help desk support Jobs in jersey city, nj

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Help Desk Engineer (Access Control / Video Surveillance)

Robert Half

•

Hackensack, New Jersey, USA

Full-time

Description We're seeking a skilled and solutions-oriented Technical Support Specialist to join our team. In this role, you will be responsible for delivering exceptional technical support to our clients, resolving complex issues, and contributing to the success of customer projects. Key Responsibilities: Manage support tickets from initiation through resolution, ensuring compliance with service-level agreements (SLAs) and delivering timely, accurate results.Provide technical support through p
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Posted 16 days ago | Updated 5 hours ago

Help Desk Analyst

Robert Half

•

New York, New York, USA

Contract

Description Profile - Roles and Responsibilities 1. Ensuring all the calls are reported to ServiceDesk and are resolved as per the SLAs . 2. Audit Compliance: Making sure all hardware within the company is under audit compliance. If system is moving out of company network permanently it needs to be completely formatted (kill disk). Coordinating with Managers + Supervisors to ensure audit compliance is met in VAC. 3. Escalate IT issues to the IT Manager where-ever necessary. 4. Diagnoses and reso
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Posted 23 days ago | Updated 5 hours ago

Hands-on IT Helpdesk Manager

Software Guidance & Assistance

•

New York, New York, USA

Contract

Software Guidance & Assistance, Inc., (SGA) is seeking an experienced IT Helpdesk Manager for a Right-to-Hire Contractor assignment with one of our premier Financial Services clients in mid-town NYC. Hybrid - 2-4 days/week in the office. He or she will lead the firm's team of helpdesk technicians across multiple locations, including New York and Madrid. The ideal candidate will oversee the helpdesk team's daily operations, ensuring timely and efficient resolution of break/fix issues, software
Posted 25 days ago | Updated 6 hours ago

SENIOR APPLICATION ANALYST-EPIC BEACON & AMBULATORY - 2962

Montefiore Health System Inc

•

Yonkers, New York, USA

Full-time

Montefiore is ranked among the top hospitals nationally and regionally by U.S. News & World Report. For more than 100 years we have been innovating new treatments, procedures, and approaches to patient care, producing stellar outcomes, and raising the bar for academic medical centers in the region and around the world. Our work to improve health outcomes in underserved communities is unparalleled in the United States. Our workforce is among the most diverse in the US: Montefiore associates speak
Posted 2 days ago | Updated 7 hours ago

Help Desk Technician

City of New York

•

New York, New York, USA

Full-time

Company Description Job Description RICHMOND COUNTY DISTRICT ATTORNEY The men and women of the Richmond County District Attorney's office work each day in partnership with Law Enforcement and the people of Staten Island to pursue justice for victims of crime, to prevent crime in all its forms, and to promote the safety and well-being of all citizens of our Borough. THE ROLE The Help Desk Technician will report directly to the Director of IT in the Administration Unit. The responsibilities of
Posted 36 days ago | Updated 8 hours ago

Help Desk Coordinator Level 1

Spruce Technology Inc.

•

Clifton, New Jersey, USA

Contract

Title: Help Desk Coordinator (Level-1 Support) Job Type: Contract Employment Type of Work: Onsite Work Location: United States Duration: 2 Months Helpdesk Coordinator will assist customers with computer and application issues to determine the root cause of a problem and perform the necessary functions to resolve the problem. The Helpdesk Coordinator able to speak to end users positively and explain technical detail in a manner they can understand. Experience using email (Microsoft Outlook) Exper
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Posted 60+ days ago | Updated moments ago

Healthcare/Clinical Helpdesk Analyst - REMOTE

Chandra Technologies, Inc.

•

Remote

Contract

The EHR Helpdesk Analyst provides advanced technical support for the Epic electronic health record (EHR) system and related clinical applications across13 state-operated behavioral healthcare facilities. 2nd 3 PM 11:30 PM The EHR Helpdesk Analyst provides advanced technical support for the Epic electronic health record (EHR) system and related clinical applications across 13 state-operated behavioral healthcare facilities. This role provides technical support to clinical and administrative staff
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Posted 5 days ago

Epic EHR Helpdesk Analyst

Innosoul inc

•

Remote

Contract, Third Party

Job ID: NC-764888 Remote Epic/EHR Helpdesk Analyst (12+)with Cerner, Allscripts, EpicCare, Ambulatory, Security, Ambulatory, Inpatient, ASAP, HIPAA and HIM experience Location: RTP, NC (NCDHHS) Duration: 12 Months Interview Type: Webcam Interview Only Skills: Minimum of 2 years providing Epic technical support in a healthcare or clinical environment. Required 2 Years Proficient with ServiceNow or other enterprise ticketing systems. Required 2 Years In-depth understanding of EHR platforms (e.g.,
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Posted 5 days ago | Updated 5 days ago

Customer Service

Techim INC

•

Remote

Full-time

We are seeking a reliable and customer-focused Helpdesk Support professional to provide first-level technical assistance to end-users. The role involves troubleshooting hardware, software, and network issues, answering queries via phone, email, or chat, and ensuring prompt resolution or escalation as needed. The ideal candidate will have strong problem-solving skills, excellent communication, and a good understanding of IT systems and customer service principles.
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Posted 10 days ago | Updated 6 days ago

Help Desk Analyst

Data Processing Resources

•

White Plains, New York, USA

Full-time

Help Desk Analyst Job Responsibilities: Responsibilities of this role will include: Field incoming help requests from end users in person, via telephone/remote methods and via e-mail in a courteous and professional manner.Document all pertinent information, including requestor name, department, contact information, and a detailed description of the problem or issue.Build rapport with and elicit problem details from help desk customers.Prioritize and schedule problems. Resolve and/or escalate pr
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Posted 60+ days ago | Updated 18 days ago

