help desk manager Jobs

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Help Desk Manager

BlueStone Solutions Group

•

Greenville, North Carolina, USA

Full-time

Overview: The Helpdesk Manager is responsible for leading the frontline technical support team to ensure timely, professional, and effective resolution of internal and client-reported IT issues. This role oversees day-to-day helpdesk operations, manages staff performance, and drives continuous improvement in service delivery and user satisfaction. Responsibilities: Lead and manage the customer-facing helpdesk team to deliver timely, high-quality technical support to external clients Ensure exce
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Posted 1 day ago

Help Desk Manager

Robert Half

•

Seattle, Washington, USA

Full-time

Description We are looking for an experienced Help Desk Manager to oversee the daily operations of end-user computing devices and peripheral equipment. This role requires a hands-on leader who can manage a technical team, develop security-enhancing processes, and contribute to strategic initiatives that improve device functionality and organizational efficiency. The ideal candidate will combine technical expertise with leadership skills to ensure smooth operations and continuous improvement. Re
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Posted 8 days ago | Updated 10 hours ago

Help Desk Manager/Endpoint Services Supervisor

Robert Half

•

Omaha, Nebraska, USA

Full-time

Description We are looking for an experienced Help Desk Manager/Endpoint Services Supervisor to oversee a dynamic IT support team in Omaha, Nebraska (onsite required). This Contract-to-permanent position requires strong leadership skills, technical expertise, and a commitment to delivering exceptional service. The ideal candidate will manage day-to-day operations while driving process improvement and fostering a collaborative, customer-first culture. Responsibilities: Lead and mentor the Servic
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Posted 9 days ago | Updated 10 hours ago

Help Desk Manager - W2 Role - Locals to Cape Coral, FL (Onsite)

Resourcesys

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Cape Coral, Florida, USA

Contract

Requirement: Title: Help Desk Manager Location: Cape Coral, FL (Onsite) Mode: Contract To Hire Must Haves: 5 years in supervising a Help Desk team Preferred skills in overseeing Microsoft stack Willing to work weekends a major plus Very familiar with measuring performance with various ticketing systems, finding out the specific one they use. Interview Process (client will move next day on feedback submit and interview request): 1st step video interview 2nd step onsite interview Experience
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Posted 1 day ago | Updated 8 hours ago

Help Desk Manager

Leidos

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Ashburn, Virginia, USA

Full-time

The National Security Sector within Leidos is seeking Help Desk Manager with strong systems, software, cloud, and Agile experience to support a complex program to provide Agile development and operations and maintenance for critical systems on a mission-critical program supporting the Passenger Systems Program Directorate (PSPD) within Customs and Border Protection (CBP). PSPD supports the Department of Homeland Security (DHS) and CBP critical missions, specifically screening and processing trav
Posted 60+ days ago | Updated 1 hour ago

Hands-on IT Helpdesk Manager

Software Guidance & Assistance

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New York, New York, USA

Contract

Software Guidance & Assistance, Inc., (SGA) is seeking an experienced IT Helpdesk Manager for a Right-to-Hire Contractor assignment with one of our premier Financial Services clients in mid-town NYC. Hybrid - 2-4 days/week in the office. He or she will lead the firm's team of helpdesk technicians across multiple locations, including New York and Madrid. The ideal candidate will oversee the helpdesk team's daily operations, ensuring timely and efficient resolution of break/fix issues, software
Posted 60+ days ago | Updated 11 hours ago

Helpdesk Manager

Virginia Jobs

•

Wytheville, Virginia, USA

Full-time

Title: Helpdesk Manager Agency: Wytheville Community College Location: Wythe - 197 FLSA: Nonexempt Hiring Range: $45,000-$55,000 based on experience Full Time or Part Time: Full Time Additional Detail Job Description: The mission of Wytheville Community College is dedicated to facilitating student success and fostering excellence through teaching while providing personal development, lifelong career growth, community leadership, economic advancement, and cultural enrichment for the citizens of t
Posted 12 days ago | Updated 2 hours ago

