help desk representative Jobs in 14021

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Help Desk Specialist (TS/SCI Required)

Dunhill Professional Search

San Antonio, Texas, USA

Full-time

Help Desk Specialist - Top Secret SCI Required Onsite - San Antonio, TX We are looking for an entry level Help Desk Specialist to support one or more proprietary software applications. Participates as a member of a team that handles inquiries from users for multiple applications. Performs a variety of intermediate user-problem analyses for the help desk. Assesses the customers' issue, performs initial triage, documents the problem, creates an incident, and ensures the customer contract informa

Help Desk Coordinator

GDH

San Antonio, Texas, USA

Contract

This position requires the use of problem management databases and help desk systems. Responsibilities: - Review and coordinate with users to gather accurate information for tickets opened on the Helpdesk site. - Assist users with CAC pin resets. - Interface with vendor support service groups to ensure appropriate notification during system outages or degraded performance. - Assist with the installation of terminals and associated hardware. - Support users in troubleshooting computer-relate

Help Desk Support II

Odesus

Los Angeles, California, USA

Contract

Large Los Angeles based healthcare system of hospitals, clinics, and primary care providers is looking to hire a Service Desk Agent II on a contract to hire basis. Remote OK but must reside in Southern CaliforniaMUST BE AVAILABLE TO WORK 1st, 2nd, or 3rd SHIFTS AS SCHEDULEDSummary: The Service Desk Agent II is responsible for supporting inbound tickets and phone calls to clients and triage needs to higher level engineers as required. This role will provide Tier 2 level support, including level 1

Help Desk Support

DivTek Global Solutions Inc.

Union, Missouri, USA

Full-time

Job Title: Help Desk Support Job Location: Union, Missouri Salary: competitive salary and benefits Job Type: Full-Time About Company: This is a full-time opening with our direct client Work Schedule Type- This is an on-site role Looking for a Help Desk Support person with experience in Micorsoft Office 365 RESPONSIBILITIES & REQUIREMENTS 5+ years of professional experienceExperience with software installation and workstation supportExperience with Microsoft Teams and other Microsoft 365 applicat

Field Technician

World Wide Technology

Emeryville, California, USA

Contract

Company Overview: World Wide Technology is looking for Field Technician. This job is part of WWT s Strategic Resourcing services. The candidate will be supporting a WWT customer and will be employed by one of WWT s preferred partners. World Wide Technology (WWT) is a global technology integrator and supply chain solutions provider. Through our culture of innovation we inspire, build and deliver business results, from idea to outcome. Based in St. Louis, WWT works closely with industry leaders su

Mobile Device Helpdesk Specialist

DK Consulting

Baltimore, Maryland, USA

Contract

Position: Mobile Device Helpdesk Specialist Client: Maryland Transit Administration Location: 6 Saint Paul Street, Baltimore, MD 21202 Duration: Until February 2026 Interview mode: Virtual DK Consulting Overview: Founded in May 2003, DK Consulting, LLC, a woman-owned small business, was formed to provide management and technology solutions based on industry best practices. DK Consulting, LLC works with multiple State, Federal, and Commercial customers, and our services range from providing custo

Help Desk Analyst

Paragon IT Professionals

West Des Moines, Iowa, USA

Contract

IT Service Desk Analyst Provide Hardware/Software supportMobile (Apple/Android) supportCustomer Service skillsWork within different levels of an organizationPhone and In Person support with internal customersGreat Attitude and Mindset - willing to learn

Help Desk Support Specialist

Fynbosys Inc

New York, New York, USA

Contract

Help Desk Support Specialist Looking at 4-6 years of experience. Must have: - Financial Experience with some trading knowledge Basic networking (understand the purpose of the network hardware)Windows AD environment (AD, DNS, DHCP, Group Policies, joining machines to a domain)Windows Desktop support (Win 10 and 11 anything else is not relevant)Windows Package Mgmt. Understand how the software works and can be deployed (MSI s, etc..) and Windows UpdatesUnderstanding of Windows Licensing (or mainl

Desktop Support Technician

NTT DATA Americas, Inc

Milwaukee, Wisconsin, USA

Contract

NTT DATA strives to hire exceptional, innovative, and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.We are currently seeking a Desktop Support Technician to join our team Onsite in Milwaukee, Wisconsin.Job Description: Imaging experience required. Perform troubleshooting, part replacement, system upgrades, basic deployment, and repair on desktops / notebooks / printers. Identifies potential issu

Helpdesk Analyst

Bayside Solutions

Dublin, California, USA

Contract

Helpdesk Analyst W2 Contract Salary Range: $52,000 - $62,400 per year Location: Dublin, CA - Onsite Role Job Summary: This Helpdesk Technician position focuses on telephone support for corporate users, distribution center users, and retail store employees. We require someone flexible and able to work various shifts during a Monday to Friday work week. Duties and Responsibilities: Provide helpdesk support by answering, evaluating, and prioritizing incoming telephone, voicemail, and email re

