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Help Desk Analyst III

Robert Half

•

Solana Beach, California, USA

Full-time

Description We are looking for an experienced Help Desk Analyst to join our team in San Diego, California. In this role, you will provide advanced technical support, oversee IT systems reliability, and handle escalated issues while contributing to strategic IT projects. This position is critical in maintaining secure and efficient operations across multiple locations, requiring a proactive approach to system management and user support. Responsibilities: Deliver advanced technical support for
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Posted 3 days ago | Updated 10 hours ago

Helpdesk Support Technician

City of New York

•

New York, New York, USA

Full-time

Company Description Job Description The NYC Department of Probation (DOP) is a world leader in working creatively and effectively engaging with people under court-mandated community supervision. Through innovative partnerships with people and organizations throughout New York City, DOP provides opportunities for those on probation to access services and opportunities that positively impact their life trajectory. Following the best current data on "what works," staff at DOP engage in meaningful
Posted 18 days ago | Updated moments ago

IT Help Desk Analyst

TEKsystems c/o Allegis Group

•

Denver, Colorado, USA

Full-time

Looking for IT Help Desk Support Analyst with AT LEAST 3 years of recent help desk troubleshooting experience in a call center environment, ideally enterprise company. This will be a Hybrid work environment in the South Denver area. Job Description The Help Desk Analyst will support several thousand internal users, hundreds of applications from Microsoft/O365 to proprietary software issues. Users can expect to take anywhere from 10-30 calls a day, the overall desk takes 800-1100 calls per day. S
Posted 11 days ago | Updated 9 hours ago

Help Desk Tech (Nights)

TEKsystems c/o Allegis Group

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Nashville, Tennessee, USA

Full-time

Description TEKsystems' client - Metropolitan Government of Nashville & Davidson County Department: Information Technology Services (ITS) - Technical Support Service Center (TSSC) Join a dynamic 24/7 technical support environment where your expertise will directly impact the efficiency and reliability of IT services across the organization. As a Service Desk Technician, you'll be the first line of support, ensuring timely resolution of technical issues and delivering exceptional customer service
Posted 5 days ago | Updated 9 hours ago

Help Desk Analyst II

Robert Half

•

Beaver Falls, Pennsylvania, USA

Contract

Description We are looking for a skilled Help Desk Analyst II to join our team on a contract basis in the Beaver area, Pennsylvania. In this role, you will provide technical support and resolve issues related to hardware, software, and network systems. This position requires strong problem-solving skills, excellent communication abilities, and a solid understanding of IT infrastructure. Responsibilities: Address and resolve escalated service requests and incidents related to applications, opera
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Posted 3 days ago | Updated 10 hours ago

Help Desk Technician I-II (HIRING ASAP)

TEKsystems c/o Allegis Group

•

Lodi, California, USA

Full-time

Description Serves as the initial point of contact and resolution for IT related incidents and requests. Accepts and documents customer reports of incidents and service requests through telephone, voicemail, email, self-service portal, instant messaging, and personal visits to the Service Desk. Interfaces directly with supported end-users to provide hardware, software, and network problem resolution. Clearly and professionally communicates via phone, email, and instant messaging with end users a
Posted 4 days ago | Updated 9 hours ago

Help Desk Admin

Kforce Technology Staffing

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Houston, Texas, USA

Contract

RESPONSIBILITIES: Kforce has a client that is seeking a Help Desk Admin in Houston, TX. Summary: The Help Desk Admin is an IT professional responsible for assisting users with computer hardware and software issues. This role involves responding to user inquiries, managing multiple queues, and assessing problems with IT equipment and applications. The ideal candidate must be customer-oriented and patient when dealing with challenging situations. Essential Duties/Responsibilities: * Serve as the
Posted 6 days ago | Updated 6 hours ago

Lead Help Desk Analyst

Robert Half

•

Itasca, Illinois, USA

Full-time

Description We are seeking a dedicated and experienced Lead Help Desk Analyst to oversee and manage the delivery of technical support to end users. In this role, you will leverage your expertise in Microsoft technologies, Windows environments, and end-user support to ensure service excellence, adherence to SLAs, and proactive issue resolution. If you're passionate about user support, technical problem-solving, and team leadership, this could be the ideal opportunity for you! Key Responsibilities
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Posted 13 days ago | Updated 9 hours ago

Help Desk Analyst

Robert Half

•

Woodridge, Illinois, USA

Full-time

Description We are looking for a dedicated Help Desk Analyst to join our dynamic team in Woodridge, Illinois. In this role, you will provide technical support across a wide range of hardware, software, and network systems, ensuring seamless operations for over 2,000 end users. This position offers an exciting opportunity for career growth within a collaborative and innovative IT department. Responsibilities: Deliver Level 1 and occasional Level 2 technical support for hardware, software, and ne
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Posted 20 days ago | Updated 9 hours ago

Tier 1 - Windows Helpdesk Support

TEKsystems c/o Allegis Group

•

Anchorage, Alaska, USA

Full-time

TEKsystems is seeking 1 End User Helpdesk Support Technician for our Anchorage-based client. This will be a Monday - Friday 8- 5 position on-site in Anchorage, AK The Tier 1 End User Support Technician will be responsible for answering first-tier service desk calls. The candidate will work over the phone and via remote desktop control to resolve user issues. This position is not limited to end-user issues but may include remote server work as well, including patches, defragmentation, event log e
Posted 10 days ago | Updated 9 hours ago

