help desk jobs in washington, dc

Washington, District of Columbia

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Yesterday

Position Summary The Help Desk Technician provides firstline technical support to District government employees, ensuring timely resolution of IT issues and exceptional customer service. This role supports District s mission by maintaining reliable access to technology services, troubleshooting hardware and software problems, and escalating complex issues to the appropriate teams. Key Responsibilities Technical Support & Troubleshooting Provide Tier 1 and Tier 2 support for desktops, laptops, mo

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Third Party, Contract

Depends on Experience

Senior Help Desk Engineer

Bethesda, Maryland

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20d ago

Job Title: Senior Help Desk Engineer Location: Onsite 5 days a week in Bethesda, Maryland Type: Contract Compensation: $80,000 - $95,000 annually Contractor Work Model: Onsite Security Clearance: US Citizenship required Responsibilities Manage and coordinate the activities of the onsite and offshore help desk team. Serve as an escalation point for complex technical issues. Monitor ticket queues and ensure SLAs are met. Identify recurring issues and recommend process or infrastructure impro

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Third Party, Contract

$95000

Help Desk Specialist

Falls Church, Virginia

•

Yesterday

We are a federal IT company on a mission to make customer experience (CX) the center of every government solution. Technology is our Passion. People are our Purpose. We know tech, but we love people. NuAxis is home to thinkers and feelers; engineers and artists. We work hard and support each other along the way. Teamwork is more than just a buzzword for us, it's a state of mind. We believe happy employees do amazing work, so join our team NOW. We are seeking a Help Desk Specialist to support en

Full-time

Help Desk Technician - DAYS - TS/SCI W/ POLY

Annapolis, Maryland

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Today

Type of Requisition: Regular Clearance Level Must Currently Possess: Top Secret/SCI Clearance Level Must Be Able to Obtain: Top Secret SCI + Polygraph Public Trust/Other Required: None Job Family: Technical Support Services Job Qualifications: Skills: Customer Care, Help Desk Support, IT Help Desk Certifications: CompTIA Security+ CE | CompTIA - CompTIA Experience: 3 + years of related experience ship Required: Yes Job Description: HELP DESK TECHNICIAN SHIFT: DAYS - 0600 - 1400 DAYS: M

Full-time

USD 33.97 per hour

Help Desk Program Manager

Washington, District of Columbia

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Today

Type of Requisition: Regular Clearance Level Must Currently Possess: Top Secret Clearance Level Must Be Able to Obtain: Top Secret/SCI Public Trust/Other Required: None Job Family: Program Delivery and Execution Job Qualifications: Skills: ITIL Management, IT Program Management, IT Service Management (ITSM) Certifications: None Experience: 10 + years of related experience ship Required: Yes Job Description: Seize your opportunity to make a personal impact as a Program Manager supporting

Full-time

USD 148,750.00 - 201,250.00 per year

Mid-level Help Desk Support Technician

Washington, District of Columbia

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Today

Req ID: 40178 Summary Mid-level Help Desk Support Technician Navy Yard, Washington, DC Are you ready to enhance your skills and build your career in a rapidly evolving business climate? Are you looking for a career where professional development is embedded in your employers core culture? If so, Chenega Military, Intelligence & Operations Support (MIOS) could be the place for you! Join our team of professionals who support large-scale government operations by leveraging cutting-edge technolo

Full-time

USD 38.00 per hour

Help Desk Shift Lead

Falls Church, Virginia

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Today

Job Description Everforth ECS is seeking a Help Desk Shift Lead to work in the National Capital Region covering the Pentagon, Falls Church, and Fairfax . Please Note: This position is contingent upon contract award. The War Data Platform (WDP) is a key initiative within the U.S. Department of War's (DoW) AI-First strategy introduced in early 2026. The WDP focuses on operational warfighting data and aims to accelerate the deployment of artificial intelligence (AI) on the battlefield. The WDP exte

Full-time

Mid-level Help Desk Support Technician

Washington, District of Columbia

•

Today

Req ID: 39823 Summary Mid-level Help Desk Support Technician Navy Yard, Washington, DC Are you ready to enhance your skills and build your career in a rapidly evolving business climate? Are you looking for a career where professional development is embedded in your employers core culture? If so, Chenega Military, Intelligence & Operations Support (MIOS) could be the place for you! Join our team of professionals who support large-scale government operations by leveraging cutting-edge technolo

Full-time

USD 28.05 - 38.00 per hour

Tier 1 Help Desk Analyst

Arlington, Virginia

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Today

Req ID: 40656 Summary Tier 1 Help Desk Analyst Arlington, VA Are you ready to enhance your skills and build your career in a rapidly evolving business climate? Are you looking for a career where professional development is embedded in your employers core culture? If so, Chenega Military, Intelligence & Operations Support (MIOS) could be the place for you! Join our team of professionals who support large-scale government operations by leveraging cutting-edge technology and take your career to

Full-time

Tier 2 Help Desk Analyst

Arlington, Virginia

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Today

Req ID: 40548 Summary Tier 2 Help Desk Analyst Arlington, VA Are you ready to enhance your skills and build your career in a rapidly evolving business climate? Are you looking for a career where professional development is embedded in your employers core culture? If so, Chenega Military, Intelligence & Operations Support (MIOS) could be the place for you! Join our team of professionals who support large-scale government operations by leveraging cutting-edge technology and take your career to

