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Service Desk Analyst

TEKsystems

•

Remote or Maryland, USA

Full-time

Our client is seeking a detail-oriented and customer-focused professional to join our team in a help desk support role. The ideal candidate will manage and resolve an average of 25-30 customer interactions daily, serving as the primary point of contact for end-user technical issues. Key Responsibilities: Serve as a customer advocate, ensuring timely and effective resolution of issues.Apply intermediate to advanced troubleshooting skills to diagnose and resolve technical problems.Handle incoming
Posted 2 days ago | Updated 12 hours ago

Service Desk Analyst

TEKsystems c/o Allegis Group

•

Maryland, USA

Full-time

Our client is seeking a detail-oriented and customer-focused professional to join our team in a help desk support role. The ideal candidate will manage and resolve an average of 25-30 customer interactions daily, serving as the primary point of contact for end-user technical issues. Key Responsibilities: Serve as a customer advocate, ensuring timely and effective resolution of issues.Apply intermediate to advanced troubleshooting skills to diagnose and resolve technical problems.Handle incoming
Posted 3 days ago | Updated 11 hours ago

IT Support Engineer

Alleare Consulting

•

Wooster, Ohio, USA

Full-time

IT Support Engineer Fulltime Wooster, Ohio (on-site) IMMEDIATE NEW JOB OPENING for an IT Support Engineer to join our client s team and work on-site at their Wooster, Ohio office. This role will work the 9AM-6PM shift. The IT Support Engineer will be a junior to mid-level (Field) IT Support Engineer. This role will support the local branch office and corporate office as well as manufacturing plants; there will be some minimal travel locally. Candidate should also be willing to travel occasio
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Posted 17 days ago

Conlan Analyst

Gainwell Technologies LLC

•

Los Angeles, California, USA

Full-time

Great companies need great teams to propel their operations. Join the group that solves business challenges and enhances the way we work and grow. Working at Gainwell carries its rewards. You'll have an incredible opportunity to grow your career in a company that values your contributions and puts a premium on work flexibility, learning, and career development. Summary Summary: As a Conlan Analyst at Gainwell, you can contribute your skills as we harness the power of technology to help our clie
Posted 17 days ago | Updated 10 hours ago

Conlan Analyst

Gainwell Technologies LLC

•

San Francisco, California, USA

Full-time

Great companies need great teams to propel their operations. Join the group that solves business challenges and enhances the way we work and grow. Working at Gainwell carries its rewards. You'll have an incredible opportunity to grow your career in a company that values your contributions and puts a premium on work flexibility, learning, and career development. Summary Summary: As a Conlan Analyst at Gainwell, you can contribute your skills as we harness the power of technology to help our clie
Posted 17 days ago | Updated 10 hours ago

Conlan Analyst

Gainwell Technologies LLC

•

San Diego, California, USA

Full-time

Great companies need great teams to propel their operations. Join the group that solves business challenges and enhances the way we work and grow. Working at Gainwell carries its rewards. You'll have an incredible opportunity to grow your career in a company that values your contributions and puts a premium on work flexibility, learning, and career development. Summary Summary: As a Conlan Analyst at Gainwell, you can contribute your skills as we harness the power of technology to help our clie
Posted 17 days ago | Updated 10 hours ago

MSP L3 Remote Desktop Support Technician

Ledgent Technology

•

San Francisco, California, USA

Full-time

MSP L3 Remote Desktop Support Technician Location: 100% Remote Direct Hire / FTE 3 - 5 years of Remote Desktop Experience with an MSP and 1+ year experience as an esacaltion technician Salary: $75k per year Understanding of Service Desk Team KPIs; Maintain 6-8 TPD Closure Rate Effective resolution of escalation tickets - Root Cause Analysis Advanced knowledge of basic network (firewall) infrastructure - Sonicwall, Fortigate Troubleshoot Server, Switches, wireless, firewalls, and Network infr
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Posted 29 days ago | Updated 3 hours ago

Logistic System Trainer

Ameriinfo Vets

•

Atlanta, Georgia, USA

Contract

JOB DESCRIPTION: Scope of Work Subcontractor shall serve as the initial point of contact between SNS, supported Centers, Institutes and Offices (CIOs), outside agencies, health officials, and the public, and liaison with other SNS Ops center operations (e.g. public response hotline, clinicians information line). In specific, please see below. Task 1: Logistics Systems Trainer Support Services The vendor shall provide services in support of the following functions. The vendor shall: 1.Develop,
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Posted 21 days ago

MSP L3 Remote Desktop Support Technician

Ledgent Technology

•

San Francisco, California, USA

Full-time

MSP L3 Remote Desktop Support Technician Location: 100% Remote Direct Hire / FTE 3 - 5 years of Remote Desktop Experience with an MSP and 1+ year experience as an esacaltion technician Salary: $75k per year Understanding of Service Desk Team KPIs; Maintain 6-8 TPD Closure Rate Effective resolution of escalation tickets - Root Cause Analysis Advanced knowledge of basic network (firewall) infrastructure - Sonicwall, Fortigate Troubleshoot Server, Switches, wireless, firewalls, and Network infr
Easy Apply
Posted 32 days ago | Updated 2 days ago

IT Support Engineer

Teceze Ltd

•

Tampa, Florida, USA

Contract

Good Experience in Mac SupportProvide first/second level contact and problem resolution for customer issues.Work with Third Party Vendors to remediate complex AV issues as needed.Provide timely communication on issue status and resolution.Maintain ticket updates for all reported incidents.Install, upgrade, support and troubleshoot XP, Windows 7, Windows 8.1, Windows 10 andMicrosoft Office 2010 & authorized desktop application.Should have basic knowledge of Mac operating system, to support Apple
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Posted 8 days ago

