Clearance Level Must Currently Possess: Top Secret/SCI Clearance Level Must Be Able to Obtain: Top Secret SCI + Polygraph Public Trust/Other Required: None Job Family: Help Desk Job Qualifications: Skills: Customer Service, Help Desk Support, Troubleshooting Certifications: None Experience: 4 + years of related experience ship Required: Yes Job Description: Help Desk Technician MIDS: 2200-0600 Transform technology into opportunity as a Help Desk Technician w

Help Desk Analyst III

Robert Half

Los Angeles, California, USA

Full-time

Description We are looking for an experienced Help Desk Analyst to join our team in Los Angeles, California. In this role, you will provide comprehensive IT support to ensure seamless technology operations across the firm. Your expertise will contribute to maintaining high standards of service, troubleshooting technical issues, and optimizing system functionality. Responsibilities: Prepare and deploy desktop and laptop systems, including imaging, configuration, testing, and quality assurance.

Help Desk Specialist I

IDR Inc.

Atlanta, Georgia, USA

Full-time

Help Desk Specialist Specialist One of IDR's largest clients is looking for a Help Desk Specialist to join their growing team in the Atlanta, GA area! Responsibilities of the Help Desk Specialist: Acts as the primary escalation point for incoming technical issues and support requestsManages and delegates projects and tasks to team members as neededCollaborates with business units to advise on and support system enhancements and modificationsProvides technical support for systems, networking, t

Help Desk Technician

Robert Half

Des Moines, Iowa, USA

Contract

Description We are looking for a skilled Help Desk Technician to provide reliable technical support and assistance to end-users in Des Moines, Iowa. This long-term contract position is ideal for individuals with a strong background in troubleshooting, customer service, and IT systems. The role involves addressing technical issues, ensuring smooth operations, and delivering excellent service to internal and external stakeholders. Responsibilities: Respond promptly to user inquiries and technical

Helpdesk System Analyst

OP Consulting Group LLC

Atlanta, Georgia, USA

Full-time, Part-time, Contract, Third Party

Work Schedule: The candidate must be local to Atlanta and be able to come to the office every day to work. This is a temp to perm position. The candidate must be local and come to the office every day. Job Description: As a Help Desk System Analyst, you will play a critical role in ensuring our employees can work seamlessly across a variety of technical platforms. You will provide direct support to end-users, addressing technical issues, troubleshooting hardware and software problems, and assist

Help Desk Analyst

Robert Half

Woodridge, Illinois, USA

Full-time

Description We are looking for a dedicated Help Desk Analyst to join our dynamic team in Woodridge, Illinois. In this role, you will provide technical support across a wide range of hardware, software, and network systems, ensuring seamless operations for over 2,000 end users. This position offers an exciting opportunity for career growth within a collaborative and innovative IT department. Responsibilities: Deliver Level 1 and occasional Level 2 technical support for hardware, software, and ne

NCIS Help Desk Analyst Tier II | Secret clearance

General Dynamics

Quantico, Virginia, USA

Full-time

Type of Requisition: Regular Clearance Level Must Currently Possess: Secret Clearance Level Must Be Able to Obtain: Secret Public Trust/Other Required: None Job Family: Help Desk Job Qualifications: Skills: Help Desk Support, IT End User Support, IT Service Desk Certifications: None Experience: 5 + years of related experience ship Required: Yes Job Description: Transform technology into opportunity as a Help Desk Analyst Tier II with GDIT. A career in enterprise IT means connecting and e

Help Desk Technician

Decisionpoint Corporation

Denver, Colorado, USA

Full-time

Overview DecisionPoint is seeking a Help Desk Technician to provide end-user support to the Department of Interior, Bureau of Reclamation's (BOR) IT enterprise. This role is largely responsible for providing operational support services to the organization. We are looking to fill a need to have a highly competent and highly motivated individual in this role. This position is located onsite in Denver, CO. No application window deadline. Duties & Responsibilities Remote computer support Owning, t

IT Help Desk Analyst

TEKsystems c/o Allegis Group

Denver, Colorado, USA

Full-time

Looking for IT Help Desk Support Analyst with AT LEAST 3 years of recent help desk troubleshooting experience in a call center environment, ideally enterprise company. This will be a Hybrid work environment in the South Denver area. Job Description The Help Desk Analyst will support several thousand internal users, hundreds of applications from Microsoft/O365 to proprietary software issues. Users can expect to take anywhere from 10-30 calls a day, the overall desk takes 800-1100 calls per day. S

