help desk manager Jobs

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Help Desk Manager

Robert Half

•

Sioux Falls, South Dakota, USA

Full-time

Description We are recruiting for the role of a Help Desk Manager in Sioux Falls, South Dakota. In this crucial position, you will be managing the daily operations of our help desk team that handles T1/2 incidents, ensuring customer issues are resolved in a timely and effective manner. You will also play an instrumental role in optimizing our support processes, leading a team of support technicians, and maintaining a high level of customer satisfaction. Please apply now, call , or for immediate
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Posted 27 days ago | Updated 7 hours ago

Help Desk Manager

Robert Half

•

Baton Rouge, Louisiana, USA

Full-time

Description We are offering an exciting opportunity for a Service Desk Manager in Baton Rouge, LA. This role involves the oversight of both on-site and remote team members, with a focus on server and networking support in an enterprise environment. The successful candidate will be adept at using a range of software and systems, including Cloud Technologies, CRM, Database, EO/IR systems, Epic Software, and ServiceNow Platform. Responsibilities: Oversee the implementation of Electronic Medical Re
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Posted 40 days ago | Updated 7 hours ago

Help Desk Manager (On-site from Day One)

Kyra Solutions

•

Ocoee, Florida, USA

Full-time

Join Our Team Do you want to make an impact on the world around you? The work we do at Kyra Solutions directly impacts government entities and the citizens they serve. In Transportation, our solutions are designed to save lives on the roadways and in our Regulatory practice, we are designing solutions to make government digital for your accessibility. Kyra works hard to offer long-term growth potential, competitive wages, and continuous professional development for our employees. If you are inte
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Posted 14 days ago | Updated 3 hours ago

Help Desk Operations Manager

GovCIO

•

Fort Knox, Kentucky, USA

Full-time

Overview GovCIO is currently hiring for a Help Desk Operations Manager. This position will be located in Fort Knox and will be an on site position. Responsibilities The ideal candidate should be experienced in all phases of software systems and application development: Ensures optimal application functionality by configuring systems and applications. Prioritizes customer queries and escalating serious technical issues to developers. Documents error reports, monitoring performance metrics, a
Posted 60+ days ago | Updated 7 hours ago

Help Desk Manager

VC5 Consulting

•

Chicago, Illinois, USA

Full-time

Positon: Help Desk Manager Position Overview: We are seeking a Help Desk/Service Desk Manager to lead a team of 4 Service Desk agents and oversee remote support operations for offices in Los Angeles, San Francisco, Dallas, Washington D.C., and New York. Key responsibilities include managing IT systems such as SCCM, SolarWinds Service Desk, Office 365, and Active Directory. Key Responsibilities: Team Leadership: Provide guidance and mentorship to the Service Desk team to ensure exceptional custom
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Posted 50 days ago | Updated 21 hours ago

Help Desk Manager

Sunrise Systems, Inc.

•

Trenton, New Jersey, USA

Contract

Job Title: Help Desk Manager Location: Trenton, NJ Duration: 03 months on W2 with possibility of extension. Job Description: Client IT needs to distribute End of Life (EOL) equipment that was delayed due to the Covid pandemic. Laptops & peripherals must be deployed to align with EOL policies. We require two additional staff members for inventory management and distribution. Note: This role requires the resource to be onsite 5 days / week. Hours are Monday through Friday from 8 am to 4:30 pm, w
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Posted 60+ days ago | Updated 29 days ago

Helpdesk Manager

Data Processing Resources

•

Yonkers, New York, USA

Full-time

HELPDESK MANAGER SUMMARY: Performs work installing, troubleshooting, servicing, and upgrading network and computer software and hardware, and provides support to staff. RESPONSIBILITIES: Manage and evaluate the data from the ticketing systemManage level 1/2 ticket requests in the IT ticket system (Fresh Service)Manage unassigned tickets and workflowMonitor IT requests and use trends to improve serviceSupport all hardware, including installation, troubleshooting, upgrading, and servicing of compu
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Posted 60+ days ago | Updated 10 days ago

Manager - Desktop Support/Infrastructure/Help Desk

ACI Group, Inc.