HELP DESK MANAGER

Fisher Auto Parts

•

Staunton, Virginia, USA

Full-time

Description Position: IT Help Desk Manager Department: Information Technology FLSA: Exempt The following Job Description is intended to describe the general nature and level of work being performed. It is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of employees so classified. Job Descriptions are subject to change based on the exclusive needs of Fisher Auto Parts, Incorporated. This Job Description is not a contract of employment; do
Posted 5 days ago | Updated 2 hours ago

Tier 2 Helpdesk Lead CAB Manager for Tech Control

Decisionpoint Corporation

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District of Columbia, USA

Full-time

Overview DecisionPoint Corporation is seeking a Tier 2 Helpdesk Lead CAB Manager for Tech Control to join our team on the upcoming Enterprise DISA JSP ETM Services 2.0 program. This position is onsite in the Washington, DC area. Duties & Responsibilities Oversee day-to-day operations of the Tech Control Facility Service Desk (CAB) to ensure efficient handling of trouble tickets received from multiple sources (e.g., customers, DISA, JSP Service Desks). Provide 24x7x365 Tier II support, including
Posted 60+ days ago | Updated 10 hours ago

IT BANK APPLICATION SUPPORT

Conquest Technical Associates, LLC

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New York, New York, USA

Full-time

PERMANENT FULL TIME JOB LOCATION: NYC ON SITE NO THIRD-PARTY RESUMES SUPERVISORY EXPERIENCE A+ BANKING EXPERIENCE RESPONSIBILITIES Manage KACE ticketing system (Assign, review and analyze tickets)Provide first-line support (Level 1) for desktop applications (e.g., Microsoft Word, Excel, Outlook, PowerPoint) and Banking applications (e.g., Summit, Montran)Work extensively with end usersSupport Windows workstations (10 and 11)Support our Windows Servers environment (2022)Generate Helpdesk KPI and
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Posted 3 hours ago | Updated 2 hours ago

IT Help Desk Support

Alltech Consulting Services, Inc.

•

Orlando, Florida, USA

Contract

Role IT Help Desk Support Location Orlando, Florida, US > Client office: 6545 Corporate Center Blvd., Suite 240 Orlando, FL 32822 Contract role Comment for the role: Onsite work from the Client's office (5 days) Location: FL220 WellMed Network of FL - Orlando 6545 Corporate Center Blvd., Suite 240 Orlando, FL 32822 What does the Client interview process look like? 2 x 30-minute interviews How many rounds? 2 or moreVideo vs. phone? Teams videoHow technical will the interviews be? Basic tech skil
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Posted 4 days ago

Help Desk Analyst

Kollasoft Inc.

•

Columbus, Ohio, USA

Contract

Job Title: Help Desk Analyst Location: Columbus, OH (Onsite) Duration: Long Term Position Description: Contract Position Summary FCDC is seeking a Help Desk Contractor to join our team.Assign rights to applications.Assign rights to network services, including folders, printers, database account rights, non-Windows-based services, and user-based drives. This may also include cloud services.Password resets on current users across multiple applications, including but not limited to Active Directory
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Posted 2 days ago

Help Desk Analyst 3

SVATS

•

Columbus, Ohio, USA

Contract

Role: Help Desk Analyst 3 Location: Columbus, OH (Onsite) Duration: 3-month contract with the possibility of extension Contract Position Summary Client is seeking a Help Desk Contractor to join our team.Assign rights to applications.Assign rights to network services, including folders, printers, database account rights, non-Windows-based services, and user-based drives. This may also include cloud services.Password resets on current users across multiple applications, including but not limited t
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Posted 1 day ago

Help Desk (LOCAL TO OH ) (IN PERSON)

ERPA

•

Columbus, Ohio, USA

Contract

Title: Help Desk with ITSM Experience Location : Columbus, OH Type : Contract Job ID : 773261 Job Description: Assign rights to applications.Assign rights to network services, including folders, printers, database account rights, non-Windows-based services, and user-based drives. This may also include cloud services.Password resets on current users across multiple applications, including but not limited to Active Directory accounts, email accounts, remote access, and internal applications.Custom
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Posted 2 days ago | Updated 2 days ago

Helpdesk Support in Raleigh, NC

E-Solutions, Inc.

