help desk manager Jobs in north carolina

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Help Desk Support Technician

Decisionpoint Corporation

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Durham, North Carolina, USA

Full-time

Overview DecisionPoint Corporation is seeking a Help Desk Support Technician to join our team! The Help Desk Support Technician will work in a Call Center environment, providing detailed call/problem documentation of reported incidents utilizing the Change, Asset and Problem Reporting System (CAPRS). Problem reporting in the CAPRS is required in both real-time voice and emergency notifications. The candidate will function as a Customer Service Representative (CSR). The candidate identifies and r
Posted 4 days ago | Updated 3 hours ago

Help Desk Analyst

Apex Systems

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Greensboro, North Carolina, USA

Full-time

Job#: 2062564 Job Description: Apex Systems is looking to hire an ONSITE Help Desk Analyst for one of our clients based out of Greensboro, NC. This assignment is anticipated to be a 10-month contract with strong potential for extension; however, Apex Systems cannot guarantee the length of this assignment. This will also have a first shift Monday-Friday schedule. If you are interested, please apply and we will reach out to you right away! Key Responsibilities: Respond to customer inquiries via ph
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Posted 60+ days ago | Updated 6 hours ago

IT Helpdesk Analyst

Marmon Holdings Inc

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Goldsboro, North Carolina, USA

Full-time

AP EMISSIONS TECHNOLOGIES LLC As a part of the global industrial organization Marmon Holdings-which is backed by Berkshire Hathaway-you'll be doing things that matter, leading at every level, and winning a better way. We're committed to making a positive impact on the world, providing you with diverse learning and working opportunities, and fostering a culture where everyone's empowered to be their best. The Helpdesk Analyst is responsible for delivering exceptional Information Technology serv
Posted 5 days ago | Updated 5 hours ago

Sr Solutions Architect, Transmissions Help Desk Lead

KeyCorp

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Remote

Full-time

Location: For Those Who Work At Home - Various, Ohio 44144 Location: Opportunity to work remote but hours are 8a-5p EST, no on call Job Summary: The Sr. Solution Architect plays a key role in Commercial Onboarding Servicing (COS) team, part of Commercial Bank at Key Bank, as a dynamic role on the Commercial Data Transmissions Help Desk team. As the primary point of contact, the Solutions Architect will work closely with clients and internal partners to support transmission product incident and
Posted 35 days ago | Updated 5 hours ago

Help Desk Support Technician

ConsultNet, LLC

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Remote or Jacksonville, Florida, USA

Full-time

Title: Help Desk Support - Level II Location : Jacksonville, FL Target Start Date : ASAP Excellent opportunity to work with a great client in Jacksonville, FL. Many upcoming projects including a deployment and a refresh. A hands on position for a real go-getter! Job Description : Are you passionate about technology and enjoy solving problems? We are looking for a Help Desk Support II specialist to provide high-quality IT support to both local and remote users. This role is ideal for someone wh
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Posted 60+ days ago | Updated 5 hours ago

Helpdesk Support Technician

TEKsystems c/o Allegis Group

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Charlotte, North Carolina, USA

Full-time

Description Service Desk Analyst -This team supports corporate employees as well as the employees at their retail locations. The majority of the support at the retail locations supporting the POS hardware, software, credit card readers, network connectivity, receipt printers, etc. Corporate support will involve supporting M365 (Outlook, Teams, etc). This role involves incoming calls from users that can be non-technical, so the ability to ask questions in layman's terms is imperative. After calls
Posted 9 days ago | Updated 2 hours ago

Remote Helpdesk Support Technician (Active Directory)

The Reynolds and Reynolds Company

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Remote or Charlotte, North Carolina, USA

Full-time

*This is a remote position* *Shift: Monday-Friday 8am-5pm EST* Proton Dealership IT, an affiliate of Reynolds and Reynolds, is looking for a customer driven IT Helpdesk Support Technician. In this role you will be the first line of contact for all customers and will be tasked with solving a variety of client issues with rapid resolution. As an IT Helpdesk Support Technician you will focus on strengthening client relationships by working one-on-one with customers via phone, guiding them through t
Posted 60+ days ago | Updated 5 hours ago

Remote Helpdesk Support Technician (Active Directory)

The Reynolds and Reynolds Company

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Remote or Raleigh, North Carolina, USA

Full-time

*This is a remote position* *Shift: Monday-Friday 8am-5pm EST* Proton Dealership IT, an affiliate of Reynolds and Reynolds, is looking for a customer driven IT Helpdesk Support Technician. In this role you will be the first line of contact for all customers and will be tasked with solving a variety of client issues with rapid resolution. As an IT Helpdesk Support Technician you will focus on strengthening client relationships by working one-on-one with customers via phone, guiding them through t
Posted 60+ days ago | Updated 5 hours ago