•

North Bethesda, Maryland, USA

Full-time

Manager - Desktop Support/Infrastructure/Help Desk, North Bethesda/Rockville, MD Full-timeOn-site 3-4 days a week in North Bethesda/Rockville areaNO THIRD PARTY RECRUITERS PLEASE! CANDIDATES MUST BE SELF-REPRESENTED.Description Our client is seeking an experienced Manager to oversee desktop support, infrastructure and help desk operations for an NIH contract. The ideal candidate will have a strong ability to adapt to customer preferences and communicate effectively. This role involves managing a
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Posted 6 days ago | Updated 2 days ago

Deskside Engineers/ Deskside Support Engineer/ IT Support Specialist/ Technical Support Analyst/ End User Support Technician/ IT Service Desk Engineer/ Desktop Support Manager/ Onsite IT Support Coordinator/ IT Operations Support Analyst/ Help Desk Support Specialist/ Client Technology Technician

Orpine.com

•

Emeryville, California, USA

Contract, Third Party

Job Title: Site Support Engineer Location: Emeryville, CA (hybrid) Duration: Long term (12 months+) Job Description: Onsite deskside engineers will be available during extended business hours (morning or evening shift), Mon-Fri, except on US holidays, to assist users working from the officeOnsite engineers will manage their shifts and be physically present in the IT TechBar to provide a professional walk-up support service. Job duties include, but not limited to the following: On/Offboarding a
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Posted 2 days ago

End User Field Support Engineer /Helpdesk Technician

NITYA Software Solutions, Inc.

•

Irving, Texas, USA

Full-time

Hi Hope you doing good.! Role: End User Field Support Engineer Location: 4221 West John Carpenter Freeway, Irving, TX 75063 - Please look for candidates local (max 15 miles) Location: 5801 Tennyson Parkway, Suite 275, Plano, TX 75024 - Please look for candidates local (max 15 miles) Job Description: Dedicated Field support engineers should be available for hands and feet supportScope of Activities: Summary:Desktop hands and feet support IMAC support Asset refresh Asset disposal activity (Exclu
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Posted 2 days ago | Updated 2 days ago

Sr. Helpdesk Support - Dulles, VA 20166 -Only locals

mProgen

•

Dulles, Virginia, USA

Full-time

IT Help Desk Representative Responsibilities: Provides 1st tier Help Desk support by:Answering and responding to incoming calls, emails and chats for assistance and triage with computer, telephone, video conferencing equipment, network connectivity and applications for both onsite and remote users.Preparing and supporting business users with A/V needs in conference onsite rooms.Generates and completes Help Desk incident and request tickets and provides timely status updates to users.Triages and
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Posted 6 hours ago

HelpDesk/Desktop support

HSK Technologies, Inc.

•

Trenton, New Jersey, USA

Contract

IN person Interview is a MUST Note: This position requires contractor to work onsite 5 days / week. Description: Description: Assist users to resolve hardware and software issues. Help to image hardware using SCCM and Provance and deploy. Need a resource that will deliver a high level of customer service and professional interaction to internal customers, mgt. and admin. Assists end users in resolving hardware and software issues by fielding telephone calls and email communication, diagnosing
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Posted 4 hours ago

Help Desk Technician with Banking doamin experience

Ventures Unlimited

•

Las Vegas, Nevada, USA

Full-time

Job Title: Help Desk Technician/ Support with banking domain experience Location: Las Vegas, NV onsite from day one Type: Full Time Position Job Description: Relevant Experience (in Yrs): 2+ years Position Summary The Help Desk technician's role is to provide information, assistance, training, and technical support to end-users regarding the use of computers, networks, and related peripheral hardware and software. This includes receiving, prioritizing, documenting, and actively resolving end-us
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Posted 3 days ago | Updated 5 hours ago