•

Raleigh, North Carolina, USA

Contract, Third Party

Hi, I hope all is well. I am searching for a client who has an urgent requirement for a Helpdesk Support contract opportunity. The job description is listed below. If this is something you are interested in, please call me ASAP at ( and reply to this email. Please also mail me your updated resume in Word format, including availability, contact details, and hourly rate as per our client's hiring policy. HelpDesk Support 08/08/2025 08/06/2026 1020 Birch Ridge Drive Raleigh NC In Person Only
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Posted 4 days ago | Updated moments ago

Help Desk Support (Spanish Speaking)

Concero

•

Remote

Contract

Job Summary: In this role, you will provide troubleshooting assistance and support related to specific software and peripherals of the POS product and on-demand food delivery service used by corporate and franchisee stores around the world. You will be responsible for logging inquiries and responding to basic queries, running diagnostic tests, isolating problems, determining solutions and/or resolving simple issues. When possible, you will implement the solution, guide the caller to how to imple
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Posted 8 hours ago

Help Desk Analyst

Randstad Digital

•

Mechanicsburg, Pennsylvania, USA

Full-time

job summary: The Tier 1 Helpdesk is responsible for ensuring customer satisfaction by resolving technical issues and ensuring end-user needs are met. Provides remote phone, email and chat troubleshooting support for application, desktop, network and mobile device issues (incidents), as well as customer requests (i.e. password resets), and record all information accurately in several ITSM ticketing systems. Provide excellent customer service and display technical skills with proficiency in Mic
Posted 1 day ago | Updated 1 hour ago

FCCS: Help Desk Analyst 3

V-Soft Consulting Group, Inc

•

US

Contract

FCCS: Help Desk Analyst 3 Primary Location: Columbus, Ohio V-Soft Consulting is currently hiring for a FCCS: Help Desk Analyst 3 for our premier client in Columbus, Ohio. Education and Experience Focused, hands-on experience with the skills in the Job Description: 4 years. Ability to read, analyze, and interpret professional and technical references and procedures. Ability to write reports, business correspondence, and documentation for technical peers. Ability to effectively present informat
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Posted 2 days ago | Updated 1 day ago

FCCS: Help Desk Analyst 3

V-Soft Consulting Group, Inc

•

US

Contract

FCCS: Help Desk Analyst 3 Primary Location: Columbus, Ohio V-Soft Consulting is currently hiring for a FCCS: Help Desk Analyst 3 for our premier client in Columbus, Ohio. Education and Experience Focused, hands-on experience with the skills in the Job Description: 4 years. Ability to read, analyze, and interpret professional and technical references and procedures. Ability to write reports, business correspondence, and documentation for technical peers. Ability to effectively present informat
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Posted 2 days ago | Updated 1 day ago

Help Desk Analyst- Immediate placement **NO C2C** ON-SITE

Inteliblue LLC

•

Dover, Delaware, USA

Full-time, Contract

This is a very urgent requirement with immediate placement. Please apply for immediate consideration. No Corp to Corp candidates - only W2 or 1099 candidates. Local Candidate only Job Title: Help Desk Analyst Location: Dover, DE (On-site). Interview: Web Interview Duration: Long Term Required Skills: Hardware: Dell Laptops/Desktops Software: MS O365, Adobe Acrobat, ServiceNow Customer service skills are very important Technical troubleshooting skills are a must Ability to communicate both o
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Posted 3 days ago | Updated 3 hours ago