Full-time

Tier 2 Help Desk Analyst

Arlington, Virginia

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Today

Req ID: 40431 Summary Tier 2 Help Desk Analyst Arlington, VA Are you ready to enhance your skills and build your career in a rapidly evolving business climate? Are you looking for a career where professional development is embedded in your employers core culture? If so, Chenega Military, Intelligence & Operations Support (MIOS) could be the place for you! Join our team of professionals who support large-scale government operations by leveraging cutting-edge technology and take your career to

Full-time

Help Desk Technician

Washington, District of Columbia

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Today

FULLY ONSITE (5 DAYS/WEEK) WASHINGTON D.C. Help Desk Technician Core Competencies: Provide technical support to client end-user desktops, laptops with docking stations and mobile devices. This includes supporting a variety of enterprise-standard software and hardware, and handling problems such as computer viruses, network login and connectivity issues, among others. Respond to client requests for help, diagnose problems, and identify and apply the appropriate resolution or find resources to so

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Contract

Help Desk Technician

Washington, District of Columbia

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Today

100% ONSITE - 5 DAYS/WEEK - WASHINGTON D.C. Job Description: Help Desk Technician Core Competencies: Provide technical support to client end-user desktops, laptops with docking stations and mobile devices. This includes supporting a variety of enterprise-standard software and hardware, and handling problems such as computer viruses, network login and connectivity issues, among others. Respond to client requests for help, diagnose problems, and identify and apply the appropriate resolution or f

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Contract

Help Desk Technician- MIDS - TS/SCI W/ POLY

Annapolis, Maryland

•

Today

Type of Requisition: Regular Clearance Level Must Currently Possess: Top Secret/SCI Clearance Level Must Be Able to Obtain: Top Secret SCI + Polygraph Public Trust/Other Required: None Job Family: Technical Support Services Job Qualifications: Skills: Customer Service, Technical Support, Troubleshooting Certifications: Security+, CE - CompTIA - Security+ CE - CompTIA - CompTIA - Security+ CE - CompTIA Experience: 2 + years of related experience ship Required: Yes Job Description: Help De

Full-time

USD 24.11 - 32.63 per hour

Help Desk Technician Tier III - TS/SCI with Polygraph

Washington, District of Columbia

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Today

Type of Requisition: Regular Clearance Level Must Currently Possess: Top Secret/SCI Clearance Level Must Be Able to Obtain: Top Secret SCI + Polygraph Public Trust/Other Required: None Job Family: Technical Support Services Job Qualifications: Skills: End Users, Hardware Troubleshooting, Remote Support Certifications: None Experience: 3 + years of related experience ship Required: Yes Job Description: *Position is currently located in Elkridge, MD and will relocate to another site in the

Full-time

USD 30.65 - 41.47 per hour

IT Help Desk Manager

Hybrid in Bethesda, Maryland

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4d ago

About UVS Infotech: UVS InfoTech is a Laurel, Maryland-based IT System Integrator with expertise in Emerging Technologies: Artificial Intelligence, Machine Learning, Robotic Process Automation, Blockchain, Identity & Access Management, Identity Proofing HYBRID POSITION: with Onsite in BETHESDA, MARYLAND Position Description: UVS InfoTech is seeking an experienced IT Help Desk Manager who will be responsible for leading and overseeing the day-to-day operations of the IT Help Desk / Service Desk f

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Contract

Depends on Experience

Help Desk Manager

Washington, District of Columbia

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Today

Job Title: Help Desk Manager Clearance Required: Active Secret Work Location: Hybrid - Washington, DC (Remote & Onsite Required) Alpha Omega is seeking a highly motivated, customer-oriented, dual-role Helpdesk Manager with infrastructure and Systems Administrator experience to join our team. The selected candidate will be responsible for all aspects of windows server administration to include version upgrades, migrations, and application and server patching. May develop, run tests on, implement

Full-time

USD 88,000.00 - 135,000.00 per year

Enterprise Help Desk (EHD) Tier 1

Lorton, Virginia

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Today

At Leidos, we deliver innovative solutions through the efforts of our diverse and talented people who are dedicated to our customers' success. We empower our teams, contribute to our communities, and operate sustainably. Everything we do is built on a commitment to do the right thing for our customers, our people, and our community. Our Mission, Vision, and Values guide the way we do business. The Mission Enablement Center (MDEC) is seeking an experienced Enterprise Help Desk (EHD) Tier 1 Agent

Full-time

USD 45,500.00 - 82,250.00 per year

Help Desk Manager

Chantilly, Virginia

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Today

GxNext is looking for a Help Desk Manager who would be responsible for leading a team of technical support specialists, overseeing the day-to-day operations of a help desk, ensuring timely and effective resolution of user issues by managing workflows, monitoring performance metrics, training staff, and collaborating with other departments to maintain high customer service standards. Responsibilities Manage daily help desk operations, ensuring 24/7 coverageLead and manage Level II Help Desk Tech

Full-time

USD 92,300.00 - 166,850.00 per year

Tier 2 Help Desk Analyst

Ashburn, Virginia

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Today

Job ID: 2612465 Location: Ashburn, VA, US Date Posted: 2026-05-12 Category: Engineering and Sciences Subcategory: Solutions Delivery Schedule: Full-Time Shift: Day Job Travel: No Minimum Clearance Required: None Clearance Level Must Be Able to Obtain: Public Trust Potential for Remote Work: ORA_HYBRID Description SAIC is currently seeking a motivated, career and customer-oriented Help Desk Analyst (Senior) to join our team to begin an exciting and challenging career in Ashburn, VA. Th

Full-time

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help desk jobs in Washington, DC, USA