helpdesk engineer Jobs in pennsylvania

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Help Desk Support

Randstad Digital

Pennsylvania, USA

Contract

job summary: Job Description Looking for candidates with 0-2 years of technical support (preferably phone support) candidates who are interested in providing technical support to employees, contractors and consultants Candidate will be the answering the initial technical phone call. If he/she cannot provide the technical support, they will open a ticket for 1st or 2nd level support to resolve the issue! With oversight, provides entry level production and non-production support of applications

Service Desk Analyst

Phoenix Technology Partners, LLC

Chadds Ford, Pennsylvania, USA

Contract

Seeking customer service oriented Service Desk Specialist to provide technical support to users in an efficient and accurate manner. Solve basic technical problems and provide support for all assigned areas. Responsibilities Provide first level contact and convey resolutions to customer issues Properly escalate unresolved queries to the next level of support Track, route and redirect problems to correct resources Update customer data and produce activity reports Walk customers through problem so

Help Desk Support

Randstad Digital

Pennsylvania, USA

Contract

job summary: Job Description Looking for candidates with 0-2 years of technical support (preferably phone support) candidates who are interested in providing technical support to employees, contractors and consultants Candidate will be the answering the initial technical phone call. If he/she cannot provide the technical support, they will open a ticket for 1st or 2nd level support to resolve the issue!With oversight, provides entry level production and non-production support of applications a

Help Desk Representative

Innova Solutions, Inc

Cranberry Township, Pennsylvania, USA

Full-time

Innova Solutions is immediately hiring for a Help Desk Representative Position type: Fulltime/Contract Location: Cranberry Township, PA - 16066 Duration: 04 Months Shift: Mon-Fri 7:00am-4:00pm. Hybrid Role (3 Days in Office, 2 Days Remote) As a Help Desk Representative you will: Provides support to end users and IT systems on a variety of issues.Identifies, researches, and resolves technical problems.Responds to telephone calls, emails, and personnel requests for technical support.Performs pro-a

NOC Technician / Support Technician / Help Desk

DVI Technologies, Inc.

Pittsburgh, Pennsylvania, USA

Contract

Role :NOC Technician / Support Technician / Help Desk Location : Pittsburgh , PA DQE Network operations center (NOC) technicians have three primary responsibilities: Tier 1 support for all calls to DQE call center and support requests placed online. Proactive network monitoring Manage trouble ticket queue. NOC technicians provide tier 1 technical support for calls to the DQE call center and support requests submitted online. NOC technicians will be responsible for collecting all pertinent info

IT Support Specialist

Peterson Technology Partners

Hazleton, Pennsylvania, USA

Contract

Role overview: The pace of the Packaging world market changes are driving both bottom line cost pressures and requiring heightened agility to deliver innovation and operational excellence. The field operations specialist is a key player in delivering innovative new ideas and support processes in landscape of sites. Responsible for delivering the IT services for a site or multiple sites to reach a ratio of 300 or more PCs, Servers, Printers, and Local Network equipment managed per FTE Manages all

General Engineer

USAJOBS

Jefferson Hills, Pennsylvania, USA

Contract

Duties As a General Engineer, you will: Serve as the Institute's technical authority for general engineering and facilities management services for Centers for Disease Control/National Institute for Occupational Safety and Health (CDC/NIOSH) operations at various locations. Plan, implement, and monitor programs for preventive and demand maintenance of buildings, building systems, equipment, grounds, utilities, etc., including development and monitoring of maintenance service contracts. Serve a

Helpdesk Technician

APN Software Services, Inc

Murrysville, Pennsylvania, USA

Full-time

Title: Product Support Representative Software Support Services Location: Murrysville, PA Duration: 6 months contract to start Description: Details: Rotating schedule, 8am-8pm to be discussed during interview process Client-facing role, drug screen required Hybrid role, candidates must be able to be onsite at 1010 Murry Ridge Ln. Murrysville, PA on a regular cadence TBD by hiring manager in the interview process Position contains ~50% technical experience and 50% customer service exp, please en

Support Analyst

Zachary Piper Solutions, LLC

Philadelphia, Pennsylvania, USA

Full-time

Piper Companies is looking for a Support Analyst to join an petrochemical organization based out of southern Philadelphia. This is a full-time, onsite position. Essential Duties of the Support Analyst: Desktop/application supportInstall, configure VoIP devicesHandle internal, Tier I tickets Qualifications of the Support Analyst: 2-3 years Help Desk/ Desktop Support ExperienceA+, Network + certifications are a plusDesire to learn and grow in careerCandidate must pass a drug screen and backgroun

IT Help Desk/ Desktop/ IT Support / Field Tech

Beacon Hill Staffing Group

Pittsburgh, Pennsylvania, USA

Contract

Beacon Hill Technologies is looking for Help Desk, Desk Top, Field Tech, and IT Support professionals to work on Contract, Contract to Hire, and Direct Hire with our clients in the Pittsburgh area. Beacon Hill is an Equal Opportunity Employer that values the strength diversity brings to the workplace. Individuals with Disabilities and Protected Veterans are encouraged to apply. If you would like to complete our voluntary self-identification form, please or copy and paste the following link int

Help Desk Analyst

Capricorn Systems, Inc.