System Program Director

BCforward

Raleigh, North Carolina, USA

Contract

System Program Director BCforward is currently seeking a highly motivated Program Director for an opportunity in Raleigh, NC! Position Title: Program Director Location: Raleigh, NC Anticipated Start Date: ASAP Please note this is the target date and is subject to change. BCforward will send official notice ahead of a confirmed start date. Expected Duration: 12+ Months. Job Type: Contract Pay Range: $90/hr on W2 - $95/hr on W2 Please note that actual compensation may vary within this ran

Service Desk Support Tech

Triad Technology Group

Portland, Oregon, USA

Contract

SNAPSHOT: 3 month Contact to Hire ONSITE Mon-Thurs in Portland, OR Must have a vehicle to travel between work sites O365 Support Experience REQUIRED JOB OVERVIEW: The Service Desk Support Tech position/role resides in the International IT Operations and Customer Support Services Team providing dedicated full time Tier I and Tier II support to more than 1,300 employees and clients across the US and Asia. The Service Desk Support Tech will skillfully and effectively monitor and maintain availabil

IT Helpdesk Technician

R4 Solutions Inc.

Indianapolis, Indiana, USA

Full-time

Respond to user requests for support and resolve problems;Monitor and respond quickly and effectively to requests received through the helpdesk;Install, test and configure new workstations, peripheral equipment and software;Monitor system performance and functionality;Provide support to our driving associates in person and over the phone;

Jr. Level 1 Help Desk role

Nutech Information Systems

Edison, New Jersey, USA

Contract

We would like to see some L1/L2 Helpdesk techs to support . JD: In this Level 1 Help Desk role, Technicians will be assisting internal clients with technical issues they are experiencing during the merging of two banks. This can include Account Unlocks, Password Resets, as well as issues with Printing, Hardware, Connectivity, Remote Access, Software, etc. This will be a 100% phone based support role. We are looking for locally based Techs as they will be fully onsite in Woodbridge, NJ during tra

Technology Support Specialist

Blue Streak Partners, Inc.

Jacksonville, Florida, USA

Contract

1 year plus contract major professional services firm - The candidate should have a background performing in person support in a highly professional environment and possess very strong customer interfacing skills. -experience with Outlook and Windows 10 -experience call tracking system -work with all levels of professionals Laptop troubleshooting, maintenance and administration. Anticipate and respond to complex technology support issues. Strong knowledge and understanding of Win10, Office 36

Associate Analyst- IT Helpdesk Agent (Entry Level)

Nagarro Inc

New York, New York, USA

Contract

Associate Analyst- IT Helpdesk AgentNew York City, NEW YORK, New York, United StatesFull-timeService Region: Uompany DescriptionWe are a Digital Product Engineering company that is scaling in a big way! We build products, services, and experiences that inspire, excite, and delight. We work at scale across all devices and digital mediums, and our people exist everywhere in the world (19,500+ experts across 35 countries, to be exact). Our work culture is dynamic and non-hierarchical. We are lookin

Help Desk Specialist

Dunhill Professional Search

San Antonio, Texas, USA

Full-time

Help Desk Specialist Remote - SATX Secret Clearance* Supports one or more software applications developed and operated by ASM Research. Participates as a member of a team that handles inquiries from users for multiple applications. Performs basic user-problem analyses for the help desk. Assesses the customers' issue, performs initial triage, documents the problem, creates an incident, and ensures the customer contract information is accurate and complete. Performs basic user-problem analyses f

Systems Technician I/II

City of Modesto

Modesto, California, USA

Full-time

The Systems Technician is responsible to provide effective support for network services and business processes related to the City of Modesto; to troubleshoot, analyze, and resolve system/application related support requests including specialties such as Help Desk, GIS, and Web; and to assist and train users in personal computer hardware/software. APPLICATION PROCESS Applicants will be assessed on the application submitted. Due to the volume of applications received, resumes will not be screene

Technology Support Specialist

Blue Streak Partners, Inc.

Indianapolis, Indiana, USA

Contract

1 year plus contract major professional services firm - The candidate should have a background performing in person support in a highly professional environment and possess very strong customer interfacing skills. -experience with Outlook and Windows 10 -experience call tracking system -work with all levels of professionals Laptop troubleshooting, maintenance and administration. Anticipate and respond to complex technology support issues. Strong knowledge and understanding of Win10, Office 36

Desktop Support Technician

Axiom Global Technologies, Inc.

Marlborough, Massachusetts, USA

Third Party, Contract

Desktop Support Technician: End User Support; Onsite Support for end users; Standard hardware and software troubleshooting; Thorough knowledge of Windows 10 and Windows 11 desktop Operating systems; Thorough knowledge of Microsoft desktop and cloud-based suite of applications, such as Microsoft 365 (O365); Solid troubleshooting skills; Able to work independently and in a team; Good customer service skills; Familiar with remote troubleshooting tools like GoTo Rescue; Proficient with ServiceNow fo