Help Desk Support

BayOne Solutions

•

Seattle, Washington, USA

Contract

Job Title: Help Desk Support Location: Seattle, WA (On-site) Duration: 12+ Months Contract Client: Direct Client Rate: $22/hr. on W2 Details: Clear communication with customer and technical support teamAbility solve problems independently with proper communication managementAble work well in a team environmentComplete requests within an established SLA per corporate standards as neededUpdate/modify Asset ownershipTriage requests that require exception approvalsPrevious experience with high tick
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Posted 13 days ago

Help Desk Analyst

INNOVIT USA INC

•

Salem, Oregon, USA

Contract, Third Party

Help Desk Analyst Salem, Oregon On Site Candidate Must Be Local Tax Terms: C2C, W2 and 1099. Customer Assistance Provides level 1 and occasional level 2 user support for end-user technology (e.g., hardware, software, printers, file storage, information services, telephony equipment, and mobile devices) to support efficient and effective business functions. Receives and responds quickly to user or technology issues (e.g. user or team member reported technology problems, concerns, questions, req
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Posted 1 day ago | Updated 4 hours ago

Desktop Support Specialist - ONSITE CONTRACT

Yoh - A Day & Zimmerman Company

•

Las Vegas, Nevada, USA

Full-time

Our end client is in need of a Desktop Support Professional for a 12-month CONTRACT opportunity onsite at their Las Vegas, NV location. Position is first shift with a minimum of 40 hours/week and pay rate RANGE is $21-30/hr W2 No C2C or 1099 NO EXCEPTIONS! Position IS benefits eligible. What You Will Be Doing:Imaging new PCs or laptops, performing hardware/software setup and configurations, and providing phone support to troubleshoot and resolve issues *This is NOT a complete list of responsib
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Posted 4 hours ago

Service Desk Analyst

Phoenix Technology Partners, LLC

•

Philadelphia, Pennsylvania, USA

Contract

Seeking customer service oriented Service Desk Specialist to provide technical support to users in an efficient and accurate manner. Solve basic technical problems and provide support for all assigned areas. Responsibilities Provide first level contact and convey resolutions to customer issues Properly escalate unresolved queries to the next level of support Track, route and redirect problems to correct resources Update customer data and produce activity reports Walk customers through problem so
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Posted 31 days ago | Updated 5 hours ago

Service Desk Analyst

Phoenix Technology Partners, LLC

•

Wilmington, Delaware, USA

Contract

Seeking customer service oriented Service Desk Specialist to provide technical support to users in an efficient and accurate manner. Solve basic technical problems and provide support for all assigned areas. Responsibilities Provide first level contact and convey resolutions to customer issues Properly escalate unresolved queries to the next level of support Track, route and redirect problems to correct resources Update customer data and produce activity reports Walk customers through problem so
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Posted 36 days ago | Updated 5 hours ago

Help Desk Technician (On-site from Day One)

Kyra Solutions

•

Ocoee, Florida, USA

Full-time

Join Our Team Do you want to make an impact on the world around you? The work we do at Kyra Solutions directly impacts government entities and the citizens they serve. In Transportation, our solutions are designed to save lives on the roadways and in our Regulatory practice, we are designing solutions to make government digital for your accessibility. Kyra works hard to offer long-term growth potential, competitive wages, and continuous professional development for our employees. If you are inte
Easy Apply
Posted 15 days ago | Updated 3 hours ago

Help Desk III

Randstad Digital

•

Madison, Wisconsin, USA

Contract

job summary: Under the general guidance of the IT Operations Manager, this position is responsible for growing and operating the Information Technology Service Management (ITSM) program at Wisconsin Department of Financial Institutions (DFI). This position serves as an expert resource and relies on extensive experience and judgment to plan and accomplish goals. location: Madison, Wisconsin job type: Contract salary: $21.66 - 26.66 per hour work hours: 8am to 5pm education: High School resp
Posted 9 days ago | Updated 1 hour ago