help desk manager Jobs

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Help Desk Manager / Project Manager

LaSalle Network

New York, New York, USA

Contract

LaSalle Network is hiring a Help Desk Manager / Project Manager for an onsite role based in New York, NY or Long Island, NY. This opportunity blends IT support leadership with project oversight to ensure the delivery of seamless network and infrastructure solutions. If you thrive at the intersection of operations and innovation, and you're ready to travel up to 30% to keep tech initiatives moving forward, this might be your next big move. Help Desk Manager / Project Manager - Networks Responsib

Help Desk Manager

Spring EQ, LLC

Gulph Mills, Pennsylvania, USA

Full-time

OverviewSpring EQ is a national home equity lender providing flexible and tailored financing solutions directly to consumers with a national network of experienced brokers and partners. Since its founding in 2016, Spring EQ is among the fastest growing and highest-rated home equity financing partners in the United States. Spring EQ offers a broad range of home equity products and delivers a simple and streamlined process that results in faster funding, trustworthy loans, and less frustration for

Hands-on IT Helpdesk Manager

Software Guidance & Assistance

New York, New York, USA

Contract

Software Guidance & Assistance, Inc., (SGA) is seeking an experienced IT Helpdesk Manager for a Right-to-Hire Contractor assignment with one of our premier Financial Services clients in mid-town NYC. Hybrid - 2-4 days/week in the office. He or she will lead the firm's team of helpdesk technicians across multiple locations, including New York and Madrid. The ideal candidate will oversee the helpdesk team's daily operations, ensuring timely and efficient resolution of break/fix issues, software

Help Desk Manager

Leidos

Ashburn, Virginia, USA

Full-time

The National Security Sector within Leidos is seeking Help Desk Manager with strong systems, software, cloud, and Agile experience to support a complex program to provide Agile development and operations and maintenance for critical systems on a mission-critical program supporting the Passenger Systems Program Directorate (PSPD) within Customs and Border Protection (CBP). PSPD supports the Department of Homeland Security (DHS) and CBP critical missions, specifically screening and processing trav

Tier 2 Helpdesk Lead CAB Manager for Tech Control

Decisionpoint Corporation

District of Columbia, USA

Full-time

Overview DecisionPoint Corporation is seeking a Tier 2 Helpdesk Lead CAB Manager for Tech Control to join our team on the upcoming Enterprise DISA JSP ETM Services 2.0 program. This position is onsite in the Washington, DC area. Duties & Responsibilities Oversee day-to-day operations of the Tech Control Facility Service Desk (CAB) to ensure efficient handling of trouble tickets received from multiple sources (e.g., customers, DISA, JSP Service Desks). Provide 24x7x365 Tier II support, including

HelpDesk Analyst 2

Paramount Software Solutions, Inc

Remote or Atlanta, Georgia, USA

Full-time, Part-time, Third Party, Contract

Job ID: 766268 Job Title: GA DHS - Help Desk Analyst 2 Location: Remote 47 Trinity Avenue SW | Atlanta, GA 30334 Duration: 12 Months Client: State Of GA DHS The ID Analyst will work remote, for the Office of Information Technology processing, the onboard and offboard of employees and contractors working for DHS. *This position is ADMINISTRATIVE/CLERICAL SUPPORT ROLE in nature; it is NOT an IT -Technical support position. *State of Georgia resident applicants only. Position Responsibilitie

Help Desk Support

Innova Solutions, Inc

Atlanta, Georgia, USA

Contract

Innova Solutions has a client that is immediately hiring for a Help Desk Support Position Type: Full-time Contract Duration: 9+ Months Location: Atlanta, GA (Onsite) Please apply Local to Atlanta, GA candidate. As a Help Desk Support, you will: Have Strong knowledge and experience installing, configuring, replacing, and supporting network infrastructure equipment, including servers, workstations (Windows/Mac), switches, routers, cabling, VoIP systemsHave Proficiency with imaging laptop comp

Help Desk Technician - MIDS - TS/SCI W/ POLY

General Dynamics Information Technology

Colorado Springs, Colorado, USA

Full-time

Type of Requisition: Regular Clearance Level Must Currently Possess: Top Secret/SCI Clearance Level Must Be Able to Obtain: Top Secret SCI + Polygraph Public Trust/Other Required: None Job Family: Help Desk Job Qualifications: Skills: Customer Service, Technical Support, Troubleshooting Certifications: None Experience: 2 + years of related experience ship Required: Yes Job Description: Help Desk Technician Transform technology into opportunity as a Help Desk Technician with GDIT. A care

Help Desk Technician - MIDS - TS/SCI W/ POLY

General Dynamics Information Technology

Colorado Springs, Colorado, USA

Full-time

Type of Requisition: Regular Clearance Level Must Currently Possess: Top Secret/SCI Clearance Level Must Be Able to Obtain: Top Secret SCI + Polygraph Public Trust/Other Required: None Job Family: Help Desk Job Qualifications: Skills: Customer Service, Technical Support, Troubleshooting Certifications: None Experience: 2 + years of related experience ship Required: Yes Job Description: Help Desk Technician Transform technology into opportunity as a Help Desk Technician with GDIT. A car

Help Desk Analyst - Third Shift Opening

Beacon Hill

Madison, Wisconsin, USA

Contract

Work Schedule: Tuesday - Saturday, 12:00 AM - 8:30 AM We are seeking a Help Desk I professional to join a 24x7x365 technical support center. This is a fully on-site, third-shift position based in Madison, WI. The ideal candidate will bring a strong focus on customer service, foundational IT troubleshooting abilities, and experience working in a call center or similar support environment. In this role, you will deliver technical assistance to end users by identifying, researching, and resolving

Helpdesk Support Engineer

Q1 Technologies, Inc.

