help desk Jobs in washington, dc

1 - 20 of 266 Jobs

Help DeskJob Title - Help Desk

Dexian DISYSCompany Name - Dexian DISYS

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Washington, District of Columbia, USA

Contract

ITS Client Services (ITSCS) prides itself on enabling and delivering IT support to staff whose global mandate is to help reduce extreme poverty and promote shared prosperity. This includes providing support to clients both at headquarters (HQ) and in country offices (CO) through a wide range of job duties including IT support and troubleshooting of provisioned hardware, software and applications, IT client training and outreach,direct desk side/remote support, virtual walk-ins, virtual meeting s

Tier II Help Desk Tech - Secret Clearance RequiredJob Title - Tier II Help Desk Tech - Secret Clearance Required

Mindbank Consulting GroupCompany Name - Mindbank Consulting Group

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Washington, District of Columbia, USA

Contract

NO THIRD PARTIESPLEASE READ QUALIFICATIONS BEFORE APPLYING4/28/2025: This position is currently on hold. Interested applicants may still apply, and we will be in contact with qualified applicants when the position re-opens. Mindbank Consulting Group has an immediate need for a Tier II Help Desk Technician. This position is 100% onsite at the Navy Yard in Washington, DC. Candidates must have at least a Secret clearance; an unexpired Security+ certification is preferred but not required. This pos

Help DeskJob Title - Help Desk

Softthink Solutions, Inc.Company Name - Softthink Solutions, Inc.

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Washington, District of Columbia, USA

Contract

JOB DESCRIPTION: Help Desk Personnel shall meet the following requirements: A degree in Computer Science, Information Systems, Software Engineering or other related analytical,scientific or technical discipline. A BS/BA is highly preferred. CompTIA A+ or Google IT Support Professional Certification highly preferred.ITIL Certification highly preferred.Must have five (5) years of continuous experience in performing Help Desk Support role and duties.Ability to work independently and also collaborat

Help DeskJob Title - Help Desk

QCI/Quandrant, Inc.Company Name - QCI/Quandrant, Inc.

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Washington, District of Columbia, USA

Full-time

IT Support Specialist Washington, DC / Chantilly, VA / Quantico, VA MUST: Active Top Secret clearance required Experienced in IT Support / Help Desk Tier I&II 2+ year of professional IT Support, Laptop, Mobile Device, Desktop Support, Deskside Support required 2+ years Remedy Ticketing 2+ years Active Directory 2+ years of Desktop, Desk Side Support, Troubleshooting Security+ CE (nice to have, not required) Ability to lift up to 50lbs, must be physically able to walk, squat, bend, twist, lift

Help Desk Specialist IJob Title - Help Desk Specialist I

NuAxis LLCCompany Name - NuAxis LLC

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Washington, District of Columbia, USA

Full-time

We are a federal IT company on a mission to make customer experience (CX) the center of every government solution. Technology is our Passion. People are our Purpose. We know tech, but we love people. NuAxis is home to thinkers and feelers, engineers and artists. We work hard and support each other along the way. Teamwork is more than just a buzzword for us, it's a state of mind. We believe happy employees do amazing work, so join our team NOW! We are currently seeking a talented and motivated H

Help Desk AnalystJob Title - Help Desk Analyst

DMICompany Name - DMI

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Arlington, Virginia, USA

Full-time

About DMI DMI is a leading provider of digital services and technology solutions, headquartered in Tysons Corner, VA. With a focus on end-to-end managed IT services, including managed mobility, cloud, cybersecurity, network operations, and application development, DMI supports public sector agencies and commercial enterprises around the globe. Recognized as a Top Workplace, DMI is committed to delivering secure, ef?cient, and cost-effective solutions that drive measurable results. Learn more at

Help Desk Analyst IIIJob Title - Help Desk Analyst III

Robert HalfCompany Name - Robert Half

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Washington, District of Columbia, USA

