help desk Jobs in washington, dc

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Helpdesk Specialist

Patriot Talent Solutions

Remote

Contract

Remote | Helpdesk Specialist | Full-time We are actively recruiting a Helpdesk Specialist for our client in Knoxville, TN. This is a fully remote contract opportunity. This position is based out of the client's corporate office, and will supplement the service desk team. Ideally, you will possess substantial experience in managing phone queues and will have previously worked in a large corporate setting. Must be proactive, highly motivated, and prioritize exceptional customer support above all.

EHR Helpdesk Analyst 2nd Shift

Stellar IT Solution

Remote or Durham, North Carolina, USA

Third Party, Contract

07/28/2025 EHR Helpdesk Analyst 2nd Shift Location RTP NC Remote Duration: 12 Months Short Description: The EHR Helpdesk Analyst provides advanced technical support for the Epic electronic health record (EHR) system and related clinical applications across13 state-operated behavioral healthcare facilities. 2nd 3 PM 11:30 PM Complete Description: The EHR Helpdesk Analyst provides advanced technical support for the Epic electronic health record (EHR) system and related clinical applications acro

Help Desk Support Technician

ConsultNet, LLC

Remote or Jacksonville, Florida, USA

Full-time

Title: Help Desk Support - Level II Location : Jacksonville, FL Target Start Date : ASAP Excellent opportunity to work with a great client in Jacksonville, FL. Many upcoming projects including a deployment and a refresh. A hands on position for a real go-getter! Job Description : Are you passionate about technology and enjoy solving problems? We are looking for a Help Desk Support II specialist to provide high-quality IT support to both local and remote users. This role is ideal for someone wh

IT Support Analyst

Esvee Technologies Inc

Maryland, USA

Contract

Responsible for providing user-end support of desktop and network hardware and software issues in the regional offices. Install, configure, and maintain IT systems. Monitor system performance and implement improvements, as necessary. Coordinate with vendors and other IT personnel for problem resolution. Conduct regular system audits and software updates to Ensure the security and integrity of data, network access, and backup systems. Train staff on new technologies and IT-related procedures. Doc

Junior Linux Technician

ASSYST

Sterling, Virginia, USA

Full-time

ASSYSTis seeking a skilledJunior Linux Technicianfor our headquarters inSterling, VA. Job Type: Full Time/Permanent Job Location: Sterling, Virginia (Onsite) Responsibilities: Manages Linux PC setup and deployment for new employees using standard hardware, images and softwareProvides basic helpdesk support of Linux based computer accounts, access cards, software upgrades.Assists with daily backup and infrastructure tasks.Assists with managing network printers and copiers.Tracks and monitors co

IT Help Desk Analyst 1 (evening shift) - HYBRID (2 days per week onsite)

Trinity Health

Remote or Livonia, Michigan, USA

Full-time

Employment Type: Full timeShift: Description: At least 2 days per week on-site required, in either Livonia, Michigan, or New Town Square, Pennsylvania. **NOTE: The majority of this work will be in a high volume call center style environment. **Preferred Skills: Service Now, Microsoft O365 suite, Azure, and Multi-factor authentication. Under general supervision is responsible for providing the single point of customer contact, support or resolution of basic inquiries, requests, and problems

EHR Helpdesk Analyst 2nd Shift

Sage Group

Remote

Contract

Job Title: Epic EHR Helpdesk Analyst 2nd Shift Location: RTP, NC - Remote Description: The EHR Helpdesk Analyst provides advanced technical support for the Epic electronic health record (EHR) system and related clinical applications across 13 state-operated behavioral healthcare facilities. 2nd 3 PM 11:30 PM The EHR Helpdesk Analyst provides advanced technical support for the Epic electronic health record (EHR) system and related clinical applications across 13 state-operated behavioral health

Help Desk Tier I&II

QCI/Quandrant, Inc.

Chantilly, Virginia, USA

Full-time

Help Desk Tier I&II Chantilly, VA MUST: Experienced Help Desk Tier I&II 3 - 5 years of Help Desk Tier I&II Support 3 - 5 years of Remote Troubleshooting is required 1+ years working for a Commercial company (Non Govt) or Managed Service Provider (MSP) 2 years experience installing, upgrading, repairing, moving and replacing servers, desktops, laptops and peripherals Remote Management / Monitoring (RMM) applications; Proficient with Autotask, Datto RMM, Datto Backup Systems, Microsoft 365, Son

IT Help Desk Analyst 1 (day shift) - HYBRID (2 days per week onsite)

Trinity Health

Remote or Livonia, Michigan, USA

Full-time

Employment Type: Full timeShift: Description: At least 2 days per week on-site required, in either Livonia, Michigan, or New Town Square, Pennsylvania. **NOTE: The majority of this work will be in a high volume call center style environment. **Preferred Skills: Service Now, Microsoft O365 suite, Azure, and Multi-factor authentication. Under general supervision is responsible for providing the single point of customer contact, support or resolution of basic inquiries, requests, and problems

Client looking for EHR Helpdesk Analyst at Remote

Stellar IT Solution

Remote or Durham, North Carolina, USA

Full-time, Third Party, Contract

Our Fortune 500 client is looking for an EHR Helpdesk Analyst to work on their project based out of Raleigh, NC / Remote. Job Title: EHR Helpdesk Analyst Location: Raleigh, NC / Remote Duration: 12months Job Description: The EHR Helpdesk Analyst provides advanced technical support for the Epic electronic health record (EHR) system and related clinical applications across 13 state-operated behavioral healthcare facilities. This role provides technical support to clinical and administrative sta