Louisville, Kentucky, USA

Contract, Third Party

Role name - Helpdesk & Support Engineer Location - Louisville, KY 12+ Months Contract Role Description: Helpdesk & Support Competencies: Desktop Management - Infrastructure Services (IS) Thanks & Regards, Amit Kumar Sr Manager - Talent Acquisition Tel: Ext 5533 Email: Q1 Technologies, Inc.

Field Support (Helpdesk Technical Support)

Techgroup America Inc.

Farmington, Connecticut, USA

Third Party, Contract

Job Details Title: Field Support (Helpdesk Technical Support) Location: Farmington, CT Minimum Qualifications Job Description Experience: 3-5 Years . Location: Farmington, CT JD: The role is crucial in providing helpdesk technical support. The candidates must be adept at troubleshooting and documenting issues effectively. This role is the first point of contact for all inbound service requests for PC, Apple, or infrastructure support. The primary responsibilities include: Strong Field Support

Help Desk - Madison, WI - 12 Months ( Need to relocate to Wisconsin, later fully remote with in Wisconsin)

ERPA

Madison, Wisconsin, USA

Contract

Role: Help Desk Location : REMOTE ( Within Wisconsin) Duration: 12 Months REMOTE role but consultant must be willing to relocate to Wisconsin Top Skills & Experience: 1-2 years experience in the following - Serve as a customer service data reporting contact for schools and districts in Wisconsin. - Create, oversee and monitor requests, incidents, and problem resolution using user support "ticketing" software. - Work with school districts to help them understand how to use WISEdata and WISEdash

Help Desk Support: Onsite in Madison, WI - MAX Rate is $18/hr on W2 without benefits

Information Resource Group, Inc.

Madison, Wisconsin, USA

Third Party, Contract

Title: Help Desk Support Duration: 12 Months (Possibility of extension) Location: Madison, WI (Onsite) MAX Rate is $18/hr on W2 without benefits Top Skills & Years of Experience: Customer Service (6 mo. experience) Basic IT Troubleshooting (6 mo. experience) Call center experience (6 mo. experience) Nice to have skills: Previous IT Support desk call center experience

Help Desk Analyst/Trainer

Randstad Digital

New York, New York, USA

Full-time

job summary: We're looking for a Help Desk Analyst / Trainer with 3-5 years of law firm experience to provide exceptional first and second-level technical support and lead IT training initiatives. This role involves troubleshooting software (Microsoft 365, iManage, Adobe, Litera), hardware, and mobile devices, managing user accounts, and deploying equipment. A key component of this position is collaborating with third-party vendors to develop and deliver comprehensive training programs for new

Help Desk Analyst

Atash Enterprises, LLC

Conyers, Georgia, USA

Contract

*Call center experience REQUIRED.* MUST meet/exceed ALL required skillsUnder direct supervision, assists customers with tier one issues or forwards to second-tier support for issues beyond their subject matter expertise.LOCAL CANDIDATES *This position is located at DDS Headquarters in Conyers, Georgia* *MUST be Bilingual, Spanish**MUST have call center experience.* Provides technical assistance to both internal and external customers for tier one issues. This position requires handling a high v

Help Desk - AZ

Ledgent Technology

Phoenix, Arizona, USA

Full-time

Position: IT Support Specialist Department: Information Technology Reports To: IT Support Desk Supervisor Location: Gilbert, AZ (fully onsite, 5 days per week) Pay: $25 - $30/hour We are seeking a motivated IT Support Specialist to join our team in Gilbert, AZ. This role involves analytical, technical, and administrative tasks related to the planning, design, and installation of personal computer systems, workstations, and servers. The successful candidate will diagnose and resolve issues re

Help Desk Technician

Caresoft

Little Rock, Arkansas, USA

Contract

Title: ADPS Help Desk Technician Location: Little Rock, AR 72209 Duration: 3+ Months Short Description: The Client is looking to fill positions that will be a part of the Applications Support Team providing support, technical assistance, and advice to end users for hardware and software. POSIPOSITION SUMMARY: MOVE is the software suite/platform used to access the eCrash system. The purpose of eCrash is to report all the facts and circumstances of the motor vehicle crash accurately, consisten

Help Desk

Johnson Technology Systems Inc (JTSI)

Dover, New Jersey, USA

Contract

We are hiring for Help Desk to support our Federal Project. Company Name: - JTSi (Johnson Technology Systems, Inc.) Title:- Help Desk Location: - Hybrid - Candidate will need to be onsite at Picatinny, NJ for 3 days a Week Citizenship: Clearance: Active interim Secret Clearance or higher in JPAS Help Desk Job Description The helpdesk person monitors the Service now ticketing system for open tickets and works on the tickets as they come in.As per the SOP they have a turnaround time of 2 hours.T

Help Desk Desktop Support Analyst

Randstad Digital

Fort Worth, Texas, USA

Contract

job summary: Our enterprise client has an in office six month contract for a Level 1 - 2 Help Desk Desktop Support Analyst to support Office 365 and corporate in office and remote users In office everyday Candidate will have 6 months to 2 years experience in IT support and utilizing ticket tracking. Candidate will be supporting computer systems by providing hardware support, software technical support and screening service requests for personal computers and telecommunication equipment. loca