NCIS Help Desk Analyst Tier II | Secret clearance

General Dynamics

•

Quantico, Virginia, USA

Full-time

Type of Requisition: Regular Clearance Level Must Currently Possess: Secret Clearance Level Must Be Able to Obtain: Secret Public Trust/Other Required: None Job Family: Help Desk Job Qualifications: Skills: Help Desk Support, IT End User Support, IT Service Desk Certifications: None Experience: 5 + years of related experience ship Required: Yes Job Description: Transform technology into opportunity as a Help Desk Analyst Tier II with GDIT. A career in enterprise IT means connecting and e
Posted 16 days ago | Updated moments ago

Help Desk / onsite

Motion Recruitment Partners, LLC

•

Wilmington, Delaware, USA

Full-time

A well-established company in Wilmington, DE is looking to bring on a Support Technician to join their IT support team. This is a full-time opportunity offering exposure to a wide range of technologies and direct interaction with end users. You'll be supporting Windows and Mac environments, Microsoft 365, and hardware/software troubleshooting in a fast-paced, team-oriented setting. This is a great role for someone who's passionate about technology and enjoys solving problems. You'll be the face
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Posted 13 days ago | Updated 9 hours ago

Helpdesk Manager

Virginia Jobs

•

Wytheville, Virginia, USA

Full-time

Title: Helpdesk Manager Agency: Wytheville Community College Location: Wythe - 197 FLSA: Nonexempt Hiring Range: $45,000-$55,000 based on experience Full Time or Part Time: Full Time Additional Detail Job Description: The mission of Wytheville Community College is dedicated to facilitating student success and fostering excellence through teaching while providing personal development, lifelong career growth, community leadership, economic advancement, and cultural enrichment for the citizens of t
Posted 10 days ago | Updated moments ago

Help Desk

SNI Technology

•

Centennial, Colorado, USA

Full-time

Job Details SNI has teamed with a valued client on a search for a Help Desk Team Lead. The Help Desk Team Lead will work on a small team in South Denver. The Help Desk Team Lead will report up to the Infrastructure Manager and help with communicating all technical problems to a wide variety of team members. Key Responsibilities and Qualifications: * The Help Desk Team Lead will be responsible for handling inbound calls and ensuring the team is running at full capacity. * The Help Desk Team
Posted 47 days ago | Updated 11 hours ago

COS Access Support Helpdesk Client Service - Bilingual Portuguese/English

JPMorgan Chase & Co.

•

Tampa, Florida, USA

Full-time

Job Description If you enjoy being at the leading edge of delivering exceptional service and ensuring client satisfaction, you have found the right team. As a Client Service Delivery Specialist IV within JPMorganChase, you will play a pivotal role in delivering exceptional customer service and operational support. Your primary focus will be to address client inquiries, troubleshoot issues, and identify opportunities to refer services based on client needs. You will be expected to apply your kno
Posted 10 days ago | Updated moments ago

Helpdesk Technician - Remote Work From Home

TEKsystems c/o Allegis Group

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Kansas City, Kansas, USA

Full-time

Must reside in the Kansas City Metro area. Remote work from home. Must have previous over the phone helpdesk / service desk experience to be considered Description: 6-month contract to hire Help Desk position. This position requires at least 1 year of Service Desk or Help Desk experience. Candidates must have great customer service experience, positive attitude and problem solving skills. This is a Microsoft shop with a few MAC and Apple products - M365, Windows 10, Active Directory, VPN and Net
Posted 9 days ago | Updated 9 hours ago

Helpdesk Technician - Tier II - TS/SCI w. Polygraph

General Dynamics

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Elkridge, Maryland, USA

Full-time

Type of Requisition: Regular Clearance Level Must Currently Possess: Top Secret/SCI Clearance Level Must Be Able to Obtain: Top Secret SCI + Polygraph Public Trust/Other Required: None Job Family: Help Desk Job Qualifications: Skills: Computer Systems, Information Technology (IT) Systems Support, Systems Support Certifications: None Experience: 1 + years of related experience ship Required: Yes Job Description: Overview: Transform technology into opportunity as a Helpdesk Technician with
Posted 5 days ago | Updated moments ago

Help Desk Support Service Specialist

TEKsystems c/o Allegis Group

•

Odenton, Maryland, USA

Full-time

Description -Under general supervision, provides second-tier support to end-users for PC, server, mainframe applications and hardware. -Handles problem that the first-tier of help desk support is unable to resolve. -May interact with network services, software systems engineering, and/or applications development to restore service and/or identify and correct core problem. -Simulates or recreates user problems to resolve operating difficulties. -Recommends systems modifications to reduce user pro
Posted 11 days ago | Updated 9 hours ago

NCIS Help Desk Analyst Tier I | Secret clearance

General Dynamics

•

Quantico, Virginia, USA

Full-time

Type of Requisition: Pipeline Clearance Level Must Currently Possess: Secret Clearance Level Must Be Able to Obtain: Secret Public Trust/Other Required: None Job Family: Help Desk Job Qualifications: Skills: Help Desk Support, IT End User Support, IT Service Desk Certifications: None Experience: 2 + years of related experience ship Required: Yes Job Description: Transform technology into opportunity as a Help Desk Analyst Tier I with GDIT. A career in enterprise IT means connecting and e
Posted 18 days ago | Updated moments ago

Help Desk Specialist

NuAxis LLC

•

Reno, Nevada, USA

Full-time

We are a federal IT company on a mission to make customer experience (CX) the center of every government solution. Technology is our Passion. People are our Purpose. We know tech, but we love people. NuAxis is home to thinkers and feelers, engineers and artists. We work hard and support each other along the way. Teamwork is more than just a buzzword for us, it's a state of mind. We believe happy employees do amazing work, so join our team NOW! We are currently seeking a talented and motivated H
Posted 21 days ago | Updated moments ago