Help Desk Analyst - HDA3 A4 SC3

Open IT Labs LLC

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Remote

Contract, Third Party

REMOTE - CANDIDATES LIVING IN MAX. 1-2 HOUR S DRIVING DISTANCE FROM HARRIBURG, PA & WORK ONSITE AS NEEDED JD: Title: Help Desk Analyst - HDA3 A4 SC3 . Job# 764021 Client: State of PA, Harrisburg, PA Rate: $25/hour on C2C or $18/hour on W2 OBJECTIVES OF ENGAGEMENT The primary objective of this engagement is to provide helpdesk support to citizens accessing their immunization record through the PIERS Public Portal. This individual will also provide helpdesk support to end-users of PIERS. The con
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Posted 2 days ago | Updated 22 hours ago

Help Desk Analyst

Red Oak Technologies, Inc.

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Cary, North Carolina, USA

Contract

Red Oak Technologies is a leading provider of comprehensive resourcing solutions across a variety of industries and sectors including IT, Marketing, Finance, Business Operations, Manufacturing and Engineering. We specialize in quickly acquiring and efficiently matching top-tier professional talent with clients in immediate need of highly skilled contract, permanent or project management based resources. **Candidates must be able to work onsite at client site, 5 days a week** Helpdesk Analyst 6 w
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Posted 4 days ago

The EHR Helpdesk Shift Lead

UniMind Software Solutions,Inc

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Raleigh, North Carolina, USA

Contract, Third Party

EHR Helpdesk Shift Lead 12 Months RTP Raleigh, NC Hybrid Webcam Interview Only The EHR Helpdesk Shift Lead serves as the senior technical lead and subject matter expert for Epic-related support activities within the centralized IT Helpdesk. Experience supporting Epic EHR is required. Position Summary This role provides expert-level troubleshooting, guides lower-tier analysts, and ensures effective support coverage during their assigned shift. The Shift Lead plays a critical role in ensuring inci
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Posted 16 hours ago | Updated 16 hours ago

Help Desk Analyst

Vector Consulting, Inc

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Remote

Contract

Our government client is looking for an experienced Help Desk Analyst on a remote 6+ months renewable contract role inHarrisburg, PA. Position- Help Desk Analyst W2 RATE $22/HR Job Overview: Provide PIERS Public Portal helpdesk support by responding to inquiries from citizens via phone and email Provide PIERS helpdesk support by responding to inquiries from end-users via phone and email Monitor and escalate PIERS system issues to supervisor and PIERS team Identify PIERS Public Portal website
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Posted 2 days ago

Desktop Support Analyst, Help Desk Support Analyst

Sunrise Systems, Inc.

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Raleigh, North Carolina, USA

Contract

Job Title: Service Support Analyst- Expert (Desktop Support Analyst, Help Desk Support Analyst) Job ID: 25-08098 Location: Raleigh, NC Duration: 12 months of contract Agency Interview Type: Webcam Interview Only Expected Skills: Able to work without assistance; can provide leadership to others; able to manage highly complex work efforts; may have advanced education; may have extensive industry experience. Description (including, but not limited to): Technical assistance, support, and advice to
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Posted 8 days ago | Updated 21 hours ago

EPIC/EHR Helpdesk Shift Lead: 1+ Yr Project Raleigh NC: Remote Now/Onsite later.

Beechwood Computing Ltd

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Raleigh, North Carolina, USA

Contract

Project is Remote Now but may become Onsite once all staff returns to work in office, NCDHHS 763719: The EHR Helpdesk Shift Lead serves as the senior technical lead and subject matter expert for Epic-related support activities within the centralized IT Helpdesk. This role provides expert-level troubleshooting, guides lower-tier analysts, and ensures effective support coverage during their assigned shift. The Shift Lead plays a critical role in ensuring incident resolution, operational excellence
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Posted 19 hours ago

Multilingual Helpdesk Technician (German)

Stefanini

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Pasay, Metro Manila, Philippines

Contract

Job Responsibilities: Provide technical end-user support via telephone, email, or web chat.Provide restorative or maintenance actions to resolve end-user problems.Respond to end-user problems based on standard procedures.Must correctly track incidents and calls, including but not limited to entering data into the database timely and accurately. Language Requirement:This position is for Helpdesk Technician II MultiLang - German Job Requirements: Bachelor's degree or vocational in IT-related cours
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Posted 23 days ago | Updated moments ago