Contract

Description We are looking for a skilled Help Desk Analyst to provide comprehensive technical support and ensure seamless IT operations within our organization. This role involves troubleshooting hardware, software, and network issues while delivering exceptional customer service to internal users and clients. This is a long-term contract position based in Washington, District of Columbia. Responsibilities: Deliver expert technical support for workstations, applications, and procedures, addres

Helpdesk Support Section LeadJob Title - Helpdesk Support Section Lead

Cayuse Shared ServicesCompany Name - Cayuse Shared Services

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Joint Base Andrews, Maryland, USA

Full-time

Overview Primary Focus The Helpdesk Support Section Lead will provide daily support to local and remote users supporting ANGRC. All duties and responsibilities performed in accordance with the Core Values of Cayuse. Responsibilities Job Responsibilities Shall support Help Desk operations and maintenance.Responsible for the application of system analysis techniques and procedures, includingconsulting with users, to determine hardware, software or system functional specificationsMeet daily IT op

Help Desk Analyst IIJob Title - Help Desk Analyst II

Robert HalfCompany Name - Robert Half

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Washington, District of Columbia, USA

Contract

Description We are seeking a Help Desk Analyst II for a contract employment opportunity in the information technology department based in Washington, District of Columbia. The primary role is to provide comprehensive support and maintenance, including printer/copiers, equipment maintenance and service, storage room maintenance, desk setups, and A/V support. Responsibilities: Deliver a high standard of customer service while supporting office staff in a dynamic environment. Handle the setup and

Help Desk Technician - TS/SCI w. CI PolygraphJob Title - Help Desk Technician - TS/SCI w. CI Polygraph

General DynamicsCompany Name - General Dynamics

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Washington, District of Columbia, USA

Full-time

Type of Requisition: Regular Clearance Level Must Currently Possess: Top Secret/SCI Clearance Level Must Be Able to Obtain: Top Secret SCI + Polygraph Public Trust/Other Required: None Job Family: Help Desk Job Qualifications: Skills: Customer Service, Help Desk Support, Troubleshooting Certifications: None Experience: 4 + years of related experience ship Required: Yes Job Description: Help Desk Technician Transform technology into opportunity as a Help Desk Technician with GDIT. A care

F-35 Help Desk Specialist | Secret clearanceJob Title - F-35 Help Desk Specialist | Secret clearance

General DynamicsCompany Name - General Dynamics

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Arlington, Virginia, USA

Full-time

Type of Requisition: Regular Clearance Level Must Currently Possess: Secret Clearance Level Must Be Able to Obtain: Secret Public Trust/Other Required: None Job Family: Help Desk Job Qualifications: Skills: Computer Support, Help Desk Support, Remedy Help Desk Certifications: None Experience: 5 + years of related experience ship Required: Yes Job Description: Transform technology into opportunity as a Help Desk Specialist with GDIT. A career in enterprise IT means connecting and enhancin

Help Desk Technician Mid-level - Active Top Secret RequiredJob Title - Help Desk Technician Mid-level - Active Top Secret Required

General DynamicsCompany Name - General Dynamics

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Washington, District of Columbia, USA

Full-time

Type of Requisition: Regular Clearance Level Must Currently Possess: Top Secret Clearance Level Must Be Able to Obtain: Top Secret/SCI Public Trust/Other Required: None Job Family: Systems Administration Job Qualifications: Skills: Customer Service, Information Technology (IT) Support, Microsoft Office Certifications: None Experience: 3 + years of related experience ship Required: Yes Job Description: GDIT has an amazing opportunity for a Help Desk Technician to provide world-class IT su

Junior Help Desk Support Services SpecialistJob Title - Junior Help Desk Support Services Specialist

Decisionpoint CorporationCompany Name - Decisionpoint Corporation

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Arlington, Virginia, USA

Full-time

Overview DecisionPoint is currently looking for a Junior Help Desk Support Services Specialist in support of The Department of State Office of Inspector General (OIG). This position is on-site in Arlington, VA. Duties & Responsibilities Provide support in OIG enterprise Desktop and thin client production environment, and the completion of system enhancements, upgrades, patches, vulnerability mitigation and migrations. This support should include the use of standard processes, best practices and