IT Support Specilist

Esvee Technologies Inc

•

Maryland, USA

Contract

Operating system imaging of laptops and desktops, scheduling, post imaging support & troubleshooting, remote operating system deployments, surplus equipment pickups, PC refresh, new hire system deployments Using knowledge and experience with Windows (XP/Windows7/Windows 10/Mac) to provide desktop hardware & software break/fix support. Troubleshoot and resolve desktop hardware, application, printing and networking issues. Resolve desktop issues according to defined IT/ITIL processes/procedures to
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Posted 2 days ago | Updated moments ago

Helpdesk

RMS Computer Corporation

•

San Antonio, Texas, USA

Contract

My client is looking for a Field Technician. The Technician will work activities such as delivery, installation, moves and changes of end user's computer equipment and peripherals to include laptops, desktops, monitors and host components. Client provides a good supportive work environment with opportunities to learn on the job. Rate: $17/hr. Responsibilities could include: Image/ Reimage Laptop-DesktopsDesk setup movesComputer refresh equipment swaps/migrationsBreak Fix activityApplication inst
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Posted 60+ days ago | Updated 6 hours ago

Desktop Support Analyst (100% Onsite)

Innovative Information Technologies, Inc

•

Glendale, California, USA

Full-time

Note: Do you have a valid California Driving License, including state required levels of active auto insurance ? ONLY LOCAL OR NEARBY TO Glendale, CA Resumes NEEDED TITLE: Desktop Support Analyst II LOCATION: Glendale, CA 91205 is HQ DURATION: 3 months to possible hire FLSA Status: Nonexempt REPORTS TO: Technology Services Operations Manager DIVISION: Finance SUMMARY The Desktop Support Analyst II will support use of personal computers, laptops, mobile devices, network connectivity, printing equ
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Posted 10 hours ago | Updated 8 hours ago

Entry Level IT / Hardware Support / Onsite

Motion Recruitment Partners, LLC

•

Phoenix, Arizona, USA

Full-time

Are you looking to break into the tech industry and gain real-world IT experience? We're hiring for entry-level roles supporting hardware work in a data center environment. No prior data center experience is required, and this is a great opportunity for individuals who come from customer service, construction, or other hands-on fields who are curious about technology and want to build a career in IT. This position involved physically working with servers and related equipment, assisting with upg
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Posted 22 days ago | Updated 11 hours ago

System Administrator

SilverEdge

•

Maryland, USA

Full-time

Overview SilverEdge Government Solutions is seeking a System Administrator to provide support for implementation, troubleshooting and maintenance of Information Technology (IT) systems. Manages IT system infrastructure and any processes related to these systems. Provides support to IT systems including day-to-day operations, monitoring and problem resolution for all of the client/server/storage/network devices, mobile devices, etc. Provides Tier 1 (Help Desk) and Tier 2 (Escalation) problem ide
Posted 12 days ago | Updated 2 hours ago

Technical Support Analyst

TriosysIT Inc.

•

Richmond, Virginia, USA

Contract, Third Party

ABOUT THE ROLE Performs software installations manually and via automated deployment tools and command line scriptingKeep software updated on clients with the latest patches and updatesCreate software packages for ease of use and consistent deployments to agencyOnboarding and offboarding both new and separating employeesSupports and maintains user account information changes including system access rights, security, and system groupsManages and monitors customer IT issues using helpdesk tools Ke
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Posted 1 day ago | Updated 2 hours ago

Desktop Support

TEKsystems c/o Allegis Group

•

Houston, Texas, USA

Full-time

Description We are looking to bring on 1 individual in for an on-site support technician position in Houston Texas for one of our clients. The successful candidate will have 4-5+ years of professional technical support experience. This position will be front line technical support including but not limited to technical troubleshooting, computer setup, computer verification, communication issues, Web-ex conference help, teleconferencing help and other technical issues an employee may have. This i
Posted 1 day ago | Updated 11 hours ago

IT Support Specialist (TS/SCI w Poly)

General Dynamics Information Technology

•

Maryland, USA

Full-time

Type of Requisition: Regular Clearance Level Must Currently Possess: Top Secret SCI + Polygraph Clearance Level Must Be Able to Obtain: Top Secret SCI + Polygraph Public Trust/Other Required: None Job Family: Help Desk Job Qualifications: Skills: Computer Hardware, Information Technology (IT), Remote Access, Remote Support, Troubleshooting Certifications: None Experience: 0 + years of related experience ship Required: Yes Job Description: Help Desk Technician Transform technology into o
Posted 1 day ago | Updated 5 hours ago

Proton System Administrator

The Reynolds and Reynolds Company

•

Dayton, Ohio, USA

Full-time

At Proton Technologies, Inc., an affiliate of Reynolds and Reynolds is seeking a Systems Administrator for our growing team. In this role you will handle escalated level troubleshooting and administration, directly to clients, at all levels of IT service and infrastructure. You will provide escalated level knowledge, skills, and mentoring to onsite and help desk technicians. Responsibilities will include but are not limited to: -Troubleshoot and resolve issues with customer equipment including w
Posted 49 days ago | Updated 2 hours ago

Junior AI Admin

TEKsystems c/o Allegis Group

•

Minneapolis, Minnesota, USA

Full-time

Description A client of TEKsystems is seeking a proactive and tech-savvy Junior AI Support Administrator to join our team. They are looking for an individual who'll provide hands-on assistance for our custom in-house AI tool, designed to help franchisees with POS operations via smart chat functionality. This person will partner with development team members daily - and must be comfortable communicating with a variety of technical internal users, as well as executive stakeholders. Skills Windows,
Posted 3 days ago | Updated 11 hours ago