help desk manager jobs

Reston, Virginia

•

Yesterday

Position Title: Helpdesk ManagerLocation: Reston, VAClearance Requirements: NonePosition Status: Full-TimePay Rate: $140,000 annuallyPosition Description:We are seeking an experienced Helpdesk Manager to lead a high-performing IT support team and deliver exceptional technical service to end users. This role combines hands-on technical expertise with leadership responsibilities, ensuring smooth operations and minimal disruptions across the organization. As the Helpdesk Manager, you will oversee d

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Full-time

$140,000+

Help Desk Manager

Milwaukie, Oregon

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Today

Description We are looking for an experienced Help Desk Manager to lead and enhance the performance of our IT support team in Milwaukie, Oregon. This role combines strategic leadership with hands-on technical expertise to ensure efficient and effective support operations. The ideal candidate will excel in managing teams, improving processes, and fostering collaboration across multiple locations. Responsibilities: Lead and guide the helpdesk team, encouraging growth and ensuring accountability.D

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Full-time

USD 90,000.00 - 110,000.00 per year

Help Desk Manager

Ridgefield, Connecticut

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Today

Description We are looking for a skilled Help Desk Manager to oversee and improve service desk operations within our organization. This role requires strong leadership abilities, technical expertise, and a proactive approach to ensuring efficient support for users. Based in northern Fairfield County, Connecticut, you will play a key role in managing the team and enhancing IT service delivery. Responsibilities: Supervise the daily operations of the service desk, ensuring timely resolution of sup

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Full-time

USD 90,000.00 - 100,000.00 per year

Senior Help Desk Manager / Hybrid / Dallas

Dallas, Texas

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Today

We are looking for a Help Desk Manager based in Dallas, TX to support a fast-growing, multi-location organization. This hybrid role requires being onsite Mondays, Thursdays, and one additional day of your choice. You'll lead a 12-person help desk team across CST/EST time zones, modernize workflows, and strengthen service delivery for internal users and field teams. This position offers the chance to reshape an already fast paced help desk environment by implementing better structure, updated pro

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Full-time

110k - 125k

Help Desk Manager-Ft Belvoir, VA (On-Site)

Fort Belvoir, Virginia

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5d ago

Help Desk Manager (On-Site) Secret Clearance Required Location: Ft Belvoir, VA On-site Clearance: Active Secret (IT-II or current NACLC) Overview:The Help Desk Manager will lead and manage all on-site IT Helpdesk operations for the client's Information Technology Operations Center (ITOC). This role serves as the primary liaison between government supervisors and contractor personnel, ensuring service delivery aligns with client's performance, reporting, and compliance standards. Key Responsibil

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Contract

Depends on Experience

Sr. Manager - Help Desk

Dallas, Texas

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Today

Join a growing healthcare organization as an IT Help Desk Manager in a full-time role providing technical and personnel leadership support for clinics, support centers, and call centers. Located in Dallas, TX, this position requires three days onsite with Monday and Thursday being mandatory office days. You'll oversee IT help desk staffing and operations while managing a team of both local and remote staff across multiple time zones. This is a strategic role where you'll analyze support trends t

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Full-time

USD 125,000.00 per year

Senior IT Help Desk Manager

Washington, District of Columbia

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22d ago

*Job Title: Senior IT Help Desk Manager **Job Summary:** The Department of Transportation (DOT) is seeking a skilled and motivated Sr. IT Help Desk Manager to oversee our helpdesk operations, ensuring effective IT support for internal staff and external stakeholders. The ideal candidate will have a strong technical background, excellent leadership skills, and a commitment to providing exceptional customer service in a fast-paced government environment. This role is critical to maintaining the p

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Full-time

Depends on Experience

Help Desk Manager

Fort Mill, South Carolina

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Today

Who We Are ServiceMac is a new sub-servicing entity backed by some of the leading practitioners of the mortgage servicing industry. ServiceMac is focused on providing superior technology, products, and services for the mortgage and real estate industries backed by highly personalized service and support. Through continuous innovation and acquisition, our offerings comprise of personalized solutions that span the mortgage continuum and enhance security, compliance, customer satisfaction, and prof

Full-time

USD 86,675.00 - 115,550.00 per year

Unclassified Help Desk Manager - Top Secret clearance

Washington, District of Columbia

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Today

Type of Requisition: Regular Clearance Level Must Currently Possess: Top Secret/SCI Clearance Level Must Be Able to Obtain: Top Secret/SCI Public Trust/Other Required: None Job Family: Technical Support Services Job Qualifications: Skills: Help Desk Support, Help Desk Systems (Inactive), IT Help Desk Certifications: None Experience: 2 + years of related experience ship Required: Yes Job Description: GDIT has an amazing opportunity for a Unclassified Help Desk Manager to provide world-cla

Full-time

USD 93,500.00 - 126,500.00 per year

Manager, Customer Support

Tallahassee, Florida

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3d ago

Launch Your Career with Cook Systems Since 1990,a certified veteran-owned IT consulting firmhas been helping businesses and professionals grow through innovation, integrity, and investment in people. We partner with Fortune 500 enterprises and high-growth companies alike to deliver agile technology solutions, AI-driven talent strategies, and our signature FastTrack program that develops the next generation of tech talent. At Cook, youll find a culture that values excellence, creativity, and acco