Help Desk Analyst

Data Processing Resources

White Plains, New York, USA

Full-time

Help Desk Analyst Job Responsibilities: Responsibilities of this role will include: Field incoming help requests from end users in person, via telephone/remote methods and via e-mail in a courteous and professional manner.Document all pertinent information, including requestor name, department, contact information, and a detailed description of the problem or issue.Build rapport with and elicit problem details from help desk customers.Prioritize and schedule problems. Resolve and/or escalate pr

Help Desk Support Specialist (3-Month Contract)

Motion Recruitment Partners, LLC

San Francisco, California, USA

Full-time

We're working with a fast-growing, innovative AI company that's in search of a Help Desk Support Specialist to join their internal IT team on a 3-month contract. This is a hands-on, employee-facing role where you'll be the first line of support, helping staff across the company stay productive and connected. If you're someone who thrives in a collaborative, fast-paced environment and enjoys solving technical issues with a customer-first mindset, this could be a great short-term opportunity. Wha

Helpdesk Engineer / Austell, GA / On-Site / Fluent in Spanish

Motion Recruitment Partners, LLC

Austell, Georgia, USA

Full-time

A large manufacturer in the construction industry is looking for a Helpdesk Engineer who can join them full-time in their Austell office daily. This position requires an individual fluent in both English and Spanish to help them manage their helpdesk portal. You will be joining a tenured team and helping with troubleshooting for hardware and software support with Android phones, Tier 1-3 tickets for their helpdesk portal, and utilizing Windows 11 for desktop support. This is an awesome opportuni

Help Desk / onsite

Motion Recruitment Partners, LLC

Wilmington, Delaware, USA

Full-time

A well-established company in Wilmington, DE is looking to bring on a Support Technician to join their IT support team. This is a full-time opportunity offering exposure to a wide range of technologies and direct interaction with end users. You'll be supporting Windows and Mac environments, Microsoft 365, and hardware/software troubleshooting in a fast-paced, team-oriented setting. This is a great role for someone who's passionate about technology and enjoys solving problems. You'll be the face

NCIS Help Desk Analyst Tier I | Secret clearance

General Dynamics

Quantico, Virginia, USA

Full-time

Type of Requisition: Pipeline Clearance Level Must Currently Possess: Secret Clearance Level Must Be Able to Obtain: Secret Public Trust/Other Required: None Job Family: Help Desk Job Qualifications: Skills: Help Desk Support, IT End User Support, IT Service Desk Certifications: None Experience: 2 + years of related experience ship Required: Yes Job Description: Transform technology into opportunity as a Help Desk Analyst Tier I with GDIT. A career in enterprise IT means connecting and e

NESD Help Desk Agent III - Charleston

General Dynamics

North Charleston, South Carolina, USA

Full-time

Type of Requisition: Regular Clearance Level Must Currently Possess: Secret Clearance Level Must Be Able to Obtain: None Public Trust/Other Required: None Job Family: Help Desk Job Qualifications: Skills: Call Center, Critical Thinking, Customer Service, Information Technology (IT), Standard Operating Procedure (SOP) Certifications: None Experience: 3 + years of related experience ship Required: Yes Job Description: Are you technically savvy? Would you enjoy a career that directly keeps

Help Desk Analyst III

Robert Half

Omaha, Nebraska, USA

Contract

Description We are looking for an experienced Help Desk Analyst to join our team in Omaha, Nebraska. In this long-term contract position, you will play a critical role in providing advanced technical support, managing endpoint systems, and ensuring optimal functionality across diverse platforms. This role requires a combination of technical expertise and proactive problem-solving to support both Windows and macOS environments while contributing to automation and security initiatives. Responsib

NCC Help Desk - NISSC II - CMSFS

Jacobs

Colorado Springs, Colorado, USA

Full-time

Position Title: NCC Help Desk Location: Cheyenne Mountain Space Force Station, Colorado Springs, CO Relocation Assistance: None available at this time Remote/Telework: NO - Not available for this position Clearance Type: DoD Secret Shift: Shift work is required to support 247 operations. It is important to be available to work any shift/designated hours required including nights, weekends, and holidays on a modified Panama schedule. Travel Required: Up to 10% of the time Our NORAD Operatio

SCITLS Help Desk Technician III

General Dynamics

Offutt Air Force Base, Nebraska, USA

Full-time

Type of Requisition: Pipeline Clearance Level Must Currently Possess: Secret Clearance Level Must Be Able to Obtain: Secret Public Trust/Other Required: None Job Family: Help Desk Job Qualifications: Skills: Technical Helpdesk, Technical Issues, Troubleshooting Certifications: None Experience: 5 + years of related experience ship Required: Yes Job Description: Transform technology into opportunity as a Help Desk Technician IV with GDIT. A career in enterprise IT means connecting and enha