Harrisburg, Pennsylvania, USA

Contract

Job Title: Help Desk Analyst Work Location: Harrisburg, PA Duration: Long term Extendable Job Description: The Help Desk Analyst analyzes and troubleshoots computer support problems and applies an understanding of computer software and hardware products and services to resolve user problems. The Help Desk Analyst is knowledgeable on the usage and support of the products that run on the Windows operating system. The Help Desk Analyst provides hands-on technical assistance to business and techn

IT Support

The Denzel Group

York, Pennsylvania, USA

Full-time

The Denzel Group has been selected to find and place an IT Support Technician in an award-winning firm in York, PA. This is a direct hire opportunity. Our client is in need of a mid-level IT Support Technician that will provide support for a multiple locations, manage trouble tickets, and provide deskside support. Requirements: 3-5 years of Helpdesk or Desktop Supporting multiple locations, including remote client supportMicrosoft Products, Printers, Toners, Office Automation, Network and Sec

IT Help Desk

Akkodis

Erie, Pennsylvania, USA

Full-time

Akkodis is partnering with a Fortune 500 company in Erie, PA, recruiting customer service-oriented candidates to provide technical support in their state-of-the-art call center. Technical support will include troubleshooting hardware, OEM software, and proprietary client software. Pay Rate: $17 per hour The IT Help Desk Technician requires candidates to have a high level of customer service and a tech savvy nature, as well as the ability to communicate proficiently over the phone. Candidates wi

Helpdesk Administrator

Motion Recruitment Partners, LLC

Philadelphia, Pennsylvania, USA

Full-time

An automation firm that partners with some of the biggest robotics brands and Fortune 500 businesses, is seeking a helpdesk administrator on a contract basis. In this position, you'll be handling 30 internal user needs, setting up new PCs, changing passwords, managing Google Suite accounts, and providing level 1 desktop assistance in a mixed Windows and Linux environment. They are seeking a person who can assist users with different demands and who possesses a good technical grasp. In this helpd

Helpdesk Support Specialist

Mitchell Martin, Inc.

Audubon, Pennsylvania, USA

Full-time, Contract

Our client is a leading musculoskeletal solutions company and is driving significant technological advancements across a complete suite of products is looking for an Helpdesk Support SpecialistLocation: Audubon, PA Type: Full-TimePosition Summary: The IT Support Specialist will be responsible for providing technical support via phone, email, and web for Network and Software related issues. The individual is responsible for problem analysis, documentation, resolution and escalation.Essential Func

IT Support Analyst

TEKsystems c/o Allegis Group

Klingerstown, Pennsylvania, USA

Full-time

Description: Provide IT technical support on a variety of issues for typical office work as well as manufacturing plants. The individual would have limited supervision in day-to-day efforts, responding as necessary to immediate support requests while also identifying and implementing longer term projects. This position may resolve routine issues but is expected to engage, advise and assist other IT teams/Plant management on solution recommendations and/or implementations. Skills: Technical suppo

IT Support Analyst

TEKsystems c/o Allegis Group

Klingerstown, Pennsylvania, USA

Full-time

Description: Provide IT technical support on a variety of issues for typical office work as well as manufacturing plants. The individual would have limited supervision in day-to-day efforts, responding as necessary to immediate support requests while also identifying and implementing longer term projects. This position may resolve routine issues but is expected to engage, advise and assist other IT teams/Plant management on solution recommendations and/or implementations. Skills: Technical suppo

IT Support Analyst

TEKsystems c/o Allegis Group

Klingerstown, Pennsylvania, USA

Full-time

Description: Provide IT technical support on a variety of issues for typical office work as well as manufacturing plants. The individual would have limited supervision in day-to-day efforts, responding as necessary to immediate support requests while also identifying and implementing longer term projects. This position may resolve routine issues but is expected to engage, advise and assist other IT teams/Plant management on solution recommendations and/or implementations. Skills: Technical suppo

IT Support Analyst

TEKsystems c/o Allegis Group

Klingerstown, Pennsylvania, USA

Full-time

Description: Provide IT technical support on a variety of issues for typical office work as well as manufacturing plants. The individual would have limited supervision in day-to-day efforts, responding as necessary to immediate support requests while also identifying and implementing longer term projects. This position may resolve routine issues but is expected to engage, advise and assist other IT teams/Plant management on solution recommendations and/or implementations. Skills: Technical suppo

Help Desk Analyst

DMV IT Consulting

Pennsylvania, USA

Full-time

Responsibilities: 1. Responds to and diagnoses problems through discussion with users. 2. Ensures a timely process through which problems are controlled, including problem recognition, research, isolation, resolution, and follow-up steps. 3. Supervises operation of help desk and serves as focal point for customer concerns. 4. Provides support to end users on a variety of issues. 5. Identifies, researches, and resolves technical problems. 6. Responds to telephone calls, emails, and personnel requ