System Administrator

SilverEdge

Maryland, USA

Full-time

Overview SilverEdge Government Solutions is seeking a System Administrator to provide support for implementation, troubleshooting and maintenance of Information Technology (IT) systems. Manages IT system infrastructure and any processes related to these systems. Provides support to IT systems including day-to-day operations, monitoring and problem resolution for all of the client/server/storage/network devices, mobile devices, etc. Provides Tier 1 (Help Desk) and Tier 2 (Escalation) problem ide

Helpdesk Analyst 1st Shift

V-Soft Consulting Group, Inc

Remote

Contract

Helpdesk Analyst 1st Shift Primary Location: Durham, North Carolina V-Soft Consulting is currently hiring for a Helpdesk Analyst 1st Shift for our premier client in Durham, North Carolina. WHAT YOULL NEED: Technical Requirements and Certifications Epic certification in one or more modules (e.g., EpicCare, Ambulatory, Security, or Service Desk). Education and Experience Minimum of 2 years providing Epic technical support in a healthcare or clinical environment.: 2 Years. Proficient with Servi

FAA- UAS Sr. Regulatory Analyst- Advanced Air Mobility (AAM)

SAIC

Washington, District of Columbia, USA

Full-time

Job ID: 2505985 Location: WASHINGTON, DC, US Date Posted: 2025-05-22 Category: Defense/Intel Subcategory: Policy Analyst Schedule: Full-time Shift: Day Job Travel: Yes, 10 % of the Time Minimum Clearance Required: None Clearance Level Must Be Able to Obtain: Public Trust Potential for Remote Work: No Description Job Description: UAS Senior Regulatory Analyst Researches and drafts regulatory documents and reviews documents for accuracy, completeness, and compliance with appropriate req

IT Onsite Field Technician

The Reynolds and Reynolds Company

Fairfax, Virginia, USA

Full-time

As an IT Onsite Field Technician, you will be heavily focused on providing services through Proton Dealership IT - a division of The Reynolds and Reynolds Company. Proton is an IT company that provides support and amazing customer service to automotive dealerships across the nation. IT support is a commodity but AMAZING customer service is not! As an IT Onsite Field Technician, you will be the first line of contact for all technical concerns onsite at your assigned accounts. In this role, you wi

MARS Pursuit - Fall 2025

SAIC

Washington, District of Columbia, USA

Full-time

Job ID: 2507237 Location: WASHINGTON, DC, US Date Posted: 2025-07-03 Category: Information Technology Subcategory: Data Scientist Schedule: Full-time Shift: Day Job Travel: Yes, 25 % of the Time Minimum Clearance Required: TS/SCI with Poly Clearance Level Must Be Able to Obtain: None Potential for Remote Work: No Description SAIC is seeking talented individuals to support a comprehensive set of system/software engineering and Information Technology (IT) services to maintain, sustain,

Service Desk Technician (Secret Or Top Secret Clearance Required)

TEKsystems c/o Allegis Group

Falls Church, Virginia, USA

Full-time

This position requires an active DoD Clearance (Secret, Top Secret, Top Secret/SCI) or the ability to be obtain an (Interim Secret, Interim Top Secret) Because an active or interim DoD clearance is required, U.S. Citizenship is required Description "A Service Desk Analyst (mid) provides Tier 1 customer support/service to all end users who utilize any of the tools or applications within the application platform. Key Role: Works independently, with some guidance, and applies industry knowledge to

Service Desk Technician

TriosysIT Inc.

Washington, District of Columbia, USA

Contract, Third Party

Duties & Responsibilities: a. Respond to service requests and service incidents reported by staff via phone, email, or web portal. Ensure information is accurately entered into the ticketing system and that all assigned tickets are tracked and managed to resolution within defined service level agreements. b. Ability to provide tier 1 and tier 2 support for a Windows-based desktop environment, including common desktop applications such as Microsoft365 and Adobe, as well as managing user accounts

Data Analyst - Mid

Jacobs

Washington, District of Columbia, USA

Full-time

As a Top Secret Data Analyst for this program, you will be working in an organization that's mission is to develop and operate the best possible software for critical national security enterprise applications. This organization leverages SCRUM and SAFE Agile software development methodology and strong Dev Ops practices. You will be responsible for performing analysis on relevant information from a variety of sources to prepare documents, reports, summaries and replies to inquiries, ensuring acc

Service Desk Analyst

TEKsystems c/o Allegis Group

Maryland, USA

Full-time

The Service Desk Analyst has a very wide array of tasks all surrounding in-bound contacts via phone calls, emails, and chats. The calls vary from a very quick password reset that require very little effort, to mid-level troubleshooting to triage and/or resolve issues. Experience: 1-2 years of helpdesk / call center experience 1-2 years of experience working with "help desk ticketing tools" i.e. Service Now, Ivanti Experience supporting Work from Home end-users Experience working remotely yet as

Service Desk Manager - (TS clearance, SCI eligibility) - Onsite

Akima, LLC

Alexandria, Virginia, USA

Full-time

SUVI is seeking a Service Desk Manager to oversee and manage Information Technology support services in alignment with the mission of the Government. The ideal candidate will provide leadership for the IT Service Desk team and ensure efficient, effective, and high-quality support across the organization. To join our team of outstanding professionals, apply today! Responsibilities Oversee the daily operations of the organization's IT Service Desk, providing support for computer systems, networks