Data Analyst

Cushman & Wakefield

•

Remote or Tampa, Florida, USA

Full-time

Job Title Data Analyst Job Description Summary The Data Analyst position is responsible for a variety of analytical and software related duties. Duties and functions include data reporting, help desk support and trouble-shooting. Job Description Job Description Responsible for data mining, dashboard creation, and reporting, including identifying and analyzing trendsAssist in preparing budget and reporting templates for weekly, monthly, quarterly reporting needsWork with Operations team to unde
Posted 7 days ago | Updated 8 hours ago

EHR Helpdesk Analyst -1st Shift -2nd Shift -3rd Shift Lead -

Omega Solutions Inc

•

Remote

Third Party, Contract

The EHR Helpdesk Analyst provides advanced technical support for the Epic electronic health record (EHR) system and related clinical applications across13 state-operated behavioral healthcare facilities. 1st 7 AM 3:30 PM The EHR Helpdesk Analyst provides advanced technical support for the Epic electronic health record (EHR) system and related clinical applications across 13 state-operated behavioral healthcare facilities. This role provides technical support to clinical and administrative staff
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Posted 5 days ago

Helpdesk / ServiceDesk Engineer

Alpha Net Consulting LLC

•

California, USA

Full-time, Third Party, Contract

Role: Helpdesk/ServiceDesk Engineer REMOTE ONLY Responsibilities: Provide technical support to users for moderately complex computer related technical problems. Communicate technical issues over the phone to a variety of customers. Answer service desk telephones Any ticketing tool experince is required Assists the customer in resolving technical problems by providing guidance regarding software and hardware problems. Resolve or refer highly complex technical problems as appropriate. Follow up w
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Posted 4 days ago | Updated 1 day ago

Help Desk Analyst - HDA 25-23383

Compu-Vision Consulting, Inc.

•

Remote

Contract, Third Party

Job Title: Help Desk AnalystLocation: RemoteContract Duration: 1 MonthHours: 40 hours per week Position Overview The Help Desk Analyst will provide technical support to citizens and end-users accessing a public-facing immunization records portal and internal immunization systems. This role includes resolving technical issues, assisting with onboarding and training, monitoring system functionality, and delivering high-quality customer service. The analyst will work closely with the system support
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Posted 6 days ago | Updated 1 day ago

Desktop Administrator I, IT Infrastructure

tax.com

•

Remote or Manila, Metro Manila, Philippines

Full-time

Why Ryan? Flexible Work EnvironmentAward-Winning CultureWorld-Class Benefits and CompensationAccelerated Career PathCommunity OutreachMentorship OpportunitiesWellness-Centric Benefits The Desktop Administrator I's ("Desktop Administrator") primary responsibility is attending to calls from various locations for any issues related to desktop and laptop systems and software, including, but not limited to, installation, configuration, triaging and problem resolution activities. Duties and Responsib
Posted 60+ days ago | Updated 5 hours ago

Desktop Administrator I, IT Infrastructure

tax.com

•

Remote or Manila, Metro Manila, Philippines

Full-time

Why Ryan? Flexible Work EnvironmentAward-Winning CultureWorld-Class Benefits and CompensationAccelerated Career PathCommunity OutreachMentorship OpportunitiesWellness-Centric Benefits The Desktop Administrator I's ("Desktop Administrator") primary responsibility is attending to calls from various locations for any issues related to desktop and laptop systems and software, including, but not limited to, installation, configuration, triaging and problem resolution activities. Duties and Responsib
Posted 60+ days ago | Updated 5 hours ago

Desktop Administrator I, IT Infrastructure

tax.com

•

Remote or Manila, Metro Manila, Philippines

Full-time

Why Ryan? Flexible Work EnvironmentAward-Winning CultureWorld-Class Benefits and CompensationAccelerated Career PathCommunity OutreachMentorship OpportunitiesWellness-Centric Benefits The Desktop Administrator I's ("Desktop Administrator") primary responsibility is attending to calls from various locations for any issues related to desktop and laptop systems and software, including, but not limited to, installation, configuration, triaging and problem resolution activities. Duties and Responsib
Posted 60+ days ago | Updated 5 hours ago

EHR Helpdesk Analyst - REMOTE

Chandra Technologies, Inc.

•

Remote

Contract

Job Description: Crop to Crop resumes are accepted Candidate understand this is a third (3rd) shift position and the working requirements are 11 PM 7:30 AM which includes nights, weekends, and holidays. The EHR Helpdesk Analyst provides advanced technical support for the Epic electronic health record (EHR) system and related clinical applications across 13 state-operated behavioral healthcare facilities. This role provides technical support to clinical and administrative staff, ensuring timely
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Posted 5 days ago

Assistant Research Systems Engineer

Columbia University

•

New York, New York, USA

Full-time

Reporting to the Sr. Manager, Research Computing Services; the Assistant Research Systems Engineer will work with the Columbia School of Social Work s (CSSW) Office of Computing and Instructional Technology (OCIT) team to assist in implementing and managing a secure computing environment for researchers, faculty members, doctoral students and administrators including: desktop and laptop security management, secure data management; back- up solutions, provision of technical support to users, iden
Posted 20 days ago

SharePoint Help Desk Developer

Vertex Group

•

Remote

Contract

Role: SharePoint Help Desk Developer Location: Remote Contract to Hire 6 month Candidate must be in US for more than 3 years Description This role is a critical liaison between end users and the IT department, providing front-line support for SharePoint On-Premise, SharePoint Online, and broader Microsoft 365- related issues. The ideal candidate will possess strong technical troubleshooting abilities, excellent communication skills, and a collaborative mindset to ensure the seamless use of Micr
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Posted 3 days ago