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Contract, Third Party

Depends on Experience

HELP DESK SERVICE SPECIALIST

Carson City, Nevada

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2d ago

DIRECT CLIENT: HELP DESK SERVICE SPECIALIST Location: Carson City, NV Duration: 12+ months (extendable) Rate: $W2/1099 100% ONSITE Local Candidate Required RESPONSIBILITIES Responsible for providing tier-one network and systems support by answering, responding, and solving customer s technical requests in a non-scripted environment.Establishing new users including network, email accounts, and maintaining accurate and complete user information in Active Directory.Maintaining Service Desk request

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Contract

Depends on Experience

IT Help Desk Lead

Walnut Creek, California

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Yesterday

DescriptionThe Help Desk Lead s role is to oversee and assist the IT Director to manage the day-to-day operations of the IT Help Desk team, ensuring efficient and effective support delivery to users. This involves supervising staff from a technical perspective, training them on procedures and new technologies, and ensuring high-quality customer service. The Help Desk Lead must be able to perform the duties of a Sr. Desktop Technician, where the incumbent is expected to perform the following: Con

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Full-time

$100,000 - $120,000

Jr. Help Desk Analyst

Fort Wayne, Indiana

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Today

Seeking a Helpdesk Support Technician Top Skills' Details 1. Password resets 2. Manage ticket log 3. Knowledge transfer Description 2 Jr. Help Desk -Someone who can do basic IT help desk work -Need approval still for this -Password resets, technical help, knowledge transfer -Some exposure to AD is a nice to have Skills Help desk support, password reset, knowledge management, active directory, troubleshooting, easy vista, itsm Job Type & Location This is a Permanent position based out of Fort Wa

Full-time

USD 50,000.00 - 55,000.00 per year

Help Desk Analyst

Conyers, Georgia

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Today

job summary: Provides technical assistance to both internal and external customers for tier one issues. This position requires handling a high volume of calls in a call center environment focused on customer service. location: Conyers, Georgia job type: Contract salary: $15 - 20 per hour work hours: education: Bachelors responsibilities: - Oversee the daily performance of computer systems and applications. - Answer user inquiries regarding computer software or hardware operation to resolv

Contract

USD15 - USD20

Help Desk Analyst - Scottsdale, AZ

Scottsdale, Arizona

•

Today

job summary: Looking for candidates with 1-2 years of technical support (preferably phone support) candidates who are interested in providing technical support to employees, contractors and consultants location: Scottsdale, Arizona job type: Contract salary: $17 - 20 per hour work hours: 8am to 5pm education: No Degree Required responsibilities: Job Description Looking for candidates with 1-2 years of technical support (preferably phone support) candidates who are interested in providing t

Contract

USD17 - USD20

Helpdesk Analyst

Dayton, Ohio

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Today

Position Title: Support Analyst Required Skills: Experience working in a call center OR on a helpdesk OR have technical certifications/technical degree Excellent customer-service skills and follow up ability Ability to think quickly and escalate issues when needed Hardware troubleshooting skills Detail oriented and go-getter mentality Ability to translate technical information into non-technical terms for non-technical users Desired Skills: A+ certification or other relevant IT certifica

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Contract

$20 - $25 per hour

Helpdesk Analyst

Springfield, Ohio

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Today

Required Skills: Experience working in a call center OR on a helpdesk OR have technical certifications/technical degree Excellent customer-service skills and follow up ability Ability to think quickly and escalate issues when needed Hardware troubleshooting skills Detail oriented and go-getter mentality Ability to translate technical information into non-technical terms for non-technical users Desired Skills: A+ certification or other relevant IT certifications Experience logging calls us

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Contract

$18 - $22 per hour

Help Desk 1

Austin, Texas

•

Yesterday

Help Desk 1 (Onsite) Primary Location: Austin, Texas Need locals V-Soft Consulting is currently hiring for a Help Desk 1 for our premier client in Austin, Texas. WHAT YOULL NEED: Technical Requirements and Certifications Preferred: CompTIA A+, CompTIA ITF+, or equivalent certification highly preferred. Education and Experience Experience delivering superior customer service (written, verbal, and in-person) across multiple delivery channels (telephone, email, in-person).: 3 years. Experience

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Contract

Depends on Experience

Help Desk Technician- TS/SCI w/ POLY - MIDS (2200 to 0600)

Annapolis, Maryland

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Today

Type of Requisition: Regular Clearance Level Must Currently Possess: Top Secret/SCI Clearance Level Must Be Able to Obtain: Top Secret SCI + Polygraph Public Trust/Other Required: None Job Family: Technical Support Services Job Qualifications: Skills: Computer Hardware, Customer Satisfaction, Help Desk Support Certifications: None Experience: 3 + years of related experience ship Required: Yes Job Description: HELP DESK TECHNICIAN MIDS (2200-0600) SUN-THURS Advance how our customers oper

Part-time

USD 25.50 - 34.50 per hour

IVR HELPDESK SUPPORT ADMIN

Des Moines, Iowa

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9d ago

The Client is seeking a dedicated Desktop Support Technician to join the IVR IT Help Desk team. This position will provide Tier 1 and Tier 2 support to IVR staff and leadership, assisting with technical issues, communicating with non-technical users, and escalating issues as needed. The role includes software installation, computer imaging, and other related IT tasks. Key Responsibilities: Provide desktop/laptop/thin client support both desk-side and remotely. Install, patch, and troubleshoot Wi

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Part-time, Contract, Third Party

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help desk manager jobs