Help Desk ManagerJob Title - Help Desk Manager

Robert HalfCompany Name - Robert Half

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Washington, District of Columbia, USA

Full-time

Description We are offering a contract to permanent employment opportunity for a Help Desk Manager in the office. The role involves managing the day-to-day operations of the service desk in the Information Technology industry. The Help Desk Manager will supervise the Service Desk Analysts, ensuring all support requests are handled effectively and efficiently. Responsibilities Supervise the Service Desk Analysts and Senior Service Desk Analysts, providing guidance and support to ensure high-qual

Junior Help Desk Technician - All shifts available - Active Top Secret requiredJob Title - Junior Help Desk Technician - All shifts available - Active Top Secret required

General DynamicsCompany Name - General Dynamics

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Washington, District of Columbia, USA

Full-time

Type of Requisition: Regular Clearance Level Must Currently Possess: Top Secret Clearance Level Must Be Able to Obtain: Top Secret/SCI Public Trust/Other Required: None Job Family: Systems Administration Job Qualifications: Skills: Customer Service, Information Technology (IT) Support, Problem Resolution Certifications: None Experience: 3 + years of related experience ship Required: Yes Job Description: *Shift options listed at the bottom. GDIT has an amazing opportunity for a Help Desk

Associate Help Desk Technician - All shifts available - Active Top Secret requiredJob Title - Associate Help Desk Technician - All shifts available - Active Top Secret required

General DynamicsCompany Name - General Dynamics

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Washington, District of Columbia, USA

Full-time

Type of Requisition: Regular Clearance Level Must Currently Possess: Top Secret Clearance Level Must Be Able to Obtain: Top Secret/SCI Public Trust/Other Required: None Job Family: Systems Administration Job Qualifications: Skills: Customer Service, Information Technology (IT) Support, Problem Resolution Certifications: None Experience: 4 + years of related experience ship Required: Yes Job Description: *Shift options listed at the bottom. GDIT has an amazing opportunity for a Help Desk

Monitoring and Incident Response Help Desk ManagerJob Title - Monitoring and Incident Response Help Desk Manager

Evolver FederalCompany Name - Evolver Federal

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Washington, District of Columbia, USA

Full-time

Evolver Federal is seeking a Monitoring and Incident Response Help Desk Manager to satisfy a requirement for a potential government client. Responsibilities: The Monitoring and Incident Response Help Desk Manager will oversee their team in handling incidents related to ServiceNow, WAN, DNS/firewall, SSLV Bypass Requests, and Blue Coat Waiver tickets. They will support and resolve major P1/P2 issues and escalate other incidents as needed. The candidate must be based in the Capital Region. The Mo

Help Desk AnalystJob Title - Help Desk Analyst

Dunhill Professional SearchCompany Name - Dunhill Professional Search

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Arlington, Virginia, USA

Full-time

Help Desk Analyst Secret Clearance Required We are looking for a candidate that has a knack for clear communication, a patient demeanor, and experience in a fast-paced technical support environment to work fully remote supporting a program working with the Army. Job Description: Your daily responsibilities will include addressing a wide range of incidents and managing service requests through the ServiceNow ticketing platform. This position requires a proactive approach to problem-solving and

Infrastructure Help Desk CoordinatorJob Title - Infrastructure Help Desk Coordinator

DMICompany Name - DMI

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Washington, District of Columbia, USA

Full-time

Sr. Helpdesk SpecialistJob Title - Sr. Helpdesk Specialist

LeidosCompany Name - Leidos

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Fort Belvoir, Virginia, USA

Full-time

Job DescriptionDescription Leidos is seeking an Tier 2 Helpdesk Specialist to support large-scale migration and operations on a large, high-profile DOD contract in Fort Belvoir, VA. The I3TS program provides enterprise-wide IT support to enable DTRA s Information Management & Technology Directorate (ITD) to consolidate, modernize, and continuously innovate the delivery of IT services and mission capabilities to DTRA s internal and external mission partners operating in CONUS and OCONUS locations